SUMMARY:

• 8 years of diversified experience in QA in Client - Server, Web Applications using Manual testing Techniques and Device Testing emphasis on Functional, System, Integration, Regression Testing.
• Experience in various domains like Property & Casualty Insurance, Retails/eCommerce, Telecom, Banking / Financial, Healthcare etc.
• Software Testing Life Cycle (STLC) experiences include Test Planning, Test Analysis, Test Design, Construction and Verification, Testing Cycles, Final Testing, Implementation and Post Implementation.
• Test Design: Extensive experience in drafting Test Flows, Test Plans, Test Strategies, Test Scenarios, Test Scripts, Test Specifications, Test Summaries, Test Procedures, Test Cases, Use Cases and Test Status Reports.
• Test Management tools: Used Test Director, Quality Center for management of test plan, test design, test execution and defect log phase.
• Database Testing: Proficient in writing SQL queries to perform data driven tests and involved in front-end and back-end testing. Developed SQL queries in SQL Server & Oracle databases to conduct DB testing.
• Experience withMobile application testing - Iphone, Android, Blackberry
• Experience withMobile application testing - iPhone, Android, Blackberry and feature phones using Simulator"Device anywhere" “Perfecto”.
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Expert knowledge of FULL Trade Life cycle of Stock brokerage firm
• Understanding of complete Front office, Middle office, Back office, settlements and investment support Trade Flow to create business flow Use Cases.
• Expertise in Content Management Testing (CMS) and Omniture Testing
• Experience in XML files validation in POS.
• Experience in Credit card processing while performing different checkouts on webstore
• Expertise in Quality Center to execute and manage test scripts, test plan and defects.
• Complete understanding of test strategy-offshore/automation test strategy, expertise in developing Test Plans and Test Cases based upon the business requirements.
• Strong XML generation and manipulation skills. Have strong experience in executing, analyzing and updating XML files in B2B for Marketplace projects.
• Expertise and experience in testing on JDA/AS 400 (Supply Chain Management).
• Strong experience in GUI Testing, Functional, Regression, Integration, User Acceptance Testing (UAT) and UsableNet testing for mobile devices.

TECHNICAL SKILLS:

SDLC:Waterfall, Agile, Spiral

Project Management Tool:MS Project

Testing Tools: Jenkins, UFT/QTP, SOUP UI

Programming Languages: C, C++, C#, .Net, Java

Bug Reporting Tools:Azure DevOps, ALM/Quality Center, Rational Clear Quest, JIRA

Languages: Java, JavaScript, C#, PL/SQL, HTML.

Operating Systems: LINUX, UNIX, Windows

Databases:Oracle, MS Access, MS SQL Server

Business Applications: MS Office Suites (Word, Excel, PowerPoint, Outlook), MS Visio

Web Browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari

PROFESSIONAL EXPERIENCE:

Confidential, UNION, NJ

SR. QA ANALYST/MOBILE TESTER

Responsibilities:

• Involved in testing the functionalities related to sales tracking, POS scanning, ordering forecast, adjustments, custom retail price and promotions in POS.
• Involved in Integration, Regression, Functional and End to End testing on Store and Merchandising application interfacing with POS.
• Used Jira, confluence to store test cases and upload the results back to Confluence.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Preparation of Requirements Document, AGILE Story cards, etc.
• Collaborated and directly partnered with business partners and business analyst to perform Salesforce Commerce Cloud eCommerce solutions testing plan and requirements
• Good knowledge and proper understanding of Azure Data Factory (ADF) such as mapping data flows, pipelines.
• Used Azure DevOps to log bugs and track tasks.
• Create and update pipeline in Azure DevOps for Continues Deployment
• Worked on testing of automated multiple screens/pages built on Flutter
• Analyzing the crashes using Fiddler and Log cat for native apps (Android and iOS)
• Worked on testing of automated multiple screens/pages built on Flutter
• Analyzing the crashes using Fiddler and Log cat for native apps (Android and iOS)
• Performed Functionality testing during the various phases of the application and analyzed the results using UFT/QTP.
• Experience in implementing ATG Content Management, Search, Merchandising, Customer Service applications and Working with Integration teams of ATG Ecommerce application system, Oracle Retail Merchandising Suites, BCC Catalog Merchandising, Backend - Fulfillment & Orders from Online Orders, Orders like Retail, Wholesale and E Commerce, Checkout, OMS Integration, CSC Customer Service, JDA, Endeca Search Engine, JDA, WMS, Sales Order Management System, EPICOR CRM, POS, Sales Audit Cyber Source ( Credit Card and Debit Card Validation, Pre-Authorization and Fraud Management), SVS and Cheetah Mail etc.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
• Investigated software bugs and interacted with Dev team to resolve bug issues using TFS
• Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using TFS
• Import test cases from excel/word to Microsoft Visual Studio Team Foundation server
• Performed data driven testing and parameterization using UFT/QTP.
• Involved in creating output values using UFT/QTP.
• Experience in user accepting testing and UI testing for Android Mobile applications
• Executed test cases through ALM/Quality Center and reported defects in QC.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.

Environment: .NET, SQL, Agile Methodology, Internet Explorer 8.x, Oracle, Hp ALM ALM/Quality Center 11.00, J2EE, Power Point, MS Project, ALM/Quality Center, SQL, ATG Dynamo, ATG Commerce, E-commerce, XML, Windows, NICE, UNIX,IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Sr QA / Test Engineer

Confidential, Harrisburg, PA

Responsibilities:

• Worked closely with QA Manager and Business Analyst to prepare Business Requirements to create Test Plans, Test Cases and Test Approach/Strategy documents.
• Attended Change Request Meetings to ensure products and changes are fully documented for further Test changes.
• Worked extensively on web-based testing and involved in UAT environment, pre-production environment and production environment
• Used Agile Methodology to minimize risk by implementing software development in short time 'boxes or iterations.
• Performed SIT, UAT, Functional/Regression, Smoke/Sanity, Backend, and Interface testing for web application by creating various positive/negative test cases.
• Created and maintained test strategies, test plans, test cases, and product release reports for small projects or components of larger projects in Confluence, and Jira
• Monitored software using the tracking features of JIRA and Confluence.
• Created the Complex Scenarios on the GuideWire PolicyCenter and Integration systems
• Performed User acceptance testing of GuideWire PolicyCenter transactions as per business requirements.
• Conducted regression testing for the Guidewire BillingCenter application
• Responsible for implementing QA/testing methodologies including test case/scenario development, executing, and defect tracking using ALM/Quality Center.
• Manually tested the Web application to ensure the flow of the application functionality.
• Created Test Plans and Scenario which describes the features and functions to be tested.
• Performed Regression Testing, Functional, UAT and Ad-hoc testing.
• Contributed functional and technical assistance/production support, including service requests and remedy tickets; worked with SQL.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed Data Integrity Testing, Functionality Testing & Back-end testing.
• Gathered business requirements from users and created designs for enhancements and to remedy defects.
• Involved to report test planning, defects and executing activities using ALM/Quality Center reports.
• Resolved program Compile Errors, defects and Environmental issues.
• Performed Security Testing on the application.
• Detected, reported and tracked defects using ALM/Quality Center.
• Conducted the defect report in ALM/Quality Center.
• Interacted with the developers to report and using ALM/Quality Center.
• Developed the reports using ALM/Quality Center.
• Maintained and modified the UFT/QTP scripts with user defined functions as a part of functional and regression test.
• Measured server performance under load by creating Rendezvous points to simulate heavy load on the server.
• Interacted with developing team to resolve technical issues and investigated software faults.

Environment: Windows, UNIX, ALM/Quality Center, UFT/QTP, UAT, Agile Scrum, Fujitsu POS, Soap UI, XML, Oracle, MS Office.

Test Engineer

Confidential - Dallas, TX

Responsibilities:

• Worked on Android devices, iPhone and Amazon Kindle Fire.
• Requirement traceability matrix to ensure all the requirements is covered during testing.
• Developed test cases as per the approved business requirements and test plan.
• Identify the client/organizational needs and provide suitable Agile system-based solutions
• Tested application under the Agile, scrum and sprint development and process.
• Ability to work using cross functional using Agile Methodology.
• Executed test cases and test script as per Wireframes and Visual Design Documents.
• Developed Test Strategies and Test Scenarios.
• Responsible for uploading test plans, test scripts into ALM/Quality Center.
• Responsible for mapping and scheduling the scripts as per the assigned schedule.
• Defects were raised in the HP ALM/Quality Center/ HP ALM for logging, tracking and reporting bugs.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Wrote complex SQL queries for database validation using TOAD also tested stored procedures and triggers
• Experienced in FliteTrac, CrewTrac, Crew Recovery Manager (RMC), Tracking System Wide upgrades, Mileage requests for Other Airlines, Mileage Multiplier, Million Miler, Online Airline Reservation system, flight reservations, View Reservations, flight check-in, status and schedules, mobile boarding pass, book and change flights, book car, cruises, flight attendants, pnr, flight scheduling, crew scheduling, flight operations, global distribution system (GDS)
• Created automation scripts in UFT/QTP and made a suite of scripts when needed.
• Automated the Back-End testing for reusability by writing UNIX Shell Scripts
• Tested the GUI features and verified the functional testing of the application through Android emulator.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Experience with mobile cloud platform like Device Anywhere and Perfecto Mobile.
• Functional, GUI and interruption testing have been tested using the mobile platform.
• Executed the orders submitted in the mobile apps through mainframes.
• Log, track and review the defects using the ALM/Quality Center. Follow up on them, until the defect is fixed, retested and closed.
• Root cause analysis of defects and continuous process improvements
• Involved in the end-to-end testing of the native application and the mobile browser application.
• Submit the trade through the mobile app verify them in the order management system and execute them in the mainframes.
• Maintained Functional and Technical documentation.
• Analyzed and identified issues, and work closely with development teams to resolve those technical issues.
• Good understanding of the Record and run automation scripts in the automation tools

Environment: Device Anywhere, Android Emulator, J2EE, Java, SVN, ALM/Quality Center, HTML, Java Script, PL/SQL etc.

Confidential, Chicago, IL

Sr. QA Analyst/Mobile tester

Responsibilities:

• Involved in testing the functionalities related to sales tracking, POS scanning, ordering forecast, adjustments, custom retail price and promotions in POS.
• Involved in Integration, Regression, Functional and End to End testing on Store and Merchandising application interfacing with POS.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule
• Provided test team status reports on weekly basis to the project manager.
• Tested manually as per the specification documents.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using UFT/QTP.
• Comprehensive experience with agile testing process using SCRUM.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Preparation of Requirements Document, AGILE Story cards, etc.
• Performed Functionality testing during the various phases of the application and analyzed the results using UFT/QTP.
• Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
• Designed and maintained test cases manually in excel spreadsheet and stored them on SharePoint for tracking purposes.
• Investigated software bugs and interacted with Dev team to resolve bug issues using TFS
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using TFS
• Import test cases from excel/word to Microsoft Visual Studio Team Foundation server
• Performed data driven testing and parameterization using UFT/QTP.
• Involved in creating output values using UFT/QTP.
• Experience in user accepting testing and UI testing for Android Mobile applications
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Created and executed scripts manually for Functionality testing
• Executed test cases through ALM/Quality Center and reported defects in QC.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.

Environment: .NET, SQL, Agile Methodology, Internet Explorer 8.x, Oracle, Hp ALM ALM/Quality Center 11.00, J2EE, Power Point, MS Project, ALM/Quality Center, SQL, ATG Dynamo, ATG Commerce, E-commerce, XML, Windows, NICE, UNIX,IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Confidential

Mobile Tester

Responsibilities:

• Participating in the requirements analysis and design meetings with DEV, BIZ team for Review and facilitate in requirement freezing.
• Planning all the testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
• Tested the UI of the end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Requested different versions of iOS, Android and Blackberry mobile devices

  Worked on a E-Commerce Web-based application accessed by potential customers for all the different offerings

• Worked with java based applications and C++ simultaneously: iOS and Android
• Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
• Executing the test cases (manual and automated) and reporting the bugs in Mingle and QC/ALM.
• Mentoring and Monitoring the QA Team, troubleshooting any technical problems.
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
• Web services Testing by SOAP UI tool
• Used SOAP UI for XML based Web Methods testing
• Modified and Edited the XML to validate the SOAP UI Services.
• Collaborating with development team and project managers in test execution and communicating all the issues.
• Generating project status reports/metrics and updating project plans and Tracking them.
• Coordinating and leading the reviews and inspections and follow up on ongoing test activities.
• Conducting QA status/Defect triage conference calls with US clients and reporting the status to QA Manager.
• Providing regular feedback/status on development and projects to Project Manager.
• Involving in interviewing the new candidates for the project and providing and mentoring support on all QA activities.
• Publishing the application in production for all platforms (Android, BlackBerry).

Environment: Oracle 10G, Java, Asp.net, ALM/Quality Center, Quick Test Pro, HTML, UNIX, Web logic, Emulator like Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, IOS, Blackberry OS, Android OS

Confidential, Columbus, OH

QA Engineer

Responsibilities:

• Responsible for coordinating the manual QC and automation QTP to end-to-end and UAT testing efforts for new release testing.
• Responsible for compliance to standards and tools for unit, component and system integration level test results, defect management, and test status reporting.
• Report and maintain product release statistics
• Establish regression execution patterns and schedule.
• Works with offshore team and provides effective solutions to work with offshore teams to enable multiple shifts for regression testing.
• Create effective solutions for regression Test artifact reviews
• Plans, manages strategic and tactical aspects of regression and manages multiple Releases effectively.
• Facilitate team status/checkpoint meetings as necessary
• Assist Test Manager and Planner with resource forecasts and estimates
• Assist in early life support of the Releases.
• Worked closely with development and business team to understand requirements and business process and defined issue resolution with functional and technical teams.
• Involved in scheduling and participation of weekly status, requirement analysis, functional specification (functional and technical teams) reviews meetings.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
• Involved in peer review and group reviews of the test scripts developed by test team as per the Coding standards to test asset quality. Decisions within defined to do policies and practices.
• Ensured on time test deliverables as per schedule by generating defect Status reports test status reports at the end of each Functional, System and Integration test phases.
• Created and maintained System and Automation Test plans. Performed Functional Negative, Regression, System Integration testing.
• Involved in Coordinating testing team at offshore and onsite for test design, construct test scenarios, and execute tests to plan accordingly.
• Used QC for designed and developed test plans, scripts, and tools using the detailed business requirements document provided by the work streams.

Environment: SQL, Agile Methodology, Internet Explorer 8.x, Oracle, J2EE, Power Point, MS Project, Quality Center, QTP, SQL and E-commerce.