COMPUTER SYSTEMS ANALYST/ONSITE WARRANTY LEAD Resume

SUMMARY:

6.5+ years of overall experience with strong emphasis on Design, Development, Testing and Implementation of software applications in Mainframes with 3+ years of experience at Onsite as Warranty lead and 3 and half years experience at offshore as Developer.

TECHNICAL SKILLS:

Hardware: IBM Mainframes

Operating Systems: MVS, z/OS, Windows

Languages: COBOL, CICS, JCL, SQL, Natural, FOCUS, SAS

Databases: DB2, IMS DB, VSAM, ADABAS, FOCUS, SAS

Case Tools: PANVALET, ENDEVOR, ISPW, TSO/ISPF, SAR, CA7, FILEAID, SPUFI, MQ, XPEDITOR, SMARTEST, VIEWDIR, IBM UTILITIES, CLEO FTP, BMC REMEDY, JIRA, SERVICE NOW, CLARITY PPM

PROFESSIONAL EXPERIENCE:

Confidential

COMPUTER SYSTEMS ANALYST/ONSITE WARRANTY LEAD

Responsibilities:

Provide Estimates
Coding and Testing - unit testing & integration testing
Database management
Responsible for overseeing the Quality procedures related to the project.
Timely resolution of incidents and service requests.
Monitoring and fixing daily Batch and abends.
Adhere to SLAs and JSOX audit procedures.
Communicating with Clients and getting the requirements for any new Projects
Subject Matter Expert for Warranty application at Onsite.
Managing both Offshore and Onsite for any Warranty related RTB work or Project work.

Confidential

MAINFRAME DEVELOPER

Responsibilities:

Analyze the current warranty system on mainframe and come up with design to integrate it to Global System.
Analyze the requirements from Business Users and prepare Data flow diagrams, design documents.
Meeting the Global users from different countries to identify the common warranty processing rules and document them.
Manages all aspects of joint development and assists with interface design.
Work with Data architects to create a data lake, create reporting application on top of it.

Confidential

MAINFRAME DEVELOPER

Responsibilities:

Ensure development is performed to the specifications
Develop test plans, perform unit and integration testing.
Work closely with development teams to ensure project timelines are met.
Hands on technical development of mainframe application components.
Drive back-to-front development of application components.
Develop thorough test cases (normal and exception) and fully test programs using standard accepted practices for unit testing and system testing.
Ensure development is performed to the specifications
Develop test plans, perform unit and integration testing.
Work closely with development teams to ensure project timelines are met.
Hands on technical development of MQ components.
Drive back-to-front sunset of application components.

Confidential

MAINFRAME DEVELOPER

Responsibilities:

Provide Estimates
Coding and Testing - unit testing & integration testing
Database management
Responsible for overseeing the Quality procedures related to the project.
Timely resolution of incidents and service requests.
Monitoring and fixing daily Batch and abends.
Adhere to SLAs and JSOX audit procedures.

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