OBJECTIVE:

• To obtain a challenging Quality Assurance Testing position with ample opportunities for professional growth and advancement and resolution for delivering top quality Software Applications

SUMMARY

• Six Years of experience as a QA Analyst in Analyzing Business Requirements, Designing Test Scenarios, Test cases, Test Plans, Developing Manual and Automated Test Scripts for Web, Client/Server applications.
• Experience in developing Detailed Test Plans, Test Cases, Test Scenarios and maintaining Test Scripts, building test data, analyzing bugs, interacting with development team members to fix errors.
• Experienced in performing Business functionality tests at various stages like Build Verification, Integration, System, User Interface, Regression, and User Acceptance Testing
• Thorough understanding of SDLC, STLC and Development Methodologies like Waterfall, V - model and Agile Methodologies.
• Experienced in Manual and Automated Testing using Mercury Suite’s tools Quick Test Professional, Quality Center, and Test Director.
• Formulated and executed test queries using SQL on Oracle and Microsoft SQL Server Databases.
• Expertise in Test Director/Quality Center’s all modules including BPT maintaining the whole testing process.
• Used Business and Technical Specification docs in preparation of Traceability matrix based on the requirements for the projects from Quality Center.
• Able to Understand complex test requirements and formulate test planning and design approaches to support requirements and able to perform multiple responsibilities concurrently.
• Expertise in writing Joins and Sub Queries to validate Data Conversion testing.
• Broad experience in Data driven testing and in creating Testing Status reports.
• Involved in Formal Reviews, Peer Reviews, Walkthroughs, and Inspections.
• Experience in Software Verification and Validation.
• Have good Domain Knowledge of Technology, Banking and Finance, Many Verticals of Insurance (Home, Property & Life etc), and Retail Sales industry.
• Team player with good communication and written document skills.
• Functional tests with Positive/Negative testing using both Black box and white box techniques.
• Strong skills in back end testing using SQL queries, generating reports to ensure data integrity and validate business rules.
• Experience in testing network environment such as HTTPS and TCP/IP Protocols
• Good working knowledge of major operating systems and tested applications on Windows 98/NT/2000/XP environment.
• Developed and Implemented Test suites, which include features like Data Driven, Database Checks, and Batch Tests for automated scripts using Quick Test Pro (QTP).
• Conducting the Exploration testing to finalize the functional flow of the modules of the applications and error handling using Quick Test Professional.
• Developed Test Plans, Test Cases using S/W requirements and Design documents and converting them into test scripts using QTP.

TECHNICAL SKILLS

Test Management Tool: Mercury Quality Center 9.2/9.0, Test Director, Clear Quest, Bug Tracker

Automated Functional and Performance Testing Tools: Win Runner, Quick Test Pro, Rational Robot, Rational Requisite Pro, Test Manager, Load Runner.

Operating Systems: Unix/Linux, Windows XP, Windows 2000, Windows NT 4.0 and MVS (OS/390)

Application Servers: Web logic 5.1/4.7, IBM Web Sphere, Oracle Web Application Server, Java Web Server and IIS,.NET

Databases: Oracle 10g/9i/8i, Sql Server, DB2, MS Office, MS Access, MS Excel

Languages: Visual basic, C, C++, Unix.

PROFESSIONAL EXPERIENCE

Confidential, Portsmouth, NH

QA Tester/Analyst

Responsibilities:

• Thoroughly reviwed and Analyzed Business requirements, Functional specifications and Design documents understand them completely.
• Developed high level Test scenario’s and test data based on the specifications.
• Developed Test cases based on the scenarios and specifications.
• Developed Test Strategy and Requirements Tractability Matrix (RTM) to ensure adequate test coverage.
• Involved in Walk through of test plan, scenario’s and test cases.
• Developed test cases to cover whole business functionality of the application in Tempest and QC Test Plan module for manual execution and mapped them into Tempest and QC requirements module with the project requirements.
• Performed Black Box testing, Smoke, Functional, Integration, System, Database, Regression, ETE Testing.
• Executed all tests as test sets from Tempest and QC Test Lab module and implemented Traceability matrix by associating and tracking the test cases and defects from Mantis.
• Performed End-to-End testing on various Quotes such as Affinities, Web IDs, Sales Reps, Geico, Gears, DRCs, Corporate and Individual.
• Created Auto Quote & Bind, Property Quote & bind using CFIA,CFIP - Web application
• Plan and Tested CF and CFI core functions such as Create Quote, Bind, Purchase, Save, Search, Recall, Re-instate and Renewal.
• Tested the app's behavior in different browsers (IE6, IE7,IE8,Firefox,Safari)
• Validated Database calculation whether the right values are populating or not
• Executed SQL queries to fetch data from SQL database to perform backend database testing, validate and compare expected results with those actually obtained.
• Performed validation testing for each field in the application for different Positive and Negative test scenarios.
• Work closely with users and program developers to ensure application development meets to user’s expectation.
• Maintained detailed test logs and report test results in Tempest.
• Checking the Log files for bugs/issues root cause analysis and reporting the problem areas to the concerned Developer.
• Developed Automation Scripts using parameterization for testing the future releases of the application using QTP.
• Re-tested defects found under UAT, Functional, Integration, Performance.
• Interface with developers to resolve technical issues and investigated the bugs in the application
• Participated in project sync meetings during all phases of testing

Environment: Tempest, Mantis, Quality Center, QTP, Java/J2EE, JSP, HTML, Oracle 9i, SQL, UNIX and Windows NT, IE-6/7/8, Firefox, Safari, MS Access, MS Office

Confidential, GA

QA Analyst

Responsibilities:

• Thoroughly reviwed and Analyzed Business requirements, Functional specifications and Design documents understand them completely.
• Developed high level Test scenario’s and test data based on the specifications.
• Developed Test cases based on the scenarios and specifications.
• Developed Test Strategy and Requirements Tractability Matrix (RTM) to ensure adequate test coverage.
• Involved in Walk through of test plan, scenario’s and test cases.
• Developed test cases to cover whole business functionality of the application in QC Test Plan module for manual execution and mapped them into QC requirements module with the project requirements.
• Performed Black Box testing, Smoke, Functional, Integration, System, Database, Regression Testing.
• Executed all tests as test sets from Test Lab module and implemented Traceability matrix by associating and tracking the test cases and defects from Defects module.
• Validated Database calculation whether the right values are populating or not
• Executed SQL queries to fetch data from SQL database to perform backend database testing, validate and compare expected results with those actually obtained.
• Performed validation testing for each field in the application for different Positive and Negative test scenarios.
• Work closely with users and program developers to ensure application development meets to user’s expectation.
• Maintained detailed test logs and report test results in Quality Center.
• Checking the Log files for bugs/issues root cause analysis and reporting the problem areas to the concerned Developer.
• Developed Automation Scripts using parameterization for testing the future releases of the application using QTP.
• Creating automated scripts for various modules, which cover different functional areas for insurance Creation with different numbers.
• Conducted Data Driven tests in QTP for front end as well as for backend using SQL statements in Script to retrieve data from database.
• Interface with developers to resolve technical issues and investigated the bugs in the application
• Participated in project sync meetings during all phases of testing

Environment: Quality Center, QTP, Java/J2EE, JSP, HTML, Oracle 9i, SQL, UNIX and Windows NT.

Confidential, NJ

QA Consultant

Responsibilities:

• Developed and maintain test cases, test plans, project plans and traceability matrix and ensure all documentation and test cases are complete and comprehensive.
• Development and Execution of Test Cases using Mercury Quality Center.
• Developed Test Strategy and Requirements Tractability Matrix (RTM) to ensure adequate test coverage.
• Coordinate with development team to understand their requirements and timelines under strict deadlines.
• Prepared weekly status reports, metrics and slides for management reporting
• Developed SQL Queries in Toad for SQL Server Utility for database verification
• Performed End-to-End testing on various tax files such as Advisory, Business, Corporate, Individual, and ROCA
• Created Advisory, Business, Corporate, Individual, and ROCA Tax Files using eDocs - Webtop application
• Plan and Tested eDocs core functions such as Create Tax Files, Import, Save, Check-in, Check-out, ACL, Core Team, Recycle Bin, Search, Knowledge Properties, Close Tax File, Re-Open Tax File etc.
• Support Upper Management to estimate LOE of each project, Resolved each project outstanding issue from each phase of SDLC phase.
• Involved in preparing programs and also writing SQL, PL/SQL using TOAD.
• Developed Automation Scripts using parameterization for testing the future releases of the application using QTP.
• Strong experience in automating the test using QTP and modifying the script code using VB Script.
• Conducted System, UAT, Stress and Regression Testing Cycles & logged/Documented Test Results
• Support production problem, assist production support team in staging testing to understand process.
• Re-tested defects found under UAT, Functional, Integration, Performance.
• Ability to prioritized difficult project with time line by maintaining highest quality.

Environment: Quality Center, Java, QTP, Load Runner 9.0, Oracle 10g, Toad, Web Services, Web sphere, Documentum, Team Track

Confidential, NJ

QA Analyst

Responsibilities:

• Developed Test plans like Master & detail test plan using the company standards, implemented the SDLC for the testing life cycle and followed the Standard processes in the application.
• Conducted Functional, Integration, Regression and System testing.
• Monitored requirements tracking process, Use Cases with Test director.
• Developed detailed sub-system test plan including test procedures and test cases.
• Listed the recommended testing strategies to be employed to test the critical areas of the module.
• Analyzed the web site for broken and inaccessible links.
• Also assisted performance test team in stress and performance testing of the web site.
• Identified and helped in resolving application bugs and bottlenecks found during the tests.
• Involved in writing SQL’s to populate and verify test data.
• Executed Negative tests to ensure application meets the requirements.
• Created Test Cases, Test Plans in Test Director and added related Test Scripts
• Developed documentation of Testing Processes.
• Preventing defects prior to heavy development.
• Worked and participated in agile methodology with constant interactions with the team members.
• Tested the app's behavior in different browsers (Netscape, IE4, IE5)
• Identified issues and entered as defects in Test Director.
• Efficiently coordinated with the offshore team for design as well as the testing.

Environment: Test Director, Clear Quest, WinRunner, LoadRunner, Windows NT, Sun Solaris, Oracle8i, SQL server, MS Access, WebLogic, HTML, Java.

Confidential, KS

QA Tester

Responsibilities:

• Involved in gathering business requirements and studying Use Cases.
• Prepared Test Plans and Test Cases according to Functional Specifications.
• Executed SQL queries to fetch data from SQL database to perform backend database testing, validate and compare expected results with those actually obtained.
• Performed Integration Testing, Regression Testing using WinRunner.
• Performed automated testing on GUI of the application.
• Created and reviewed test designs and procedures.
• Executed test procedures in an automated process.
• Coordinated User Acceptance Testing.
• Documented the verified results after executing the scripts (Test Summary Report).
• Documented application configuration.
• Create test cases to cover the entire functionality of AUT.
• Defects were tracked, analyzed and documented using Test Director.
• Managed and reported tests using Test Director.
• Actively participate in Status Reporting meetings.

Environment: Windows NT, SQL Server, .NET, WinRunner, Test Director.

Confidential, CA

QA Tester

Responsibilities:

• Collaborated with the QA Group to ensure quality procedures and adequate testing of application throughout the project development life cycle.
• Identify and report defects through the standard process and documents set up by the project using Test Director.
• Facilitate and participate in test plan and test case reviews with the test team, subject matter experts, and development to ensure the content, scope and accuracy of all test plans
• Reviewed and updated as needed, system documentation, identifying test objectives, developing/updating test scenarios, executing functional and regression test scenarios
• Provide accurate and timely testing status reports to the QA Lead and Project Manager.
• Worked and participated in agile methodology with constant interactions with the team members.
• Conducted smoke test, functional test, integration test, negative test, boundary test and system test in Test Director.
• Performed regression testing after each new build of the application.
• Generated SQL scripts for database testing using MS SQL Server.
• Reported, tracked and prioritized defects on Issue Tracker.
• Escalated issues to developers and verified fixes.
• Exposure to Worksoft Certify tools during testing phase.
• Functioned as the point-of-contact during the defect tracking process.
• Attended defect resolution meetings with the development teams and worked towards bug resolution.

Environment: Windows 1998/NT, UNIX, Win Runner, Test Director, JavaScript, XML, Web Logic and IIS