SUMMARY

• 10+ years of IT experience in Quality Assurance with Testing of Client/Server and WEB based applications in the Insurance Domain and Airline Domain.
• Proficient in performing GUI Testing, Functional, end to end Testing, Integration Testing, System Testing, Regression Testing, Back - end Testing, Smoke Testing, Browser compatibility Testing and User Acceptance Testing.
• Excellent experience in defect tracking using Zephyr, HP ALM/Quality Center, Zephyr and Jira applications.
• Extensive experience in analyzing, reviewing and understanding of Business/Functional & Testing requirements Test Scripting, creating Test Scenarios, analyzing results and preparing result summary report.
• Extensive experience in Defect Reporting and Defect tracking process using Zephyr, HP ALM/Quality Center, JIRA and Rational Clear Quest
• Extensive working noledge of Zephyr testing tool in integration with Jira
• Strong noledge of Software Development Life Cycle (SDLC) methodologies such as Agile, SCRUM
• Working experience in Waterfall (Software Development Life Cycle -SDLC), TDD, BDD and Agile, Scrum Project Environment.
• Proficiency in working with various database technologies and writing SQL scripts for data driven testing.
• Ability to undertake challenging tasks and deliver ahead of deadline.
• Very dedicated, self-motivated and team player with an uncompromising attitude.
• Strong analytical and problem solving skills.
• Excellent work ethic, communication, and presentation skills.

TECHNICAL SKILLS

Bug Tracking Tools: JIRA, Azure DevOps HP ALM/QC

Databases: SQL Server, Oracle, DB2

Operating Systems: Windows, UNIX

Other Tools: Selenium, Maven, Junit, REST Assured, CI/CD tools Jenkins, Jira, Zephyr, ALM, MS Office, MS Outlook, Azure devops, c# Selenium, Visual studio Code, SQL, MS SharePoint, Skype, Teams, Experience with BDD (Behavioral Driven Development) Cucumber

Methodologies: Agile (Scrum), Waterfall, SDLC, STLC

PROFESSIONAL EXPERIENCE

Confidential, Dallas

QA Engineer

Responsibilities:

• Involved in Daily Meetings and Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
• Manual test cases, and Test Steps for various Business methods covering both positive and negative testing requirements.
• Performed Manual Testing on Web-Based applications and used HP ALM for test management tool.
• Performed backend testing to validate the data using Oracle SQL Developer and added SQL queries to the required Test cases. Tested the various web services and API Rest Services using SOAP UI.
• Provided Efforts estimate and coordinated the test schedule using Agile testing methodology.
• Contributed to the design and development of mobile software libraries, tools and applications.
• Has hands on Azure devops, c# Selenium, Visual studio Code, SQL queries.
• Interfaced with internal/external mobile development teams from a technical and design perspective. Proficiency in working with various database technologies and writing SQL scripts for data driven testing.
• Sorted Identified Testable vs. Non-Testable, Compliance and Regulatory requirements.
• Prepared Quality assurance metrics, defect reports and reviewed with the QA team.
• Created a common function library and associated with existing scripts using HP ALM resources.
• Experience with BDD (Behavioral Driven Development) such as cucumber
• Created, maintained and associated object repository under Recourse’s module

Confidential, Dallas

Quality Assurance Engineer

Responsibilities:

• Documented Test cases corresponding to business rules and other operating conditions.
• Developed Test scripts based on the Test cases written with the halp of use cases and functionalrequirements. As QA automation engineer advised on efficient performance testing strategies throughout the full software development cycle, implement the test framework, elaborate test plans based on the business needs and customer requirements. Worked withIBMSterling® Order Management software, to orchestrate entire fulfillment network with powerful core capabilities and next-level options.
• Has hands on Azure devops, c# Selenium, Visual studio Code, SQL queries
• Designed and developed Test Scenario, Manual test cases, and Test Steps for various Business methods covering both positive and negative testing requirements.
• Maintained the test repositories in Zephyr testing tool in integration with Jira.
• Performed Functional Testing, Regression Testing, Integration Testing, Smoke testing, and End to End Testing.
• Assisted Ba’s in User Acceptance Testing (UAT).
• Proficiency in working with various database technologies and writing SQL scripts for data driven testing.
• Participated in daily Scrum planning meetings, backlog grooming and daily stand ups.
• TEMPEffectively communicated with other members of the team and third parties.
• Used Zephyr for requirements management, planning, scheduling, running tests, defect tracking.
• Created Test Data using SQL.
• Wrote SQL queries for back-end testing.
• Interacted with developers and business users to communicate the defects and actively participated in replicating the bugs and performed regression testing using JIRA. Test Scenario and User Stories provided by BA.
• Created test cases based on Test Scenario and generated required test data.
• Developed various test scripts by referring to Test Scenarios and test cases.
• Responsible for test scenario, test cases approval from Project leads and QA Manager.
• Experienced in testing GUI, Desktop, Web-services and Rest applications built on .net and java
• Added verifications and Report events which are similar to manual test cases.
• Added verification with warning if some part of the application is not available on UI.
• Used Zephyr testing tool for creating and execution of manual and automated test cases.
• Worked in truly Agile Methodology in a very compact sprints and tight schedules throughout the phases of the project.
• Tested the various web services and API Rest Services using SOAP UI.
• Responsible for logging, opening, assigning, prioritizing and closing defects in Zephyr.
• Coordinating with Onsite team and supporting offshore team.

Environment: Agile, Quality Center/ Zephyr testing tool, SQL Server, Web Services, Jira, SQL, MS Office, MS SharePoint, HTML, XML.

Confidential, Dallas

QA Engineer

Responsibilities:

• Involved in Daily Meetings and Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
• Designed and developed Test Scenario, Manual test cases, and Test Steps for various Business methods covering both positive and negative testing requirements.
• Performed Manual Testing on Web-Based applications and used HP ALM for test management tool.
• Provided Efforts estimate and coordinated the test schedule using Agile testing methodology.
• Contributed to the design and development of mobile software libraries, tools and applications.
• Interfaced with internal/external mobile development teams from a technical and design perspective.
• Sorted Identified Testable vs. Non-Testable, Compliance and Regulatory requirements.
• Prepared Quality assurance metrics, defect reports and reviewed with the QA team.
• Created a common function library and associated with existing scripts using HP ALM resources.
• Created, maintained and associated object repository under Recourse’s module on HP ALM
• The Quality Analyst will also execute a wide variety of tests, report defects and test results according to the established protocol, and collaborate with other departments as part of a project team. The Quality Analyst is expected to support many projects simultaneously, and support after-hours tasks as required..
• Used Team Foundation Server for the project management (scrum) and bug tracking.
• Involved in debugging the test issues.
• Used HP ALM for creating and documenting Test Cases and register the expected results.
• Utilized ALM Defect Section for the track, report and manage defects throughout the test cycle and attended Defect Status Meeting on daily basis during the testing cycle.
• Performed backend testing to validate the data using Oracle SQL Developer and added SQL queries to the required Test cases.
• Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope and constraints.

Environment: Agile, HP ALM/Quality Center, type script, MS Office, SharePoint, Oracle, SQL Server, SQL, IIS and Windows.