SUMMARY:

• Lead Quality AssuranceDepartment, processes and methodology for over 5 years
• Responsible for theTeamto deliver theentire product lineutilizingmanual and automated testing
• Research and develop models on new technologies involving Ticketing and Concession POS systems
• Project Management experience including new development, system changes, enhancements, and implementation
• Investigate, devise and diagram business conceptual models for software products
• Strategize with Marketing, Clients and Operations for system specifications,requirementsand project priorities
• Ability to present ideas, concepts, and demonstrations to management and clientele
• Experienced in managing personnel and projects tocompletion
• Experience in publishing requirements, project plans, manuals, and interactive tutorials
• Leadership and management experienceof small and medium sized groups
• Experience in severalentrepreneurial endeavorsto include patents, sales, service, and consulting
• Experience withCoordinating resources, equipment, and personnel,in a strict deadline environment
• Evaluation of projects, personnel, systems, and policiesto implement improvements
• 10+ Years Quality Assurance experience utilizing Black box, Gray box and White box systems testing
• Proficient in test tools andtest automation strategies. Main experience inMS CodedUI, MS WebTest, and Quick Test Pro; Some C# Selenium and Eggplant testing software
• 3+ Years’ experience with deployment, management and administration of global Azure systems
• Familiar with Development tools, SDK’s, Sun Java, .NET, Crystal, HP Test Director, SourceSafe, SVN and TFS
• Web testing experienceon Enterprise systems, e - ticketing, community and ecommerce web sites
• Database experiencein MSSQL Server; MS Access; Dbase V, Data Flex, MySQL
• Basic language skills in C#, HTML, VB, XML, CSS and JavaScript
• Design test strategies, test plans, and usability test casesfor quality assurance
• Experience inestablishing new QA Departments, setting procedures and test methodologies in place
• Operating Systems experience include;Win 2012, Win 7; Some Solaris and UNIX.
• Experience with automating manual test scripts to build comprehensive automated test suites.
• Personal experience asWebmaster, e-mail management, data drivenASP web applications

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Lead QA Engineer

Responsibilities:

• Responsible for and leading both manual and automation engineers.
• Duties include authoring automation tests and reusable test frameworks.
• Load testing duties include MS WebTest both on Premise and in the cloud.
• Responsible for on-boarding new tenants; coordinating, installing and configuring customized CSS for each new tenant in Azure environments
• Manage TFS Backlog, bug reporting and tracking utilizing VS 2012 and Urban Turtle

Confidential

Automation Test Engineer

Responsibilities:

• Responsible for QA deployments and environments on Premise and on Azure
• Developed manual test plans and cases utilizing MS Test Manager.
• Authored regression and integrated automation tests with CodedUI, Selenium and TestPlant.
• Promoted to the Brand Manager Team.
• Promoted to Lead Engineer.

Confidential

Automation Test Engineer

Responsibilities:

• Responsible for developing manual and automated test suites for many Sun projects in an agile environment
• Developed comprehensive and exhaustive test suites for Sun.com and customized applications including Roller (Blogs), CWP Entitlements, Confluence Wikis, Planets (Blog Aggregator), Intershop Ecommerce, Jive Forums and Mediacast
• Experienced with Mercury / HP Quicktestpro, Quality Center, Loadrunner and Winrunner
• Defect tracking tools include JIRA, Bugster, Issue Tracker Bugzilla and others
• Technologies tested include Java UI, HTML, HTTP, VIP, CSS, XML, RSS, ATOM and Velocity
• Testing methodologies include UI, functional, security and usability on multiple configurations
• Responsible for rapid quality software releases
• Knowledgeable and integrated in Sun technologies, processes, procedures and environments
• Assigned to special projects evaluating test tools, reporting methods and other department functions

Confidential

Quality Assurance Lead / Product and Project Manager / Sales Support

Responsibilities:

• Managed small and medium sized teams to deliver the entire product lines using manual and automated testing
• Responsible forversion control, configuration managementand comprehensive releases for deployment
• Spearheaded new QA Department in London; set procedures and test methodologies in place
• Trained, installed and configured beta installations of new .NET POS system product
• Established test suites, automated installs using Install shield and automated testing using Quick Test Pro
• Demonstrated new system to potential new and current clients on site, in house and at trade shows
• Set up and configured and maintaineddemonstrationsystems for sales and marketing
• Designed several software programs based on business and needs analysis. 7 years as acting Business Analyst.
• Wrote and managed system requirements for new and legacy products utilizing Test Director
• Responsible for quality releases ofXML interfacesfor Web interface product
• Tested and released IVR Ticket Sales product - Teleticket
• Managed new product interfaces of Credit Cards, Loyalty Programs and Gift Cards
• Responsible for automated processes and daily file transfers within the system
• Familiar with automated database and systems maintenance and testing
• Experience withmultiple currency managementand different languages within systems
• Tested different country specific functionality andgovernment requirementssuch as fiscal printing
• Knowledge of different countrytaxessuch as INCCA, Italian homologation and VAT
• Managedmultiple test environments and test labsfor seven different product lines

Confidential

Principle Verification Engineer / QA Lead

Responsibilities:

• Through a Team, was responsible for the success of Y2K on all company product lines
• Introduced HP / Mercury Test Director to the company
• Installed Upgrades for Stadiums and Arenas for Y2K
• Trained field system users and installers
• ed “Best Customer Relations” and “Best New Futuristic Design”
• Develop reports and editors for proof of concepts on new technologies
• Reported business functionality and specifications on software products
• Liaison between large clientele, marketing and development for system requirements.
• Worked closely with end-users for business processes and usability
• Designed and recommend improvements to functionality, deployment and usability on current product
• Gave successful presentations to current and prospective clients, management and employees
• Performed software analysis on emerging technologies; presented and recommended findings
• Performed installations, upgrades and on Theatre POS systems.
• Managed Quality Assurance department, personnel and procedures
• Promoted to research and development next generation product team
• Functional, usability and stress testing software, responsible for version releases
• Designed and developed interactive multimedia program for POS application