SUMMARY

• 14 years of experience in IT industry which include 13+ years of Software Testing and 1+ year in Software Development (Java/Oracle/VB/SAP) with various client server, Mainframe & web applications
• Experience in testing various IT industrial applications in HealthCare, Insurance, Banking and Financial.
• Experience testing web applications developed in Java, Drupal, PHP and .Net technologies.
• Experienced in defect management, analysis and tracking for resolution using various tools with test director, Quality Center, ALM, JIRA TFS& Escalated issues to development teams and verified fixes.
• Proficient in Manual and automation testing and noledge of Core Java, JavaScript, Oracle, Power Builder, Selenium Web - driver, Page object model, Cucumber, Jenkins, Junit, and TestNG etc.
• Strong testing skills in Manual and automation, End to end, System integration, GUI, Regression, Back-end testing, ad-hoc, Tandem, black box & white box, User Acceptance and Functional.
• Experienced testing in Web Services through Postman and SOAPUI for Restful API.
• Proficient in automation testing in Java Selenium Web-driver, HP QTP/UFT& Sprinter.
• Proficient in analyzing the Business requirements, functional specifications, writing project test strategy, test plans, test cases, execution of test scenarios & analyzing the actual results against the expected results.
• Proficient testing HIPAA, EDI transactions 834, 837, 271, 272, etc. institutional & professional claims.
• In depth, understanding of Software Development Life Cycle and Software Testing Life Cycle.
• Intermediate SQL skills (select, insert, update, delete, join, data types, sub queries etc.
• Highly conceptual and innovative problem solver with excellent organizational skills.
• Ability to work in tight schedules ca handle multi tasks assignments in an organized timely manner.
• Hold excellent verbal and written communications skills with an eye for detail.

TECHNICAL SKILLS

Operating Systems: Windows Vista/95/98/2000/XP/XP, FACETS, Pro/7, COBOL, UNIX, LINUX, DOS

Languages: Java, Python, C, C++, C#, PL/SQL

Databases: Mainframe, SQL Server, Oracle 8i, 9, SQL, MS-Access, Rapid access SQL, Advance Query Tool.

Packages & Tools: MS Office-Word, MS Excel, MS PowerPoint, VISIO, MS Project, Plan View, MS Access, Open text, Enterprise Architecture, PowerBuilder.

Internet Browsers: Microsoft Internet Explorer, IE7-10, Firefox, Safari, Netscape, Google Chrome

Internet Technologies: HTML, CSS, PERL, JAVASCRIPT, JQuery, W3C Validator, Networking, DHTMLXML and Amazon web services, Micro services, Web Frameworks

Automation Tools: Selenium, Web Services, Restful API, QTP, Sauce Labs (cloud), Sprinter, Postman Load Runner12.2, Win Runner

Defect Tracking Tools: HP Interactive Tools(Quality Center10), JIRA, TFS, Clear Quest, RFTProduct Studio, Bug Zilla, Requisite Pro

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr QA Engineer/Lead

Responsibilities:

• Experience in driving end to end testing of the web-based application for user interface testing, functional, system integration testing and backend testing.
• Expertise preparing Test strategy and Test plan, Test cases, Test scripts documents.
• Worked on various projects of buildings, Property registration online system, Lead based paint, XRF testing, Technical reports, Violations, HPD online, rental etc. Tested functionality, user interface, user levels with Power Builder for migrated and new projects for Local law 31, Local law 66, Lead exemption, 311 calls etc.
• Experience in Regression, system integration, Functional, Black box, end to end, smoke testing etc.
• Experience working in agile environment and waterfall methodology.
• Experience in data mapping and traceability matrix for the requirements.
• Expertise logging issues in Jira as the project bug tracking tool.
• Assigned defects to the responsible lead developer of the team and updating in defect tracking tool accordingly and verify bug fixes in a timely manner to meet the deadlines.
• As a lead assisted in preparing user stories and requirements in Jira.
• As a lead assisted in preparing time estimates and justifications for the test plan, test strategy reports.
• Experienced in working independently and in a team as well and excellent client communication skill, strong oral and written communication skills.

Environment: Agile/Scrum, Power Builder 17.0, API, JAVA, Selenium web driver, Visual studio team foundation server (TFS), Oracle SQL, Windows10, .Net, HTML, XML, HTTP, CSS, GIT, Docker, Hybrid framework methodology.

Confidential, NY

Sr QA Engineer/Lead

Responsibilities:

• Experience in driving end to end testing of the web-based application for user interface testing, functional, system integration testing and backend testing.
• Expertise preparing Test strategy and Test plan, Test cases, Test scripts documents.
• Experience in creating automation scripts for web-based application through selenium Web driver, Page Object Model, data driven frameworks for regression and smoke testing.
• Worked on various projects of buildings, Cranes, Licensing, Technical reports, work permits, Violations etc. Tested functionality, user interface, user levels with Microsoft Dynamics 365 for migrated projects.
• Experience in Automation, system integration, Functional, Black box, end to end, smoke testing etc.
• Experience working in agile environment and waterfall methodology.
• Experience in data mapping and traceability matrix for the requirements.
• Expertise logging issues in visual studio team foundation server as the project bug tracking tool.
• Assigned defects to the responsible lead developer of the team and updating in defect tracking tool accordingly and verify bug fixes in a timely manner to meet the deadlines.
• As a lead assisted in preparing time estimates and justifications for the test plan, test strategy reports.
• Experienced in working independently and in a team as well and excellent client communication skill, strong oral and written communication skills.

Environment: Agile/Scrum, MS Dynamics 365, CRM 2015 7.0.2.53 , API, JAVA, Selenium web driver, Visual studio team foundation server (TFS), Oracle SQL, Windows10, .Net, HTML, XML, HTTP, CSS, GIT, Docker, Page Object model, Hybrid framework methodology.

Confidential, NYC

QA Automation Analyst/Lead

Responsibilities:

• Strong experience in driving end to end testing life cycle, preparing and executing test plans both in waterfall and agile methodology.
• Experience testing Drupal content management system. Verified content types, taxonomies, views, themes etc.
• ExperienceinTestAutomationtoollikeHP QTP/UFT for data driven and hybridframeworks.
• Experience in Automation, system integration, Functional, Black box, end to end, smoke testing UAT etc.
• As a lead expertise preparing Test strategy and Test plan document, Test scenarios, Test cases
• Log defects in VSTS and HP ALM and coordinate with developers and testers for fixes and retests for successful sprints/releases.

Environment: Agile/Scrum, Drupal, Red Dot, HP ALM 12.5, HP UFT 14.00, VSTS, Oracle SQL, micro services, Chrome emulator, Azure DevOps, Postman, Windows10, .Net, HTML, HTML5, XML, HTTP, CSS, Data driven methodology.

Confidential, PA

QA Automation Analyst/Lead

Responsibilities:

• Strong experience in driving the entire testing life cycle, preparing, and executing test plans, Agile and waterfall methodology.
• Assisted in preparing time estimates and justifications for the test plan.
• ExperienceinTestAutomationtoolslikeQTP/UFT usingDataandHybridframeworks for web-based application.
• Created and maintained automation scripts with HP UFT automation tool for hybrid frameworks.
• Identified and prepared test data for test scenarios using advanced query tool AQT&MS Access.
• Documented defects identified during the execution phase and worked with developers to resolve the issues and recorded in HP ALM/Quality Center & JIRA.
• Prepared data mapping and traceability matrix for the requirements in HP ALM.
• Created test scripts from the scratch, maintained existing test scripts and updated new ones as per business and change request etc. and prepared data mapping and traceability matrix for the requirements in HP ALM.
• Experienced in working independently and in a team as well.

Environment: Waterfall, HP ALM 12.5, HP UFT 14.00, Sprinter, MS Dynamics CRM, Python, AQT, Oracle SQL, SOAP UI, Windows7/8, .Net, HTML, HTML5, XML, HTTP, API, Data Driven, Hybrid driven methodology.

Confidential, LA

Sr QA Analyst/Lead

Responsibilities:

• Created test cases for testing business applications to verify client requirements to system design.
• Coordination and Lead experience with handling onsite and offshore team.
• Performed testing in FACETS environment on New Groups Renewals, Product enhancements, validation of SOBD’S etc.
• Performed QA Lead activities in generating documentation, training and onboarding new hires.
• Managed team and provided guidance to QA team member’s onsite and Offshore.
• Created automation scripts for functional, regression and smoke testing using page object model and hybrid framework.
• Performed system integration, Functional, Black box, end to end testing.
• Prepared Test strategy and Test plan document supported user acceptance testing activities and developed and identified test data for test scenarios using MS Access.
• Prepared data mapping and traceability matrix for the requirements.
• Developed test scripts and executed through UFT for automation regression testing of agile scrum two-week sprints.
• Maintained existing test cases and updated new test cases per business functionality and modifications and document defects identified during the execution phase and worked with developers to resolve the issues.
• Claims processing- Medical, Rx, Facility claims, Dental claims, Vision claims
• Ability to lead team of testers including onsite and offshore and setting expectations.
• Excellent client communication skills, strong oral and written communication skills.

Environment: Agile/scrum, HP ALM 12.5, Selenium web driver, Page object model, Test NG, HP Sprinter, MS Access, Oracle SQL, FACETS 5.30, Windows7/8, .Net, HTML, HTML5, XML, HTTP, Service Now.

Confidential, MN

Performance Tester

Responsibilities:

• Worked as Sr Quality Assurance tester and Performance tester on web-based applications and API web services.
• Identified scenarios from the applications and web services to perform Load and performance testing
• Strong hands-on experience in preparing performance scripts using Load runner protocols Web HTTP/HTML.
• Liaise with customer / client manager to understand the performance test requirements.
• Closely worked with the Project manager to come up with right performance test approach, plan, strategy and workload model
• Set up scenarios in Load runner with various run time settings.
• Setup monitors for various subsystems, coordinate and work with network, system and server admins, during performance test.
• Experience in monitoring and pulling stats using Load runner analysis tool.
• Coordination and preparation of test data and assuring test environment are ready.
• Analyze performance results to identify performance bottlenecks along with Dev team, system, server and network admins to recommend enhancement options.
• Presented the deliverable testing results in timely manner.
• Created test scripts for the baseline testing for the web services and UI applications.
• Created performance/Load test scripts for the web-based applications for the provider information portal.
• Performed load testing with the user load to get the min and max results of the functionality.
• Attended project related team meetings, including daily and weekly status meetings.
• Excellent communication skills & analytical abilities

Environment: Agile, TFS, SOAP UI, Web Services, API, Swagger, IBM DB2, MDM, Oracle SQL, Load Runner, VuGen, Controller, Jmeter, Windows XP, Windows7/8, .Net, HTML, HTML5, XML, HTTP/HTML.

Confidential, FL

Sr QA Analyst/Lead

Responsibilities:

• Worked as IT Quality Assurance lead for upgrade of EXP MACESS client server application & Supported UAT testing
• Worked with 834, 835, 837, 271 & 272 EDI Transaction types including MMIS claims, healthcare claims processing, adjudication etc.
• Worked on reimbursement, enrollment, and benefits detail project for healthcare project in SIEBEL.
• Experience leading with onsite and offshore team and creating test plans, monitoring, and reporting on test execution and quality metrics to make sure quality product release.
• Created automated test cases for unit and integration level using selenium Web driver
• Created test plan and performed smoke, batch processing and regression testing for timesheet management in service now application
• Documented defects and procedures to enable accurate replication and ensure compliance with standards.
• Created test plan and performed functional testing for SIEBEL and Amysis environment for large groups & small group processing of medical, financial, professional, and institutional claims, payments and billing.
• Performed functional, UI and regression testing on client server and web application.
• Developed test scripts and executed them for regression testing using UFT for regression testing.
• Analyzed & documented defects using ALM and reported defects to software developers and configuration analysts.
• Verified all the defects are fixed based upon the criticality of the defect and retested in a timely manner.
• Mentored & closely worked with different teams to maintain the standards of testing.
• Closely worked with BA’s project managers, QA manager and QA testers.
• Supported in creating the documents for process improvement for the projects.
• Identified scenarios and created scripts for API Restful web services, User interface applications for Performance load testing.
• Executed Load runner scripts in controller machines with user load based on the requirements through load generator machines and delivered the results.

Environment: Agile/Kanban, HP ALM, SOAP UI, Web Services, Quick Test Pro 11, UFT 11.5, IBM DB2, Oracle SQL, Service Now, Selenium, cucumber, web driver, Windows XP, Windows7/8, .Net, HTML, HTML5, XML, AMYSIS, EXP & SIEBEL.

Confidential, LA

Lead QA Analyst

Responsibilities:

• Worked as IT Quality Assurance on HP Quality Center assessment for Healthcare Reform 2014 project.
• Currently working as a HP Quality Centre audit specialist where verified requirements are properly loaded and linked to test cases for all the active projects both in HP Quality Center.
• Communication skills were used by notifying the resources for the gaps and errors from assessment of the Quality Center projects.
• Managed over 280 projects in HP Quality Center.
• Expertise in coordinating, managing, leading, supporting team.
• Experience with of HIPAA EDI protocols, 834, 835, 837,277, 271, 997 & 999 EDI Transaction types
• Worked on different claims & modules of Facets -Membership, Payments, Billing, Providers, Dental, Rx, professional & institutional claims etc.
• Performed White box, black box, system integration, functional, regression, end to end & UAT testing on various web applications.
• Created scripts and performed functional and exploratory testing on HCR 2014 project using QTP, Sprinter and load runner.
• Verified requirements and test cases are linked and uploaded in HP Quality Center by coordinating with business analysts and team members.
• Created Quality Center projects to test the HP Quality Center 11.52 upgrade for migration of active projects for new implementation and BI reports.
• Work closely with different teams to maintain the standards of utilizing HP Quality Center.
• Documented the process improvement policies and procedures, document to maintain the consistency of projects in HP Quality Center and SharePoint.
• Excel in presentation for Quality Center Do’s and Don’ts in lunch and learn to the team and other departments.
• Researched on Sprinter new testing tool of HP Quality Center 11.52 and provided training to the team members for its best usage.

Environment: Agile-Kanban, SOA, Quality Center 11.52 (ALM), SOAP UI Pro 4.5, QTP/UFT 11.5, Load Runner, VuGen, Selenium, IBM DB2, Oracle, TFS, FACETS, Plan View, BI reports, Windows XP, Windows7/8, API, .Net, IVR, HTML, HTML5, XML, WebSphere, JAVA, Jenkins.

Confidential, MI

QA Lead

Responsibilities:

• Developed and maintained test plans, test scripts and test cases for both manual and automated testing procedures to meet the project deadlines.
• Reviewed the requirements document as a part of the process for understanding the functionality and created test scripts, test plan, test scenarios, test cases, test metrics & reports.
• Created scripts and performed Mobile testing for IOS and android devices also through sauce labs.
• Performed mobile testing for the new functionalities and change requests in sauce labs for both IOS and android devices.
• Created and executed positive and negative, regression, system integration, User acceptance, security, performance, resiliency, smoke testing, browser compatibility and boundary testing Whitebox & Black box testing.
• Collaborated and assigned tasks to the Offshore and onsite project team. Worked closely with Team Lead, BA’s, Developers, and other Quality Control Engineers
• Evaluated defects and provided necessary documentation for resolution of defects using JIRA.
• Created and maintained automation scripts for regression testing using Selenium Web driver &sauce labs to test in various browsers for the cross-browser testing.
• Worked on web-based applications like “Inventory Manager” which controls and maintain the inventory of the customers using different reports like inventory value, history trend, multi-unit roll up based on the user level for automation testing using selenium for application like “Recipe Manager” point of sales, maintaining, updating, adding, deleting, copying recipes for the reuse of the recipe, and sharing the recipes to different users.
• Participated in daily stand-up meetings to discuss the previous days task and current days plan to continue the task and if their is anything blocking to move further with the task.
• Participated in bi-weekly sprint planning sessions for the project planning and direction to meet the deadlines.

Environment: Agile/Scrum, SOA, Selenium web driver, SOAPUI 4.0, SQL Server 2008/10 R2, Windows XP, Windows7, Safari, Firefox, Chrome IBM DB2, UNIX, IBM RQM, JIRA, API, .Net, Java, Visual Studio, WebSphere, VB Script, HTML, XML, and MS Office

Confidential, DE

QA Tester

Responsibilities:

• Followed standard software testing life cycle (STLC) to perform different types of testing web-based application.
• Involved in system design specifications and participated inrequirement review, Test Plans,came up with Capabilities of testing the functionality, created Test-Scriptsto cover overall testing and participated in Test execution planning for quality assurance testing.
• Develop, maintain, and execute manual test Scripts for loan, mortgage and credit cards services and Performed Functionality testing, Integration testing, and Regression testing, UAT & Production testing.
• UpdatedRTMin daily, send status report and daily tracking report to test manager and Executed the Test Cases and reported the defects using HP Quality center.
• Used various client server applications like Vault, Maritz, online admin tool for discontinued surviving RPC’s & SPC’s Validations, Verifications, single view billing system, enrolling & accessing debit or credit cards, EFT’s & business lending.
• Extensively used Legacy and Loyalty Client server platform tool from customer & advisor perspective for the redemption of SPC & RPC
• Created SQL queries for the customers having different accounts for redemption using combined and individual accounts.
• Tested the balance of accounts in various applications like TSYS Chase credit card for the currency display of points, cash, Check to both User& advisor level.

Environment: Waterfall, HP Quality Center 10.00, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, RFT, Req Pro VB.NET, ASP.NET, Windows XP, Mainframes, TSYS.

Confidential, NE

QA Analyst

Responsibilities:

• Analyzed Business Requirement Document and Technical Specification Document
• Developed test plans, test cases based on functional specifications and design documents.
• Created test scenarios, test cases and execute the test cases using Eagle (production) and Hawk (testing) and data warehouse and identified requirement gaps.
• Maintained requirements and created traceability matrix between Requirements and Test Cases
• Responsible for creating the folder structure in Hawk (testing) for IT to run test cases based on the functionality.
• Improved the flexibility of the tests by parameterization of the entire test, inserted checkpoints to test the functionality using the testing region.
• Kept track of defects based on priority and assigned to different developers using Quality Center.
• Working noledge of Web Sphere Message Broker in SOA environment.
• Attended status review meetings, interacted with developers to resolve the issues.
• Knowledge of RBRVS, ICD-9, CPT, DRG and HCPCS coding utilized on UB04 and CMS 1500, Health Care Reform Enhancements.

Environment: HP Quality Center 10, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, RFT, REQ Pro VB.NET, ASP.NET, Windows XP, Data warehouse, 9.2, Hawk, 9.2, Mainframe5.7, DB2 6.0.

Confidential, MN

QA Analyst

Responsibilities:

• Analysis Business Requirement Document and Technical Specification Document
• Developed test plans, test cases based on functional specifications and design documents.
• Documented test cases and execute the test cases using Quality Center.
• Maintained requirements and created Traceability between Requirements and Test Cases
• Responsible for creating the folder structure in QC for scripts based on the functionality and Kept track of the defects based on priority and assigned to responsible developers in quality Center.
• Automated the test scripts for the Regression testing using Quick Test Pro.
• Improved the flexibility of the tests by parameterization of the entire test, inserted checkpoints to test the functionality.
• Extensively used DB2 to verify the integrity of the database.
• Participated in all phases of the Software Development Life Cycle (SDLC)
• Attended status review meetings, interacted with developers to resolve the issues.
• Leading the Offshore team of 3 members.

Environment: HP Quality Center 10, MS Test manager, SharePoint, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, REQ Pro VB.NET, ASP.NET, Windows XP, Data warehouse, 9.2, Hawk, 9.2, Mainframe5.7, DB2 6.0

Confidential, PA

QA Tester

Responsibilities:

• Analyzed the Test plan, which detailed the testing scope, test requirements and necessary resources and prepared test data for positive and negative test scenarios for functional testing as documented in the test plan
• Performed Functional testing, Regression testing, GUI testing and integration testing as per requirements and Executed UAT and Pre UAT scripts with the Business team and raised the defect to the developers.
• Conducted Regression Testing and logged and retested the UAT defects with HP Quality Center for subsequent releases; Daily UAT status reporting to senior management
• Executed SQL queries to verify patient information obtained from search options in SCM module matches the result obtained by SQL queries. Verified move & merge functionality for patient visit.

Environment: Quality Center 9, Oracle, SQL Developer 1.5.1, MS Excel, MS Word, MS PowerPoint, MS Access, VB.NET, ASP.NET, Windows XP.

Confidential, WA

QA Tester

Responsibilities:

• Performed smoke testing, Functionality testing, Integration testing, and Regression testing.
• Reviewed requirements for testability and usability, and consulted development staff with regards to system functionality
• Followed up with standard software testing life cycle (STLC) and Involved in system design specifications and participated inTest Plans andcreated Test Casesto cover overall quality assurance testing.
• Participated in a review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• UpdatedRTMdaily, send status report and daily tracking report to test manager.
• PerformedUATtesting in theUATenvironment prior to notify the customer to start performingUATtesting.

Environment: Quality Center 9, Windows 2003, Visual Studio .NET, SQL-Server 2000, SQL, C#, Siebel, Visual Source Safe, UNIX, MS Office, HTML, DHTML, XML, XSL.

Confidential, NJ

QA Tester

Responsibilities:

• Analyzed the Software Requirement Specification Document and documented in requirements module of Test Director
• Studied the Application and use-cases, analyzed user requirements of the Application and prepared pre-conditioned data for testing the application.
• Participated in test plans and written test cases.
• Performed System Testing, Unit testing, Functional Testing, Integration testing, GUI Testing, Usability Testing, and Regression Testing.
• Reported the Defects using Test Director, verified the Defects and updated the status.
• Participated extensively in interaction with Developers to resolve the issues.
• Worked closely with developers and functional leads in troubleshooting activities to identify functional, business logic and coding errors.

Environment: Quality Center 9, Oracle, SQL Developer 1.5.1, MS Excel, MS Word, MS PowerPoint, MS Access, VB.NET, ASP.NET, Windows XP.