SUMMARY:

• A result - oriented IT professional with more than ten years of experience as a consultant, with a focus on cloud solution design and service delivery. Experienced with DevOps, including continuous delivery, cross-functional team set-ups, development of cross-skilled team members, and building and supporting IT infrastructure. Experienced in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management. Proficiency in maintenance, IT infrastructure migration, and technical support.

TECHNICAL SKILLS:

Operating Systems: Windows & Linux, Windows Server, Windows 10

Scripting: WiseScript, AutoIt, Batch, PowerShell

System Management & Monitoring: SMS 1.x - SCCM Current Branch to MEM - Confidential Endpoint Manager, SCOM 2007 - SCOM 2019 Building and managing server infrastructure.

Cloud Technology: Intune, Azure, GCP, AWS, Office 365, Waas - Windows as a Service

Database and Virtualization: IIS, Apache, SQL, MySQL, Hyper-V, SCVMM, ESX, Parallels

ITIL: Service Now, HP Open View, BMC Remedy, RACI

Emerging Skills: Docker, Kubernetes, Python, Terraform

PROFESSIONAL EXPERIENCE:

Confidential

Solutions Architect

Responsibilities:

• SCCM Architect for an Indian based firm for a healthcare client, in additional to infrastructure escalation, also handled Root Cause Analysis for presentation and review by management.
• Project rescue and remediation for accelerating Win 10 deployment for a major retailer. Windows 10 and AutoPilot implementation.
• Architect/Implement/Configure Mobile Device Management (MDM), Intune and Azure Security components as required.
• Security, compliance and support for Android, iOS and Windows Mobile devices via Confidential Intune.
• Endpoint Protection: Confidential Defender ATP and Endpoint DLP.
• Escalation and support triage for a remote team supporting a global SCCM infrastructure with co-managed devices. Troubleshoot BranchCache and Peer Caching for SCCM integration with 2Pint.
• Implemented SCCM and SCOM in Azure to migrate from on-prem environment.
• Project management and oversight for project delivery success for integrating a global financial firm application into SCCM.
• Used the Symantec and McAfee management console to create jobs and tasks, filters and targets and Organizational views and groups.

Confidential

Group Manager/System Center & Private Cloud Architect

Responsibilities:

• Performed technical assessment and validation for Private Cloud implementation
• Performed vendor evaluation
• Technical oversight for a Merger and Acquisition effort and endpoints integration into SCCM and Intune.
• Mentoring a team of 7 direct reports
• Performance testing OpenStack compute nodes vs. Hyper-V virtual machines
• Provided leadership and management of the project including managing the project plan, development, and validation of the test approach and test scenarios, execution of performance testing, and PowerShell scripts

Confidential

System Center Architect

Responsibilities:

• Technical advisor for Hewlett-Packard development of an extension for Opsmgr/scom management pack offerings.
• Developed HP OpenView capabilities matrix to integrate System Center Operations Manager
• Operational support for JP Morgan SCCM Infrastructure comprising of 200K clients
• Engineering Support for App-V
• Researched and prototyped SCOM SDK Integration for alerts tuning.

Confidential

Senior Consultant

Responsibilities:

• Served as key-driver and SME on numerous client projects in the virtualization, private cloud computing and migration.
• Showcased System center Suite vs VMware/VDI environment solution from scratch
• Analyzed, Designed and implemented system management solution for a European client.
• Delivered various readiness assessments /Design based on project scope and technical requirements.
• Provided an in-depth Architecture review and custom to Bloomberg IT for the rapid deployment of SCCM.
• Deep dive (under-the-hood) whiteboard discussion about roles and product features.

Confidential

Sr. Windows Engineer/Project Manager

Responsibilities:

• Served as key-driver and SME on numerous client projects in the virtualization, private cloud computing
• MOM 2005 rules conversation
• Opsmgr Architecture board review for sign-off and adoption
• Implemented Datawarehouse and Security/Audit collection services

Confidential

Platform Engineer

Responsibilities:

• Managed, maintained and serve as a SME for ConfigMgr
• Created Software Installation Packages with AdminStudio, Wise Package Studio and scripting for application deployment.
• Created custom SSRS reports using Report Builder and Visual Studio as needed for JetBlue leadership.
• Managed Security Patch Compliance in order to maintain PCI compliance across all JetBlue Workstations.

Confidential

Lead Systems Engineer

Responsibilities:

• Designed and implemented SMS Web Reporting (SMS, IIS, and SQL 2000) and restricted access to SMS Admin Console.
• Researched and architected the new image framework for a migration to Windows XP (20K desktops nationwide).
• Packaged numerous internal and external applications using MSI scripting, AutoIt, visual source safe & VB Script/WMI. Converted InstallShield, WinInstall legacy package into MSI.
• Drafted the stakeholder XP project plan for the image migration. Organized and presented numerous sessions to senior management in other business units.

Confidential

Responsibilities:

• Integrated Paribas Canadian Branch into BNP (French largest bank) SMS infrastructure resulting into 600 applications automated for deployment.
• Trained and oversea a team in Montreal. Worked closely with French developers to support application migration.
• Worked for 6 months in a co-location, cloud native hosted Network Operation Center for Globix with responsibility for DNS zone update, RedHat and Unix operations support, night shift operation support for windows platforms
• Trained a team of 5 application packager in MSI