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Quality Analyst Resume

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ChicagO

SUMMARY

  • Around 8 years of experience in Financial and Airline Domain on testing of the software for various Enterprise Applications.
  • Excellent experience in Software Testing in Client Server Application and Web based application.
  • Good Knowledge in Test Management and Testing Life Cycle Methodologies like Agile Models and Waterfall.
  • Extensive experience of Test planning and Designing Test Strategies.
  • Experience as SOAP and REST Web Services using the open source testing tool SOAPUI
  • Working knowledge of SOA, Web Services, WSDL, and XML.
  • Experience in developing Test cases based on the client provided Business Requirement Documents or User Stories.
  • Excellent understanding of Testing Principles and Fundamentals.
  • Proficient performing different kind of testing like Black Box and White Box, Functional, GUI & Backend.
  • Involved in all phases of the test cycle, including sanity, Integration/System Testing, Regression Testing and User Acceptance Testing.
  • Expertise in writingSQL Queries.
  • Experience in defect tracking tools like Jira, and HP Quality center.
  • Good analytical and communication skills and ability to work independently with minimal supervision and also perform as part of a team.

TECHNICAL SKILLS

Defect Tracking & Test Management: Quality Center/ALM, JIRA with Zephyr

Methodologies: Waterfall, Agile/Scrum

Databases: Oracle, MySQL

Miscellaneous Tools: MS Office Suite, Frank Risk Suite, Shares PSS

Operating Systems: Windows

Testing Tools: SOAP UI, Hermes

Message Formats: XML,JSON, Fixed File Format

PROFESSIONAL EXPERIENCE

Confidential - Chicago

Quality Analyst

Responsibilities:

  • Conducted functional, integration, regression, end to end and non-functional testing.
  • Collaborated with remote teams in India and working seamlessly.
  • Participated in estimation and plan execution.
  • Collaborated with up/down stream channels/consumers and conducted Integration/E2E testing.
  • Worked closely with development and business teams to communicate impacts and to understand business requirements.
  • Worked extensively on Shares PSS (Passenger Service System) which had modules that are used to manage different parts of the airline’s business like airline reservations system, information on schedules and fares and contains a database of reservations (orpassenger name records ) and of tickets issued (if applicable).
  • Used JIRA & TFS for defect logging and tracking.
  • Participated in scrum ceremonies and part of agile setup.

Confidential

Test Lead

Responsibilities:

  • Responsible for Business requirement analysis and designing test scenarios, test cases, Execute test cases.
  • Involved in Web services automation testing using SOAPUI for various Rest/SOAP services like Risk Categorization, Probability of Default, Exposure of Loan Amount etc.
  • Validating that application is storing data as intended by running SQL queries.
  • Manual UI testing to validate user risk related data is consumed by Frank Risk Suite without dropping any records. Search functionality was also tested on Website manually.
  • Responsible for creating test cases, test scenarios and mapping User Stories to test scenarios and Acceptance Criteria to Test Cases.
  • Used JIRA for defect logging and tracking. Used Zephyr plug in to write test cases, test data and expected result.
  • Worked closely with development team in understanding design of the application and the sample XMLs/JSON defined for REST services.

Confidential

Quality Assurance (Functional Testing)

Responsibilities:

  • Worked as QA in the team using Avaloq Banking Suite for financial accounting and reporting.
  • Involved in System Integration Testing (SIT) with data from sources in fixed position files via FTP, real time transfer of XML files via MQ and Rest GET/POST services.
  • Designing test cases and execution of test cases for every new release /iteration.
  • Involved in Web service testing using SOAP UI and validating against backend DB if data is consumed properly.
  • Validation of reports based on accounting rules.
  • Manual UI testing to validate user balances are populating as per the source transactions.
  • Logging of defects in HP Quality Centre and defect follow up till Closure.

Confidential

Process Lead

Responsibilities:

  • Managed the transition of work from inception, involving stay of 2 months in California to work with Wellpoint employees and understand their business and data flow from one system to other.
  • Worked as a UAT Coordinator and Participate in UAT support by defining business test cases, assisting with UAT test data preparation, defect triage & re-tests in UAT cycles.
  • Validated the reports/dashboard are in right format for end user and forecasting algorithm is working properly.
  • Coordination with the development team in identification of defects and potential design errors to get them fixed in timely manner in ensuring error free delivery.
  • Worked on HP Quality center 9.2 in order to manage test cases and defects.
  • Received recognition from the Director of A2R WellPoint for generating process improvement ideas, saving 155hours for the process monthly.

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