SUMMARY

• Confidential is an IT professional with 15 years of experience, and exclusively 13 plus years in Quality Assurance Functional Testing of Software Applications on Web Browser, Web Portal, Web Services, API, ETL, Desktop portals and Client - server applications along with automation testing.
• Served various clients and played roles such as QA Test Manager, Senior QA Lead, Test Lead, QA Coordinator with the capacity of 35+ test resources including Onsite and Offshore.
• His Vertical Domain industry expertise ranges from Health Care and Life Sciences, Healthcare Pharmacy, Banking, Energy & Gas.
• Expertise in Onsite and Offshore delivery model projects and good exposure on SDLC and STLC.
• Competent liaison between Management, Client and Test team resources.
• Expertise in Test Management, Defect Management, QA Coordination.
• Expertise on SAFE, Agile SCRUM and Waterfall development methodologies.
• Expertise in QA Life Cycle and Bug Life Cycle.
• Expertise in Requirements gathering, Functional Specifications, Project Estimation, and Resource Planning.
• Expertise in QTEST, JIRA, HP ALM, Rally, RTC defect tracking tools.
• Good Experience in Test Planning, Test Execution and Test Data Management.
• Expertise in Functional, Integration, Regression, System and End-to-End testing
• Manage and Share Test Execution and Defect Status reports to Project Team and Senior Leadership on Daily and Weekly basis.
• Expertise in initiating Defect Triage Calls with a project team of stakeholders on daily basis on outstanding and newly opened critical/High defects.
• Expertise in Coordinating internal resources and third party / vendors for the flawless execution of projects.
• Report and escalate to management as neededand Manage the relationship with the client and all stakeholders
• Ensure that testing projects are delivered on-time, within scope and within budget.
• Ensuring resource availability, allocationand developing a detailed Test plan to monitor and track progress.
• Ensure to Perform proactive risk management to minimize Test project issues.
• Expertise in Test Cases Peer review process and dealing with End Users, Product Owners and Technical architects at various stages within the Sprint Cycle.
• Expertise in initiating Test Case Scenario Walkthrough Meetings on Functional Requirements with Business Team along with project stakeholders.
• Participate in business production checkout activities during release weekends.
• Streamlining QA process for effective project reporting and defect tracking.
• Extremely Reliable, Quick learner, Efficient and work independently as well as Team player.
• Have excellent Interpersonal, Customer Relationship, Proven Communication, Presentation skills and Leadership qualities.

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Test Manager

Responsibilities:

• Managed and led the team of 35+ test resources including Onsite and Offshore.
• Attend Agile PI Planning intake meeting with Agile Release Train Teams and gather requirements.
• Attend and involve Sprint kick off planning with Product Owner and Scrum Teams.
• Resource Planning and allocation of the User Stories on Epic level.
• Delegate project tasks to Offshore test resources.
• Attend requirements review meetings with business stakeholders.
• Attend Daily Scrum status calls with Project Team.
• Attend and Monitor Daily Test Progress meetings with Test teams.
• Coordinate with Offshore Test resources for Daily Test progress and issues.
• Manage, Review, and approve LOEs (Level of Estimates) from Test teams per each release cycle.
• Work closely with the Dev team to ensure that the defects are triaged, fixed on time and quality of deliverable is ensured.
• Initiate and Coordinate Test Case Scenario walkthrough meetings with Business and project stakeholders along with Test Teams.
• Peer review of Test Cases and provide review comments and get approval from Business.
• Share Daily and Weekly Test status reports and communicate Project Risks to leadership team.
• Collaborate with other Cross Functional teams for data dependency or any support.
• Raise and Track Test Data requests with TDM Team.
• Manage and Coordinate with Automation team Setting up and developing automation scripts using selenium web driver for portal testing.
• Streamlining QA process for effective project reporting and defect tracking.
• Manage and Track all the Test Artifacts in SharePoint and Implement and new processes.
• Initiate and Attend Test Review meetings with Business approvals and Testing Signoff reports.
• Share final testing sign off TESD (Test Execution Status Document) reports with PMO.

Environment: QTEST, JIRA, Mainframe, DB2, HP ALM

Confidential - Lake Mary FL

Test Program Manager

Responsibilities:

• Manage Testing resources and project delivery.
• Coordinate with Onsite and Offshore resources.
• Coordinate and gather test data requests from stakeholders.
• Consolidate Test Data needs including scenarios for each release in SP.
• Weekly status reporting and communicating risks to management and leadership.
• Test Data Coordination across all the platforms and Raise TDR and track requests.
• Coordinated on Test Membership data for retouching with E&B and TDM teams and send request and track for feed files with IT teams.
• Introduced and Captured Test Data into one consolidated Centralized Test Grid and store in SharePoint for tracking purpose.
• Manage Test Data in SharePoint for every release and provide Test Data to Downstream systems for testing based on the Request.
• Coordinate with all TPMs on Test Data requests along with SIT and UAT leads.

Environment: JIRA, RTC, RQM, SQL, HP ALM, MS-Project

Confidential

Project Lead- Testing

Responsibilities:

• Managed Desktop Portals testing for all the LOBs such as Medicaid, Marketplace, and Duals implementations. Coordinated Claims (Institutional and Professional) End-to-End process testing.
• Managed testing of PMO initiated Projects, Enhancements and Change Requests. Attend BRD and FRD kickoff walkthrough meetings with PMO along with DEV, UAT, along with Customer Experience team
• Provide Estimates on BRD and FRD after finalizing the requirements from CE team. Reviewed Test Plan document and Test Deliverables for all the projects (Core projects, Enhancements, CRs) part of Portals (Member, Provider, Admin, Provider Online Directory).
• Created and Managed Resource Planner document for all the Test Resources for projected projects. Managed the Test delivery and testing process implemented by the client.
• Conducted QA Defect Triage call with DEV, Business and PMO team on open defects. Manage and coordinated with Onsite and Offshore test engineers on test assignment and delivery.
• Managed Daily, Weekly testing status reports to PMO on test metrics

Environment: HP ALM, MS SQL Server, MS-Project, QNXT, Autosys

Confidential

Senior QA Lead

Responsibilities:

• Managed team of 12 to 18 test resources at onsite and offshore.
• Attend Agile SRUM Sprint planning meeting with Scrum Master, Product Owner, BAU, Development & Testing team and allocate User Story points based on hybrid model by pulling from Backlog for every sprint in each Release cycle.
• Manage Test Plan, Test Design and Test Execution for every Sprint cycle and review with BAU team for approval.
• Attend Business and QM Review meetings on requirements, and project change requests.
• Provide Estimates to PMO and Manage Resource Planner for resource allocation for each Release for project projection.
• Manage Test delivery and coordinate on the test progress.
• Manage DSR and WSR to PMO team on daily and weekly basis for Test progress.
• Coordinate on Test Progress and update to the SCRUM master in daily standup meetings.
• Attend and demonstrate User Stories to Product Owner along with Project team.
• Attend Retrospective meeting with Scrum Master and address on process improvements in terms of Start, Stop and Continue for better improvements in team.
• Manage defects and test cases in QC, HP ALM.
• Arrange and coordinate KT sessions on the application to the newcomer in the team.

Environment: Oracle, JAVA, HP ALM, JIRA and Autosys