SUMMARY

• 8 years of experience in Software Testing Quality Assurance
• Have work experience on Functional Testing, User Acceptance Testing, Integration Testing, System Testing, Regression Testing, Compatibility and Cross Browser Testing, Web application testing and Mobile Application testing assignments.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Management, Strong experience in agile environment and strong awareness of agile based principles e.g. sprints.
• Work experience in CRM Testing (Salesforce, JARVIS AMDOCS), Telecom Services and Mobile Application testing, Insurance Products testing, Wealth Management, Investment Banking, Core Banking, Mortgages and Loans, Federal Court Government (Oracle Apps), SharePoint testing, educational domain testing.
• Strong hands - on experience in database tools like Oracle SQL, ETL, Data Migration and defect management tools - VSTS (Azure DevOpps), Quality Center (ALM), JIRA & Confluence, Evolve Call Center, Verint, Splunk, Selenium Automation.
• Experience in Functional, Infrastructure and Non-Functional testing (Performance, Usability, Reliability, Security and Compatibility)
• Experience in design and execution of Test Plan, Test Strategy and Test Cases based on Business requirements and Functional Specifications.
• Experience in Web Services Testing using SOAP UI Pro (API Testing - Ready API), Postman and involved in Mobile Application testing of iOS and Android platforms on mobile and tablet devices.
• Have experience in BDD Test Automation Framework using Specflow
• Experience in transaction log analysis, monitored various logs in different systems using Telnet Client Putty.
• Liaised with business stake holders for better result-oriented deliverables.
• Experience in doing test estimation and preparing the final test end reports which includes defect coverage.
• Have effectively managed peer reviews for Test Deliverable and Defect Reporting.
• Proficient in close monitoring of test timescales and adherence to testing gateways. i.e. Entry/Exit Criteria
• Effectively communicated with clients and provided them with necessary training and support.
• Good Communication, Self- confidence, Team player and Self-starter with analytic and problem-solving skills.
• A good team member, quick learner, self-motivated, enthusiastic and innovative.

TECHNICAL SKILLS

Testing Tools: Selenium Automation, API Testing, Azure Dev Ops, HP ALM/Quality Center, JIRA, Open Text, Document Management

Domains: Mobile & Telecom Services, Salesforce Applications (Sales Cloud and Service Cloud), Insurance (General with Hollard, Pet with Petsure, Life), Banking & Financial services, Core Banking, Mortgages, Wealth Management, Trading & Capital Markets, Loans and Payments, Federal Court Government (Oracle Apps), SAP SuccessFactors.

Other Tools/Systems: Data Ware Testing (ETL Testing), Web services testing using Ready API & Postman, Database testing, Toad, SQL Developer, XML, Putty, WinSCP, UNIX, Agile Methodology, Salesforce CRM, AMDOCS CRM, HTTP Methods, CSS, Java Script, Continuous Integration, Arbor Billing, AWS, Telcordia Number Management System (CNUM)Project Experience

PROFESSIONAL EXPERIENCE

Confidential, Memphis, TN

Testing Analyst

Responsibilities:

• Actively participate in all scrum ceremonies including standups, grooming, Sprint planning, and Sprint Demos.
• Understand the Business Requirements for POC and identify the GAPs.
• Using Azure DevOps to create Test cases, Defects, and its traceability.
• Provide inputs for Test Plan, Test Strategy and Test Summary Reports.
• Performing Backend testing for all the scenarios by writing SQL queries.
• Analyzing and performing testing on complex integrated systems.
• Performing API functional testing using Swagger and Postman in SIT and UAT phases.
• Perform Report validation against the Source data by using automated dataflow in Power BI.
• Preparation of understanding document, Preparation of requirements-based scenarios.
• Preparation of scenarios-based test cases, uploading test cases into Quality Center.
• Preparation of test data requirement based on the test cases for execution, Logging defect in Quality Center and following up until it gets resolved.
• Task allocation within team members and review of deliverables. Analysis of the specifications provided by the clients. Understanding the functionality and disseminating the same to the team.
• Writing and analyzing complex SQL queries
• Performing data validation techniques for the data migration

Confidential, NY

Testing Lead

Responsibilities:

• Estimation of the project and developing the system Integration test plan.
• Analysis of systems and Business Processes involved based on the Business inputs.
• Preparing Test Objective Matrix (TOM) and setting up TOM- walkthrough meeting with E2E Solution designer and Business team and version control.
• Preparing automation scripts for selenium IDE and executing the automation scripts
• End to End testing from Order capture till activation of order in network systems involved.
• Leading the team and guiding towards execution and Defect reporting.
• Conducting daily defect meetings to plan the ETAs for each defect and discuss the dependencies/impact with business.
• Creating Daily Status Reports (DSR) and sending across the whole team including development team and Business team.
• Issuing the Test Summery Report (TSR) to Business Team once testing is completed.
• Resolve defects with the global assignee and concurrent employment process to meet the EC structure functionality.

Confidential, Toeldo, OH

Sr. Testing Analyst

Responsibilities:

• Actively participate in all scrum ceremonies including standups, grooming, Sprint planning, and Sprint Demos.
• Understand the Business Requirements for POC and identify the GAPs.
• Using Azure DevOps to create Test cases, Defects, and its traceability.
• Provide inputs for Test Plan, Test Strategy and Test Summary Reports.
• Performing Backend testing for all the scenarios by writing SQL queries.
• Analyzing and performing testing on complex integrated systems.
• Performing API functional testing using Swagger and Postman in SIT and UAT phases.
• Perform Report validation against the Source data by using automated dataflow in Power BI.
• Assist in building training materials for the users, trained users on how to design a page

Confidential, Houston, WI

QA Analyst

Responsibilities:

• Bug Regression for all modules of all Releases
• End to End testing for Funds and Corporate Actions modules of all Releases in integration testing
• Logging Defects in Quality Center by Ad-hoc testing the application using the reference documents.
• Finding the discrepancy between reference documents and the application and reporting
• Executing the test cases in Quality Center for Lookup module, Executing the End-to-End test cases in Quality Center and updating the status Responding to the client mails and executing those test cases in Quality Center on time
• Understanding the requirements by reading URD, DHS also through meeting with BA.
• Raising queries, issues and get it resolved from BA.
• SWIFT messages validation on business flows along with SWIFT specialists and SME.
• Understanding the process flow for the modules, Explaining the requirements to the peers
• Designing test cases based on URD, DHS as well as Process flow and Upgrading the test cases as per requirement changes.

Confidential, West Palm Beach, FL

Testing Lead

Responsibilities:

• Actively participate in all scrum ceremonies including standups, Sprint planning, Release planning, and Sprint Demos.
• Work with the PO and other stakeholders in setting up the priorities on the business goals and help them transform into Features and stories spanning across Releases and Sprints.
• Collaborate with the Product Owners/Business Analysts in the prioritization of the team’s Product and Sprint backlogs and constantly monitor the progress of the backlog.
• Complete ownership on all accounts, including time-boxed quality deliverables, scrum ceremonies, communication and collaboration, monitoring, and tracking.
• Create Test Plan, Test Reports including DSR and WSR and provide test estimates for System Testing, System Integration Testing and UAT.
• Test Cases, Defect Reporting, Test Execution using JIRA.
• Validating the load process of ETL to make sure the target tables are populated according to the data mapping provided that satisfies the transformation rules.
• Perform ETL testing based on ETL mapping document per data movement from source to target.
• Execute SQL queries to compare the data from the source to data mart.
• Working on Policy Administration, Claims and Payments, Billing, Pricing and Banking process of Insurance Products.
• Worked on Woolworths Digital which is Life Insurance portal for online insurance sale for end user.
• Extensively used SQL queries for data validation and back-end testing.
• Coaching the teams in moving towards self-organization and gain accountability.
• Using existing Selenium Automation Scripts for Reusability, Test Data Creation, Sanity and Regression, also enhancing, or creating new scripts in an existing automation framework.
• Participating in writing Selenium Automation test scripts using BDD Test Automation Framework using Specflow.
• Using Evolve contact center application, Genesis Telephony, WDE and Verint Call Recording systems and its backend.
• Worked on Ready API tool for Webservices testing of REST services, creating assertions, and using Data driven for end-to-end testing.
• Using Splunk and New Relic for error logs verification of complex integrated systems and performance monitoring respectively to reduce turnaround time for defect fixing.

Confidential, Greensboro, NC

Testing Analyst

Responsibilities:

• Configured Data Models - Three requisition templates, one multistage application, Candidate Profile, integration with RMK, Three offer templates, 20 offer letters.
• Worked on upgrade and changes to the goals template.
• Participate in requirements gathering sessions and provide input on SAP SuccessFactors best practice as it relates to Recruitment Management.
• Configuration of Recruitment Management, Recruitment Marketing & Onboarding as per the requirements.
• Configured Data Models - Three requisition templates, one multistage application, Candidate Profile, integration with RMK, Three offer templates, 20 offer letters.
• Worked on troubleshooting SFAPI and Odata.
• Unit testing of configuration and enhancements.
• Provide support for integration, regression testing of recruitment go-live for 2016.
• Participate in test scripts creation and workshops.
• Participate in system ‘Go Live and cutover activities.
• Provide information to communication team as required and work directly with other consultants and HRSD team.
• Worked on Security role settings and synchronization of roles between recruitment and onboarding.
• Configured custom panels and company specific agreement documents

Confidential, Chicago, IL

Testing Analyst

Responsibilities:

• Actively participate in all scrum ceremonies including standups, Sprint planning, Release planning, and Sprint Demos.
• Lead Functional Testing to perform Regression Testing of all the impacted Business Units.
• Create appropriate event base scenario for data reconciliation.
• Working with Business owners to identify Functional Regression scenarios, creating and executing regression suits.
• Test Case creation, performing failover and Reconciliation testing.
• Perform ETL and Data Migration testing.
• Create Test Cases, Defect Reporting, Test Execution using JIRA.
• Providing inputs for Test Plan and Test Strategy.
• Responsible for supporting the integration testing and audit the current process the client has implemented with PeopleSoft as system of record and Recruitment as their ATS system.

Confidential, Atlanta, GA

Testing Lead

Responsibilities:

• Actively participate in all scrum ceremonies including standups, Sprint planning, Release planning, and Sprint Demos.
• Work with the PO and other stakeholders in setting up the priorities on the business goals and help them transform into Features and stories spanning across Releases and Sprints.
• Collaborate with the Product Owners/Business Analysts in the prioritization of the team’s Product and Sprint backlogs and constantly monitor the progress of the backlog.
• Complete ownership on all accounts, including time-boxed quality deliverables, scrum ceremonies, communication and collaboration, monitoring, and tracking.
• Create Test Plan, Test Reports including DSR and WSR and provide test estimates for System Testing, System Integration Testing and UAT.
• Test Cases, Defect Reporting, Test Execution using JIRA.
• Validating the load process of ETL to make sure the target tables are populated according to the data mapping provided that satisfies the transformation rules.
• Perform ETL testing based on ETL mapping document per data movement from source to target.
• Execute SQL queries to compare the data from the source to data mart.
• Working on Policy Administration, Claims and Payments, Billing, Pricing and Banking process of Insurance Products.
• Worked on Woolworths Digital which is Life Insurance portal for online insurance sale for end user.
• Extensively used SQL queries for data validation and back-end testing.
• Coaching the teams in moving towards self-organization and gain accountability.
• Using existing Selenium Automation Scripts for Reusability, Test Data Creation, Sanity and Regression, also enhancing, or creating new scripts in an existing automation framework.
• Participating in writing Selenium Automation test scripts using BDD Test Automation Framework using Specflow.
• Using Evolve contact center application, Genesis Telephony, WDE and Verint Call Recording systems and its backend.
• Worked on Ready API tool for Webservices testing of REST services, creating assertions, and using Data driven for end-to-end testing.
• Using Splunk and New Relic for error logs verification of complex integrated systems and performance monitoring respectively to reduce turnaround time for defect fixing.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Actively participate in all scrum ceremonies including standups, grooming, Sprint planning, Release planning, and Sprint Demos in BDD (Behavioral Driven Development) environment.
• Track all the action items uncovered from the various sources including Demos, Retrospectives, feedback channels (meetings/emails etc.) and have an actionable plan.
• Work with the PO and other stakeholders in setting up the priorities on the business goals and help them transform into Features and stories spanning across Releases and Sprints.
• Collaborate with the Product Owners/Business Analysts in the prioritization of the team’s Product and Sprint backlogs and constantly monitor the progress of the backlog.
• Complete ownership on all accounts, including time-boxed quality deliverables, scrum ceremonies, communication and collaboration, monitoring and tracking.
• Navigating and negotiating through the roadblocks hampering the team's progress and shield them from external pressures and empower them and simultaneously making them accountable for taking collective ownership thereby enabling them towards self-organizing and matured.
• Preparing test estimates, writing test cases, Executing test cases in System Testing, System Integration Testing and UAT.
• Extensively used SQL queries for data validation and back-end testing, SharePoint testing, Content Management System OpenText application testing and its integrations.
• Coaching the teams in moving towards self-organization and gain accountability.
• Adhering to Scrum principles and Engineering practices.
• Understanding the Business goals and priorities and prioritize them in the Release and Sprint backlogs.
• Monitoring various Agile metrics and share them with the leadership teams for further insights.
• Across multiple releases, have been instrumental in delivering the sprint demos concisely and precisely and seeking active feedback and implementation of the review comments by the business.

Confidential, Charlotte, NC

Testing Lead Consultant

Responsibilities:

• Analysis of the specifications and requirements provided by the clients.
• Preparation of Test Objective Matrix and Preparation of test data
• Estimation of the project and developing the test plan.
• Analysis of systems and Business Processes involved based on the Business inputs.
• Preparing Test Objective Matrix (TOM) and setting up TOM- walkthrough meeting with E2E Solution designer and Business team and version control.
• Collaboration with other vendors for review and uploading them into QC/ALM.
• Connecting remotely to UNIX using Putty across different environments using command prompt and running jobs, executing shell scripting and commands for different operations
• Extensively used SQL queries for data validation and back-end testing.
• Raise issues as soon as identified (using HP ALM or JIRA)
• Preparing automation scripts and executing the scripts
• End to End testing from Order capture till activation of order in network systems involved.
• Leading the team and guiding towards execution and Defect reporting.
• Conducting daily defect meetings to plan the ETAs for each defect and discuss the dependencies/impact with business.
• Creating Daily Status Reports (DSR) and sending across the whole team including development team and Business team.
• Issuing the Test Summery Report (TSR) to Business Team once testing is completed.
• Informing customer about progress and potential risk
• Analyze the existing performance management system and identified any deficiencies against industry best practices. Did recommendations for both short and long term changes and opportunities for improvement.
• Document current business processes and perform a fit-gap analysis in order to develop the to-be state in order to bring about a higher level of efficiency.
• Created business scenarios and scripts and created scenarios to test End to End processes
• Participated in SF sponsored Trainings
• Validated data with Legacy system and tested interfaces (built in Dell Boomi)

Confidential, Oklahoma City, OK

Sr. SAP/SFSF Consultant

Responsibilities:

• Participate in stand ups, planning meetings, retrospectives and showcases.
• Testing ETL Informatica mappings and other ETL process by performing data quality and data integrity checks.
• Performed database validation using SQL according to the business rules and specifications at the data mart.
• Testing the complex business scenarios by analyzing data across different databases using SQL queries, stored procedures, and user defined functions.
• Working on writing test scripts and test scenarios for validating end to end data and source to target ETL flow design.
• Prepared Test Plans, Test Strategy documents.
• Performed data analysis, identified data dependencies within the source system to create test data sets.
• Using Excel and SSMS to extract and analyze information.
• Raise issues as soon as identified (using HP ALM or JIRA).
• Running SQL queries to test the reconciliation of data from prod server to DR server and validate referential integrity rules as per design specifications.
• Performing data validation on dimensional, Fact and Lookup tables and ensure Type1 and Type2 slowly changing dimensions are handled correctly in OLTP system.
• Informing customer about progress and potential risk.

Confidential, New York City, NY

Sr. SAP/SFSF Consultant

Responsibilities:

• Participate concept/initiate workshops.
• Contribute to the identification of risks, assumptions, issues, dependencies, and constraints.
• Story elaboration
• Participate in stand ups, planning meetings, retrospectives and showcases.
• Creation of Test Cases for all the stories in the iteration and loading them into Quality Centre and test data preparation.
• Loading .IPA and .APK files to install the Mobile app in iOS and Android devices.
• Installing SDK tools and exporting logs from the devices and sending to developers for debug.
• Working with Monitor.BAT and Configuration Utility to help developers in debug process.
• Playing all the stories on different versions of iOS and Android devices and touch ability assessment.
• Interacting with cross functional team throughout the progression release cycle
• Managing the Offshore team for test data, test execution and guiding the team towards the tasks to be prioritized.
• Agree and finalize story acceptance criteria.
• Raise issues as soon as identified.
• Finalize back out strategy.
• Make sure iteration’s commitment will be fulfilled.
• Informing customer about progress and potential risk