SUMMARY

• 16+ years of experience as QA Manager on Biometrics, Face Recognition, Insurance, Banking & Travel.
• Detail Oriented Manual and Automation skilled tester with sound experience working with Waterfall, Agile and Iterative projects
• Experienced in developing and documenting defect logs with test cases, results, conduct defect call meetings and defect resolutions by working with development, business and Subject Matter Experts (SME) in accordance with the tolerances defined in the Test Plans.
• Experienced in all phases of Web based testing which include UAT Testing, functional testing,Interface Testing, Compatibility testing, Performance testing by establishing and maintaining consistent test.
• Validated ETL application in relational databases and flat files using Informatics and involved in the report generation of BI systems using Crystal Reports and tested XML files generated in ETL Processes.
• Extensively worked validating data using SQL Queries, verifying products like PAS, FASAT, NBU, eApp, iPipeline.
• Experienced in Back - end testing, coding and executing SQL Queries on Oracle and DB2,Web services application testing on XML using SOAP UI,UML, log files, reports testing and applications testing.
• Expertise in Mainframe testing and verifying data loads into Data warehouse tables, executing SQL Queries on like DB2 databases on Mainframe.
• Worked on claim billing information, encounter information and which can be sent from providers of health care services to payers, either directly or via intermediary billers and claims clearinghouses and also checked if the eligibility enrollment is properly loaded onto Facets.
• Expert in the creation, preparation, conduction of quality assurance reviews, design of test frameworks, development, execution of test plans and test scripts with defect reporting.
• Substantial experience in analysis, certifying application-specific software and performing ambiguity reviews of business requirements and functional specification documents.
• Expert in writing test cases, FSD, TDD, BRD’s system requirements, PCR (Project change request) and Process flow documents.
• Worked as QA Manager and handled multiple projects and handled most complex Quality assurance and test environment issues, prepared weekly status report which involved analyzing Risk Assessment
• Handled various test efforts to support continuous test process improvements and updating metrics, presenting project details for review and executed signoff’s on different documents i.e. process flows, test cases, test Steps.
• Managed execution of assigned QA activities, including planning quality assurance schedules and assignments, monitored project statuses and managed Off-shore teams.
• Excellent ability to mentor and lead the team members towards achieving the organizational goals.

TECHNICAL SKILLS

Environment: s: Windows 8.0, XP/2000/2003/NT/ME/98/95, MS DOS, UNIX, Mainframes and UNIX.

Languages: C, HTML, SQL, XML, PL/SQL and UNIX shell scripting.

Servers: Apache Tomcat 3.x/4.1, Web sphere 4.x/5.x.

Databases: Oracel9i, MS-SQL Server, MS- Access, MySQL, SQL Server

SOA: SOA Test, SOAPUI, HP Service Test, SOAP, REST, XML, WSDL, Schema

Methodologies: Agile, RUP, Waterfall, Scrum.

Testing Tools: ALM, SoaTest, Microsoft TFS, LoadRunner, Jmeter, Fiddler, MTM

Version Control: VSS, SVN

Other/ tools: TOAD, Visio, VSTS, Altova XML Spy

PROFESSIONAL EXPERIENCE

Confidential, California

QA Manager

Responsibilities:

• Validating Hybrid Fingerprint Identification Algorithms and products.
• Validating Fingerprint Identification Algorithms and products.
• Validating Face Recognition Algorithms and products.
• Validating Multi Biometrics.
• Validation FAST ID, Mobile ID, Integra ID
• Validating Computerized Criminal History Algorithm and Applications
• Validating Bio-Metrics Application AFIS - Automated Fingerprint Identification System
• ETL, Conversion Testing
• Run batch jobs, reporting failures, verifying compensation to agents for policy based on business rules
• Requesting Batch to process the application and validate the Output file using XML
• Verified data is transformed correctly accordingly to various business requirement and rules
• Validation of data as per the business rules addressed in the system use case.
• Interface testing using input and output XML through various systems using Soap UI testing tool
• Reporting, managing and tracking defects using TFS
• Coordinating Functional, SIT, Regression & UAT testing efforts and managing the test environments
• Performance testing of security application Interfaces using Jmeter

Environment: AFIS, TFS, MTM, SoapUI, Jmeter, SQL

Confidential

Lead QA Analyst

Responsibilities:

• Validating Policy Admin System, Agent Compensation, New Business Underwriting System.
• Validating 508c Compliance, ADA Guidelines, W3C and UI Accessibility Audits
• Validation of CRM data in MS Dynamix by issuing Policy and validating the insured data
• ETL testing after batch processing to mainframes
• Run batch jobs, reporting failures, verifying compensation to agents for policy based on business rules
• Requesting Batch to process the application and validate the Output file using XML
• Verified data is transformed correctly accordingly to various business requirement and rules
• Validation of data as per the business rules addressed in the system use case.
• Interface testing using input and output XML through various systems using Soap UI testing tool
• Reporting, managing and tracking defects using HP- Quality Center
• Coordinating SIT, Regression & UAT testing efforts and managing the test environments
• Performance testing of CRM & Interfaces using Jmeter & Load runner

Environment: Legacy System- Mainframes, Foresters Application in policy admin flow, ALM 12.0, SoapUI, .Net, SQL

Confidential

Lead Analyst

Responsibilities:

• Validating various services using SOA test tool
• Performance Testing using Load Runner, Creating load test Scripts, Creating SOA Scripts, reviewing test cases, creating and executing Test Scenarios using HP Loadrunner and Parasoft SOA Test
• Executing various banking rules as specified in the requirement
• Reporting, managing and tracking defects using HP- Quality Center

Environment: HP Load Runner, Parasoft SOATest 6.2, QC, SQA Developer, SQL

Confidential

Senior QA

Responsibilities:

• Test Consultant for project automation - Performance testing using Load Runner, SQL, Web services testing using Parasoft SOA test.
• Involved in UI testing as per business requirements by mapping requirements, creating test plan, and test cases, updating defects and re-testing these defects and update them in HP Quality center.
• Monthly release coordination.
• Organized daily scrum, Generated defect reports and metrics to provide project status.
• Coordinated the testing between onsite and offshore resources.
• Integration of test scripts in HP quality center, execution and status tracking.

Environment: Java, J2EE

Confidential

Senior QA

Responsibilities:

• Performance testing for 50 thousand users using JMeter
• Beanshell scripting to capture the encrypted form data
• Organized daily scrum, Generated defect reports and metrics to provide project status .
• Coordinated the testing between onsite and offshore resources.
• Web services testing using SOAP UI
• Defect management and tracking in HP quality center
• Remote execution of the performance test script by connecting to multiple load generator machines
• Integration of test scripts in HP quality center, execution and status tracking.

Environment: Mercury Quality Center 9.0,Jmeter, SOAPUI, Bean shell script.

Confidential

Senior QA

Responsibilities:

• Involved in creation, preparation, execution of test plan, test scripts, test cases in Mercury Quality Center.
• Organized daily scrum, Generated defect reports and metrics to provide project status.
• Coordinated the testing between onsite and offshore resources.
• Requirement and defect tracking using HP Quality center
• Performance testing using JMeter.
• Integration of test scripts in HP quality center, execution and status tracking.

Environment: Java, J2EE, JMeter

Confidential

Senior QA/Individual contributor

Responsibilities:

• Participated in cross-functional design integration efforts of requirements, process flows, test scripts and test plans for zTPF modules.
• Worked closely with subject matter experts to assist in translating business requirements into functional specifications.
• Performed testing of reports by comparing the report's results by running reports and validating the same results through SQL queries to the same database.
• Extensively worked on finding the Performance issues of various applications.
• Facilitation of User Acceptance Testing, Functional Testing and Regression Testing.
• Experience in gathering, analyzing, documenting, and communication of business andsystem requirements.
• Authored System Glossary to promote unified understanding of the system by all stakeholders and developers
• Involved in Mainframe testing by analysis of Mainframe files and verifying data loaded into data warehouse tables.
• Driven root cause analysis and closure of test errors.

Environment: Sabre GDS, Mainframes, Excel, Win runner, Mercury Quality Center-Test Directory.

Confidential

Senior QA/Individual contributor

Responsibilities:

• Maintaining code version control and managing the code delivery to production using Clear Case.
• Validating XML files, indulged in XML normalization project.
• Preparing Test Plan, Test Matrices and Test Execution.
• Executing Automated Test Scripts using Silk Test .
• Performing Functional Testing, Screen Specification Testing and Regression Testing.
• Defect Tracking and Reporting using Remedy Bug Tracking Tool.
• Performing the Load Test using Silk Performance Tool.
• Driven root cause analysis and closure of test errors.

Environment: Java, Unix, Mainframe, CICS, Remedy Bug Tracking Tool, Silk Test, Silk Performer, Clear Case

Confidential

Tester

Responsibilities:

• Preparing Test Plan, Test Cases and Test Strategy.
• Executing Test cases using Win Runner.
• Performing Functional Testing, Screen Specification Testing and Regression Testing.
• Defect Tracking and Reporting, tracking defect dashboard.
• Performed root cause analysis and closure of test errors.

Environment: Java, Win runner

Confidential

Individual contributor

Responsibilities:

• .Preparing Test Plan, Test Cases and Test Strategy.
• Executing Test cases using Visual DSP.
• Performing Functional Testing, Screen Specification Testing and Regression Testing.
• Defect Tracking and Reporting, tracking defect dashboard.
• Performed root cause analysis and closure of test errors.

Environment: The testing tool used here is Visual DSP given by ADI (USA)