SUMMARY

• Information Technology professional wif 9 years of experience as a QA Analyst.
• Expertise in Black Box Testing.
• Strong knowledge of Software Development Life Cycle & Software Testing Life Cycle.
• Expertise in testing windows, web, client server based development application.
• Experienced in Functional, Integration, System, Exploratory, UAT and Regression testing.
• Experience working on testing web services and SAP based applications.
• Wrote Test Plan and Test Cases using system specification documents.
• Some knowledge of functional automation tools using Mercury Interactive's WinRunner, QTP (Quick Test professional).
• Experienced in test effort estimation and resource planning.
• Extensively used Test Director/Quality Center, RALLY, PVCS Tracker, JIRA, Visual Studio’s Work item tracking tool and Rational ClearQuest as a bug reporting tool.
• Experienced in browser - testing and tested application in different versions of IE and Netscape.
• Knowledge of writing SQL queries for database testing.
• Expansive thinker and quick learner wif excellent written and verbal communication skills and highly TEMPeffective liaison.
• Strong analytical, time-management, detail-oriented, organizational and presentation skills.
• Excellent team player wif an ability to interact wif external system counterparts, end users, providers, managers and technical personnel.
• 8 Years of extensive experience as a Graphic Artist/Designer/Digital Lab Technologist.

TECHNICAL SKILLS

Languages: C, VISUAL BASIC, JAVA, HTML, XML, VBScript, VB.Net, ASP.Net, Silverlight 4.

Databases: Oracle, MS SQL Server, SQL Server 2008/2012.

Testing Tools: Testcomplete, SOAPUI PRO, WinRunner, RALLY, Test Director/HP Quality Center/ALM, Quick Test Professional, JIRA, DOCS, Team Foundation Service (TFS), IBM Rational ClearQuest, PVCS TrackerMS Visual Studio’s Team Foundation Server.

Hardware: Motorola/Nextel etc., OBC’s, handheld devices, LCD’s, Garmin, Macintosh 9600, G3, G4, MacPro, ImacPowerbook, Ibook, IBM Servers/Desktops, IBM Cheetah Rip, Silicon Graphics Indy 2000/5000, Drum Scanner (Heidelberg ChromaGraph S3300 LinoType Hell), Durst Lambda 130, 131 Plus, Epson Stylus Pro 9500Scitex Ever Smart Oxygen Hi-Res Flatbed Scanner, Fujix Pictrography 4000, Solitare Slide Outputs, LVT Rhino outputs, iPad.

Operating Systems: Windows NT/2000/XP/Vista/ 7/8, Windows Mobile CE, Mac OS X and MS-DOS.

Environment: SAP BW/BI, Kronos, AGILE, Waterfall, Agile, Siebel, Oracle, Peoplesoft (ERP), Cognos Reporting tool.

Reporting Tool: Cognos, SAP Bex Analyser, BRIO.

PROFESSIONAL EXPERIENCE

Confidential, Saint Paul, MN

Sr. QA Analyst

Responsibilities:

• Working on Confidential ’s proprietary map applications developed using ESRI JavaScript API and ArcGIS mapping software.
• Creating Test Plan and Test Cases documentation.
• Creating automated scripts using TestComplete for testing the UI.
• Testing in different browsers, IE, Firefox and Chrome, including HTTP traffic and UI response times.
• Testing reverse proxy settings (internal and external access).
• REST service testing, internal and external using Testcomplete/SOAPUI.
• Acting as a reviewer and approver of all test related documents.
• Acting as an Auditor of test related documents and Bug Reports using Rally software.
• Follow Agile methodologies for testing and logging issues/defects in Rally.
• Supervising Function, System, Regression, Ad-hoc, Exploratory, Smoke, Unit, Pre-Production testing of the application.
• Closely work wif developers to resolve application defects and browser compatibility issues.
• Organize Test meetings to discuss issues and progress made while testing and requirements.
• Interacting wif developers, UAT members, end users on a regular basis to solve issues arising from the application.

Environment: Mac OSX, iPAD, ASP.NET, .Net 4.0, HTML5, CSS3, jQuery 1.9, DOJO, WCF, RALLY, Testcomplete 10.6, ESRI, Win 7, SQL Server 2008, Windows Server 2008, Oracle 11g

Confidential, Uniondale, NY

Sr. QA Analyst

Responsibilities:

• Worked on Confidential ’s proprietary application developed using Java, Unix and Oracle as the backend.
• Created RTM, Test Plan and Test Cases documentation based on the user stories in HPQC.
• Acted as a reviewer and approver of all test related documents.
• Followed Agile methodologies for testing and logging issues/defects in QC.
• Supervised Function, System, Regression Ad-hoc, Exploratory, Smoke, Unit testing of the application.
• Closely work wif developers to resolve application defects and browser compatibility issues.
• Organized Test meetings to discuss issues and progress made while testing and requirements.
• Interacting wif developers, SME’s, UAT members, end users on a regular basis to solve issues arising from the application.

Environment: HTML5, Shell scripting, Pearl, IBM AIX, LINUX, Java, Microstrategy, Siebel CRM, MRM, Analytics, Informatica, Win 7, Windows Server 2008, Oracle 11g, Apache Web Server, HPQC.

Confidential, Saint Paul, MN

QA Analyst

Responsibilities:

• Working on Confidential ’s proprietary application developed using .Net and Oracle as the backend.
• Created RTM, Test Plan and Test Cases documentation based on the user stories in Rally.
• Acted as a reviewer and approver of all test related documents.
• Acted as an Auditor of test related documents and Bug Reports using Rally software.
• Followed Agile/scrum methodologies for testing and logging issues/defects in Rally.
• Acted also as a business analyst and created requirements and functional specifications for the application.
• Supervised Function, System, Regression Ad-hoc, Exploratory, Smoke, Unit, Pre-Production testing of the application.
• Closely work wif developers to resolve application defects and browser compatibility issues.
• Organized Test meetings to discuss issues and progress made while testing and requirements.
• Interacting wif developers, SME’s, UAT members, end users on a regular basis to solve issues arising from the application.

Environment: ASP.NET, MVC 4, .Net 4.0, CSS3, jQuery 1.9, WCF, RALLY, Win 7, SQL Server 2008, Windows Server 2008, Oracle 11g

Confidential, St. Paul, MN

QA Coordinator

Responsibilities:

• Worked on a projects for a medical client Synergy. The applications support functions related to patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technicians, pharmacists, and radiologists; and billing systems for insurers. Involved in design, development and execution of Test Cases for all the testing stages.
• Acted as a reviewer and approver of all test related documents.
• Acted as an Auditor of test related documents and Bug Reports.
• Worked on Agile method for testing.
• Carried out Function, System, Regression testing, Pre-Production & Post Production testing of the application.
• Closely worked wif respective personnel to nail down the bugs.
• Organized Test meetings to discuss issues and progress made while testing.
• Interacting wif Business analyst on a regular basis to solve issues arising from requirements.
• Responsible for documenting Test Plan, Test cases & Test Report.
• Used VSS (Visual Safe Source) for maintaining versions of test documents.
• Reporting results of Test Cases in TOAD and updating/managing/creating the RTM.
• Generated Patient Reports by executing procedures on Database.

Environment: Medical Form (EMR), EPIC, Oracle Discoverer, Visual Basic, .Net, ASP, PeopleSoft (ERP), HTML, JAVA, QC, TOAD, Oracle 10g, Agile methodology, MS VSS, Windows 7, PVCS tracker, Siebel (CRM).

Confidential, Saint Paul, MN

QA Analyst

Responsibilities:

• Worked on Confidential ’s proprietary map applications developed using ESRI JavaScript API and ArcGIS mapping software.
• Created RTM, Test Plan and Test Cases documentation from scratch wifout any requirements.
• Acted as a reviewer and approver of all test related documents.
• Acted as an Auditor of test related documents and Bug Reports using Rally software.
• Followed Agile methodologies for testing and logging issues/defects in Rally.
• Logged in bugs and created/managed test cases and requirements using Rally.
• Acted also as a business analyst and created requirements and functional specifications for map viewer applications.
• Supervised Function, System, Regression Ad-hoc, Exploratory, Smoke, Unit, Pre-Production & Post Production testing of the application.
• Closely worked wif developers to resolve application defects and browser compatibility issues.
• Organized Test meetings to discuss issues and progress made while testing and requirements.
• Interacting wif developers, UAT members, end users on a regular basis to solve issues arising from the application.

Environment: Mac OSX, iPAD, ASP.NET, .Net 4.0, HTML5, CSS3, jQuery 1.9, DOJO, WCF, RALLY, ESRI, Win 7, SQL Server 2008, Windows Server 2008, Oracle 11g

Confidential, Saint Paul, MN

QA Analyst

Responsibilities:

• Worked on an in-house project for Confidential called Polaris testing DCS (data construction server) application.
• Created, RTM, Test Plan and Test Cases documentation from scratch wifout any requirements.
• Acted as a reviewer and approver of all test related documents.
• Acted as an Auditor of test related documents and Bug Reports.
• Worked on Agile methodology for testing.
• Validated data at the SAP end to ensure the data was migrated as expected and the conversion application was working as intended.
• Acted also as a business analyst and created requirements and functional specifications for the project application DCS MTD and DCS 2 and De-Duping functionality.
• Carried out Function, System, Regression Ad-hoc, Exploratory, Smoke, Unit, Pre-Production & Post Production testing of the application.
• Closely worked wif respective personnel to nail down the bugs.
• Organized Test meetings to discuss issues and progress made while testing and requirements.
• Interacting wif developers, business MDL’s on a regular basis to solve issues arising from the application.

Environment: DCS MTD, DCS 2, .Net framework, Visual Basic, .Net, ASP, HTML, HP QC/ALM, SAP, Win 7.

Confidential, St. Paul, MN

QA Coordinator

Responsibilities:

• Worked on multiple projects for medical client and mail services. The applications support functions related to patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technicians, pharmacists, and radiologists; and billing systems for insurers. Involved in design, development and execution of Test Cases for all the testing stages.
• Tested API’s and used JIRA for bug tracking and documentation for additional project simultaneously.
• Hands on Testcomplete and SOAPUI tool for testing apps.
• Acted as a reviewer and approver of all test related documents.
• Acted as an Auditor of test related documents and Bug Reports.
• Worked wif GSM Methodology Waterfall and Agile method for testing.
• Carried out Function, System, Regression testing, Pre-Production & Post Production testing of the application.
• Closely worked wif respective personnel to nail down the bugs.
• Organized Test meetings to discuss issues and progress made while testing.
• Interacting wif Business analyst on a regular basis to solve issues arising from requirements.
• Responsible for documenting Test Plan, Test cases & Test Report.
• Used VSS (Visual Safe Source) for maintaining versions of test documents.
• Reporting results of Test Cases in TOAD and updating/managing/creating the RTM.
• Generated Patient Reports by executing procedures on Database.

Environment: Medical Form (EMR), EPIC, Oracle Discoverer, Visual Basic, .Net, ASP, PeopleSoft (ERP), Testcomplete, SOAPUI, HTML, JAVA, PVCS Tracker, TOAD, Oracle 10g, Siebel (CRM), Agile methodology, MS VSS, JIRA, Windows 7.

Confidential, St. Paul, MN

QA Analyst II

Responsibilities:

• Involved in design, development and execution of Test Cases for all the testing stages.
• Involved in Verification Testing at the requirements finalization stage.
• Carried out Function, System, Regression, Smoke, and Unit testing of the queries and reports.
• Interacting wif Business analyst on a regular basis to solve issues arising from requirements.
• Co-ordinated wif Business Analysts to conduct User Acceptance Test.
• Responsible for documenting Test Plan, Test cases & Test Report.
• Used PDM application for maintaining versions of test documents.
• Creating and Vaulted Test Results/Report and presenting it in the Go/No Go meeting.
• Exposure to the tool Selenium IDE for regression testing the application.

Environment: Visual Basic, .Net, SAP BI, ASP, Cognos, HTML, JAVA, CRF Viewer, Microsoft VSS (Visual Source Safe), PDM, Solution Manager (SAP), IBM Rational ClearQuest, Oracle 10g, SCRUM methodology, CFR Part 11, Kronos, Waterfall methodology, Selenium IDE

Confidential, St. Paul, MN

QA Coordinator

Responsibilities:

• Involved in design, development and execution of Test Cases for all the testing stages.
• Worked on EMR application EPIC. The applications support functions related to patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technicians, pharmacists, and radiologists; and billing systems for insurers.
• Involved in Verification Testing at the requirements finalization stage.
• Acted as a reviewer and approver of all test related documents.
• Participating in Requirements Review Meetings.
• Worked wif GSM Methodology Waterfall method for testing.
• Created Auto and Manual RTM (Requirements Traceability Matrix) to track requirement ID’s wif Test cases.
• Carried out Function, System, Regression testing, Pre-Production & Post Production testing of the application.
• Investigated software bugs and interfaced wif developers to resolve technical issues.
• Closely worked wif respective personnel to nail down the bugs.
• Participating in QA / Development meetings to meet the testing standards.
• Organized Test meetings to discuss issues and progress made while testing.
• Daily interaction wif the developers regarding bug solving and release of builds.
• Interacting wif Business analyst on a regular basis to solve issues arising from requirements.
• Co-ordinated wif Business Analysts to conduct User Acceptance Test.
• Responsible for documenting Test Plan, Test cases & Test Report.
• Used VSS (Visual Safe Source) for maintaining versions of test documents.
• Creating and Vaulted Test Results/Report and presenting it in the Go/No Go meeting.
• Reporting results of Test Cases in TOAD and updating/managing/creating the RTM.
• Generated Patient Reports by executing procedures on Database.

Environment: Medical Form (EMR), EPIC, Oracle Discoverer, Visual Basic, .Net, ASP, HTML, JAVA, PVCS Tracker, HP Quality Center, TFS, TOAD, Oracle 10g, Waterfall methodology, Siebel (CRM), MS VSS.

Confidential, St. Paul, MN

QA Analyst

Responsibilities:

• Participated in business requirement and functional specification reviews.
• Worked on handheld devices used by the truck driver’s to log in information regarding their deliveries and pick-ups.
• Tested the hardware computers, equipments, OBC’s, GPS Dome’s, Memory installations, upgrades, hands-on all connectivity.
• Tested various LCD and OBC devices, wif various components like generating real time engine data wif the halp of various components (J-1708, J-1939)
• Prepared test environments and deployed various different applications pertaining to the project through SSH Unix client.
• Participated actively in data migration process after every successful deployment. Made sure all the required devices were pointing towards correct IP address and all necessary data is copied from one environment to another.
• Create and executes manual test cases.
• Maintain and review defect backlog and drive prioritization efforts.
• Audit source control changes associated wif software builds.
• Conducts root-cause analysis for any critical defects released to customer, or as needed to improve processes.
• Coordinated wif the UAT, BETA and Project management teams and performed User Acceptance Testing wif the Users.
• Review product documentation for consistency wif delivered application features.
• Conducts research and analysis tasks to evaluate quality standards and procedures.
• Analyzes system errors and suggest corrective measures.
• Investigates and responds to customer complaints regarding quality.
• Works under minimal supervision on complex projects.
• Identifies risks and issues proactively and drives creative solutions.
• Responsible for delivering iterative test results, progress, ETA, LOE to Lead, manager and Project manager.

Environment: XAM’s and X5’s DIU (Driver’s User Interface), DAP’s Plain’s Ticketing Apps, Co-Pilot, Visual Basic, .Net, ASP, HTML, JAVA, AGILE, MS Visual Studio’s (Team Foundation Server) item tracking tool TFS, Oracle.

Confidential, St. Paul, MN

QA Analyst II / QA Coordinator

Responsibilities:

• Involved in design, development and execution of Test Cases for all the testing stages.
• Involved in Verification Testing at the requirements finalization stage.
• Worked on Siebel for integration between eDE and Siebel (CRM application) for data validation.
• Acted as a reviewer and approver of all test related documents.
• Acted as an internal Auditor for test related documents and Bug Reports.
• Participating in Requirements Review Meetings.
• Worked wif GSM Methodology and Waterfall method.
• Created Auto and Manual RTM (Requirements Traceability Matrix) to track requirement ID’s wif Test cases.
• Carried out Function, System, Regression testing, Pre-Production & Post Production testing of the application.
• Investigated software bugs and interfaced wif developers to resolve technical issues.
• Participating in QA / Development meetings to meet the testing standards.
• Organized Daily Test meetings to discuss issues and progress made while testing.
• Daily interaction wif the developers regarding bug solving and release of builds.
• Responsible for documenting Test Plan, Test cases & Test Report.
• Used VSS (Visual Safe Source) and DOCS application for maintaining versions of test documents.
• Creating and Vaulted Test Results/Report and presenting it in the Go/No Go meeting.
• Reporting results of Test Cases in TOAD and updating/managing/creating the RTM.
• Generated Patient Reports by executing procedures on Database.

Environment: eDC Expert (Electronic Data Capture), EPIC, PeopleSoft (ERP), Oracle Discoverer, Visual Basic, .Net, ASP, HTML, JAVA, PVCS Tracker, CRF Viewer, Microsoft VSS (Visual Source Safe), DOCS, TOAD, Siebel (CRM), IBM Rational ClearQuest, Oracle 10g, Kronos, Waterfall methodology, MS VSS, Siebel.

Confidential, St. Paul, MN

QA Analyst

Responsibilities:

• Create and executes manual test cases.
• Maintain and review defect backlog and drive prioritization efforts.
• Audit source control changes associated wif software builds.
• Conducts root-cause analysis for any critical defects released to customer, or as needed to improve processes.
• Review product documentation for consistency wif delivered application features.
• Conducts research and analysis tasks to evaluate quality standards and procedures.
• Analyzes system errors and suggest corrective measures.
• Investigates and responds to customer complaints regarding quality.
• Works under minimal supervision on complex projects
• Identifies risks and issues proactively and drives creative solutions.

Environment: XAM’s DIU (Driver’s User Interface), Co-Pilot, Visual Basic, .Net, ASP, HTML, JAVA, MS Visual Studio’s (Team Foundation Work) item tracking tool TFS, Oracle.

Confidential, MN

QA Analyst

Responsibilities:

• Worked on EMR application EPIC: The applications support functions related to patient care, including registration and scheduling; clinical systems for doctors, nurses, emergency personnel, and other care providers; systems for lab technicians, pharmacists, and radiologists; and billing systems for insurers.
• Interaction wif the developers regarding bug solving and release of builds.
• Interacting wif Business analyst on a regular basis to solve issues arising from requirements.
• Co-ordinated wif Business Analysts to conduct User Acceptance Test.
• Responsible for documenting Test cases & Test Report.
• Used VSS (Visual Safe Source) for maintaining versions of test documents.
• Creating and Vaulted Test Results/Report and presenting it in the Go/No Go meeting.
• Reporting results of Test Cases in Quality Center and updating/managing/creating the RTM.
• Generated Patient Reports by executing procedures on Database.

Environment: Medical Form (EMR), EPIC, Oracle Discoverer, Visual Basic, .Net, ASP, HTML, HP Quality Centre, Oracle 10g, Waterfall methodology.

Confidential, St. Paul, MN

QA Analyst II / QA Coordinator

Responsibilities:

• Involved in design, development and execution of Test Cases for all the testing stages.
• Involved in Verification Testing at the requirements finalization stage.
• Worked on Siebel for integration between eDE and Siebel (CRM application) for data validation.
• Participating in Requirements Review Meetings.
• Worked wif GSM Methodology Waterfall method and sometimes used AGILE (Scrum process) in-team for testing.
• Created Auto and Manual RTM (Requirements Traceability Matrix) to track requirement ID’s wif Test cases.
• Carried out Function, System, Regression testing, Pre-Production & Post Production testing of the application.
• Investigated software bugs and interfaced wif developers to resolve technical issues.
• Participating in QA / Development meetings to meet the testing standards.
• Organized Daily Test meetings to discuss issues and progress made while testing.
• Co-ordinated wif Business Analysts to conduct User Acceptance Test.
• Responsible for documenting Test Plan, Test cases & Test Report.
• Used VSS (Visual Safe Source) and DOCS application for maintaining versions of test documents.
• Creating and Vaulted Test Results/Report and presenting it in the Go/No Go meeting.
• Reporting results of Test Cases in TOAD and updating/managing/creating the RTM.
• Generated Patient Reports by executing procedures on Database.

Environment: eDE/eDC Expert (Electronic Data Entering/Capture), Oracle Discoverer, Visual Basic, .Net, ASP, HTML, JAVA, PVCS Tracker, CRF Viewer, Kronos, Microsoft VSS (Visual Source Safe), PeopleSoft (ERP), DOCS, TOAD, IBM Rational ClearQuest, Oracle 10g, SCRUM methodology, Waterfall methodology, MS VSS, Siebel (CRM).

Confidential, St. Paul, MN

QA Analyst I

Responsibilities:

• Reviewed and created RTM (Requirements Traceability Matrix) to track requirement ID’s wif Test cases.
• Carried out function, system, Pre & Post Production testing of the application.
• Investigated software bugs and interfaced wif developers to resolve technical issues.
• Participating in QA/Development meetings to meet the testing standards.
• Responsible for Documenting Test Plan, Test cases & Test Report.
• Reporting results of Test Cases in TOAD and updating/managing the RTM.
• Defects were tracked, reviewed, analyzed, compared and stored in Test Director / PVCS Tracker.
• Maintaining versions of test documents by using Microsoft VSS .
• Participated in the team meetings to discuss the issues arising out of testing.
• Worked on Siebel for integration between eDE and Siebel (CRM application) for data validation.

Environment: eDE (Electronic Data Entering), Oracle Discoverer, PeopleSoft (ERP), Visual Basic, .Net, ASP, HTML, PVCS Tracker, TOAD, Microsoft VSS, Siebel (CRM), Oracle 9i, MS VSS, SCRUM methodology, Waterfall methodology, Siebel.