SUMMARY

• Over 15 years of industry experience as aSenior Business Analyst/QA Automation / Scrum Master/Senior Quality Analyst lead
• Scrum Master and Product Owner Certifications. Over 10+ years of experience asBA/ QA /Test Lead/ Scrum Master/ Project Management, and Business Analyst managing multiple IT teams delivering projects using Agile methodologies and conventional Project Management in Life Insurance, Healthcare, and Gaming industries
• Experience in developing cloud automation framework
• Expertise in ITQA managementandAgile projectmethodologies and used frameworks like Scrum in projects Educated other team members internally on best practices for agile software development project management. Initiated and contributed to internal process improvement projects.
• Managed project teamsof various sizes and also ability to independently manage multiple activities at different locations (onshore - offshore) and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Manage thesoftware quality assurance test team. Including recruiting, interviewing, hiring, onboarding, training, mentoring and coaching team members, resource planning and enforcing policies and procedures.
• Lead thetest automationefforts,performancetesting, Performance Monitoring and web and desktop testing.
• Work with multiple development teams to help establish, improve, implement and enforce standards, processes and procedures.
• Manage defects and issues for multiple and simultaneous development cycles using test management tools like Quality Center v10.0 and JIRA
• Participate in project planning and estimation exercises.
• 10+ Year of Strong Experience inPerformance Test Architect,Performance Engineeringin Designed, Developed and executed the Performance Test Strategy & Performance Test Plans. Analyzed the raw results and prepared the reports, compared results with BaselineSLAsand suggested the performance improvements.
• Over 8+ Years of Experience inWeb Services testingwith SOAPUI andTest Automation using UFT (11.5 to 12.00 Versions)
• Professional experience with in-depth understanding of all phases of SDLC, STLC, focusing on translating business requirements into viable technical solutions.
• Skilled inBlack Boxtesting,Grey Boxtesting,Integrationtesting,Systemtesting,GUItesting,Functionalitytesting,Backendtesting,Performancetesting,Data driventesting of bothClient serverarchitecture and GUI based applications on Windows, UNIX and Linux platforms.
• Experienced in managing requirements from project inception through release.
• ExperiencedHPTesting ToolQuality Center ALM, Quick Test Professional and UFT, LoadRunner 11.5 12.2 Performance Center 11, 12.
• Experienced in installation and configuration QTP, UFT, Load Runner Silk performer, QA, and QCconfiguration for windowsXP Pro, 7, and 8,VMware, VPN, ODBC andRemote Desktop Connection.
• Expertise in Business Process Modeling, System Development and Validation Methodologies.
• Created documents forValidation and Verificationagainst business unit requirements.
• Facilitated effective communications between business and technical managers in the areas of financial industries to provide productive business solutions.
• Proficient in working with IT/business managers to effectively prioritize activities and achieve defined objectives.
• Domains worked include Financial, Insurance, and Banking, Hospitality and Gaming
• Created SQL queries inSQL Query Analyzerfor analysing data in SQL Server and wrote various complex SQL queries to perform backend testing.
• Expert in identifyinguse cases, writing test plans, creating and executing test cases/test scripts, bug/defect loggingand tracking

TECHNICAL SKILLS

Operating System: Red Hat Linux, HP Unix, Sun Solaris, Windows 95/98/ NT/2000/XP/Vista/7/8 MAC

Cloud Environments: AWS, Azure

Packages: MS office 360, MS Visio, MS Project, SharePoint

SDLC Methodologies: Rational RUP, Waterfall, Agile, Incremental Build model, Prototype model.

Database: MS-SQL Server 2014, Oracle 8.x, MS Access, MySQL

Database Tools: SQL Developer, SQL* Plus, DB-Visualizer. Testing Tools HP Quality Center ALM, site administration 9.5, ALM 11, Mercury Win runner 7.6, 8.0, HP Quick Test Pro 6.0, 8.0, 9.2, 10, 11,11.5, HP Load Runner 9.5, 11,11.5 Performance center, Test Director 7.6,8.0,SeleniumWebdriver2.3, Rational Functional Tester

Testing Techniques: White Box, Black Box, Smoke Testing, System, Functional, Integration, Regression Testing, End-2-End Testing, Performance Testing, Scalability Testing, Load & Stress Testing, UAT, Installation Testing, Product testing, multiple browsers testing, cross browser testing. Web-Technologies HTML, XML, Cold fusion, Java Script, DHTML and CSS

Languages: C++, SQL, PL/SQL, Visual Basic, VB, .Net, Java

Business Knowledge: Life Insurance, Life Science & Health Care, HIPPA, Ecommerce Portals, Educational, Finance/Banking, Hospital Mgmt, Brokerage & Securities, Client/Server, and N-tier & Web based technology.

Admin Agile / Scrum Management Tools: Atlassian Jira + Agile, HP Agile Project Management

PROFESSIONAL EXPERIENCE

Confidential

QA Automation Lead/Scrum Master

Responsibilities:

• Managing the Automation testing practice and QA teams for Life Insurance projects at client site
• Prepared MasterTest PlanandTest Cases for application migrating from on prem to cloud
• Designed and developed new automation frameworks to test the security and performance of the products
• Implemented automated tests that plug-in to the existing automation framework that can perform functional and regression testing of applications on cloud
• Worked with development teams to help engineer scalable, reliable, and resilient software running in the cloud
• Became part of the client’s scrum team and worked on user stories
• FacilitatedSprintplanning, dailyScrummeeting,BacklogGrooming,Sprint retro& Sprint review.
• Prioritized the sprint backlog and came up with techniques/tools to efficiently manage Sprint backlog
• Helped associates and stakeholders understand and enact scrum in their lines of business.
• UsedJira Agilemanagement tools-maintained team metrics and make visible to team (including burn down charts).
• Supervised 5 Testing teams of 9 engineers to implement new and enhance existing website functionality
• PerformCross BrowserCompatibility testing usingFirefoxDriver, ChromeDriver, Internet Explorer Driver etc.
• Used Fire Bug and Fire Path to identify object,Xpath, CSS Selector, ID, Name locators are used to identify objects.
• DevelopedData DrivenFramework for Regression Testing,UATTesting and Smoke testing.
• Worked asDevOpsusingJenkins and Azure
• Regression test cases were written andautomatedusing Selenium WebDriver.
• Product ownership - Created comprehensive functional requirements and prioritized them for all sprint meetings

Confidential

Professional Product Test (Technical)

Responsibilities:

• Led, managed and mentored a team of automation and manual QA engineers
• Led the business function libraries of a new UFT Automation framework including scripting and documentation for IP products
• Expert in Developing Keyword Driven and Data Driven Framework in QTP and UFT with Descriptive programming in VB Script.
• Teamed up with BAs and Developers to get an early view on their part of estimates and schedule to line up QA resources
• Scripted ALM based manual test cases using UFT and keyword driven Test data
• Identified thebottlenecksin the application performance, conduct analysis by monitoring available graphs and provide recommendations to supervision to improve the performance
• UsedJirato open tickets for the Defects.
• User Selenium and EclipseData Driven, Test Scripts for all the projects.

Confidential

Senior QA Engineer (Technical)

Responsibilities:

• Excellent working knowledge of System Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Perform Test Automation Assessment to determine what functionality to automate.
• Experience in determining Level of Effort (LOE) on assigned Automation Testing Tasks to include all required Deliverables.
• Created system functionality with automated test scripts throughSelenium WEB Driver,QTP
• Created defect by usingHP ALM Quality Center 11.
• Excellent communication skills and Strong problem-solving ability.
• Performed SQL injection testing.
• Interacted closely with theQAlead in formulating theALMPlan and planning thetest-schedule
• Involved inRequirement analysis, identification and documentation of required system and functional testing efforts for all test scenarios (Positive and Negative tests).
• Created Test Cases for each specification inRequirement Specification Documentcorresponding to each module.
• Involved in preparing theTest Datato meet the client's requirements
• Scheduled the execution of automation scripts during regression testing after each delivery to check for system breakage, functionality failures, software architecture and GUI guidelines inQuick Test Pro.
• Defects were tracked, analysed, and documented usingQuality Center.
• Executed SQL queries usingTOADto retrieve data from tables and to perform back-end testing.
• Participated inWALK THROUGHmeetings periodically with Developers and Business Analysts.

Confidential

Sr QA Analyst

Responsibilities:

• Developed Automation Framework for the company’s flagship product, CMP (Casino MarketPlace)
• Undertaken testing for multiple gaming products, like Blackjack, Poker, to name a few
• Undertaken testing for proprietary software for Slot machines
• Tested Gaming Terminals & Gaming Terminal Content
• Designed Test Scripts/Test Cases using Web driver in JAVA platform
• Led all release activities for successful release & support post live
• Reviewed defects found after execution of Automated Test Scripts
• Defined the priorities, assignedand logged defects in the tracking tool and followed those defects till the closure

Confidential

Sr Software QA Engineer

Responsibilities:

• Created Test plans, conditions and cases for in-house and clients’ projects
• Executed manual test cases on product to ensure it conforms to design and set standards, log defects in JIRA
• Identified regression tests for upcoming release from existing functionality and in corporate into manual and automation suites wherever appropriate
• Flagged risks to QA schedule, resources and resolved them with discussion with managers and various teams
• Managed risks and took contingency action, where necessary
• Analysed resource capacity vs estimates and plan tentative QA schedule for upcoming quarter for the team
• Involved in upgrading test servers with latest overnight builds for making available latest code to test
• Added value to Process improvement, including:
• Implemented RCA process for Production/UAT issues, wherethe team analysed the causes, why an issue has not been caught during SIT,
• Identified gaps in Regressionand SIT coverage

Confidential

Software Engineer

Responsibilities:

• Prepared test scenarios, wrote Manual test cases for the Supply Chain, Merchandising
• Prepared / updated Test Case Documents for testing of the application from all aspects.
• Involved in preparing Test Data and also participated in deploying the build in the required setup using Install Shield
• Automated Manual test cases
• Involved in Status Calls and reporting weekly status to the Client using Crystal Reports
• Executed the Test Cases and Defect Tracking
• Extensively involved in logging defects using Bugzilla and verifying defects
• Participated actively in weekly status calls with Clients and Business Team