Quality Analysist / Tech Lead Resume
Richardson, TX
SUMMARY
- Senior developer, Tech lead with 11+ Yearsof experience inMainframe Technologies in Banking, Retail, Mortgage and Health insurance domains
- Experience in every phase of project life cycle that includes Requirements, Design, Construction, Test Plan, System testing, Integration testing, and Implementation and Post - Implementation support.
- Proficient experience in Production Support Activities, Incident resolution and Problem and Service request Management (Servicing tools).
- Good Hands-on experience in the SDLC and Agile Scrum Methodologies.
- Expertise with COBOL, JCL, SQL, CList,REXX, TSO/ISPF, VSAM, DB2, CICS Transaction Server (TSQ), NDM File Transfer.
- Experience in scheduling jobs, JCL abend/Defect root cause analysis during SIT/UAT, and fixing them with in SLA.
- Expertise in SPUFI, File-Aid, Change Man, Info man, Service now, and other IBMutilities as tools for data manipulation and Code Management.
- Proficient in IBM utilities and tools like Abend-Aid, Relational Tool, SYNCSORT, ICETOOL, IDCAMS, IEBGENR, IEFBR14, IEBCOPY, IKJEFET and FTP.
- Played a key role in Costco project which is a huge initiative in Confidential, successfully leaded the team and developed Batch programs using COBOL and DB2 to generate reports and to process Batch Files for a whole module in contact utility.
- Created many inline sort cards to Pull the impacted records and sort the files during the incident Root Cause Analysis.
- Created many Procedures to using the JCL to reuse in the many Jcls.
- Created many alert steps in the Procs to alert the system during the Abnormal behavior.
- Recognized for performance and project contributions. Consistently achieved highest rating in annual evaluations. Experience in interacting with teams from multiple geographies.
- Has knowledge on Unix-Mainframe file transfer.
- Participate in annual Disaster Recovery exercise activities: attending meetings, making resource definition changes, monitoring network swing traffic, etc
TECHNICAL SKILLS
Programming Languages: COBOL, JCL, SQL, Command List (C-List), REXX, UNIX.
Operating Systems: IBM OS/390, Z/OS, MVS, MS-DOS, Microsoft WINDOWS, UNIX.
ACCESS Methods: VSAM (Virtual Storage Access Method).
Schedulers: OPC (Operations Planning and Control), CA7/TWS, CA11.
Version Control Tools: CMAN, RTC, Endevor.
File Management Tool: File-Aid, File Manager.
Debugging Tools: INTERTEST, RTC Debugger.
DB2 Tools: QMF and SPUFI.
IBM Utilities: ISPF/PDF, TSO, DCLGEN, IDCAMS, SORT, DFSORT, RDZ.
Defect/Ticket Tracking: HP Quality/Servie Center, Service Now, Infoman, Qtest and Jira.
PROFESSIONAL EXPERIENCE
Confidential - Richardson, TX
Quality analysist / Tech lead
Environment: Z/OS, MVS, COBOL, DB2, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR/SART, ABENDAID, SQL, DB2, Jira, Qtest and Endevor, CA7.
Responsibilities:
- Code Cobol programs and enhance them to meet requirement changes and do file mis compares.
- Be responsible for the overall quality and timeliness for the deliverable.
- Creating process documents analyzing the components/ modules and process flow.
- Performance tuning on codes and environments.
- Establishing and monitoring the process for issue management, change management and quality management.
- Monitoring during deployment and provide implementation support.
- Create reusable utilities for standard routines to minimize work.
- Analyzing and documenting the process for stabilized cobol modules.
Confidential, Irving, TX
Senior developer / Tech lead
Environment: Z/OS, MVS, COBOL, EasyTrieve, DB2, JCL, VSAM, REXX, TSO, ISPF, File manager, Joblog, SAR/SART, ABENDAID, SQL, DB2, Changeman, OPC, HP Quality Center. CA7, CA11.
Responsibilities:
- Responsible for all the Mainframe batch jobs, scheduling in test regions in OPCT, creating JCL/PROCS specific for test regions and providing batch support with analysis and fixing the abends and long running jobs.
- Code File aid rules to convert the production components to test region naming conventions and execute before batch to build prod sync test region daily.
- Run production parallel to compare the test region outputs with production and get approval from business to install the developer changes.
- Code Cobol programs and enhance them to do file mis compares.
- Be responsible for the overall quality and timeliness for the deliverable.
- Creating process documents analyzing the components/ modules and process flow.
- Performance tuning on codes and environments.
- Establishing and monitoring the process for issue management, change management and quality management.
- Monitoring during deployment and provide implementation support.
- Create reusable utilities for standard routines to minimize work.
- Analyzing and documenting the process for stabilized cobol modules.
Confidential, Irving, TX
Senior developer / Tech lead
Environment: Z/OS, MVS, COBOL, EasyTrieve Plus, CICS, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Expeditor, Changeman, OPC, HP Quality Center.
Responsibilities:
- Discussing on the requirements, to understand them better and provide an optimized approach.
- Provide three level of estimate E0, E1 and E2 - the amount of effort in hours required for the project based on the requirements on different phases.
- Accepting and approving PCR’s for the TPR’s worked upon with additional estimate if required.
- Preparing the design document based on the finalized requirements and presenting to the project team which includes all impacted groups for the approval over the design and approach.
- Developing new modules and modifying the existing modules based on the requirement change.
- Scheduling the new jobs in UAT and in production.
- Reviewing the developed components.
- Deploy the modules into testing region through Version control tool, CMAN and RTM.
- Supporting UAT batches and fixing the job abends if any.
- Tracking the Test Plan/Test Specification vs. Requirements.
- Approving the test plan created by testing team after confirming that all positive and negative scenarios are covered in test plan based on the requirement change.
- Testing the changes in test environment and make sure the deliveries are defect less and are with good standards. Fixing the defects if any.
- Sharing the knowledge with the team members.
- Co-ordinating and getting the modules implemented to production on time.
- Resolve Incidents Service request for the application supported.
- Supporting the application after the changes are installed in production and making sure the changes are working as expected.
- Working on various process improvement areas, where we could achieve performance improvement and dollar savings for the Confidential .
- Documenting the process developed by analyzing functionality of each Cobol module.
Confidential, Irving, TX
Senior Analyst Programmer/Prod support
Environment: Z/OS, MVS, COBOL, EasyTrieve, DB2, JCL, REXX, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Changeman, OPC, HP Quality Center, Service now,RDz (now is IDz), HP Service Manager(HPSM).
Responsibilities:
- Discussing on the requirements, to understand them better and provide an optimized approach.
- Providing three level of estimate E0, E1 and E2 - the amount of effort in hours required for the project based on the requirements on different phases.
- Approving the BR document for base lining after finalizing the requirement.
- Accepting and approving PCR’s for the TPR’s worked upon with additional estimate if required.
- Preparing the design document based on the finalized requirements and presenting to the project team, which includes all impacted groups for the approval over the design and approach.
- Developing new modules and modifying the existing modules to fetch details using Cobol and DB2 based on the requirement.
- Creating process documents analyzing the components/ modules and process flow.
- Participate in Peer code reviews.
- Scheduling the new jobs in UAT and in production.
- Reviewing the developed components.
- Resolve Incidents Service request for the application supported.
- Addressing Adhoc Requests that come through Service now.
- Deploying the modules into testing region through Version control tool, CMAN and RTM.
- Supporting UAT batches and fixing the job abends if any.
- Tracking the Test Plan/Test Specification vs. Requirements.
- Incident/problem ticket and Adhoc request analyzing and fixing using L1-L2-L3 hierarchy.
- Generate metrics ever week and resolve repeated issues any with optimized solutions.
Confidential
Analyst Programmer
Environment: Z/OS, MVS, COBOL, EasyTrieve, DB2, JCL, REXX, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Changeman, OPC, HP Quality Center, Micro focus Rumba, RDz.
Responsibilities:
- Analyzed Application design documents, resolved issues before the start of component design for this entirely new system
- Involved in preparation of Effort estimation for the activity based on the requirement and design document, component design preparation, coding and unit testing
- Involved in integration testing and provided system testing support
- Interacting with onsite coordinators and clients.
- Developing, Code fixing and testing
- Prepared a COBOL code standards document to be followed across the team
- Creating process documents analyzing the components/ modules and process flow.
- Integrating and enhancements to the Test and Production environment infrastructure to support business needs support
- Infrastructure Build and Automation, Automating system configurations
- Analyze and trouble-shoot Mainframe infrastructure issues
- Mentored team members in sorting out problems involved in testing and Sorted out technical issues
Confidential
Developer/ UAT team support Lead
Environment: Z/OS, MVS, COBOL, EasyTrieve, REXX, CICS (TSQ), DB2, JCL, VSAM, TSO, ISPF, File manager, Joblog, SAR, ABENDAID, SQL, DB2, Changeman, OPC, Scheduling, Prod parallel testing, DFSORT, SAS, HP Quality Center, Micro focus Rumba, RDz.
Responsibilities:
- Discussing on the requirements, to understand them better and provide an optimized approach.
- Providing three level of estimate E0, E1 and E2 - the amount of effort in hours required for the project based on the requirements on different phases.
- Approving the BR document for base lining after finalizing the requirement.
- Accepting and approving PCR’s for the TPR’s worked upon with additional estimate if required.
- Preparing the design document based on the finalized requirements and presenting to the project team, which includes all impacted groups for the approval over the design and approach.
- Developing new modules and modifying the existing modules based on the requirement change.
- Scheduling the new jobs in UAT and in production.
- Reviewing the developed components.
- Creating process documents analyzing the components/ modules and process flow.
- Deploying the modules into testing region through Version control tool, CMAN and RTM.
- Responsible for all the MF batch jobs, scheduling in test regions in OPCT, creating JCL/PROCS specific for test regions and providing batch support with analysis and fixing the abends and log running jobs.
- Supporting UAT batches and fixing the job abends if any.
- Tracking the Test Plan/Test Specification vs. Requirements.
- Approving the test plan created by testing team after confirming that all positive and negative scenarios are covered in test plan based on the requirement change.
- Testing the changes in test environment and make sure the deliveries are defect less and are with good standards. Fixing the defects if any.
- Sharing the knowledge with the team members.
- Co-ordinating and getting the modules implemented to production on time. Tracking the steps of implementation and keeping the TCS higher management updated on the implementation status.
- Supporting the application after the changes are installed in production and making sure the changes are working as expected.
- Integrating and enhancements to the Test and Production environment infrastructure to support business needs support
- Sending out the status reports of the projects to TCS management every week.
- Working on various process improvement areas, where we could achieve performance improvement and dollar savings for the Client