SUMMARY

• 14 years of experience in IT industry which include 13+ years of Software Testing and 1+ year in Software Development (Java/Oracle/VB/SAP) wif various client server, Mainframe & web applications
• Experience in testing various IT industrial applications in HealthCare, Insurance, Banking and Financial.
• Experience testing web applications developed in Java, Drupal, PHP and .Net technologies.
• Experienced in defect management, analysis and tracking for resolution using various tools wif test director, Quality Center, ALM, JIRA TFS& Escalated issues to development teams and verified fixes.
• Proficient in Manual and automation testing and knowledge of Core Java, JavaScript, Oracle, Power Builder, Selenium Web - driver, Page object model, Cucumber, Jenkins, Junit, and TestNG etc.
• Strong testing skills in Manual and automation, End to end, System integration, GUI, Regression, Back-end testing, ad-hoc, Tandem, black box & white box, User Acceptance and Functional.
• Experienced testing in Web Services through Postman and SOAPUI for Restful API.
• Proficient in automation testing in Java Selenium Web-driver, HP QTP/UFT& Sprinter.
• Proficient in analyzing teh Business requirements, functional specifications, writing project test strategy, test plans, test cases, execution of test scenarios & analyzing teh actual results against teh expected results.
• Proficient testing HIPAA, EDI transactions 834, 837, 271, 272, etc. institutional & professional claims.
• In depth, understanding of Software Development Life Cycle and Software Testing Life Cycle.
• Intermediate SQL skills (select, insert, update, delete, join, data types, sub queries etc.
• Highly conceptual and innovative problem solver wif excellent organizational skills.
• Ability to work in tight schedules can handle multi tasks assignments in an organized timely manner.
• Hold excellent verbal and written communications skills wif an eye for detail.

TECHNICAL SKILLS

Operating Systems: Windows Vista/95/98/2000/XP/XP, FACETS, Pro/7, COBOL, UNIX, LINUX, DOS

Languages: Java, Python, C, C++, C#, PL/SQL

Databases: Mainframe, SQL Server, Oracle 8i, 9, SQL, MS-Access, Rapid access SQL, Advance Query Tool.

Packages & Tools: MS Office-Word, MS Excel, MS PowerPoint, VISIO, MS Project, Plan View, MS Access, Open text, Enterprise Architecture, PowerBuilder.

Internet Browsers: Microsoft Internet Explorer, IE7-10, Firefox, Safari, Netscape, Google Chrome

Internet Technologies: HTML, CSS, PERL, JAVASCRIPT, JQuery, W3C Validator, Networking, DHTMLXML and Amazon web services, Micro services, Web Frameworks

Automation Tools: Selenium, Web Services, Restful API, QTP, Sauce Labs (cloud), Sprinter, Postman Load Runner12.2, Win Runner

Defect Tracking Tools: HP Interactive Tools(Quality Center10), JIRA, TFS, Clear Quest, RFTProduct Studio, Bug Zilla, Requisite Pro

PROFESSIONAL EXPERIENCE

Confidential, NY

Sr QA Engineer/Lead

Responsibilities:

• Experience in driving end to end testing of teh web-based application for user interface testing, functional, system integration testing and backend testing.
• Expertise preparing Test strategy and Test plan, Test cases, Test scripts documents.
• Worked on various projects of buildings, Property registration online system, Lead based paint, XRF testing, Technical reports, Violations, HPD online, rental etc. Tested functionality, user interface, user levels wif Power Builder for migrated and new projects for Local law 31, Local law 66, Lead exemption, 311 calls etc.
• Experience in Regression, system integration, Functional, Black box, end to end, smoke testing etc.
• Experience working in agile environment and waterfall methodology.
• Experience in data mapping and traceability matrix for teh requirements.
• Expertise logging issues in Jira as teh project bug tracking tool.
• Assigned defects to teh responsible lead developer of teh team and updating in defect tracking tool accordingly and verify bug fixes in a timely manner to meet teh deadlines.
• As a lead assisted in preparing user stories and requirements in Jira.
• As a lead assisted in preparing time estimates and justifications for teh test plan, test strategy reports.
• Experienced in working independently and in a team as well and excellent client communication skill, strong oral and written communication skills.

Environment: Agile/Scrum, Power Builder 17.0, API, JAVA, Selenium web driver, Visual studio team foundation server (TFS), Oracle SQL, Windows10, .Net, HTML, XML, HTTP, CSS, GIT, Docker, Hybrid framework methodology.

Confidential, NY

Sr QA Engineer/Lead

Responsibilities:

• Experience in driving end to end testing of teh web-based application for user interface testing, functional, system integration testing and backend testing.
• Expertise preparing Test strategy and Test plan, Test cases, Test scripts documents.
• Experience in creating automation scripts for web-based application through selenium Web driver, Page Object Model, data driven frameworks for regression and smoke testing.
• Worked on various projects of buildings, Cranes, Licensing, Technical reports, work permits, Violations etc. Tested functionality, user interface, user levels wif Microsoft Dynamics 365 for migrated projects.
• Experience in Automation, system integration, Functional, Black box, end to end, smoke testing etc.
• Experience working in agile environment and waterfall methodology.
• Experience in data mapping and traceability matrix for teh requirements.
• Expertise logging issues in visual studio team foundation server as teh project bug tracking tool.
• Assigned defects to teh responsible lead developer of teh team and updating in defect tracking tool accordingly and verify bug fixes in a timely manner to meet teh deadlines.
• As a lead assisted in preparing time estimates and justifications for teh test plan, test strategy reports.
• Experienced in working independently and in a team as well and excellent client communication skill, strong oral and written communication skills.

Environment: Agile/Scrum, MS Dynamics 365, CRM 2015 7.0.2.53 , API, JAVA, Selenium web driver, Visual studio team foundation server (TFS), Oracle SQL, Windows10, .Net, HTML, XML, HTTP, CSS, GIT, Docker, Page Object model, Hybrid framework methodology.

Confidential, NYC

QA Automation Analyst/Lead

Responsibilities:

• Strong experience in driving end to end testing life cycle, preparing and executing test plans both in waterfall and agile methodology.
• Experience testing Drupal content management system. Verified content types, taxonomies, views, themes etc.
• ExperienceinTestAutomationtoollikeHP QTP/UFT for data driven and hybridframeworks.
• Experience in Automation, system integration, Functional, Black box, end to end, smoke testing UAT etc.
• As a lead expertise preparing Test strategy and Test plan document, Test scenarios, Test cases
• Log defects in VSTS and HP ALM and coordinate wif developers and testers for fixes and retests for successful sprints/releases.

Environment: Agile/Scrum, Drupal, Red Dot, HP ALM 12.5, HP UFT 14.00, VSTS, Oracle SQL, micro services, Chrome emulator, Azure DevOps, Postman, Windows10, .Net, HTML, HTML5, XML, HTTP, CSS, Data driven methodology.

Confidential, PA

QA Automation Analyst/Lead

Responsibilities:

• Strong experience in driving teh entire testing life cycle, preparing, and executing test plans, Agile and waterfall methodology.
• Assisted in preparing time estimates and justifications for teh test plan.
• ExperienceinTestAutomationtoolslikeQTP/UFT usingDataandHybridframeworks for web-based application.
• Created and maintained automation scripts wif HP UFT automation tool for hybrid frameworks.
• Identified and prepared test data for test scenarios using advanced query tool AQT&MS Access.
• Documented defects identified during teh execution phase and worked wif developers to resolve teh issues and recorded in HP ALM/Quality Center & JIRA.
• Prepared data mapping and traceability matrix for teh requirements in HP ALM.
• Created test scripts from teh scratch, maintained existing test scripts and updated new ones as per business and change request etc. and prepared data mapping and traceability matrix for teh requirements in HP ALM.
• Experienced in working independently and in a team as well.

Environment: Waterfall, HP ALM 12.5, HP UFT 14.00, Sprinter, MS Dynamics CRM, Python, AQT, Oracle SQL, SOAP UI, Windows7/8, .Net, HTML, HTML5, XML, HTTP, API, Data Driven, Hybrid driven methodology.

Confidential, LA

Sr QA Analyst/Lead

Responsibilities:

• Created test cases for testing business applications to verify client requirements to system design.
• Coordination and Lead experience wif handling onsite and offshore team.
• Performed testing in FACETS environment on New Groups Renewals, Product enhancements, validation of SOBD’S etc.
• Performed QA Lead activities in generating documentation, training and onboarding new hires.
• Managed team and provided guidance to QA team member’s onsite and Offshore.
• Created automation scripts for functional, regression and smoke testing using page object model and hybrid framework.
• Performed system integration, Functional, Black box, end to end testing.
• Prepared Test strategy and Test plan document supported user acceptance testing activities and developed and identified test data for test scenarios using MS Access.
• Prepared data mapping and traceability matrix for teh requirements.
• Developed test scripts and executed through UFT for automation regression testing of agile scrum two-week sprints.
• Maintained existing test cases and updated new test cases per business functionality and modifications and document defects identified during teh execution phase and worked wif developers to resolve teh issues.
• Claims processing- Medical, Rx, Facility claims, Dental claims, Vision claims
• Ability to lead team of testers including onsite and offshore and setting expectations.
• Excellent client communication skills, strong oral and written communication skills.

Environment: Agile/scrum, HP ALM 12.5, Selenium web driver, Page object model, Test NG, HP Sprinter, MS Access, Oracle SQL, FACETS 5.30, Windows7/8, .Net, HTML, HTML5, XML, HTTP, Service Now.

Confidential, MN

Performance Tester

Responsibilities:

• Worked as Sr Quality Assurance tester and Performance tester on web-based applications and API web services.
• Identified scenarios from teh applications and web services to perform Load and performance testing
• Strong hands-on experience in preparing performance scripts using Load runner protocols Web HTTP/HTML.
• Liaise wif customer / client manager to understand teh performance test requirements.
• Closely worked wif teh Project manager to come up wif right performance test approach, plan, strategy and workload model
• Set up scenarios in Load runner wif various run time settings.
• Setup monitors for various subsystems, coordinate and work wif network, system and server admins, during performance test.
• Experience in monitoring and pulling stats using Load runner analysis tool.
• Coordination and preparation of test data and assuring test environment are ready.
• Analyze performance results to identify performance bottlenecks along wif Dev team, system, server and network admins to recommend enhancement options.
• Presented teh deliverable testing results in timely manner.
• Created test scripts for teh baseline testing for teh web services and UI applications.
• Created performance/Load test scripts for teh web-based applications for teh provider information portal.
• Performed load testing wif teh user load to get teh min and max results of teh functionality.
• Attended project related team meetings, including daily and weekly status meetings.
• Excellent communication skills & analytical abilities

Environment: Agile, TFS, SOAP UI, Web Services, API, Swagger, IBM DB2, MDM, Oracle SQL, Load Runner, VuGen, Controller, Jmeter, Windows XP, Windows7/8, .Net, HTML, HTML5, XML, HTTP/HTML.

Confidential, FL

Sr QA Analyst/Lead

Responsibilities:

• Worked as IT Quality Assurance lead for upgrade of EXP MACESS client server application & Supported UAT testing
• Worked wif 834, 835, 837, 271 & 272 EDI Transaction types including MMIS claims, healthcare claims processing, adjudication etc.
• Worked on reimbursement, enrollment, and benefits detail project for healthcare project in SIEBEL.
• Experience leading wif onsite and offshore team and creating test plans, monitoring, and reporting on test execution and quality metrics to make sure quality product release.
• Created automated test cases for unit and integration level using selenium Web driver
• Created test plan and performed smoke, batch processing and regression testing for timesheet management in service now application
• Documented defects and procedures to enable accurate replication and ensure compliance wif standards.
• Created test plan and performed functional testing for SIEBEL and Amysis environment for large groups & small group processing of medical, financial, professional, and institutional claims, payments and billing.
• Performed functional, UI and regression testing on client server and web application.
• Developed test scripts and executed them for regression testing using UFT for regression testing.
• Analyzed & documented defects using ALM and reported defects to software developers and configuration analysts.
• Verified all teh defects are fixed based upon teh criticality of teh defect and retested in a timely manner.
• Mentored & closely worked wif different teams to maintain teh standards of testing.
• Closely worked wif BA’s project managers, QA manager and QA testers.
• Supported in creating teh documents for process improvement for teh projects.
• Identified scenarios and created scripts for API Restful web services, User interface applications for Performance load testing.
• Executed Load runner scripts in controller machines wif user load based on teh requirements through load generator machines and delivered teh results.

Environment: Agile/Kanban, HP ALM, SOAP UI, Web Services, Quick Test Pro 11, UFT 11.5, IBM DB2, Oracle SQL, Service Now, Selenium, cucumber, web driver, Windows XP, Windows7/8, .Net, HTML, HTML5, XML, AMYSIS, EXP & SIEBEL.

Confidential, LA

Lead QA Analyst

Responsibilities:

• Worked as IT Quality Assurance on HP Quality Center assessment for Healthcare Reform 2014 project.
• Currently working as a HP Quality Centre audit specialist where verified requirements are properly loaded and linked to test cases for all teh active projects both in HP Quality Center.
• Communication skills were used by notifying teh resources for teh gaps and errors from assessment of teh Quality Center projects.
• Managed over 280 projects in HP Quality Center.
• Expertise in coordinating, managing, leading, supporting team.
• Experience wif of HIPAA EDI protocols, 834, 835, 837,277, 271, 997 & 999 EDI Transaction types
• Worked on different claims & modules of Facets -Membership, Payments, Billing, Providers, Dental, Rx, professional & institutional claims etc.
• Performed White box, black box, system integration, functional, regression, end to end & UAT testing on various web applications.
• Created scripts and performed functional and exploratory testing on HCR 2014 project using QTP, Sprinter and load runner.
• Verified requirements and test cases are linked and uploaded in HP Quality Center by coordinating wif business analysts and team members.
• Created Quality Center projects to test teh HP Quality Center 11.52 upgrade for migration of active projects for new implementation and BI reports.
• Work closely wif different teams to maintain teh standards of utilizing HP Quality Center.
• Documented teh process improvement policies and procedures, document to maintain teh consistency of projects in HP Quality Center and SharePoint.
• Excel in presentation for Quality Center Do’s and Don’ts in lunch and learn to teh team and other departments.
• Researched on Sprinter new testing tool of HP Quality Center 11.52 and provided training to teh team members for its best usage.

Environment: Agile-Kanban, SOA, Quality Center 11.52 (ALM), SOAP UI Pro 4.5, QTP/UFT 11.5, Load Runner, VuGen, Selenium, IBM DB2, Oracle, TFS, FACETS, Plan View, BI reports, Windows XP, Windows7/8, API, .Net, IVR, HTML, HTML5, XML, WebSphere, JAVA, Jenkins.

Confidential, MI

QA Lead

Responsibilities:

• Developed and maintained test plans, test scripts and test cases for both manual and automated testing procedures to meet teh project deadlines.
• Reviewed teh requirements document as a part of teh process for understanding teh functionality and created test scripts, test plan, test scenarios, test cases, test metrics & reports.
• Created scripts and performed Mobile testing for IOS and android devices also through sauce labs.
• Performed mobile testing for teh new functionalities and change requests in sauce labs for both IOS and android devices.
• Created and executed positive and negative, regression, system integration, User acceptance, security, performance, resiliency, smoke testing, browser compatibility and boundary testing Whitebox & Black box testing.
• Collaborated and assigned tasks to teh Offshore and onsite project team. Worked closely wif Team Lead, BA’s, Developers, and other Quality Control Engineers
• Evaluated defects and provided necessary documentation for resolution of defects using JIRA.
• Created and maintained automation scripts for regression testing using Selenium Web driver &sauce labs to test in various browsers for teh cross-browser testing.
• Worked on web-based applications like “Inventory Manager” which controls and maintain teh inventory of teh customers using different reports like inventory value, history trend, multi-unit roll up based on teh user level for automation testing using selenium for application like “Recipe Manager” point of sales, maintaining, updating, adding, deleting, copying recipes for teh reuse of teh recipe, and sharing teh recipes to different users.
• Participated in daily stand-up meetings to discuss teh previous days task and current days plan to continue teh task and if there is anything blocking to move further wif teh task.
• Participated in bi-weekly sprint planning sessions for teh project planning and direction to meet teh deadlines.

Environment: Agile/Scrum, SOA, Selenium web driver, SOAPUI 4.0, SQL Server 2008/10 R2, Windows XP, Windows7, Safari, Firefox, Chrome IBM DB2, UNIX, IBM RQM, JIRA, API, .Net, Java, Visual Studio, WebSphere, VB Script, HTML, XML, and MS Office

Confidential, DE

QA Tester

Responsibilities:

• Followed standard software testing life cycle (STLC) to perform different types of testing web-based application.
• Involved in system design specifications and participated inrequirement review, Test Plans,came up wif Capabilities of testing teh functionality, created Test-Scriptsto cover overall testing and participated in Test execution planning for quality assurance testing.
• Develop, maintain, and execute manual test Scripts for loan, mortgage and credit cards services and Performed Functionality testing, Integration testing, and Regression testing, UAT & Production testing.
• UpdatedRTMin daily, send status report and daily tracking report to test manager and Executed teh Test Cases and reported teh defects using HP Quality center.
• Used various client server applications like Vault, Maritz, online admin tool for discontinued surviving RPC’s & SPC’s Validations, Verifications, single view billing system, enrolling & accessing debit or credit cards, EFT’s & business lending.
• Extensively used Legacy and Loyalty Client server platform tool from customer & advisor perspective for teh redemption of SPC & RPC
• Created SQL queries for teh customers having different accounts for redemption using combined and individual accounts.
• Tested teh balance of accounts in various applications like TSYS Chase credit card for teh currency display of points, cash, Check to both User& advisor level.

Environment: Waterfall, HP Quality Center 10.00, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, RFT, Req Pro VB.NET, ASP.NET, Windows XP, Mainframes, TSYS.

Confidential, NE

QA Analyst

Responsibilities:

• Analyzed Business Requirement Document and Technical Specification Document
• Developed test plans, test cases based on functional specifications and design documents.
• Created test scenarios, test cases and execute teh test cases using Eagle (production) and Hawk (testing) and data warehouse and identified requirement gaps.
• Maintained requirements and created traceability matrix between Requirements and Test Cases
• Responsible for creating teh folder structure in Hawk (testing) for IT to run test cases based on teh functionality.
• Improved teh flexibility of teh tests by parameterization of teh entire test, inserted checkpoints to test teh functionality using teh testing region.
• Kept track of defects based on priority and assigned to different developers using Quality Center.
• Working knowledge of Web Sphere Message Broker in SOA environment.
• Attended status review meetings, interacted wif developers to resolve teh issues.
• Knowledge of RBRVS, ICD-9, CPT, DRG and HCPCS coding utilized on UB04 and CMS 1500, Health Care Reform Enhancements.

Environment: HP Quality Center 10, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, RFT, REQ Pro VB.NET, ASP.NET, Windows XP, Data warehouse, 9.2, Hawk, 9.2, Mainframe5.7, DB2 6.0.

Confidential, MN

QA Analyst

Responsibilities:

• Analysis Business Requirement Document and Technical Specification Document
• Developed test plans, test cases based on functional specifications and design documents.
• Documented test cases and execute teh test cases using Quality Center.
• Maintained requirements and created Traceability between Requirements and Test Cases
• Responsible for creating teh folder structure in QC for scripts based on teh functionality and Kept track of teh defects based on priority and assigned to responsible developers in quality Center.
• Automated teh test scripts for teh Regression testing using Quick Test Pro.
• Improved teh flexibility of teh tests by parameterization of teh entire test, inserted checkpoints to test teh functionality.
• Extensively used DB2 to verify teh integrity of teh database.
• Participated in all phases of teh Software Development Life Cycle (SDLC)
• Attended status review meetings, interacted wif developers to resolve teh issues.
• Leading teh Offshore team of 3 members.

Environment: HP Quality Center 10, MS Test manager, SharePoint, Oracle, MS Excel, MS Word, MS PowerPoint, MS Access, REQ Pro VB.NET, ASP.NET, Windows XP, Data warehouse, 9.2, Hawk, 9.2, Mainframe5.7, DB2 6.0

Confidential, PA

QA Tester

Responsibilities:

• Analyzed teh Test plan, which detailed teh testing scope, test requirements and necessary resources and prepared test data for positive and negative test scenarios for functional testing as documented in teh test plan
• Performed Functional testing, Regression testing, GUI testing and integration testing as per requirements and Executed UAT and Pre UAT scripts wif teh Business team and raised teh defect to teh developers.
• Conducted Regression Testing and logged and retested teh UAT defects wif HP Quality Center for subsequent releases; Daily UAT status reporting to senior management
• Executed SQL queries to verify patient information obtained from search options in SCM module matches teh result obtained by SQL queries. Verified move & merge functionality for patient visit.

Environment: Quality Center 9, Oracle, SQL Developer 1.5.1, MS Excel, MS Word, MS PowerPoint, MS Access, VB.NET, ASP.NET, Windows XP.

Confidential, WA

QA Tester

Responsibilities:

• Performed smoke testing, Functionality testing, Integration testing, and Regression testing.
• Reviewed requirements for testability and usability, and consulted development staff wif regards to system functionality
• Followed up wif standard software testing life cycle (STLC) and Involved in system design specifications and participated inTest Plans andcreated Test Casesto cover overall quality assurance testing.
• Participated in a review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• UpdatedRTMdaily, send status report and daily tracking report to test manager.
• PerformedUATtesting in theUATenvironment prior to notify teh customer to start performingUATtesting.

Environment: Quality Center 9, Windows 2003, Visual Studio .NET, SQL-Server 2000, SQL, C#, Siebel, Visual Source Safe, UNIX, MS Office, HTML, DHTML, XML, XSL.

Confidential, NJ

QA Tester

Responsibilities:

• Analyzed teh Software Requirement Specification Document and documented in requirements module of Test Director
• Studied teh Application and use-cases, analyzed user requirements of teh Application and prepared pre-conditioned data for testing teh application.
• Participated in test plans and written test cases.
• Performed System Testing, Unit testing, Functional Testing, Integration testing, GUI Testing, Usability Testing, and Regression Testing.
• Reported teh Defects using Test Director, verified teh Defects and updated teh status.
• Participated extensively in interaction wif Developers to resolve teh issues.
• Worked closely wif developers and functional leads in troubleshooting activities to identify functional, business logic and coding errors.

Environment: Quality Center 9, Oracle, SQL Developer 1.5.1, MS Excel, MS Word, MS PowerPoint, MS Access, VB.NET, ASP.NET, Windows XP.