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Sr Qa Tester / Technical Writer Resume

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SUMMARY

  • Over Ten (10+) years of Experience in IT industry with UiPath, Automation Developer, (8) years in technical writing and documentation. Strong Emphasis in Quality testing, Technical writing and RPA. He is independent profesional well versed with automation scripting and working in Automation Anywhere.
  • An experienced technical writer and analyst with strong documentation and technical skills dat translate into effective documentation for large scaled software projects.
  • Completed complex technical projects using ITIL and best practices and built out test cases using visual workflows requested by end clients .
  • Strong with supporting, developing, documentation and designing manual processes using JIRA test management tool.
  • Capable of independently developing test cases with minimal technical requirements.
  • Successfully worked within the SDLC stages - from eliciting initial project requirements via active stakeholder/user interaction (facilitating JAD/JAR sessions, process mapping, change/risk management, consensus building, and content management) through producing final documentation for multiple enterprise-wide efforts, including: AWS- & Azure-based solutions, Operating Systems (Windows, Linux, UNIX, iOS, and Android)
  • Well-versed in documenting both COTS & proprietary solutions dat leverage multiple IT platforms and systems (e.g., Salesforce SaaS & PaaS, etc.), (e.g., user guide through system admin guide)
  • Experience developing automated scripts using command line Unix/Linux OS for performance and data base testing.
  • Tracking and ensuring seamless coordination for client robotics applications.

TECHNICAL SKILLS

RPA: Ui Path, Automation Anywhere

Testing Tools: HP Quick Test Professional, Mercury Quality Center, Bugzilla, Microsoft Test Manager, UFT 11.0, JIRA, HP ALM (various versions) Load Runner, Confluence Sites, Selenium Webdriver

Defect Tracking Tools: Mercury Quality Center, HP ALM 11.0, 10.0, Microsoft Test Manager

Languages/Scripting: C++, VBScript, TSL (Mercury), VB.Net, Java, Ruby

OS: Windows, Windows Active Directory, Server 2008, Microsoft 2008, Shell Scripting

Database: Oracle 9i, 10g, Toad

PROFESSIONAL EXPERIENCE

Confidential

Sr QA Tester / Technical Writer

Responsibilities:

  • Supported, developed, and designed automated processes using Automation Anywhere.
  • Troubleshoot and debug Robotics automations for bug fixes in an agile environment.
  • Architect, Design and develop code and automation in Robotics.
  • Deploy RPA and RDA code to QA / performance and production.
  • Hands-on requirement analysis, design, development, and code migration experience in Robotics.
  • Use and enforce best practices in robotics development
  • Robotics Platforms, object-oriented analysis, and design
  • Wrote test scripts and test cases in HP Quality Center to meet assigned requirements
  • Participated in performance testing and completed test cases in HP Quality Center
  • Implemented technical content management structure for a Product Development groups
  • Work closely with developers, business stakeholders and act as an integral part of the software development team using iterative development process
  • Work with development teams to create test plans for enhancements and fixes on applications
  • Drafted testing reports, reducing data to key insights dat halped increase team efficiency
  • Lead daily scrum standups when needed.
  • Implemented automated framework with user-defined scripting repository.
  • Created templates, user guides, system administrator guides, and completed various ad hoc documentation requests
  • Reviewed documents for standards adherence of technical writing, and industry best practices
  • Retained to implement best practices documentation methodology for JIRA and Confluence wiki-based halp
  • Utilized JIRA, Confluence, MS Office, Adobe Professional, and various portals/dashboards to complete tasks
  • Develop PDD and SDD documents with project estimation efforts in agile methodology.
  • Engage with business analysts to create project pipeline for RPA sprint planning.
  • Tracked and ensured coordination client robotics applications, testing using data sets and data-driven framework.
  • Assisted in the daily maintenance of automation libraries
  • Supported and assisted management with preparation of metrics/materials to report on program progress

Confidential

SR QA Tester/ RPA Architect /Technical Writer

Responsibilities:

  • Deep and ongoing competitive research and analysis in the area of RPA software, platforms dat compete with UiPath, with focus on delivery of accurate, timely, unbiased, and contextual analysis as SME in a dedicated area.
  • Knowledge of Tier2 software targeted Confidential UiPath such as OliveAi, Kofax, SAP Context or, Ant works and another Monday.
  • Ongoing tracking and analysis of key RPA solution competitors and emerging competitive threats and trends, including cloud solution.
  • Present and maintain regular sales trainings for global and regional field organizations
  • Developing Test Cases, Test Strategies and Test Plans dat will ensure comprehensive test coverage
  • Conducting hands on functional, and system integration testing; report, track and follow up on issues in a timely manner
  • Working closely with technical and non technical peers and senior management to promote successful delivery of products and services
  • Work closely with CI peers and other stakeholders who are SMEs in Competitive Intelligence/Analysis for UiPath solutions relative to offerings from key competitors
  • Work with automation team to develop and execute automated tests
  • Assist with developing test plan time line
  • Provide daily deal support CI engagement to sales teams
  • Performed technical writing duties within a large media Technology department by developing user guides, stylistic guides, features guides, job aids, software/business workflows, policy/procedure manuals, and release notes for diverse user groups across multiple locations
  • Collaborated extensively with users and multiple Technology groups to document software solutions used in Oracle, Java, UNIX, .NET, SharePoint, and Business Objects reporting environments

Confidential

SR. QA Engineer/ Technical Analyst

Responsibilities:

  • Supported, developed, and designed automated processes using Automation Anywhere.
  • Develop PDD and SDD documents with project estimation efforts in agile methodology.
  • Engage with business analysts to create project pipeline for RPA sprint planning.
  • Tracked and ensured coordination client robotics applications
  • Assisted in the daily maintenance of automation libraries
  • Contributed to high-reliability technology releases as a result of thorough testing dat halped maintain system highly secure and confidential
  • Supported and assisted management with preparation of metrics/materials to report on program progress
  • Performed IT Analyst, Quality Assurance, and Business Analyst assignments as directed
  • Maintained IT compliance and testing efforts for Sarbanes-Oxley (SOX) audit requirements by identifying all relevant and in-scope processes, establishing key controls, implementing a testing matrix, and reporting the results for the IT department. me administered the testing process, updated internal & external documentation, conducted risk mitigation reviews, and maintained compliance by process creation

Confidential

QA Engineer -Techincal Writer

Responsibilities:

  • Implemented modular reusable framework to integrate with web applications tested.
  • Developed automated data driven test scripts for web testing using Quick Test Professional.
  • Developed user defined functions written in VBScript.
  • Maintained library of automated test scripts for automated tests.
  • Worked with Business Analyst, Software developers and technical writers to determine system requirements for large, scaled software projects.
  • Incorporated a Disaster Recovery Playbook for Data Center by conducting interviews with SMEs to identify relevant processes and systems, process mapping, and consensus building
  • Documented application-level workflows and disaster recovery protocols to produce a detailed Confidential analysis

Confidential

QA Lead/ Technical Architect

Responsibilities:

  • Developed customized business components for SAP application using HP TAO.
  • Designed / Developed automation test scripts for SD model.
  • Work with offshore development team to develop automated re-usable processes for existing repository.
  • Participated and involved in requirement review gatherings with developers and project leads.
  • Involved in designing enterprise-wide automation framework for test automation team.
  • Executed and reported automated agile regression suite for SAP SD module test releases.
  • Worked with the TAO team to halp deliver testing insights and culture of data-driven automated frame-
  • Work.
  • Created an API template for iOS & Android mobile products and documented the first & second API versions
  • Documented multiple components of a Salesforce-based PaaS for a healthcare data marketing and analytics company using configuration, user, system administrator, and other various task-based guides
  • Reviewed documents for adherence to Section 508, standards of technical writing, and industry best practices
  • Implemented best practices documentation methodology for JIRA and Confluence wiki-based halp

Confidential

QA Engineer

Responsibilities:

  • Developed and maintained test plans, test scenarios and test cases based on business specifications on
  • Unix/Linux platform.
  • Developed automated scripts using command line Unix/Linux OS for performance and data base testing.
  • Parsed data source using Pearl scripts to retrieve data input/output for testing purposes.
  • Reviewed requirements for technically complex software projects on iOS and Android mobile devices.
  • Executed manual and automated tests, identified, communicated, and documented discrepancies encountered during the testing process.
  • Designed, developed, and executed automated test scripts using Calabash test automation tool.
  • Involved in application review planning for business flows to uncover critical vulnerabilities.
  • Developed QA test plans used by QA and development staff to ensure all information systems met end user requirements.
  • Automation lead on all iOS and Android automation scripts and metrics for weekly status reports.
  • Worked closely with the other members of the Development and Quality Assurance teams to review the designs of systems, implemented test plans, and tested the quality of the mobile products.
  • Performed technical writing, research, and editing assignments for a large, health care insurer's Data Center on multiple IT projects, including HP server automation implementation and a VMware vSphere v5 upgrade
  • Utilized Microsoft Word, Adobe products, SharePoint, Remedy, Visio, and Confluence to provide various project documents as requested, narratives, task-based job aids, workflow diagrams, abridged and unabridged user guides, test plans, install guides, upgrade guides, and process documents

Confidential

QA Automation Lead

Responsibilities:

  • Developed test plan, test cases and converting of existing manual scripts into automated test cases.
  • Managed hybrid automation framework and script coverage for test execution
  • Developed common function library with user custom user define functions
  • Updated from HP Quality center 10.00 and installed new ALM 11.0 and UFT for test automation
  • Associated object repository for existing test scripts
  • Used new ALM 11.0 modules for project tracking and management of testing cycles
  • Implemented modular re-usable framework for automated testing projects using UFT
  • Executed System and Integrated Testing initiatives
  • Used SQL scripts to validate all data tested for multiple web applications
  • Designed, Developed, implemented automated re-usable frameworks for all automated test cases stored in Quality Center

Confidential

Responsibilities:

  • Developed automated scripts from system requirements using descriptive programming
  • Developed a common function library, to included self-contained user defined functions
  • Developed external environment variables using xml configuration for dynamic objects during run time
  • Developed a shared common object repository and implemented a daily merge process for pre-existing scripts
  • Developed all test cases through Mercury’s Quality Center
  • Developed web services scripts to test web services using SoapUI and QTP
  • Facilitated / maintained a delivery schedule and coordinated and administered all hardware / software installation requirements for QTP
  • Communicated with HP conflict and resolution efforts
  • Used Microsoft Active directory to halp set up network of PC’s and printers

Confidential

Software Tester / Developer

Responsibilities:

  • Executed test cases manually and incorporated automation software such as Quick Test Professional for regression and automated testing
  • Developed automated data driven test scripts for web testing using Quick Test Professional
  • Developed user defined functions written in VBScript
  • Discovered, documented, reported, and resolved over 100 issues in 2 versions and 20 builds in a QA environment
  • Tested several business applications, such as Bank, Mortgage, and Investments
  • Analyzed business requirements and converted them in to test cases, conditions, and measurements to determine if new systems and / or modified systems satisfied those requirements
  • Communicated daily with developers to ensure delivery of a quality product throughout the Software Development Life Cycle
  • Incorporated multiple testing methods on a Unix platform
  • Monitored Apache error log for all test environments
  • Developed SQL scripts for all data validations

Confidential

Intern (Associate Accountant)

Responsibilities:

  • Assisted customers with title transfers and registration renewals
  • Assigned titles to non-titled vehicles and trailers
  • Recorded and classified accounting transactions
  • Used various software applications, such as spreadsheets and relational databases
  • Manipulated and formatted data and on reports
  • Assisted in bookkeeping procedures and balancing of a daily registrar

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