SUMMARY

• Having 12+ years of experience in IT with emphasis on Software Testing/Quality Control and Quality Assurance
• Having more than 5 years of implementation experience in Agile (Scrum/Sprint) development methodology
• Having more than 5 years of experience in Test planning (Sprint wise and Water fall) and Test management
• Good in collection and defining metrics after considering the KPI’s
• Having 5 years of experience in Business Analysis and Quality Assurance
• Having extensive experience in testing Web, Windows and Mobile applications
• Experience in Airlines, Banking, CRM, HRMS and Information System domains
• Experience in Requirements Gathering, Analysis and Defining Requirements
• Experience in Creating Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows
• Experience in API testing using tools Swagger, Postman, Soap UI
• Experience in testing Restful and Soap APIs
• Experience in validating API responses (information, Redirect, Success, Client and Server responses)
• Experience in creating user stories and break down large and complex user stories into simplified versions for easy execution
• Experience in testing the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories
• Experience in sprint planning, daily scrums, testing, retrospectives and sprint reviews
• Expertise in all stages of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) and in all dimensions of Functionality, Usability and Reliability
• Experience in implementing Agile (Scrum/Sprint), Hybrid, V - model and Waterfall methodologies
• Experience in performing End-to-End Testing
• Experience in product testing and defect driving with complete Bug Life cycle
• Expertise in preparation of Test Plan and Test Strategy, Test Scheduling, Risk Mitigation, Root Cause Analysis
• Experience in identifying critical business scenarios and taking special care in deriving extensive test scenarios
• Expertise in Test Design, Review, Development, Execution, Defect Reporting, Tracking, Defect Triage
• Extensive knowledge and Experience on Quality Control and Quality Assurance Processes
• Exposure and Experience in using JIRA and Quality Center throughout Test Life Cycle
• Extensive experience in different types of testing like Smoke/Sanity, GUI, System, Integration, Functional, Regression and Data Testing
• Experience in documenting defects with high level of detail, accuracy, and informative recreation steps.
• Experience in analyzing change requests and new functionality and identify potential areas of impact
• Experience in triage of test execution results and validating against product requirements and with product teams.
• Experience in writing SQL queries to perform back-end validations
• Participation in Quality Assurance audit trail review meetings
• Experience to work independently and as a team by tracking own schedule and deliver on time.

TECHNICAL SKILLS

Business Analysis: Requirement Specifications, Deriving User Stories, Use Cases, Flow Charts, Communication with Stake Holders

Quality Control/Testing: Test Planning, Test Management, Functional, System, System Integration, Regression and User Acceptance Testing

Quality Assurance: CMMI Level 5 Implementation, Defining Process, Process Improvement, Auditing, Reviews

Test Methodologies: Agile (Scrum/Sprint) Methodology, V-Model, Waterfall Model and Hybrid Model

Defect Tracking Tools: TFS, JIRA, HP Quality Center, Bugzilla, Team Tracker, Quality Web, Mantis

Functional Domain: E-Commerce, Investment Banking, Retail Banking, HRMS, CRM

Operating Systems: Windows XP/7/8/10

Languages: C, C++, Visual Basic, D2K, COBOL, Fox pro

Databases: MySQL, SQL Server

Office Tools: Word, Excel, PowerPoint, Outlook

Browsers: Chrome, Internet Explorer, Firefox, Safari

PROFESSIONAL EXPERIENCE

BA/ Tester

Confidential, Frankfort, KY

Responsibilities:

• Read, understand, review functional documents
• Perform UAT (User Acceptance Testing)
• Meeting with business analysts, developers, SMEs to get the clarifications on BDD and to understand better
• Writing test plans/scripts with full coverage of functional document sections and covering all positive and negative scenarios
• Executing the tests and record the tests with proper screen shots and description
• Reporting the defects with proper title, reproducible steps and screen shots.
• Participating in the daily meetings and get query clarifications
• Validating the database besides user facing application
• Keep observing and learn the policy changes time to time and apply them in testing
• Switch between applications WP, SSP, KLOCS based on the need and accomplish the given task
• Stick to the release plan and complete the testing activities as per the plan
• Following the practices informed by supervisor while writing test plan, executing test cases, logging defects

Senior QA

Confidential, Louisville, KY

Responsibilities:

• Perform UAT
• Meetings with the product owners to understand the business priorities.
• Work on the backlog user stories refinement to facilitate upcoming sprints
• Prepare well groomed user stories after analysis with all positive and exceptional scenarios
• Working under the sprint point model.
• Planning and preparing schedules for sprint user stories testing
• Test scenarios and test case design
• API testing using Swagger
• Test bed setup with positive and negative test data requirements
• Defining the different test metrics like defect density, test execution percentage, defect severity and priority
• Defect Reporting with replication steps and screen shots.
• Assisting in entering and updating Issues (Epics, Stories, and Tasks) onto TFS
• Participating in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Prioritizing Production issues and assigning them to the Development team. The effort enhanced the application and decreased time for the business depending on the issue.
• Conducting UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Conducting GAP analysis while successfully re engineering key business processes to increase operational efficiency and alignment of business unit objectives
• Coordinating project initiatives with software developers, stakeholders, project managers and software testers
• Support the product owner in maintaining the product backlog and scheduling next release

Senior QA

Confidential, Minneapolis, MN

Responsibilities:

• Functioning as the bridge between functional business units and IT.
• Defining Sprint wise test plan, test schedules and test strategy
• Perform UAT (User Acceptance Testing)
• Communicate with clients and inform the team about the customer business needs
• Identifying and prioritizing requirements based on the business needs.
• Creating user stories and Guide the development teams to break down large and complex user stories into simplified versions for execution
• API testing using postman tool
• Perform testing of IBM Messaging Queue of legacy application
• Validate Application configuration validate Queue configuration
• Validate Message format
• Validate Message correctness and completeness
• Validate Message transmission
• Validate Message failures, when they occur
• Testing the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories
• Participating in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners.
• Assisting in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application
• Participating in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Prioritizing Production issues and assigning them to the Development team. The effort enhanced the application and decreased time for the business depending on the issue.
• Conducting UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Conducting GAP analysis while successfully re-engineering key business processes to increase operational efficiency and alignment of business unit objectives
• Coordinating project initiatives with software developers, stakeholders, project managers and software testers
• Support the product owner in maintaining the product backlog and scheduling next release

QA Lead

Confidential

Responsibilities:

• Creating Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows
• Creating user stories and Guide the development teams to break down large and complex user stories into simplified versions for execution
• Testing the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories
• Participating in the development and grooming of Project Backlog Stories (Requirements) with business and technology partners.
• Assisting in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application
• Participating in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Prioritizing Production issues and assigning them to the Development team. The effort enhanced the application and decreased time for the business depending on the issue.
• Conducting UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Conducting GAP analysis while successfully re-engineering key business processes to increase operational efficiency and alignment of business unit objectives
• Coordinating project initiatives with software developers, stakeholders, project managers and software testers
• Involved in preparation of test plan based on business scope and functional specifications
• Performing Positive testing and negative testing to break the application
• Validating API services and finding the bugs at earlier stage
• Involved in root cause analysis.
• Reporting defects and coordinate with deveopment team until closed status
• Conducting team building activities and motivate team members to work more proactively
• Involved in preparation of Traceability matrix for every release.
• Worked as Individual contributor in the project and delivered projects on time without fail
• Involved in cross browser testing.
• Participated actively in other working groups in terms of process improvement

Confidential

Responsibilities:

• Creating Requirements Specifications, Use Case Diagrams, High Level and Detailed Process Flows
• Creating user stories and Guide the development teams to break down large and complex user stories into simplified versions for execution
• Testing the user stories for accuracy and compliance to ensure undisputed acceptance and validation of stories
• Assisting in entering and updating Issues (Epics, Stories, and Tasks) onto JIRA Agile application
• Participating in sprint planning, daily scrums, testing, retrospectives and sprint reviews.
• Prioritizing Production issues and assigning them to the Development team. The effort enhanced the application and decreased time for the business depending on the issue.
• Conducting UAT with the cross-functional business teams to ensure the system was aligned with the vision of the business teams.
• Conducting GAP analysis while successfully re-engineering key business processes to increase operational efficiency and alignment of business unit objectives
• Involved in preparation of test plan based on business scope and functional specifications
• Involved in root cause analysis.
• Reporting defects and coordinate with dev team until closed status
• Conducting team building activities and motivate team members to work more proactively
• Involved in preparation of Traceability matrix for every release.
• Worked as Individual contributor in the project and delivered projects on time without fail

Senior Test Engineer

Confidential

Responsibilities:

• Analyzed and reviewed business requirements and functional design specifications with developers, project managers, and QA manager to ensure all requirements are met.
• Developed test plans that detailed testing scope, strategy, high-level test requirements, and required resources.
• Documented timely reports related to release process, working and testing results of software
• Managed the defect analysis system and identified functions in the application to be tested based on importance and prioritized based on deadlines
• Logged defects in detailed, understandable, reproducible way, tracking all assigned defects through to closure and interacting with members of Development Team to resolve discovered defects.
• Tested web methods and web services - wrote queries to test integrity of databases.
• Involved in UAT test suite creation and execution.
• Analyzed application, system, and processing errors. Escalated issues to developers and verified fixes
• Generated weekly defect reports and prioritized list for bug fixes
• Participated in user documentation reviews and analysis
• Created and maintained a regression suite library
• Conducted team status and planning meetings to facilitate open communication
• Identified and developed standard Testing methodologies and techniques to ensure a highly effective test environment.
• Identified, isolated, and documented product issues on a timely manner.
• Coordinated with development teams by tracking, verifying design issues and resolving errors
• Trained and Mentored Junior QA Test Engineers to reduce learning curve.

Senior Test Engineer

Confidential

Responsibilities:

• Requirement Analysis and making the team understand the requirements
• Logged defects in detailed, understandable, reproducible way, tracking all assigned defects through to closure and interacting with members of Development Team to resolve discovered defects.
• Tested web methods and web services - wrote queries to test integrity of databases.
• Involved in UAT test suite creation and execution.
• Analyzed application, system, and processing errors. Escalated issues to developers and verified fixes
• Generated weekly defect reports and prioritized list for bug fixes
• Participated in user documentation reviews and analysis
• Created and maintained a regression suite library
• Conducted team status and planning meetings to facilitate open communication
• Identified and developed standard Testing methodologies and techniques to ensure a highly effective test environment.
• Identified, isolated, and documented product issues on a timely manner.
• Bug Reporting and Tracking

Confidential

Responsibilities:

• Prepared test cases as per functional specifications and business requirements document.
• Involved in test environment setup in test lab. Installation of various software.
• Involved in co-ordination of Smoke, Functionality, System, and Regression testing phases.
• Extensively worked on handling the application response for positive and negative sets of data.
• Verifying money transactions by using third party tool like payment gateway process.
• Involved in base product testing and advised functionality at the user prospective
• Extensively used Team Tracker and Bugzilla for defects reporting and tracking.
• Used Team Tracker for posting bugs found in base product

Confidential

Responsibilities:

• Understanding the requirements and deriving test scenarios and test cases
• Preparing the test data based on boundary value condition, equivalence class partitioning
• Ensure positive and negative test coverage for given requirements with respect to functional specification document
• Analyzing, Identifying and recording transactional level test cases and prioritizing
• Preparing system integration, functional, user interface and UAT test cases
• Executing smoke/sanity, integration, functional, system and UAT test cases
• Identifying, reporting, tracking, reopening and closure of defects.
• Requirements Traceability matrix preparation to ensure that all the functionalities in the requirement specification document have been covered
• Self-review and peer review of the Test suite and incorporating review comments