SUMMARY

• 7+ Years of diversified experience in Manual Testing Techniques on various Mobile Operating Systems like iOS, ANDROID, Windows, Amazon, BB10 and J2ME and web testing
• Worked in software engineering methodologies like Agile methodologywith scrum framework
• Well acquainted with Software Development Life Cycle (SDLC) and Testing Life Cycle (STLC) of application
• Experience with Mobile application testing - iPhone, Android, Blackberry
• Hands on experience with test management tools - JIRA, confluence, TestRail, SharePoint
• Experience in using Charles Proxy debugging tool
• Experience in using the salesforce CRM
• Expertise in localization testing, Sanity testing, Feature testing, Functional testing, System testing, Legal Testing, Compatibility testing, Retesting, Regression Testing, Performance testing, Load testing and Stress testing in mobile handsets
• Expert in writing test scripts manually and tested manually as per the specification documents
• Created Manual test cases and prepared test data for positive and negative test scenarios for functional and regression testing
• Experience on Salesforce CRM platform Worked in different environments of SFDC such as Sales Cloud, Marketing Cloud, and Service Cloud
• Identified the defects and ensured that business processes deliver the expected results and remain reliable throughout the production release
• Expertise in Problem solving, identifying software defects and Tracking Bug reports using tools like JIRA, DevTrack
• Involved and interacted with various business user groups for gathering the requirements for CRM implementation
• Create Test scenarios, Test Plans and Test cases
• Participate in various meeting and discussed Enhancement and Modification request
• Involved in various test execution levels like Smoke testing, Real testing, Retesting, Sanity testing, Regression testing and Final Regression testing
• Performed test execution of several rounds in User Acceptance Testing (UAT)
• Involved in Defect Report and have knowledge on bug life cycle
• Proficient in QA methodologies, Test Case design & reviews, Test case execution and implementation, Defect Management

TECHNICAL SKILLS

Testing Genre: Manual Testing, Web Testing, Game Testing, E-commerce testing

Test Management Tools: DevTest, TestRail, WCMS, SDS

Defect Management Tool: Jira, Bugzilla

Operating Systems: Windows

CI tools: Jenkins

PROFESSIONAL EXPERIENCE

Confidential

Senior Mobile Test Engineer

Responsibilities:

• Involved in all stages of testing life cycle, Test Driven Development methodologies, Software Development Life cycle (SDLC) using, Agile methodology
• Understanding & analyzing functional & business requirements
• Responsible for creating, designing, and executing the test strategies, including drafting the test plans, test cases and test scenarios
• Experience in performing Integration Testing, System Testing, Exploratory testing, Smoke Testing, End to End Testing, and UAT
• Audit automated test cases and run the automation scripts (if needed) using Jenkins
• Executed test cases in various Web browsers like Chrome, IE and Firefox and using Mobile devices like Android and iOS version
• Analyze Business Specs and Functional Requirements and design test cases
• Involved in authoring, reviewing and executing test cases as per the client requirements.
• Looking out for the defects and log them in Defect Management Tool (JIRA)
• Interaction with client on daily basis and update the status of work
• Hands-On Experience in Implementing Sales Cloud, Service Cloud, Chatter, Marketing Cloud, Customer Portal, and Partner Portal and recommended solutions to Improve Business processes using Salesforce CRM
• Facilitate team status/checkpoint meetings as necessary
• Involving in interviewing the new candidates for the project and providing training and mentoring support on all QA activities
• Worked as Salesforce Admin involving creating Users, Profiles, Permission Sets
• Assist Test Manager and Planner with resource forecasts and estimates
• Working on Backend and integration processes
• Performing Smoke test after every deployment build
• POC for national vision project

Environment: JIRA, Agile, Jenkins, IOS, Android, Salesforce CRM, Sales Cloud, Different browsers of Chrome, Edge, Internet Explorer, Safari, Mobile browsers, Windows

Confidential

Responsibilities:

• Test the application as per the client’s requirement on different browsers like chrome, Internet Explorer, Edge and Safari on both desktop and iOS/Android mobiles
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance
• Participated in theManual testing decision-making process
• Provided test team status reports on weekly basis to the project manager
• Participate in the standup meetings on the task progress
• Wrote Test Plans and Test Cases for Functional and Regression Testing
• Work directly with managers and development team in an Agile environment
• Tested manually as per the specification documents
• Tested various versions of handheld devices to perform cross platform and browser compatibility testing
• Performing black box, Battery, exploratory, ad-hoc, User- acceptance testing
• Identifying and reporting issues
• Updating test results in the report
• Communicating with the client regarding the client requirements
• Publishing the application in production for all platforms (Android, BlackBerry)

Environment: IOS, Android, JIRA, Agile, Jenkins, Different browsers of Chrome, Edge, Internet Explorer, Safari

Confidential

Responsibilities:

• Test the application as per the client’s requirement on different browsers like chrome, Internet Explorer, Edge and Safari desktop
• Preparing and executing test cases for functional, Final Regression testing UAT and regression testing
• Participate in the standup meetings on the task progress
• Report and maintain product release statistics
• Establish regression execution patterns and schedule
• Designed and maintained test cases manually in excel spreadsheet
• Coordinated with the developers on Defects Status on a regular basis
• Created and managed system testing schedule
• Performing black box, Battery, exploratory, ad-hoc, User- acceptance testing
• Conducted Bug review meeting to discuss resolution of issues

Environment: IOS, Android, Different browsers of Chrome, Edge, Internet Explorer, Safari

Confidential

Responsibilities:

• Test the application as per the client’s requirement on different browsers like chrome, Internet Explorer, Edge and Safari on both desktop and iOS/Android mobiles
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance
• Participated in theManual testing decision-making process
• Provided test team status reports on weekly basis to the project manager
• Participate in the standup meetings on the task progress
• Wrote Test Plans and Test Cases for Functional and Regression Testing
• Work directly with managers and development team in an Agile environment
• Tested manually as per the specification documents
• Tested various versions of handheld devices to perform cross platform and browser compatibility testing
• Performing black box, Battery, exploratory, ad-hoc, User- acceptance testing
• Identifying and reporting issues
• Updating test results in the report

Confidential

QA Tester

Responsibilities:

• Worked as a priority resource with highest quality bugs in the project
• Worked on prototype devices and matched the release date with prompt testing times
• Prepared the Test Status Reports on daily and weekly basis

Confidential

Responsibilities:

• Considered a priority resource in the team considering the efforts put into completion of project submission on time
• Maintained good communication with the Onsite and Offshore team members

Confidential

Responsibilities:

• Adapting to new changes on technical aspects of the project on different platforms
• Preparing Post-Project evaluation report (Post mortem report) which helps in improving the process and avoiding or resolving similar bugs in different projects
• Preparing shift reports for the day and sharing with teams involved in the projects

Confidential

Responsibilities:

• Preparing test cases and test scenarios for every update
• Got Appreciation for leading the team without any hiccups and giving best possible results
• Got appreciation for new ideas implemented into the project that reflected in the revenue

Confidential

Responsibilities:

• Preparing test cases and test scenarios for every update
• Reached QA analyst within 2 years of tenure in EA