SUMMARY

• 7+ years of professional experience as a QA/Manual Tester in the Software Testing field with good proficiency in Client/Server, Mobile, and Web - based applications. Looking for a new opportunity in the QA field where I can grow myself as well as the company.
• Over 7+ years of diverse experience in Information Technology with an emphasis on Software Quality Assurance in a variety of domains including web and mobile.
• Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, and Agile/ Waterfall Methodologies, Agile PLM.
• Exposure to Manual Testing of applications developed on Windows and UNIX platform.
• Expertise in Point of Sales (POS) applications, store systems, Inventory and supply management tools and systems
• Experience with HTML, CSS technology and also with relational databases such as SQL, PL/SQL, RDBMS and ORACLE.
• Extensive experience on POS self - checkout / POS QA Testing, involved in setting of QA Test environment with simulated POS test environment; testing and validating POS transaction in accordance with ACI-Compliance.
• Extensive experience of Web Services, SOAP and REST API Testing using UFT API, Restful API, RestSharp, Parasoft SOA, Apache JMeter, Postman and SoapUI.
• Performing API testing ( SOAP and REST ) using Parasoft SOA and Postman and SoupUI .
• Experienced in testing Client/Server and Web - Based Applications.
• Proficiency in interacting with Oracle, SQL Server and DB2 databases using SQL.
• Extensive knowledge of SDLC methodologies.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Expertise in Retailing Platforms, Messaging Services, Content Management Systems, Storefront Management Systems, etc.
• Extensive experience in working with E-Commerce web applications for B2C and B2B in various domains such as Retail and IT.
• Experience in performing validation regarding Check-In/Check-out and cart functionality for e-commerce web-based applications.
• Experienced in testing Client/Server and Web-Based Applications.
• Experience testing mobile applications on iOS, Android and BBOS.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator.
• Experience in Regression, Functional, Black Box, Positive, Negative, Data-driven, Unit, Integration, System, Front-End and Back-End Testing.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Good team player with the ability to lead, manage and work independently in a time sensitive environment.

PROFESSIONAL EXPERIENCE

Manual Tester

Confidential

Responsibilities:

• Work in Agile, scrum, and sprint environments in order to change the requirements and features set.
• Used Agile methodology to come up with test scenarios and test cases.
• Performed configuration/ compatibility and user interface testing manually.
• Have experience designing and writing training manual templates, design formatting, project planning and writing technical documents.
• Involved in creating Test Scripts representing various Transactions, Documenting the Testing Process and Methodology.
• Created meaningful reports for analysis and integrated the Testing in the SDLC.
• Exported Manual test cases into Quality Center and maintained the same in the Test Plan module
• Tested Application using SharePoint, JavaScript, CSS, HTML, JIRA, MS SQL, MySQL, MS Access and SVN.
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required..
• Analyzed the Crash reports on various mobile platforms and reported to the development team.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Responsible for testing of different modules of Oracle Supply chain application like Retail Merchandising System (RMS), Item Management, Purchase Order, Store Inventory, Stock Counts, Order and Inventory management etc.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing.
• Validate Data Grid and Data Tables for expected results during Unit Testing cycle using SQL queries.
• Performing API testing ( SOAP and REST ) using Postman and SoupUI .
• Experience in creation of reports using Quality center, and Rally and responsible for the all opened defects till the closer.
• Utilized Defect module of Quality center for Defect Management.
• Arranged test case review sessions in order to ensure the 100% requirement coverage to perform various types of testing such as Functional, GUI, Interface, System and Integration, Back end, Security, Smoke/Sanity testing etc..
• Managed & Tracked defects in ALM and followed-up on defects to get it resolved before the UAT phase of the project.
• Worked in Jira, a bug tracking tool to update the issue by creating tickets.

Environment: .Net, Windows, Quality Center, MS Office, Manual testing, Regression Testing, SharePoint, Functional testing, UAT, Defect report, Visual Studio 2010, Silverlight 4.0, SQL Server 2008, Postman, SQL Server, HTML, CSS

Quality Analyst

Confidential

Responsibilities:

• Work with development team to create test plans for enhancements and fixes on applications
• Mitigate risks to Business through timely and precise execution of manual/automated test scripts under moderate supervision
• Responsible for specific testing phases (Performance / Automation).
• Produce test results/screenshots & upload to the Test Director/Quality Centre.
• Develop and execute formal test plans within budget and schedule constraints.
• Perform functional and technical test execution activities as per business engagement level.
• Partner with Development Manager in collaborating between engineers and QA
• Performs all duties in accordance with established Company goals.
• Performs technical analysis to identify the scope and schedule for upcoming projects and individual work items.
• Worked with POS related IOT devices which controlled in-store transactions
• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Implemented the Defect Priority Definitions.
• Identified and Reported Defects by classifying them based on the severity and priority using Microsoft Test Manager.
• Extensively used Microsoft Test Manager for executing test cases and for reporting.
• Extensively used Team Tracker for logging the defects and implemented the defect life cycle as part STLC process.
• Involved in all the phases of testing - Smoke, Functional, System, Integration and Regression testing for Functionality of the web application.
• Performing API testing ( WSDL and REST ) using Parasoft SOA and Postman and SoupUI .
• Created the data for Automation scripts and executed the Automation scripts using Quick Test Pro.
• Participated in the team meetings to discuss the issues arising out of testing.
• Attending meetings and updating the status of high priority issues to clients.
• Responsible for providing Functional feasibilities and the solutions for the enhancements planning releases.
• Participating in all aspects of product testing, including test plan development, execution and delivery of well-tested solutions with short time to release.
• Independently analyzes issues, recommends software changes and writes detailed bug reports.
• Created and maintained ownership of test cases and test results throughout SDLC.
• Provides the highest level of customer service to customers, whether these are current or prospective clients of the Company, vendors, staff, business partners or visitors.

Environment: .Net, Windows, Quality Center, Jira, MS Office, Manual testing, Regression testing, SharePoint, Functional testing, UAT POS, POS Testing, Defect report-Metrics-Assignments, Test Strategy documents, Requirements assignment Document, Postman, HTML, CSS

Manual Tester

Confidential

Responsibilities:

• Executed functional, integration, and regression testing of the website.
• Carried out regular meetings and walkthrough with development team members, and Project Manager to better understand system functionality in order to improve quality.
• Organized program leadership meetings for the top management to discuss these issues, risks and assign actions to specific work stream owners.
• Explore different phases in the lifecycle and then create the system in a way that the riskier claims could be easily identified and monitored.
• Directed and managed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project
• Facilitated JRP sessions and JAD sessions with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Performed Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Planned and defined system requirements to Narrative Use Cases and Use Case Scenarios using the UML methodologies. Created Use Case Diagrams, Activity Diagrams, Flow Diagrams in MS Visio and created wireframe diagrams.
• Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document BRD, to be used as input to the functional design specifications.
• Conducted meetings to understand the workflow, their processes and assisted in gap analysis to derive requirements for existing systems enhancements.
• Managed system testing during various phases of the software development lifecycle SDLC
• Performed Manual and Automation testing. Verified and Validated the Automated Test scripts.
• Increased QA team productivity through creation of robust and reusable test scripts utilizing HP Quality Center.
• Good understanding of Agile software development lifecycle iterative and incremental
• Logged defects and followed up on issue resolution ensuring timely customer reporting needs were being met
• Experienced in testing the test packages of business processes like Procure to Pay, Project create to close, Order to cash etc.
• Followed up with testing resources to ensure project tasks are completed successfully and according to development specifications and deadlines.
• Responsible for developing and implementing quality management procedures and systems.
• Exported Test Requirements and Test Cases from Excel and Word to Quality Center.
• Performed Sanity testing, System testing, Functional testing, Integration testing, Web testing, mobile testing and GUI testing.
• Used Quality Center for generating Requirements, Test Sets, and Test Plan and for reporting defects.
• Created test scenarios for System testing and Regression testing.
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Data Driven testing, Inserted check points to check properties of an object using QTP.
• Developed and maintained automated test scripts using QTP to support regression testing.
• Conducted User Acceptance Test UAT with users and customers and wrote issues log based on outcome of UAT.
• By using the Execution Grid, run all manual and automated test cases in the Quality Center.
• Generated and executed VB Scripts using QTP Expert View.

Manual Tester

Confidential

Responsibilities:

• Reviewed business requirements, use cases, business scenarios, and design specifications to create test cases.
• Worked with Business Relationship Managers, Information Technology Business Service Analysts, and system users to understand the scope of projects.
• Responsible for manual testing, Reporting, Analyzing, and keeping Tracking defects using TFS.
• Contributed to test strategy development and developed test plans, estimates, and schedules.
• Worked closely with Project Managers to plan testing steps of all Information Technology projects.
• Executed manual test cases and verified actual results with expected results.
• Creating manual test scripts by modifying the existing functions.
• Determined testing requirements, identified test conditions, created test designs and developed test cases, test procedure specifications, and test scripts.
• Identified the risks associated with testing initiatives and established a response plan.
• Executed Manual Test Cases by using positive and negative data inputs. Reported results and defects in TestDirector.
• Conducted defect tracking, defect triage, and follow through to resolution.

Environment: Windows, .Net, Quality Center, Jira, MS Office, Agile, Silverlight, Test Director, Windows, Manual testing, Regression testing, SharePoint, Functional testing, UAT, TFS, Quality Center Automation, HTML, CSS