SUMMARY

• Results - oriented professional with 8+ years of experience in business analysis, and client relationship management with program management and release management experience.
• SAFe Agile Scrum Master with certification, has administered all Agile/Scrum processes including PI Planning, daily scrums, sprint reviews and sprint retrospectives, coached team members and clients.
• Coached and adapted seven SAFe competencies Team and Technical agility, Agile product delivery, Lean portfolio management, Enterprise solution delivery, Continuous learning culture, Organizational agility and Lean - Agile leadership into the IT software teams committing to customer centricity.
• Enforced Kanban principles as a scrum master dat resulted in reduction of Cycle time by 20% thus increasing team's throughput in less than 8 weeks.
• Experience in Software Testing of Web-based and Client/Server application’s manual testing, designing test cases/scripts covering all test conditions and different test levels expertise in writing and executing Test Plans/Cases, Bug Reporting and Tracking Defects.
• Experienced in Writing Excel VBA macros in MS Office applications to automate data input coming from HTML, XML, XPath and JavaScript development interfacing with SQL scripts.
• Worked with salesforce team on the mapping documents.
• Assisted with automation of finance and operations department’s manual processes by writing VBA code and using macros and formulas to speed processes and maximize accuracy.
• Develop multiple applications in VBA in order to support operation in Excel, SharePoint and RPA.
• Prepared visible columns and formulas in excel macro-VB and converted Excel formulas into VBA code including VLOOKUP, HLOOKUP.
• Experience in SAP testing with SAP HR and SAP WM modules.
• Generated tableau dashboards with combination charts.
• Involved in creating dashboards, reports as needed using tableau
• Proficient in authoring all kinds of documentation (BRD, FRD, PDD), gathering requirements with various and efficient elicitation techniques, maintaining the requirements as well.
• Can expertly employ visualization models for mapping and analyzing data with Product roadmaps, Organizational charts, SWOT analysis, Competitive comparison matrix, Stakeholder matrix, Performance reports as such during project development.
• Utilizing Lean Six Sigma - DMAIC Methodology, SAFe agile, Scrum - Kanban and project management tools and principles for problem solving, and team building techniques over the projects.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, Rational Unified Process (RUP), V-Model, RAD, JAD.

Agile Frameworks: Scrum, SAFe, Kanban, Kaizen, Extreme Programming XP.

Databases: MYSQL2, Oracle, Facets, SQL server.

Data Analytics: Tableau, Power BI, SSIS.

Tracking Tools: JIRA, JIRA ALIGN, HPQC, HP ALM, Trello, Rally, Miro.

Quality MNGMT: Lean - Six Sigma, BDD- Cucumber

RQMNT MNGMT: MS office suite, SharePoint, TRELLO, JIRA, Confluence, Smartsheet

PROFESSIONAL EXPERIENCE

Confidential, NY

Test Analyst

Responsibilities:

• Drove three techno functional teams Onshore and Offshore to success dat contributed to Manheim Auto dat dealt with UI enhancements, Kiosk features, API’s and database development and maintenance.
• Established RACI Matrix (Responsibility, Accountability, Consult and Informed) amongst all the team member’s SM’s, PO’s, TA’s, SRE’s, TSL’s and DEV team to classify responsibilities specifically.
• Monitored all the team’s CI/CD pipeline and run them by CAB team (Change management team) to identify risks and participated in weekly deployment activities with Site Release Engineers and DBAs to ensure there’s no outages or downtime if any unsuspected issues arise.
• Prepared visible columns and formulas in excel macro-VB and converted Excel formulas into VBA code including VLOOKUP, HLOOKUP.
• Worked with the Salesforce team on the data mapping requirements and prepare the field-to-field mapping documents for data transfer.
• Develop multiple applications in VBA in order to support operation in Excel, SharePoint and RPA.
• Maintained active relationships with BO, PO, TA, DEV leads and RTE to understand business, technical requirements and feasibility dat would help in aligning team’s current and future commitments.
• Guided and coached team along the process of self-governance so they can realize the impact of Agile Scrum frameworks to remove all impediments adhering progress.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%.
• Worked along with enterprise teams, portfolio, delivery streams and delivery teams dat pledges continuous planning and predictability allowing to adjust to change dynamically.
• Facilitated Scrum of scrum ceremonies amongst the cross functional teams with RTE addressed the needs and concerns in place and worked around to has issues acnoledged during ongoing iterations.
• Work with the development, UI, testing and work streams to ensure effective communication of requirements. Also, served as liaison for all other phases of the project and ensure dat project deliverables meet the business requirements and expectations.
• Assess Scrum Maturity of teams and the organization and coach teams to higher levels of maturity, at a pace dat is sustainable and comfortable tan calculated the velocity as per the maturity.
• Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise to team dat are adhered to waterfall principles and facilitated all agile principles.
• Assisted with risk analysis and gathered rally health reports, burnup and burndown charts to ensure the software flow efficiency is established and well maintained.

ENVIRONMENT: Automotive auctions, Angular JS, React, Redux, APIs, EDI, GitHub enterprise, New Relic, PagerDuty, Smartsheet, Postman, Rally, Slack, Service now

Confidential, Salt Lake City, UT

Business Analyst / Test Analyst

Responsibilities:

• Knowledge of Medicare, Medicaid plans and process of claim intake.
• Involved in shielding the techno-functional team from all obstacles as a Scrum Master, has handled three teams with successful completion of three projects.
• Strictly facilitated to five agile ceremonies PI planning, Sprint planning, Daily stand up meetings, Sprint review and Sprint retrospective meetings along with product backlog refinement sessions with PO.
• Healthcare/Facets domain guidance aided in collaborating with PO, Architects, stakeholders and solution development lead for building and prioritizing CI/CD pipelines.
• Develop multiple applications in VBA in order to support operation in Excel, SharePoint and RPA.
• Experienced in Writing Excel VBA macros in MS Office applications to automate data input coming from HTML, XML, XPath and JavaScript development interfacing with SQL scripts.
• Worked closely with the RTE for the ART in coordinating dependencies between various scrum teams.
• Assisted RTE, SA’s in creating MVPS, MMF’s from enterprise level to team level.
• Managed the operations of the team involving 10 -12 cross functional members of developers, testers and data analysts. Coached and mentored all features and principles of Agile methodology.
• Mapped all the 3rd party vendors and vendor requests dat team receives for member data further mapped team members Developer/System Analyst to the respective vendors request also with a backup.
• Track and communicate agile metrics by team velocity and sprint/release progress for every PI.

ENVIRONMENT: Healthcare Domain, HIPAA, EDI, Medicare Enrollment, Medicaid, Outbound Files, Facets, SAFe AGILE, Kanban, Kaizen, JIRA, JIRA ALIGN, Confluence, Trello, SharePoint.

Confidential, Salt Lake City, UT

Accounting Systems Analyst

Responsibilities:

• Working in an Agile environment, attend daily stand-up meeting and all Sprint team activities.
• Design, Develop and Perform complex test cases on Deposits
• Coordinate data refreshes and testing cycle executions.
• Analyze Business needs from the customer, align those to test scripts to perform End-to-End Testing.
• Collaborate closely with developers to troubleshoot issues, provide necessary guidance to testers during QA process.
• Develop comprehensive Unit Test documentation including Business cases and Test scripts.
• Perform Software Integration and Executing test cases, working with developers closely to debug, troubleshoot and resolve problems.
• Supporting Business users Treasury, Operations, Finance, Compliance and Recon teams for Testing and taking sign-off for the Core Banking Reports.
• Assess Project timelines and escalate delays to the Project Manager.
• Explain ideas and concepts effectively to stakeholders through written and verbal communication.
• Coordinate with Project Test Lead regarding plans for the data restore/refresh requirements for each testing phase and test cycle.
• Check and Perform testing of the entire flow of the application.
• Increase test coverage by involving different sub systems.
• Check Data Validity of Various applications.
• Perform Smoke, Functional, Integration, Back-End, Regression and User Acceptance Testing (UAT).
• Use tracking software, specification defects and helps to get a resolution using Rational and Azure DevOps.
• Provide regular guidance to the Offshore teams and help to root cause and remove blockers.
• Mitigate, escalate and communicate impediments during a Sprint, interims of issues and risks.
• Manage, troubleshoot, escalate, communicate, perform root cause analysis and participates in the resolution on issues with data, parameters, bugs, requirements, reports, applications, flows, environments and software.
• Execute test cases in System Integration Testing to achieve end to end testing dat includes application, software and hardware components.
• Involved in updating the framework to create happy path for the future test scripts. Usually does once in a week during the high-level workflows with the guidance of the Automation Test Lead.
• Analyse Business needs from the customer, align those to test scripts to perform End-to-End Testing

Confidential, McLean, VA

Business Analyst / QA Analyst

Responsibilities:

• Gathered requirements, organized team meetings requirements from business users, generated business process models, & use-case models, and created business requirements document (BRD) & functional requirements document (FRD).
• Developed project plans, scope, budgeting, deliverables and scope creep.
• Organized and led cross-functional JAD meetings, managed signoffs and ensured successful completion of quality gates.
• Performed functional testing during the entire SDLC of loan valuation platform, accountable for the testing of several releases for loan valuation platform thereafter. Successfully regressed and integrated the entireEVOLVfunctionality.
• Performed financial reporting of banks loan portfolio having SOP 03-3, FAS114 and FAS91 loans usingEvolv loan valuation, reporting and accounting platform.
• Analyzed and prioritized user and business requirements as system requirements dat must be included while developing the software.
• Implemented data access, storage and validation routines on the database server using Procedural Language/Structured Query Language (PL/SQL).
• Executed requirements, use cases and iterative/incremental project and requirements management to their projects in the context of the SDLC.
• Reconciling bank accounts, participating in reconciliation of G/L accounts to source documents and supporting schedules
• Facilitating various meetings pertaining to Project lifecycle such as Project Planning, status review, daily team updates, etc.
• Conducted Design sessions with the developers and documented Functional Design Specification dat included changes to data table structures, screen mock-ups.
• Performed reconciliation between Flex cube and Rapid Systems for Loan Origination/Agency and Secondary Loan Trading.Wrote PL/SQL statement and stored procedures in Oracle for extracting as well as writing data.
• Implemented HP ALM/QualityCenter for Test Planning, Test Case writing, Test Execution and Requirement Mapping with Test Cases.
• Performed defect tracking and reporting usingQualityCenter/ALM.
• Extensively worked in all the phases of Rational Unified Process such as Inception, Elaboration, Construction, and Transition.
• Involved in writing and reviewing Test plans, Executing Test Cases, Test scripts, Test Scenarios, Test Data based on the requirement documents and tracked the defects inQualityCenter.
• Executed manual test cases and verified actual results with expected results.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in MercuryQualityCenter.
• Executed SQL statements to test the integration between application and database.
• TEMPHas done functional testing of the front-endapplication using Quick Test Professional (QTP).
• Carried out UAT by developing test plans, test scenarios, test cases, and test data to be used in testing based on business and user requirements, technical specifications of the product.
• Create and track defects in JIRA. Responsible for retesting the functionality after the issue is fixed by the Development Team.Reviewing and updating Test Cases as per requirement for different releases.
• Tested the Security of the application using both Positive and Negative scenarios
• Performed Functional, Regression, Integration,EndtoEndTesting.
• Worked closely with project manager to determine time and cost required to accomplish project.
• Conducted GAP analysis of the system in terms of "as is" and "to be", studied existing data handling systems to evaluate effectiveness and developed new systems to improve workflows.
• Created Requirements Traceability Matrix (RTM) and traced implementation of the requirements through various phases.
• Worked in mainframe environment and used SQL to query various reporting databases.
• Interacting with the development and testing teams to improve overallqualityof the software.

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Determined testing requirements developed and reviewed scripts for positive and negative test scenarios, conducted baseline testing, and generated reports.
• Developed automation test scripts using Selenium Web Driver.
• Involved in Agile development methodology.
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes.
• Work closely with the Business Analysts, assisted in identifying and resolving complex technical issues
• CSS/HTML/Navigation/JS/Cookies/Browser and OS Compatibility/Webpage performance to validate end-to-end automated testing and debugging using Selenium IDE.
• Extensive testing of browser content and compatibility Tested compatibility of application using HTML IDs and XPath in Selenium.
• Wrote VB Script& developed Custom Functions by using QTP.
• Used HP Quality Center as repository for requirement analysis, design test cases.
• Created Test Scenarios and planned and executed both positive and negative test scenarios
• Worked closely with Production Managers, Technical Managers and Business Managers in planning, scheduling, developing, and executing performance tests
• Designed test plans and defined cases for functional, integration system, and user acceptance testing.
• Attended weekly report meetings and presented progress updates.
• Functional Test Requirement Analysis using Business Requirements Document and Design documents
• Developing Test Plan, Test scripts and Test Execution in SIT environment.
• Test Data preparation and work with interfacing applications for data needs
• Preparation of Test Summary Report and execute End to End Testing.
• Arrange meetings and work with Dev team & Business Analysts for defect triage
• HP Managing the test scripts and test results in HP QC
• Interacting with multiple onsite client teams to resolve technical related issues
• Automated test cases to perform regression testing using Java, selenium web driver and eclipse IDE
• Involved in Smoke Testing, Regression Testing and User Acceptance Testing.
• Responsible in executing test scripts on different browsers and checked for compatibility
• Managing multiple initiative projects concurrently
• Generating Test and Defect Metrics for client manager and release management
• Preparing reports for client & employer engagement managers