SUMMARY

• Over 8 years of experience in testing software applications and has been working as a Senior Software Quality Assurance Analyst for the last 5 years with major emphasis on products related to Health Care, Banking and Retail domains.
• Worked with the build/release management teams to validate the system setup and configurations at pre - deployment stage.
• As a Senior QA, responsible for creating Test Plans, Test Strategies, Test Metrics and Test Matrices.
• Very good experience in various Web and Client Server applications using SOAPUI, Hermes.
• Experienced in SDLC Methodologies like Waterfall, Agile and Scrum.
• Experienced in defect management and quality assurance using HP Quality Center (QC), HP ALM, Jira, Rally.
• Hands on in leading various defect triage meetings to TEMPeffectively manage the defect life cycle saving cost and time.
• Experienced in testing on mobile platforms such as IOS and Android.
• Experienced in data base testing and hands on with SQL Server, Oracle, MS Access.
• Experienced in Backend, GUI, Functional, System, Integration, User Acceptance and Regression testing.
• Involved in Disaster Recovery Plan exercises on applications.
• Strong analytical/logical design and problem solving skills. Good verbal/written communication and excellent interpersonal/presentation skills. Fast-paced learning ability, self-motivated, efficient, innovative, reliable.

TECHNICAL SKILLS

Tools: & Utilities: SOAP UI, WinSCP, Putty, IBM Tivoli, Webinex, MS Excel, PowerPoint, MS Word, Textpad, Notepad ++

Defect Tracking Tools: HP ALM11.2 (upgraded version of QC), Quality Center9.2 (QC), Test Manager(TFS), JIRA and Bugzilla, Clear Quest, Defect Tracker

Project Methodologies: Agile, Scrum, Waterfall

Languages: C, C++, Java

Data Base: Oracle9i/11g, SQL Server2005, MS-Access

Scripting Language: XML,HTML and Groovy

Operating Systems: Windows 95/98/2000/XP, 2003, XP, UNIX, Mac

Version Manager: Subversion (SVN), Confluence and Rally

Browsers: Internet Explorer, Mozilla Fire Fox, VMware, Safari and Chrome

Automation Tools Knowledge: HP Quick Test Pro (QTP), SmartBear, Test Complete

PROFESSIONAL EXPERIENCE

Confidential, Eagan

Senior Software QA Consultant

Responsibilities:

• Acting as QA lead for manual testing team, preparing test plans
• Coordinate with team members and halp them to reach the goal per project deadlines.
• Involved in halping the team to switch from waterfall to agile as the project is currently migrating from waterfall to agile
• Involved in halping the team on prioritizing the work when facing road blocks.
• Mentoring team members on Quality Center tool
• Designing test cases from Use cases, BRD documents, User stories and documenting in Quality Center and executing them
• Constantly working with automation testing team to automate the test cases.
• Involved in coordinating informal test case review with business analysts for the requirements gathering and test approach prior to business test case review.
• Highly involved in Business test case review meetings to get business approval on the test plans designed by demonstrating to the bigger group using web tools or video conference
• Frequently implement the changes to test plans based on the Business specifications, Requirement specs, CR, Scenarios and Test Conditions
• Manage automated test suites in QTP by tweaking and modifying necessary changes to existing functions.
• Daily interaction with Sunnyvale team in California
• Highly involved in coordinating offshore calls for status meetings with team based in Bangalore, India and share the status with team
• Preparing the test data for both manual and automated test cases ( preparing test data for batch testing)
• Managing defects in Jira and active coordination with the developers in resolving bugs
• Extensive use of web-based tools for noledge transfers, test plan reviews and status updates.
• Extensive noledge of presenting QA signoff documents to business with traceability matrix document

Confidential, Bloomington

Senior Software QA Consultant

Responsibilities:

• Coordinating with the business analysts for the requirements and test approach, gather the relevant test data necessary for test cases, based on the Business specifications, Requirement specs, Scenarios, Transactions and Test Conditions
• Daily interaction with offshore team in India and another location in TOKYO
• Extensive involvement in SOAP UI based projects and creating, regression test scripts and the execution of the same.
• Writing different kinds of scripts and assertions in SoapUI for performance test scripts and debugging the messages in JMS broker in Hermes
• Preparing the test data for both manual and automated test cases Test data generator(a java tool) for batch testing.
• Designing test cases for user stories in Test Manager
• Debugging the failures in logs using WinSCP or Putty or Vi Editor.
• Managing defects in Jira and work with developers until the resolution
• Extensive experience in browser compatibility and OS compatibility testing.
• Extensive use of web-based tools for noledge transfers, test case reviews and status updates.
• Active involvement in agile methodology activities like daily standup meetings.
• Active coordination with the developers in resolving bugs
• Coordinated and halped with User Acceptance Testing.
• Extensive noledge of presenting Demo as a QA signoff process to get the business acceptance as described in acceptance criteria for a user story

Environment: SoapUI, Hermes, Jira, Confluence, Subversion, Java, Visual Studio 2012/2010, Team foundation server (TFS), Microsoft Test Manager (MTM), XML, SQL Oracle SQL Developer, WinSCP, Putty, Unix, Test data generator

Confidential, Eden Prairie, MN

Senior Software QA Consultant

Responsibilities:

• Follow various SDLC methodologies (Agile, Scrum, Waterfall) for finalizing Entry and Exit criteria for different Testing Cycles.
• Working with different EDI formats such as EDI 834, EDI 835 and EDI 837.
• Creation of Test Cases and Test Plan for UAT, SIT, Regression and Functional test cycles. Status reporting for the mentioned test cycles.
• Testing across mobile platforms such as IOS and Android for various web services.
• Leading and mentoring resources in the project and reviewing test cases created by new resources.
• Coordinator for Data setup of functional, Regression and UAT testing.
• Test Planning, Test Designing, Test Execution and Defect Reporting
• Management of Testing, Build and Defect Tracking tool (QC,HP ALM)
• Generation and Manipulation of scripts for SOAP UI testing as a part of Web Services Testing.
• Maintenance of test related docs in Confluence and Creation of workflow diagram using VISIO.
• Responsible for maintaining automation scripts and testing related docs in SVN.
• Creation of Defect reports for the production tickets.

Environment: UAT (User Acceptance Testing), SIT (System Integration testing), Web Services, XML, Oracle, Windows XP, PEGA, UNIX/ Linux, Mainframes, HealthCare Claims, QC.

Confidential, Eden Prairie, MN

QA Specialist

Responsibilities:

• Contributed to multiple projects ranging from Web-based software tools to Mobile applications. “Account Management System” was the main web-based solution used for tracking field based operations. Same solution was deployed as a mobile solution on smart phones and tablets as well.
• Acted as an SME for the existing applications and to lead the testing efforts for the enhancements.
• Formulating test strategy for the system changes/enhancements and getting them tested
• Onsite-Offshore co-ordination
• Leading a 4 QA members to guide them in right direction and support the team
• Extensive involvement in testing the mobile app on iPhone and Android devices - both smart phones and tablets.
• Worked closely with Business analyst to understand the requirements and developed test plans and test cases.
• Actively involved in Daily stand up meetings for consolidating and providing status updates.
• Active involvement in the upkeep of the test cases and test plans as the system gets enhanced.
• Direct interaction with end users to understand their needs and ensure the product meets their expectations.
• Developed and executed manual test cases based on verbal requirements as well.
• Responsible for developing and executing regression test scripts.
• Performed Stress testing and load testing, Responsible for testing web pages and site flow functionalities.
• Responsible for documenting the identified bugs along with the steps to reproduce. In addition, worked with the developers to resolve, retest and close the bugs.

Confidential, Bloomington, MN

QA Analyst

Responsibilities:

• Coordinating with the business analysts for the requirements and test approach.
• Preparing the test data for both manual and automated test cases
• Writing performance test cases and executing the same for multiple users
• Involved in testing and Quality assurance activities of the web based software applications.
• Involved in maintaining test plan and test cases.
• Performed Stress testing and load testing.
• Updated test cases based on evolving requirements, developed and executed manual test cases based on verbal requirements.
• Used Quality Center for documenting test cases, test results and for running scripts directly from Quality Center manually.
• Performed GUI, Functionality, Browser and OS compatibility testing.
• Maintained the life cycle of the bugs through defect tracker tools(Quality Center)
• Involved in maintaining test plan and test cases.
• Performed Stress testing and load testing, GUI, Functionality, Browser and OS compatibility testing.
• Manage automated test suites in QTP by tweaking and modifying necessary changes to existing functions.

Confidential, Minneapolis

Quality Analyst

Responsibilities:

• Formulating test strategy for the system changes/enhancements and getting them tested
• Onsite-Offshore co-ordination
• Interaction with client to facilitate smooth implementation and migration of code for merger support
• Analyzed manual test cases and reviewed them with Manager.
• Worked on production data to migrate all the active accounts from Wachovia to Confidential
• Created reports on migration for higher management.
• Used Quality Center for documenting test cases, test results and for running the test cases manually from Quality Center.
• Experienced in managing and creating traceability between requirements, tests, defects, code changes using ALM.
• Mentored the team members, participated actively in all the team meetings.

Confidential, Minneapolis

Quality Analyst

Responsibilities:

• Developed test cases and executed them after creating the required test data.
• Manual execution of the test scripts on every release of the software and keep track of the bugs and their statuses.
• Involved in maintaining test cases as the project evolves.
• Participated in test case walkthroughs and coordinated with other teams.
• Responsible for providing periodic status reports.

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Predominantly involved in manual testing based on the stated requirements.
• Creation of test data according to the stated requirements.
• Writing SQL Queries to ensure the data is in-tact.
• Responsible for testing and supporting the interfaces for HR, Payroll and Benefits.
• Analyzed critical HR/Payroll issues through debugging using SQL queries.
• Conducted root cause analysis of issues and worked with the development team to provide fixes.

Confidential

Software Test Analyst

Responsibilities:

• Worked as a tester who was part of a 5 member team.
• Involved in creating informal test cases which covers the stated requirements.
• Worked in tandem with the developers for assisting in Unit Testing and System Integration Testing.
• Involved in documenting and verifying the defects.
• Involved in Database testing using SQL Queries.

Confidential

Software Test Analyst

Responsibilities:

• Understanding Business Requirement Specification.
• Created and Executed Test cases according to the Functional Specifications.
• Involved in Functionality Testing and Regression Testing.
• Performed System Integration Testing, User Acceptance Test (UAT).
• Involved in writing and verifying the defects.
• Involved in Database testing by executing SQL Queries.
• Tacking the bugs using Defect Tracker.