SUMMARY

• Ecommerce specialist. ISTQB Certified Quality Assurance Engineer with focus on Business Analysis, Automation and manual Software Quality Assurance (SQA) and Testing & Documentation in BFSI (Banking, Financial Service and Health & Insurance) & Entertainment/ Sports Domain. Good understanding of Transportation and Logistics Industry.
• Hands on experience in working with testing tools like Selenium, SoapUI, LoadUI, QTP & Quality Center. In - Depth knowledge of the Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC).
• Thorough understanding of QA methodologies with expertise in Black Box testing and Gray Box Testing.
• Well versed with popular automation testing tools QTP and Selenium.
• Hands-On Lead with charming personality, strong analytical, communication, problem-solving, decision making and documentation & organization skills and an excellent team player.
• Mobile (wireless) and wired Testing expertise.
• Part of Agile testing team sCommerce testing, Website testing, cross browser testing
• SaaS customization and COTS implementation testing
• Testing on Roku, Chromecast, WD, Sony, Amazon, Amazon, etc.
• Automation testing using Selenium IDE/ RC & WebDriver. Programmed using Java, JUnit & TestNG.
• Performed Flash (Automated) and Media Testing, Web Services Testing, eCommerce Testing.
• Experience in performing Functional, Regression, Database, Load and Performance Testing
• Hands-on experience with debugging tools like Firebug, Fiddler, Postman, Charles, in-browser developer tools, etc.
• TEMPEffectively and successfully lead a team of 7, including the offshore resources
• Experience working with onsite, remote, and third-party teams
• Extensive experience managing fluid requirements
• Skilled in the analysis of Business Requirements for software/ application development from functional and Project Management perspectives
• Involved in creating Business Requirement Documents (BRDs)/ Technical Design Documents/ Database Design/ Functional Requirement Documents (FRDs) and User Manuals.
• Proficient in documentation process from gathering, documenting and analyzing business requirements to delivering functional & technical requirements like GUI, screen & interface designs and DB design.
• Proficient in translating business needs into detailed written requirements for the development team.
• Expertise in Manual and Automation Testing, Testing Methodologies, System Testing, Functionality Testing, Regression Testing, Performance Testing, designing Test Case Scenarios and validating Software Application using Selenium and Quick Test Pro
• Experience in creating Use Cases, Business Systems Designs (BSD), Project Plans, Requirements Traceability Matrix (RTM), conducting GAP Analysis, SWOT analysis, Risk Analysis, Businesses Processes Modeling Notation (BPMN), and preparing Training manuals and Knowledge Transfer manuals.
• Excellent Business writing skills in writing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS), Workflows.
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity diagrams in MS Visio and Rational Rose
• In-depth knowledge of complete software development life cycle (SDLC) and various Software Methodologies such as Rational Unified Process (RUP), Agile and Waterfall Methodology.
• Vast experience conducting and documenting the As-Is/To-Be processes and Business Process Re-engineering (BPR) exercises according to the RUP and UML development methodology.
• Experience in business Data Mapping, Data modeling,Data warehousing, Process modeling, Process flows and Software requirement analysis.
• Experience in software testing which involved development of Test Cases, Test Plans, Test Validations and Test Scripts and performing UAT.
• Good knowledge and experience in providing quality assurance in client/server as well as testing web applications manually and using Automation Tools.
• Able to collaborate with team members & peers in both business and technical areas to deliver system solutions in line with corporate priorities
• Highly efficient in Complex, Agile, Dynamic, Onshore-Offshore project environment.
• Experience in working on concurrent projects in a very demanding situation and able to focus on one problem yet flexible enough to multi-task easily

TECHNICAL SKILLS

Programming Languages: Java, .Net, J2EE, SQL, PL/SQL, Groovy

Databases: MS SQL Server, MS Access, Oracle

Database Tools: SQL Developer, SQL Navigator

Operating Systems: Mac, MS Windows 95/98/XP/ Vista/ 7/ 8, Android, iOS

Packages: MS Office, MS Outlook

Development Environment: Eclipse

Automating Tools: Selenium, Quick Test Pro, Load RunnerWebServices

Testing Tools: SoapUI, Rest Client, JMeter

Load Testing Tool: JMeter, LoadUI

Integration Tools: Hudson

Software VersioningandRevision Control: Subversion

Build Automation: Maven, Ant

Testing Framework: TestNG

Methodologies: Agile, SDLC

Requirement/ Defect Tracking Tools: Jira, Bugzilla, Mercury Test Director/ HP Quality Center

Modeling Tools: MS Visio, Rational Rose, Requisite Pro, Web sphere

Browsers: IE, FF, Chrome, Safari, Opera

Devices: iOS: iPhone5/5S/6, iPad Air, iPad Mini Android: Samsung S4/S5/S6, Nexus tablet Windows: Lumina929,/1502 BlackBerry 10.2.1 …

PROFESSIONAL EXPERIENCE

Confidential, Mid Town, NY

Team Lead

RESPONSIBILITIES:

• Automate web testing and flash testing using webdriver
• Webservices testing using online tools and cURL
• Use Webdriver-Maven-Hudson-SVN-MySQL-SoapUI for the new automation project
• Ecommerce testing, 3rd party integration testing,
• Testing on Roku, Chromecast, WD, Sony, Amazon, Amazon, etc.
• Mobile testing
• Gather and document the business & technical requirement for the automation applications for the development team.
• Create BRDs/ FRDs/ TDDs.
• Create User and Training Manuals for the newly developed application.
• Designed and developed over 1000 high level and detailed Test Cases & Test Steps.
• Give presentations and weekly status updated to the C-Level Management.
• Create flow charts to assist development team with the process flow and interdependencies.
• Document and track test scripts, test results, test analysis, and reported over thousands of defects using Bugzilla & Jira.
• Participated in periodic scrum review meetings with Executive Team- onsite & off-shore.
• Work on automation tool Selenium, SoapUI & LoadUI for Regression Testing and modified the test scripts according to the requirements using Java.
• Work with command line tool like cmd prompt and cURL.
• Identified and Enhanced Maven Repository and modified POM.xml as required.
• Verified and validated assigned software components and function sets throughout the Agile methodology development life cycles.
• Prepared detailed weekly Test Reports for reporting the status of the new automation application.
• On regular basis tested online forms, webservices, commerce flows, entitlements, media Flash player and dynamic & static web ads.
• Performed Cross Browser testing on numerous versions of IE, FF, Chrome, Safari & Opera on varied platforms manually and using Selenium Grid, JUnit and TestNG.
• Implemented Test plans, Test Scenarios, Test Cases & Test Data and established Traceability matrices.
• Created Data Driven Automation Framework.
• Performed Mobile App and website testing.

Environment: Java 1.7, J2EE, Developer, PL/SQL, SQL, Oracle, IDE 2.4, WebDriver 2.37, JUnit, TestNG, ANT, Windows 7 & 8, Mac 10.8-10.10, Bugzilla, Jira, SQL Server, Subversion (SVN), Maven, Hudson, Rest Client, JMeter, SoapUI, LoadUI, MySQL, Navigator, Groovy, Mobile Devices

Confidential, NY

Sr. QA Analyst/ Business Analyst

RESPONSIBILITIES:

• Created User Manuals for CosMule and EIR applications.
• Gatheird and documented the business requirement for EMS and My Brokerage applications for the development team.
• Designed and developed high level and detailed Test Cases based on the available Use Cases.
• Implemented Test plans, Test Scenarios and Test Cases and created Traceability matrices.
• Documented and tracked test scripts, test results, & reported the defects using Quality Center.
• Participated in daily scrum review meetings with Executive Team.
• Worked on automation tool Selenium IDE & Selenium RC for Regression Testing and modified the test scripts according to the requirements.
• Extensively used Parameterization, Reusable action, Reusable Function during regression testing
• Identified and Enhanced Repository files, Recovery Files and Library Files.
• Verified and validated assigned software components and function sets throughout the Agile methodology.
• Actively involved in UAT Testing.
• Involved with help desk support, directly interacting with the clients.
• Prepared detailed weekly Test Reports for reporting the status of the applications.

Environment: Java 1.6, J2EE, Oracle 10g, PL/SQL, SQL, Selenium IDE, Selenium Remote Control, Windows 7, Quality Center 10, SQL Navigator 6.5.

Confidential, NY

QA Analyst

RESPONSIBILITIES:

• Tested Web-Services using Rest Client and JMeter. Edited XML files.
• Implemented Test plans, Test Matrixes, Test Scenarios and Test Cases based on functional specification and documented it for higher levels of management.
• Participated in daily meetings and review meetings with Executive Team.
• Involved in testing of application at Module level and system level for the quality of software after each build release of the application.
• Worked on automation tool Quick Test Pro for Regression Testing.
• Extensively use Parameterization, Reusable action, Reusable Function during regression testing
• Modified the test scripts with predefined and user defined functions according to the requirements.
• Performed Database Testing and Backend Testing.
• Designed and developed high level and detailed Test Cases based on the available Use Cases.
• Assisted UAT team by providing test data and test scripts and actively involved in UAT Testing.
• Identified and Enhanced the Regression model by adding scripts from system test, which can be used for regression after every release.
• Coordination with Offshore Team.
• Prepared detailed functional and business documents for the offshore team.
• Prepared User Manual for Banker Assist, Contact Manager and Customer Assist to be used in the training of the end users.
• Prepared detailed Test Metrics on a weekly basis for the project members to know the status of the application.
• Documented and tracked test scripts, test results, test analysis, and reported the defects using Quality Center and assisted the higher levels of management in analysis of risks and issues in project releases.

Environment: Java 1.6, Web Logic, Oracle 11g, SQL, Quick Test Pro 10, Rest Client, Windows 7, JMeter, Quality Center 10, Navigator.

Confidential, NY

BA/ QA

Responsibilities:

• Analyzed requirements, modeled current business environment and produced cost TEMPeffective redevelopment options for the system to capture project details and calculate return on investment.
• Gatheird and documented requirements. Interaction with clients to understand a broad range of reporting requirements, and validating it with the regulatory requirements for reporting.
• Managed and tracked change control process of requirements and design changes using Rational Requisite Pro. Documented the changes, issues and their impact on the system design and delivery.
• Crystal Reports was used to generate reports from different databases for all business needs.
• Wrote Functional requirements specification (FRS) documents as per the Business requirements and process flow.
• Gatheird and analyzed the requirements and converted them into User Requirement Specifications and Functional Requirement Specifications for the designers and developers to understand them as per their perspective.
• Extensively involved in contacting the Executive Management, Senior Management, Project leads and Project Managers in the process of discussing and resolving technical and functional problems.
• Involved with teams for root cause analysis activities and data collection plans.
• Performed GAP analysis of AS IS and TO BE systems and modeled them for better understanding of the business process.
• Developed UAT Test Plan, Test Strategy, Test Cases, Test Criteria or Test Condition, Test Scripts and performed User Acceptance Testing along with the Business Users.
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical people.
• Used Rational Requisite Pro for managing the Requirement Analysis.
• Used MS Visio to carry out the Business Use Case Modeling and Business Object Modeling effort to develop the business architecture for rapid and controlled application development.
• Created various types of UML Diagrams like Use Case Diagram, Activity Diagram, Class Diagram and Sequence Diagram to model the business use cases, business activities, business entities and business workflow and the interaction between them.
• Involved in preparing test plan, test script and test cases based of functional requirements using Rational Test Manager.
• Conducted meetings with users and other stakeholders to elicit, organize and document the requirements.
• Worked with business units to ensure organizational and team TEMPeffectiveness and to help manage change initiatives.
• Enhanced the Test Cases by analyzing the Specification Documents.
• Created Traceability Matrix to ensure that all the requirements are covered by the test cases.
• Acted as User Acceptance Testing coordinator and monitored business testing and interfaced with the development team regarding defect status and fixes on daily basis.

Environment: MS Visio, Requisite Pro, Rational Rose, Windows XP, MS Office (Word, Power Point, MS Excel, MS Access), Clear Quest, Test director, UML, SQL Server.