Sr Qa Tester / Technical Writer Resume
SUMMARY
- Over Ten (10+) years of Experience in IT industry wif UiPath, Automation Developer, (8) years in technical writing and documentation. Strong Emphasis in Quality testing, Technical writing and RPA. He is independent profesional well versed wif automation scripting and working in Automation Anywhere.
- An experienced technical writer and analyst wif strong documentation and technical skills dat translate into effective documentation for large scaled software projects.
- Completed complex technical projects using ITIL and best practices and built out test cases using visual workflows requested by end clients .
- Strong wif supporting, developing, documentation and designing manual processes using JIRA test management tool.
- Capable of independently developing test cases wif minimal technical requirements.
- Successfully worked wifin teh SDLC stages - from eliciting initial project requirements via active stakeholder/user interaction (facilitating JAD/JAR sessions, process mapping, change/risk management, consensus building, and content management) through producing final documentation for multiple enterprise-wide efforts, including: AWS- & Azure-based solutions, Operating Systems (Windows, Linux, UNIX, iOS, and Android)
- Well-versed in documenting both COTS & proprietary solutions dat leverage multiple IT platforms and systems (e.g., Salesforce SaaS & PaaS, etc.), (e.g., user guide through system admin guide)
- Experience developing automated scripts using command line Unix/Linux OS for performance and data base testing.
- Tracking and ensuring seamless coordination for client robotics applications.
TECHNICAL SKILLS
RPA: Ui Path, Automation Anywhere
Testing Tools: HP Quick Test Professional, Mercury Quality Center, Bugzilla, Microsoft Test Manager, UFT 11.0, JIRA, HP ALM (various versions) Load Runner, Confluence Sites, Selenium Webdriver
Defect Tracking Tools: Mercury Quality Center, HP ALM 11.0, 10.0, Microsoft Test Manager
Languages/Scripting: C++, VBScript, TSL (Mercury), VB.Net, Java, Ruby
OS: Windows, Windows Active Directory, Server 2008, Microsoft 2008, Shell Scripting
Database: Oracle 9i, 10g, Toad
PROFESSIONAL EXPERIENCE
Confidential
Sr QA Tester / Technical Writer
Responsibilities:
- Supported, developed, and designed automated processes using Automation Anywhere.
- Troubleshoot and debug Robotics automations for bug fixes in an agile environment.
- Architect, Design and develop code and automation in Robotics.
- Deploy RPA and RDA code to QA / performance and production.
- Hands-on requirement analysis, design, development, and code migration experience in Robotics.
- Use and enforce best practices in robotics development
- Robotics Platforms, object-oriented analysis, and design
- Wrote test scripts and test cases in HP Quality Center to meet assigned requirements
- Participated in performance testing and completed test cases in HP Quality Center
- Implemented technical content management structure for a Product Development groups
- Work closely wif developers, business stakeholders and act as an integral part of teh software development team using iterative development process
- Work wif development teams to create test plans for enhancements and fixes on applications
- Drafted testing reports, reducing data to key insights dat helped increase team efficiency
- Lead daily scrum standups when needed.
- Implemented automated framework wif user-defined scripting repository.
- Created templates, user guides, system administrator guides, and completed various ad hoc documentation requests
- Reviewed documents for standards adherence of technical writing, and industry best practices
- Retained to implement best practices documentation methodology for JIRA and Confluence wiki-based help
- Utilized JIRA, Confluence, MS Office, Adobe Professional, and various portals/dashboards to complete tasks
- Develop PDD and SDD documents wif project estimation efforts in agile methodology.
- Engage wif business analysts to create project pipeline for RPA sprint planning.
- Tracked and ensured coordination client robotics applications, testing using data sets and data-driven framework.
- Assisted in teh daily maintenance of automation libraries
- Supported and assisted management wif preparation of metrics/materials to report on program progress
Confidential
SR QA Tester/ RPA Architect /Technical Writer
Responsibilities:
- Deep and ongoing competitive research and analysis in teh area of RPA software, platforms dat compete wif UiPath, wif focus on delivery of accurate, timely, unbiased, and contextual analysis as SME in a dedicated area.
- Knowledge of Tier2 software targeted Confidential UiPath such as OliveAi, Kofax, SAP Context or, Ant works and another Monday.
- Ongoing tracking and analysis of key RPA solution competitors and emerging competitive threats and trends, including cloud solution.
- Present and maintain regular sales trainings for global and regional field organizations
- Developing Test Cases, Test Strategies and Test Plans dat will ensure comprehensive test coverage
- Conducting hands on functional, and system integration testing; report, track and follow up on issues in a timely manner
- Working closely wif technical and non technical peers and senior management to promote successful delivery of products and services
- Work closely wif CI peers and other stakeholders who are SMEs in Competitive Intelligence/Analysis for UiPath solutions relative to offerings from key competitors
- Work wif automation team to develop and execute automated tests
- Assist wif developing test plan time line
- Provide daily deal support CI engagement to sales teams
- Performed technical writing duties wifin a large media Technology department by developing user guides, stylistic guides, features guides, job aids, software/business workflows, policy/procedure manuals, and release notes for diverse user groups across multiple locations
- Collaborated extensively wif users and multiple Technology groups to document software solutions used in Oracle, Java, UNIX, .NET, SharePoint, and Business Objects reporting environments
Confidential
SR. QA Engineer/ Technical Analyst
Responsibilities:
- Supported, developed, and designed automated processes using Automation Anywhere.
- Develop PDD and SDD documents wif project estimation efforts in agile methodology.
- Engage wif business analysts to create project pipeline for RPA sprint planning.
- Tracked and ensured coordination client robotics applications
- Assisted in teh daily maintenance of automation libraries
- Contributed to high-reliability technology releases as a result of thorough testing dat helped maintain system highly secure and confidential
- Supported and assisted management wif preparation of metrics/materials to report on program progress
- Performed IT Analyst, Quality Assurance, and Business Analyst assignments as directed
- Maintained IT compliance and testing efforts for Sarbanes-Oxley (SOX) audit requirements by identifying all relevant and in-scope processes, establishing key controls, implementing a testing matrix, and reporting teh results for teh IT department. me administered teh testing process, updated internal & external documentation, conducted risk mitigation reviews, and maintained compliance by process creation
Confidential
QA Engineer -Techincal Writer
Responsibilities:
- Implemented modular reusable framework to integrate wif web applications tested.
- Developed automated data driven test scripts for web testing using Quick Test Professional.
- Developed user defined functions written in VBScript.
- Maintained library of automated test scripts for automated tests.
- Worked wif Business Analyst, Software developers and technical writers to determine system requirements for large, scaled software projects.
- Incorporated a Disaster Recovery Playbook for Data Center by conducting interviews wif SMEs to identify relevant processes and systems, process mapping, and consensus building
- Documented application-level workflows and disaster recovery protocols to produce a detailed Confidential analysis
Confidential
QA Lead/ Technical Architect
Responsibilities:
- Developed customized business components for SAP application using HP TAO.
- Designed / Developed automation test scripts for SD model.
- Work wif offshore development team to develop automated re-usable processes for existing repository.
- Participated and involved in requirement review gatherings wif developers and project leads.
- Involved in designing enterprise-wide automation framework for test automation team.
- Executed and reported automated agile regression suite for SAP SD module test releases.
- Worked wif teh TAO team to help deliver testing insights and culture of data-driven automated frame-
- Work.
- Created an API template for iOS & Android mobile products and documented teh first & second API versions
- Documented multiple components of a Salesforce-based PaaS for a healthcare data marketing and analytics company using configuration, user, system administrator, and other various task-based guides
- Reviewed documents for adherence to Section 508, standards of technical writing, and industry best practices
- Implemented best practices documentation methodology for JIRA and Confluence wiki-based help
Confidential
QA Engineer
Responsibilities:
- Developed and maintained test plans, test scenarios and test cases based on business specifications on
- Unix/Linux platform.
- Developed automated scripts using command line Unix/Linux OS for performance and data base testing.
- Parsed data source using Pearl scripts to retrieve data input/output for testing purposes.
- Reviewed requirements for technically complex software projects on iOS and Android mobile devices.
- Executed manual and automated tests, identified, communicated, and documented discrepancies encountered during teh testing process.
- Designed, developed, and executed automated test scripts using Calabash test automation tool.
- Involved in application review planning for business flows to uncover critical vulnerabilities.
- Developed QA test plans used by QA and development staff to ensure all information systems met end user requirements.
- Automation lead on all iOS and Android automation scripts and metrics for weekly status reports.
- Worked closely wif teh other members of teh Development and Quality Assurance teams to review teh designs of systems, implemented test plans, and tested teh quality of teh mobile products.
- Performed technical writing, research, and editing assignments for a large, health care insurer's Data Center on multiple IT projects, including HP server automation implementation and a VMware vSphere v5 upgrade
- Utilized Microsoft Word, Adobe products, SharePoint, Remedy, Visio, and Confluence to provide various project documents as requested, narratives, task-based job aids, workflow diagrams, abridged and unabridged user guides, test plans, install guides, upgrade guides, and process documents
Confidential
QA Automation Lead
Responsibilities:
- Developed test plan, test cases and converting of existing manual scripts into automated test cases.
- Managed hybrid automation framework and script coverage for test execution
- Developed common function library wif user custom user define functions
- Updated from HP Quality center 10.00 and installed new ALM 11.0 and UFT for test automation
- Associated object repository for existing test scripts
- Used new ALM 11.0 modules for project tracking and management of testing cycles
- Implemented modular re-usable framework for automated testing projects using UFT
- Executed System and Integrated Testing initiatives
- Used SQL scripts to validate all data tested for multiple web applications
- Designed, Developed, implemented automated re-usable frameworks for all automated test cases stored in Quality Center
Confidential
Responsibilities:
- Developed automated scripts from system requirements using descriptive programming
- Developed a common function library, to included self-contained user defined functions
- Developed external environment variables using xml configuration for dynamic objects during run time
- Developed a shared common object repository and implemented a daily merge process for pre-existing scripts
- Developed all test cases through Mercury’s Quality Center
- Developed web services scripts to test web services using SoapUI and QTP
- Facilitated / maintained a delivery schedule and coordinated and administered all hardware / software installation requirements for QTP
- Communicated wif HP conflict and resolution efforts
- Used Microsoft Active directory to help set up network of PC’s and printers
Confidential
Software Tester / Developer
Responsibilities:
- Executed test cases manually and incorporated automation software such as Quick Test Professional for regression and automated testing
- Developed automated data driven test scripts for web testing using Quick Test Professional
- Developed user defined functions written in VBScript
- Discovered, documented, reported, and resolved over 100 issues in 2 versions and 20 builds in a QA environment
- Tested several business applications, such as Bank, Mortgage, and Investments
- Analyzed business requirements and converted them in to test cases, conditions, and measurements to determine if new systems and / or modified systems satisfied those requirements
- Communicated daily wif developers to ensure delivery of a quality product throughout teh Software Development Life Cycle
- Incorporated multiple testing methods on a Unix platform
- Monitored Apache error log for all test environments
- Developed SQL scripts for all data validations
Confidential
Intern (Associate Accountant)
Responsibilities:
- Assisted customers wif title transfers and registration renewals
- Assigned titles to non-titled vehicles and trailers
- Recorded and classified accounting transactions
- Used various software applications, such as spreadsheets and relational databases
- Manipulated and formatted data and on reports
- Assisted in bookkeeping procedures and balancing of a daily registrar
