SUMMARY

• Over 15 years’ experience in Quality Assurance with Federal Enhanced Reliability Security Clearance
• Over 12 years’ experience in Ontario Public Service projects (OPS) and Curam Tester
• Extensive Quality Assurance & Business Analysis experience in testing Web - based, PC-based, E-commerce, Terminal Server, Remote Desktop and Client-Server applications on different environments.
• Extensive experience in Unit, Functional, Performance, Regression, Accessibility, Backend, Browser Compatibility, Sanity Testing using black, white, and gray box testing techniques.
• Strong knowledge on Software Development Life Cycle (SDLC) & various testing methodologies (Agile & waterfall)
• Hands on Experience in Automated testing using HP, SOAP and Rational testing tools.
• Expertise in Test Case, Test Script, Test Plan, Test Strategy writing and Test Report preparation.
• Proficient in Defect Management, Severity Management and Bug Reporting.
• Good knowledge of Relational Database Management Systems (RDBMS), UNIX and programming skills in SQL & Oracle
• Excellent team player with Good Analytical, Verbal, Communication, and Interpersonal Skills.

TECHNICAL SKILLS

Operating Systems: Windows NT/2000/2003, Windows XP, Windows 7, UNIX (AIX, HP/UX, SUN Solaris, Linux)

Languages: C/C++, PRO*C, PL/SQL, SQL, Java, J2EE, VB, HTML, XML, C#, ASP.NET& Cobol.

RDBMS: MS SQL Server 2005/20008 R2, 2012, Oracle 8x/9i/11g, DB2

Testing Tools: HPQC/ ALM, UFT, Rational Suite, Microsoft Suite, Clear Quest, TFS, HP Performance Center, SOAP UI, REST API, SPIRA Test Management, Jaws, JIRA, JMeter & Zephyr

Tools: & Utilities: Azure Devops, Azure Data Factory, VSS, SharePoint, Alfresco Collaboration Tool, Numara Footprints, Cognos, Jaws, Browser Stack, Compliance Sheriff, SAP Informatica, VM Ware & VM Sphere, Tableau, Jenkins, Job Scheduler, Mobaxterm & SAP Business Client

Domain Knowledge: Health/Clinical, Social Enterprise, Finance/Accounting & Human Resources, EMR/EHR

Framework: Microsoft .Net, SOA, EAI & Curam v7.0

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Scoped the build based on functional, business and/ or system requirement specifications designed, draft and document the test scenarios and written test cases for Phase 4 and 5 of the project
• Conducted smoke, functional, data, user friendly and regression testing and logged the issues/bugs in JIRA
• Capture logs and trouble shoot the issues originated from Testing and IRCC Team (Functional, accessibility, legal & performance
• Participated and Monitored iOS and Android testing activities
• Actively engaged in accessibility testing of Client, Case Worker and Representative PR portals.
• Coordinate and liase with various teams in the project and make recommendation on solution changes
• Provide support on production issues and resolve the tickets
• Assist in the implementation process including testing of new code, configurations, and all other implementation activities

Environment: Full Stack, J2EE, Amazon Web Services, Amazon Athena, SAP Business Client 6.5, Oracle SQL Developer 4.1.4, Jenkins 2.235, SharePoint, JIRA, Siebel CRM, GCMS & NVDA Accessibility tool.

Confidential

QA Lead

Responsibilities:

• Scoped the build based on functional, business and/ or system requirement specifications designed, draft and document the test scenarios and written test cases for Phase 1 and 2 of the project
• Conducted smoke, functional, data, user friendly and regression testing and logged the issues/bugs in Azure Devops
• Capture logs and trouble shoot the issues originated from financial, CRA, DFO Data load, Override & tax slip batch runs
• Coordinate and liase with various teams in the project and make recommendation on solution changes
• Provide support on production issues and resolve the tickets
• Assist in the implementation process including testing of new code, configurations, and all other implementation activities

Environment: IBM Curam V7, J2EE, Azure Devops, Azure Data Factory, SAP Business Client 6.5, Oracle SQL Developer 4.1.4, Jenkins 2.235, Job Scheduler, SharePoint and Mobaxterm v20.2.

Confidential

Enterprise QA Lead

Responsibilities:

• Conducted FIT GAP analysis on legacy vs new solutions to establish and determine the scope of the solution
• Participated in JAD sessions to draft and finalize the requirements
• Created mockups and use cases for the functional flow of application
• Initiated multiple test environments to test prod, development/ test and bug fix builds in SIT, PPT & UAT environments to isolate and determine the bug origin.
• Established testing frameworks for test management that includes test strategy, gating criteria, test plans, exit reports, metrics, reporting and defect life cycle management.
• Developed Requirements traceability matrix, end to end test cases/scripts, test artifacts, Prepared/Modified test data according to the test requirements.
• Conducted Functional, Integration, Performance, Mobile, cross platform and security testing activities on Aspire application.
• Created test scripts for JAVA API testing & debugging scripts and writing testing preconditions
• Conducted backend testing using SQL queries for consistency of table structures and values.
• Effectively communicated with stakeholders and provided recommendations for improvements & performance of the software
• Participated daily scrum and weekly progress meetings to provide on project progress and status to project management team
• Conducted on going training sessions to pass on application knowledge to full time employees of organization

Environment: Java Environment, J2EE, Angular JS, OSCAR platform, Tableau Reporting, Kinduct, FreshBooks, iOS, Android, Amazon Fire, MAC OS, Windows 10, 2016 SQL Server, MS Suite, JMeter, HPQC and Cloud technologies.

Confidential

Lead System Testing/QA Specialist

Responsibilities:

• Reviewed Requirements, traceability, Release notes, created Test Strategy, test plans and exit reports for SIT, PPT & UAT phases.
• Developed end to end test cases / test scenarios executed them using manual testing that includes technical and business functional validation, Data, ETL Reports, performance & regression testing in all phases/environments for service pack, general releases, hot fixes, defect fixes, Yearend forms and new year Tax tables.
• Testing includes Unit, technical and business functional validation, performance regression, data and ETL Reports testing in SIT, PPT, UAT & PV phases for defect fixes, GP 2013 & GP 2016 Upgrades.
• Analyzed the system and business requirements to make a Test Strategy, detailed Test Plan and Test cases to ensure complete testing of the application for IAR application
• Developed automation scripts for execution in test environments and analyzed the accuracy & validity of the scripts. Experienced in creating debugging scripts and maintaining data dictionaries
• Worked with the clients to create a User Acceptance Testing plan that ensures all business scenarios are appropriately tested. Created test cases for System Integration Test, UAT and PPT deployments. Prepared OCAN/RAI/DATIS test data in XML format and executed test cases to evaluate Manual, SFTP, and Web Service upload. Prepared test data (HL7 messages) and performed both unit and system-integrated testing of EMPI
• Provided support in the set-up and configuration of testing environments (SIT and PPT/QA). Created VMware environments in testing domain to test assessment tool in various platform and browsing conditions. Reports testing for all assessments types using ETL.
• Created detailed bug reports. Conducted backend testing using SQL server and queries for data analysis and integrity.
• Tested data file integrity using multiple formats files. Provide business process improvement strategies to management to enhance and streamline QA Processes as required by Infrastructure Dept.
• Completed estimates for Fixes and Patches as required by management and reported timelines and milestones. Prior to Test Execution collaborated with the SME to discuss gaps and discrepancies.
• Adhere to the policies of Ontario legislation and PHIPA.

Environment: Microsoft Dynamics Great Plains 2010, 2013 & 2016, HRIS Logibec HR Software (COTS Software) Alfresco Enterprise Content Management Tool, Dexterity, MS .Net, ETL, SAP BODS, HTML, Windows XP & 7, shell scripting, Citrix XenApp Sever V.5.3, Citrix NetScaler, Citrix Web Interface 5.0, SOAP UI, ESB environment, Windows 2003 SP3, JMeter, F5 Networks Big IP Load Balancer\SSL Termination Wiki, JIRA, SOAP UI, Zephyr, Microsoft Suite, SSL Extender, JAWS, WCAG2.0, VPN Source Client, CCIM Portal, SQL Server 2005, HPQC, UFT, Load Runner, Ontario Standards & Policies, JBoss, PostgreSQL DB, XML schema, Oracle, SFTP, Java Environment, batch scripts, Alfresco, HL7, Web Services, ALTOVA & Rhapsody Integration Manager.

Confidential

Lead System Testing/QA Specialist

Responsibilities:

• Analyzed the system and business requirements to make a Test Strategy, detailed Test Plan and created end to end Test cases /scenarios to ensure complete manual testing of the application
• Developed automation scripts for execution in test environments and analyzed the accuracy & validity of the scripts. Experienced in creating debugging scripts and maintaining data dictionaries
• Worked with the clients to create a User Acceptance Testing plan that ensures all business scenarios are appropriately coordinated and tested in SIT & UAT environments.
• Created Testing Preconditions in Java environment.
• Participating in CR and PMR meetings on usability & functional aspect of the application. Automating test data and test scenarios in Unified Functional tester (UFT).
• Requirement rescoping and re-creating use cases and user stories.
• Creating flow chart and training document for end users. Participated in accessibility testing for AODA compliance using WCAG.
• Actively participated in Data upgrade and Data migration testing activities. Conducted cross browser testing using Browser Stack tool.
• Generated reports using ETL Reports utility & used HPQC/TFS for defect triaging & tracking.
• Unit, Functional, Regression testing was done thoroughly to ensure the system consistency is intact with new build/release.
• Conducted data testing and interface testing for migrated and converted from Legacy to New system to verify the tables and values.
• Daily updates were provided to team lead and participated in project status meetings and defect triage meetings.
• Mentored two Co-op students with development of MCSS cluster various projects status dashboard & QA Processes web site using Microsoft SharePoint.
• As SharePoint admin continuously updating the project documents, testing artefacts and progress reports for auditing purpose.
• Participated in automation framework across cluster wise. Assisted project manager in developing and documenting Change & Defect Management processes.
• Adhering to the Ontario reporting standards, security policies, AODA, WCAG and PHIPA guidelines.

Environment: IBM Curam Enterprise framework v6.0.5, Java Environment, J2EE, WebSphere 8.5.5.2, Oracle 11g., ASP, SQL 2008 R2, SQL Query Analyzer, Jaws, Browser Stack, Crystal Reports, ETL, Informatica, SOAP UI, HPQC (ALM), Team Foundation Server, SharePoint, Microsoft Office Suite, Compliance Sheriff, WCAG, AODA, JAWS, Web Accessibility Tool kit and Windows 7.

Confidential

Senior BA/QA Specialist

Responsibilities:

• Analyzed project documentation: BRD, FDD, TDD and QA documentation available. Liaised with developers to review and verify Technical documentation and application workflow.
• Designed and delivered test scenarios, preconditions, test plans and end to end test cases based on testing phase of project in SIT & OAT. Created test reports for each type of testing per release.
• Executed Unit, Functional, Regression, Performance, Mobile and Compatibility testing in QA & Operational Acceptance Testing (OAT) environment. Created test data for several releases and loaded it into MAS SQL server. Executed functional testing of UI and HL7 messages.
• Effectively communicated with various stakeholders and provided recommendations for improvements and performance of the software
• Loaded/managed application test cases in Visual Studio for functional and performance and logged defects by using TFS 2015. Performed back end testing & data validity by running SQL queries

Environment: ASP.NET MVC5 Stack, C#, Microsoft Test Manager (MTM), Team Foundation Server (TFS) 2015, Google Analytics, Reports, Website Traffic Reports, Microsoft Suite, Visual Studio Coded UI, Web Test UI, Testing Center of Excellence (TCoE), Load Test UI, MS SQL 2013, MS SharePoint, HL7, eMaRC, IOS, Android, JAWSD, AODA, WCAG2.0, Windows & Mac

Confidential

Senior BA/QA Analyst

Responsibilities:

• Reviewed requirements, release notes and design documentation.
• Created a Requirements Traceability Matrix during each testing cycle, to ensure that all test scenarios were covered.
• Developed and executed test cases for multiple Single Focus Release (SFR) projects and logged all defects during Assessment, MSI QA and SCCM QA test phases.
• Participated in project Gate meetings for MSI QA and SCCM QA test phases. Worked closely with Enterprise Application Packaging (EAP) and Build Team Operations (BTO) to ensure swift resolution of environmental and packaging issues.
• Participated in escalation meetings with project stakeholders and business partners when issues would threaten to challenge testing timelines.
• Utilized System Center Configuration Manager 2012 (SCCM) to deploy MSI packages during testing and HP Service Manager 7.11 as a defect management tool

Confidential

Test Lead/ QA Specialist

Responsibilities:

• Provide Team Lead and Project Mgr. with updates and project issues regarding Deliverables.
• Reviewed Design Documents, analyzed System Requirements Document and Technical Specs for Unit testing.
• Wrote test scenarios, end to end Test Cases, Scripts for performance automation, created test data, worked with Developer to identify defects. Created and executed Preconditions
• Created automation scripts, debugging scripts according to the business requirements
• Created and customized the multiple VMware environments for testing purposes.
• Effectively communicated with stakeholders, provided recommendations for improvements and performance of the software.
• Utilized TCoE (Testing Center of Excellence) to optimize the processes, methodologies and tools being used.
• Built and executed complex SQL queries and skills for data conditioning, mining and testing.
• Coordinated System Test results with UAT Test Team.

Confidential

Responsibilities:

• Prepared test data for CBSA (Canada Border Services Agency), System testing, included data file integrity, data encryption and data integrity for Security Canada Border Security Agency.
• Reviewed Design Documents, analyzed Requirements and Use Cases, wrote Test Cases, identified, and tracked defects and generated SQL queries for data integrity and reliability.
• Created automation scripts, debugging scripts according to the business requirements
• Functional Testing for the IFIS-RMS application which updates Ledgers for financial activity for EDL and Driver License fees.
• Effectively communicated with various stakeholders and provided recommendations for improvements and performance of the software
• System testing was conducted utilizing Oracle E-Business Suite application.

Environment: OPP Mid-tier, SFTP, AES (Access Enforcement System) (COTS Software),Java Environment, J2SE, J2EE, EJB, Web Logic, Web Focus 5.3 Enterprise Business Intelligence (COTS Software), Web Focus Server, Gateway Server, XML Spy, Oracle E Business Suite, ETL, Informatica, Data Warehouse, SQL Developer, Automated License Plate Recognition System, DB2 Database, Windows XP, HPQC/ALM, UFT, Load Runner, RUP Methodology, Persistence, Unix, LCS, SharePoint, CASE Tools: Use Cases, Data Flow Diagrams, Entity Relationship Diagrams, Ontario Standards, Policies and Applications, TSO/SPF

Confidential

Sr. Test Analyst

Responsibilities:

• Lead the Gap Analysis Audit for Business Requirements and Use Cases.
• Performed Functional System testing for CM (Criteria Management), a Rule-based subsystem which determines Ports of Entry criteria, analyzed data from Legacy system, interfacing systems and testing for 508 compliance.
• Conducted Load automation testing using JMeter
• System Testing included data integrity data encryption (US Border Security) and application Security vulnerabilities.
• Performed Integration and User Acceptance (UAT) testing, provided defect Tracking Reports and validation of Change Requests. Wrote test scripts based on USE Cases and Business Requirements.
• Utilized DB2 and Oracle for SQL queries to verify and test data consistency

Environment: ACE Portal, Integrated COTS Software, SOA Parasoft Tool, EDI, J2EE, Java Environment Development Toolkit 1.3.1, HTML, EJB, Rational Rose (XDE) 2003.05.12 , LDAP, ILOG, DB2, Visualizer 4.1.1, JMeter, Cobol, JCL, Oracle 9i, IE 6.0, Websphere v. 5.1, Junit, Test Tools: Rational Clear Quest, Unix and PVCS Dimensions

Confidential

Intermediate Tester

Responsibilities:

• Verified correct data generated for the Management Reports.
• Wrote test plan, test cases and reported defects.
• Performed Smoke Tests, Functional System testing, System Integration and Regression testing, User Acceptance Testing (UAT), & Production tests. Ran SQL queries in TOAD

Environment: Java Environment, ASP, Visio 5.0, TOAD 7.3, Crystal Reports, JIRA & Win runner.

Confidential

Test Engineer

Responsibilities:

• Developed test plans and test cases for execution in Functional System Testing, Integration and User Acceptance Testing (UAT).
• Created Traceability Matrix and tracked Defects. Attended Design and Requirements meetings, created Test Strategy, Test Plan and Test Cases.
• Ran SQL queries to extract data for test verification.

Environment: Java Environment Script, EJB, HTML, HTTP, ASP, SSL, Linux, Oracle 8i & Test Director WEB/7.2.