QA Tester II Resume

SUMMARY:

Following 19 years as an IT Professional for CO Dept of Health, switched to development group for last 6 years. Earned ASTQB as a QA Tester while gaining work experience with various issue tracking, workflow and project management tools such as Jira, Jenkins, Telerik and HP ALM. Excelled at writing Test Plans and creating Test Cases from BRDs. Demonstrated proficiency working in both Waterfall and Agile environments as well as weekly or bi - weekly Scrum schedules. Enjoyed working closely with Dev group to ensure products were delivered that met customers needs and expectations.
Configured automated test suites for Regression testing on several projects using Selenium and then Katalon. Became responsible for of new QA employees in setting up automation including how to leverage SQL, XLM, Java and C++ to enable data collection and manipulation in order to populate and run scripts more efficiently.

WORK EXPERIENCE:

QA Tester II

Confidential

Responsibilities:

Initially hired by the Health Facilities Division at CDPHE to provide PC and Systems support which included LAN Administration, Network and Server maintenance plus hardware and software support of all desktops and laptops. After 19 years of providing complete support to a single division of about 200 employees, all State IT personnel were consolidated into the new Governor's Office of Information Technology organization to allow all IT employees to focus their attention on a specific discipline. This is when I began working as a QA Tester within the Enterprise Applications Development group which produced custom quality software solutions for agencies all across Colorado.
My previous affinity for documenting everything as well as superior oral and written communication skills blended especially well into my new role as a software tester. While I had to learn to write Test Plans and Test Cases from scratch, once I learned to develop suites of Test Scripts to thoroughly test a given set of requirements, it was not long before using automation to facilitate regression testing would follow.
Studying for the ASTQB taught me the difference between Acceptance testing (UAT) and Assurance testing (QA), Functional vs Performance testing, Unit vs Integration, etc. It is of course important to understand the types of testing and importance of each in order to optimize efforts and provide customers with the best product possible within the constraints that time and resources allow.

PC Technician

Confidential

Responsibilities:

Setup and Repair of Computer Equipment for Retail Electronics Business. Serviced back end systems at several locations and provided technical support to customers that purchased PCs. I also learned that I am not inclined toward sales but prefer to build or fix things and work with my hands instead.
Maintained PCs and Phone connectivity throughout major building reorganization as contractor for largest oil and gas company in Denver at that time. Worked within 36 story building alongside team of Amoco employees in fast paced high volume service environment.
Worked at variety of locations for upstart company fulfilling contracts for Denver County in early '90s. Setup and serviced PCs for County Inspectors overseeing general contractors at DIA as well as other customers in Denver area. Learned to format and sys drives and install DOS and Windows from scratch.

IT Systems Engineer

Confidential

Responsibilities:

Hired out of College by Display Data Corp which provided turn - key Mini Mainframe solutions to Auto Dealerships and Beverage Distributors nationwide. Worked from St. Louis regional office traveling to customer locations servicing and supporting pre-PC computer environments with green-screens running proprietary Accounting, Sales and Service systems. Enjoyed traveling, meeting and working with customers as company was purchased and re-branded twice during 4 year tenure.