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Qa Manager Resume

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SUMMARY

  • 13 years of experience as a QA Manager wif solid understanding of Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
  • Worked wif Investment Banks like Confidential N.A., Confidential, Confidential, Confidential Capital Markets, Credit - Suisse, Lehman Brothers, Countrywide Corp and DSI.
  • Experience in HP Quality Center- ALM, HP Performance Center, HP Site scope Administration and Support.
  • Experience in Requirement analysis, design, developing, support, Testing (Manual & Automation) of various Batch Applications, Web Applications and Client/Server Architecture.
  • Extensive Experience of Supporting Financial, Investment Banking (Stocks, Derivatives), Fixed Income, Credit Risk, Dodd Frank, Compliance, AML, Mortgage Banking, Insurance, Web, Mobile, Tablet and Client Server Applications.
  • Experience in FIX (Client Simulator & Exchange Simulator) & SWIFT messages.
  • Experience in Functional, Web, Integration, Regression, User Acceptance, System Load and Stress Testing.
  • Very well experienced in preparation of Test Methodology (Agile & Rational Unified Process) and Test Strategy, Test plans, Test cases and Reporting Templates.
  • Experience in using Tools like Win Runner, Load Runner, Performance Center, Quick Test Pro, Test Director, Rational Robot, Rational Test Manager, RequisitePro, Clear quest, Clear case, VSS, DB Artisan, & Microsoft Project Plan.
  • Working experience in Global Delivery Model, Near shore Model, Production Support Group, QA Group, Professional Services Group and Product Customizations.
  • Experience in Resource Management & Test Effort Evolution (Matrix) and Estimation (Time Break down).
  • Experience analyzing test results and communicating via Bug tracking tools Clear Quest, Bugzilla, ALM and JIRA.
  • Excellent Leadership, Technical, Communication, Analytical and Problem Solving skills and ability to get on well wif people including cross-cultural backgrounds.

TECHNICAL SKILLS

Languages: C, COBOL, TSL, XML, VB Scripting and Sqa Basic.

Tools: Win Runner, Load Runner, Quick Test Pro, Performance Center, Mercury Quality CenterRational Robot, Rational Test Manager, Rational Clear Quest and Clear Case.

RDBMS: SQL-Server, Oracle 8i, Ms-Access 7.0 and DB2.

Operating Systems: Win2000 Server/NT/XP/Unix/OS2.

Areas of Interest: Equities, Derivatives, Fixed Income, Credit Risk, Mortgage Banking and Insurance.

PROFESSIONAL EXPERIENCE

Confidential

QA Manager

Responsibilities:

  • Manage QA team and lead the software quality maturity initiatives across the team to deliver reliable and continuous service for Compliance (Receivables Finance, Compliance Framework and Compliance Engagement) projects.
  • Identification of Test scope, Effort Estimation, Allocation of Resources and Coordination wif team & Management.
  • Mentoring and guiding 15 offshore (Malaysia, India and London) QA resources on Compliance projects and process.
  • Conducted Daily and Weekly QA Meetings to discuss about QA status, Upcoming Tasks, open and pending issues and provided feed back to the Management.
  • Working closely wif Business Users, Project Managers, Business Analysts and Developers for delivering quality Test cases and Execution globally (for US).
  • Single point of contact for testing effort managing for RF, CF and CEM projects.
  • Creation of Test plan (Test methodology, Test Strategy), Test Matrix and Conduct Project reviews wif the Test team.
  • Monitor and Resolve the Escalations and Define the Communication Plan.
  • Verification of New Functionality, Regression & Integration Testing for Compliance projects (SIT/UAT environment).
  • Execution of test cases in UAT wif Users (Receivables Finance Business and AML Business).
  • Verificationof RF Invoices for Corporate payments in Mainframe, Windows and Unix Environment.
  • Verification of Flat Files, XML, SWIFT messages in logs generated during execution.
  • Project / User Customization, Dash board / Report creation and Administration in Quality Center ALM 11.
  • Execution of test cases/Defect Logging/ review & verification in Quality Center ALM 11.
  • Writing SQL Query’s to Verify Customer Information and Transaction details in Data base.
  • Working closely wif the environment support teams to assure the stability of test environments.
  • Represent QA and report issues to Project owners and Providing QA sign off for production release.

Environment: .Net, Java, UNIX, Linux, Windows, DB2, XML, Main Frame, SQL server and Quality Center.

Confidential, Jersey city, NJ

QA Manager

Responsibilities:

  • Manage QA team and lead the software quality maturity initiatives across the team to deliver reliable and continuous service for DFA Push out Applications for NDF, Fx-Options and IRD’s.
  • Identification of Test scope, Effort Estimation, Allocation of Resources and Coordination wif team & Management.
  • Mentoring and guiding offshore QA resources on DFA test approach, Ensuring Central Booking quality & support.
  • Conducted Daily and Weekly QA Meetings to discuss about QA status, Upcoming Tasks, open and pending issues and provided feed back to the Management.
  • Working closely wif Business Analysts, Developers and Fx-Option Sales Desk for delivering quality Test cases and Execution globally (for US and Japan).
  • Single point of contact for testing and managing for NDF, Fx-Options and IRD’s Deal STP and Booking.
  • Ensuring downstream applications such as MTS, IMMS (NDF), SOPHIS (Fx-Options), Pyramid Sphinx (IRS), BESS-GPP (Payments, Confirmations), GL (Accounting), iMarks (Market data and PnL) and DWH (Reports) etc. are consuming the Deal by Deal data provided by Dealhub, OA and Market Wire.
  • Verification of New Functionality, Regression & Integration Testing for Central Booking & Enrichment (QA/SIT/UAT environment).
  • Execution of test cases in UAT wif Users (Fx Sales Group).
  • Verification of Dual booking in WSS/Sophis and MTS to calculate NYK closing rate wif USD for local risk management, customer statements, local CSA.
  • Verification of New entity Setup / branch code for Central Booking deals to segregate from NYK Branch deals.
  • Verification of Enhance / new reconciliation reports and P/L reports.
  • Verification of customer statements created on behalf of Tokyo Central Booking Branch.
  • Verification of transaction and exposure data sent from MTS to DWH for credit management purpose
  • Verification of MTM data sent from MTS to DWH for daily customer MTM statement for DFA requirement
  • Verificationof STP, Deal Capture, Booking, Confirmation, Settlement, Accounting, Market Risk (Local, Global), Market Data, PnL Reporting, Collateral, Credit Risk, Reg Reporting for NDF, Fx-Options and IR-Swaps.
  • Verificationof Deal Booking (Block Trades & Allocations) for NDF, Fx-Option and IRS in Front Office (Reuters, FXALL, BBG, WSS, Dealhub, 360T, Voice, OA, MTS, Market Wire), Middle Office (IMMS GL, SOPHIS, MARIO, iMarks) & Back Office (IMMS, SOPHIS, P/S, DWH) Systems in Windows and Unix Environment.
  • Verification of FIX / XML / SWIFT messages in logs generated during execution.
  • Creation / Modification of XML Messages for Test Data
  • Writing SQL Query’s to Verify Security Data / Pricing Data/ Market Data (RMDS) & Trade details in Data base.
  • Verification of Market data from Bloomberg (Futures, MM, Fx-Options), MarkIT (CDS, IRS) feeds into BTMU Multicast platforms (IMMS, SOPHIS, P/S and WSS) using BPIPE and MarkIT.
  • Data compare between present day and previous day Closing Px.
  • Verification of Historical/Intraday History data from Database.
  • Verification of Market Data for the Instruments configured in iMarks web GUI.
  • Working closely wif the environment support teams to assure the stability of test environments.
  • Represent QA and report issues to Product owners and Providing QA sign off for production release.

Environment: .Net, Java, UNIX, Linux, Sybase, DB2, XML, Sophis, Main Frame, Quality Center.

Confidential, Englewood Cliffs, NJ

QA Manager

Responsibilities:

  • Manage QA team and lead the software quality maturity initiatives across the team to deliver reliable and continuous service for Confidential On-Air & Market Data Applications.
  • Implemented QA Process and Templates for On-Air group to support the high quality delivery by providing the appropriate visibility and feedback throughout the Project to the Project Managers.
  • Identification of Test scope, Effort Estimation, Allocation of Resources and Coordination wif team & Management.
  • Mentoring and guiding offshore QA resources on market data test approach, Ensuring Market data quality & support.
  • Conducted Weekly QA Meetings to discuss about QA status, Upcoming Projects, open and pending issues and provided feed back to the Management.
  • Working closely wif Quant analysts for delivering quality market data globally (for US, Europe, Latin America and Asia Pacific regions).
  • Single point of contact for testing and managing different feed handlers dat delivers data into QAPI (Quote API).
  • Ensuring downstream On-Air applications such as RTG (Charts & Boards), HD Panels, MKT Data wall and Ting Box, Mobile Applications Like “ Confidential RT, Confidential PRO” etc. are consuming the market data provided by QAPI & Wombat.
  • Verification of “Boards, Charts, News, Stocks, Futures, Commodities, Bonds, ETF’s and Earnings” on various Confidential Web Apps: ( Confidential .com, Detailed Quote Page and Quote Publisher, Customized Chart API) in Cross Browsers and Mobile/Tablet Apps: ( Confidential RT, Confidential PRO) in various Mobile Hand sets and Tablets.
  • Verification of Market data from NYSE, ARCA, NLS, Reuters, Thomson feeds into Confidential Multicast platforms (Wombat, One Tick).
  • Verification of Confidential Ticker, Confidential Charts & Boards, Confidential Earnings & ECON Graphs, HD Panels and Datapool in On-Air for different Live shows.
  • Data compare between Multi cast Exchange feeds, Wombat Response, Local QAPI and On-Air.
  • Verification of Historical/Intraday History data from One Tick and Reuters Datascope.
  • Responsible for assuring the VWAP, VWAP VOL etc. Calculations are in sync wif the Source data for following Securities: Equities, Futures, Indexes, Bonds, Currencies and Commodities.
  • Creation and maintenance of automated test scripts in Quick test Professional.
  • Working closely wif the environment support teams to assure the stability of test environments.
  • Represent QA and report issues to Product owners.
  • Creating production verification strategy.
  • Creating and executing production validation Test cases.
  • Creation / Modification of XML Messages for Test Data.
  • Execution of test cases in UAT wif Users (Producers).
  • Writing SQL Query’s to verify Security Data / Market Data (RMDS) in Data base.
  • Creation and Execution of Performance Scenarios & Scripts in VuGen and Performance Center.
  • Analyzing Performance results in Performance Center and creating Reports & Graphs.
  • Verification Load/Stress Performance using Different Monitors (Database, Web, Application).
  • Validation of performance metrics as documented in the functional specification. Performance testing is conducted to measure the capacity and throughput of the SUT. Capacity and throughput metrics for performance/load should be documented in the functional specification.
  • Providing QA sign off for production release.

Environment: C++, Java, UNIX, Linux, Perl, MySQL, XML, GWT, iNews, Reuters, Wombat, QTP, QC.

Confidential, NYC, NY

Assistant Vice President, QA Manager

Responsibilities:

  • Implemented QA Process for eTrading group to support the high quality delivery by providing the appropriate visibility and feedback throughout the Sprint/Project to the Managers.
  • Conducted Mid-Year & Year End Performance reviews for Resources and provided feed back to the Management.
  • Creation & Evaluation of Test plan, Test Matrix and Conduct Project review meetings wif the Dev team.
  • Creation/Execution of test cases in Rational Test Manager and Defect Logging in Clear Quest.
  • Review of Functional and Technical requirement documents to understand the functionalities of the project
  • Interacting wif Business users to understand requirements and defined the scope of the project.
  • Meetings wif Management, Dev, users to discuss about open and pending issues.
  • Identification of Test scope, Effort Estimation, Allocation of Resources and Coordination wif team & Management.
  • Created and managed project templates, use case templates, requirement types and tractability matrix.
  • Verification of New & Existing functionality for Quote Publisher, RFQ and PTF projects.
  • Execution of test cases in UAT wif Market (ECN’s) for Market Certification test to make sure the connectivity and trades are flowing to Gateway on ION platform.
  • Verificationof Trade flow for TSY Bonds (OTR & OFR), Futures, Mortgage, Swaps & Fly’s.
  • Verificationof Trade Booking in Front Office (Bloomberg, Trade Web, ION, Market Axess, eSpeed, BTec, ECBOT, CME), Middle Office (TPS) & Back Office (TES) Systems.
  • Verification of Trade Flow, TMS transactions and Log comparison in Windows/UNIX Environment.
  • Verification of FIX / XML messages in logs generated during execution for Quote Pub, RFQ, PTF, TPS and MACE.
  • Creation / Modification of XML Messages for Test Data.
  • Writing SQL Query’s to Verify Security Data / Pricing Data/ Market Data (RMDS) & Trade details in Data base.
  • Creation and Execution of Performance Scenarios & Scripts in VuGen and Performance Center.
  • Analyzing Performance results in Performance Center and creating Reports & Graphs.
  • Verification Load/Stress Performance using Different Monitors (Database, Web, Application).
  • Validation of performance metrics as documented in the functional specification. Performance testing is conducted to measure the capacity and throughput of the SUT. Capacity and throughput metrics for performance/load should be documented in the functional specification.

Environment: JAVA, JMS, .Net, Tibco, Sybase, ION, Fix, XML, Bloomberg, TWEB, eSpeed, DWEB, BTEC, Market Axess etc.

Confidential, NYC, NY

Senior QA Lead

Responsibilities:

  • Creation & Evaluation of Test plan (Test methodology, Test Strategy), Test Matrix and Conduct Project review meetings wif the Test team
  • Creation/Execution of test cases in Quality Center and Defect Logging in JIRA.
  • Review of Functional and Technical requirement documents to understand the functionalities of the project
  • Interacting wif Business users, SME’s and BA to understand requirements and defined the scope of the project.
  • Meetings wif Management, SME, users and other stakeholders for open and pending issues.
  • Test Effort Estimation, Identification and Allocation of Resources and Coordination wif the team and Management.
  • Created and managed project templates, use case templates, requirement types and tractability matrix.
  • Verification of New Functionality, Regression & Integration Testing for GTC-Validation & Enrichment (QA/UAT/Prod environment)
  • Execution of test cases in UAT wif Users (Traders)
  • Verificationof Trade flow for Global Trade Capture / RBCL / HK / ESB / IR Swaps & EGB (European Gov Bonds)
  • Verificationof Trade Booking (Block Trades & Allocations) in Front Office (Trade Web/CMDirect/RBCL/Market Axess/PATS/Raven), Middle Office (GTC) & Back Office (Bloomberg/BATS/Monaco/INFINITY/Murex) Systems.
  • Verification of Trade Flow & TMS transactions in Windows/UNIX Environment.
  • Verification of FIX / XML / FPML messages in logs generated during execution.
  • Creation / Modification of XML Messages for Test Data
  • Writing SQL Query’s to Verify Security Data / Pricing Data/ Market Data (RMDS) & Trade details in Data base.
  • Creation and Execution of Performance Scenarios & Scripts in VuGen and Performance Center.
  • Analyzing Performance results in Performance Center and creating Reports & Graphs.
  • Verification Load/Stress Performance using Different Monitors (Database, Web, Application).
  • Validation of performance metrics as documented in the functional specification. Performance testing is conducted to measure the capacity and throughput of the SUT. Capacity and throughput metrics for performance/load should be documented in the functional specification.

Environment: JAVA, JMS, MQ, Sybase, XML, Hermas JMS, TOME (Bloomberg), BATS, Monaco, INFINITY, RATS, EMG & TWUS.

Confidential, NYC, NY

Responsibilities:

  • Preparation of Readiness reports and QA related documents for each release.
  • Execution of test cases/Defect Logging/ review & verification in Quality Center.
  • Conducted meetings wif Management, SME, users and other stakeholders for open and pending issues.
  • Test Effort Estimation, Identification and Allocation of Resources and Coordination wif the team and Management.
  • Creation of Test plan (Test methodology, Test Strategy), Test Matrix & Conduct review meetings wif the Test team.
  • Regular Interaction wif Development team and Business Analyst.
  • Verification of Order Flow & TMS transactions in UNIX/Mainframe Environments.
  • Verification of all Order Types, Order conditions/TIF, Price Format supported by Exchange.
  • Creation / Execution of Functional Test Scripts using QTP 9.5.
  • Executed Automation scripts to verify Web Services Request/Response data using QTP/Web Services Add in.
  • Verification of New Functionality, Integration & Regression for Global Merge (QA/UAT environment)
  • Creation / Modification of XML Messages for Test Data
  • Verification of Fix / XML messages in logs generated during execution.
  • Writing SQL Query’s to Verify Security Data / Market Data (RMDS) & Trade details in Data base.
  • Creation and Execution of Performance Scenarios & Scripts in VuGen and Performance Center.
  • Analyzing Performance results in Performance Center and creating Reports & Graphs.
  • Verification Load/Stress Performance using Different Monitors (Database, Web, Application).
  • Validation of performance metrics as documented in the functional specification. Performance testing is conducted to measure the capacity and throughput of the SUT. Capacity and throughput metrics for performance/load should be documented in the functional specification.

Environment: JAVA, Quantum, JMS, TIBCO, Oracle 9i, XML, Aegis Exchange Simulator JCL, VSAM & Mainframe (TMS: Trade Management System).

Confidential

Team Lead - QA

Responsibilities:

  • All functional test cases are migrated to the Regression test pack for automated (Win Runner 9.0, QTP 9.0, and GHTester) regression testing of all subsequent code drops wherever possible.
  • Creation of XML messages, XML Schemas to publish in queues by using GH Tester.
  • Review Functional and Technical requirement documents to understand the functionalities of the project.
  • Creation and Execution of Performance Scenarios & Scripts in Performance Center 9.0.
  • Analyzing Performance results in Performance Center 9.0 and creating Reports & Graphs.
  • Execution of test cases/Defect Logging/ review & verification in Quality Center 9.2.
  • Executed Automation scripts to verify Web Services Request/Response data using QTP/Web Services Add in.
  • Writing SQL Query’s to Verify Security Data / Market Data (RMDS)/Positions & Trade details in Data base.
  • Conducted meetings wif Management, SME, users and other stakeholders for open and pending issues.
  • Creation of Test plan (Test methodology, Test Strategy), Test Matrix and Conduct Project reviews wif the Test team.
  • Test Effort Estimation, Identification and Allocation of Resources and Coordination wif the team and Management.
  • Monitor and Resolve the Escalations and Define the Communication Plan.
  • Regular Interaction wif Development & BA team.
  • Preparation of Readiness reports and QA related documents.
  • Verification of New Functionality & Existing Functionality (QA/UAT environment - executed every drop).
  • Verification of PT (Position trading) & TMS Logs in UNIX & Mainframe environment.
  • Verification Load/Stress Performance using Different Monitors (Database, Web, Application).
  • Validation of performance metrics as documented in the functional specification. Performance testing is conducted to measure the capacity and throughput of the SUT. Capacity and throughput metrics for performance/load should be documented in the functional specification.

Environment: Web Logic Integration (WLI) and Web Logic application server, Oracle 9i, Red Hat Linux, Twelve blade frame, Star Fire 6500 server, Symmetrix SAN, Tibco, VSAM, Mainframe and Cobol.

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