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Sr. Qa Analyst Resume

5.00 Rating

Vernon Hills, IL

SUMMARY

  • 8 Years of diverse experience in the field of Quality Assurance and Software Testing.
  • Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Product Lifecycle Management (PLM), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), Agile - Scrum. Extensively experienced in devising and implementing Software Testing Methodologies
  • Possess strong knowledge of Healthcare Terminology and extensive experience working on healthcare projects. Specialized experience in healthcare insurance domain. Profound understanding of insurance policies like HMO (Health Maintenance Organization) and PPO (Preferred Provider Organization) and proven experience with HIPPA (Health Insurance Portability and Accountability Act) 4010, 5010 EDI (Electronic Data Interchange)
  • Experienced work in with X12 version 4010, 5010 transactions, GAP analysis, design and migration strategy.
  • Experience in Testing HIPAA X12 4010 & 5010, transaction 837, 835. Have knowledge on 270, 271, 276 and 277.
  • Have an experience working on FACETS.
  • Created Test Plans, Test Strategy, Test Cases, Test summary reports and Test Scripts for end to end functionality testing and configured Defect Management Process.
  • Experience working as a Test Coordinator and played a liaison between business & testing teams.
  • Experience in GUI (Graphical User Interface), Functionality, Regression, Backend testing, Load testing and Integration testing.
  • Experience with overall GUI testing of the application- independent of functionality and with the functionality of the system.
  • Worked on web testing and worked on cross browser testing.
  • Mapped Requirements to test cases using traceability matrix to requirements, created test sets and executed tests in Quality Center.
  • Performed manual testing of the applications to verify the requirements and business functionality.
  • Performed Batch Testing for various modules in the application and combined them to check their accuracy, performance and reliability.
  • Used defect-tracking tools like JIRA, Quality Center, Test Director and IBM Clear Quest (Rational tools) for collecting Test Matrices, reporting the modification requests and tracking them to completion.
  • Excellent judgment skills in identifying areas of high-risk, critical business areas, early in an application and prioritize my tasks to focus my testing effort when time is limited.

TECHNICAL SKILLS

Operating Systems: Win95, 98, 2000/XP/2003 Server, DOS, iOS, Android and UNIX

Languages: C, C++, Java, SQL, .Net

Database: RDBMS, Oracle, DB2, SQL Server, MS Access

Testing Tools: Manual Testing Tools, Automation Testing Tools

Defect Tracking Tools: JIRA, Quality Center, Test Directory, Clear Quest, MS Excel

Utilities: MS Word, Excel, Macros, Access, Power Point

Modeling Tools: Rational Rose, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, Vernon Hills, IL

Sr. QA Analyst

Responsibilities:

  • Reviewed the Business Requirement Documents (BRD) and the Functional Specifications for CAPELLA application
  • As a Senior Quality Test Analyst worked closely with Test Lead, Project Manager, Business, Developers, Business Analysts and participated in the requirement gathering, design documents, bug reports reviews
  • Involved in Backend, Regression, Integration, Functional, Smoke, End to End Testing of the Capella applications
  • Involved in a team of 7 testers and a Test Lead
  • Worked in Service Oriented Architecture (SOA) with UI Interface (front end), Services Interface (Middle Tier) and Database Interface (backend).
  • Tested the Capella Application on various QA environments like DEV, SYS, STAGE and Prod.
  • Apart from CAPELLA application worked on Claims Reconciliation project.
  • Performed Mobile Testing on Capella RCM module. It was the first ever mobile application at Confidential HealthCare.
  • Major screens concentrated in testing RCM Mobile application involve Wordlists, Demographics, Pathways, Placements, Providers, Contacts
  • Tested the Mobile application using iOS on iPad App and safari browser
  • Requirements tracking and Defects logs were tracked in using JIRA
  • Tested the Mobile App in parallel with premium and the always compared with the databases to validate the date
  • Handled tight deadlines

Environment: Capella, JIRA, iOS, HIPAA, C#.Net, Oracle, SQL, SQL Developer, Batch Processing, Fiddler, MS Office, Windows XP

Confidential, Solon, OH

Test Lead / Sr. QA Associate

Responsibilities:

  • Reviewed the Business Requirement Documents (BRD) and the Functional Specifications.
  • As a Test Lead worked closely with Project Manager, Business, Developers, Business Analysts and participated in the requirement gathering, design documents, bug reports reviews
  • Involved in Regression, Integration, Functional, Smoke testing.
  • Involved in a team of 15 testers with on-site and off-shore business model.
  • Executed the test cases, gathered and evaluated results and generated test summary reports.
  • Worked extensively on web-based testing and involved in UAT environment, pre-production environment and production environment.
  • Handled the project from the point of requirements to final signoff to the end client for code deployment.
  • Worked extensively in various projects which are related to Medhok: CD & Appeals project, MED-D Dashboard, CTM & Grievance, Electronic PA.
  • Conducted extensive testing in verifying the various Letters generated from the MEDHOK application which would be a finally delivered to Members and Prescribers, performed member eligibility testing before code pushed to Production, performed testing on previously existing data(CD/Appeal history file).
  • Worked on FACETS on Membership module to validate the member eligibility and member enrollment for different plans.
  • Validated the Member and Prescriber letters which involved: Faxes, RFIs, AOR, Notice of Case Statuses, Approval and Denial criteria
  • Tested Decision tree for all the drugs in the Formulary of every individual clients and made sure there are no major bugs before production.
  • Tested 7 different formulary like Plus Strategy, Expanded Core, Basic Strategy, Skinny, Basic Core, Plus Core, Platinum.
  • Worked extensively on ePA (Electronic Prior Authorization) project where the providers can directly interact with the Pharmacists for a particular prior authorization record. dis application was both web based and Mobile based.
  • Tested the mobile app for ePA application using iOS and iPad.
  • Defects were tracked, reviewed, analyzed and compared using JIRA and Quality Center
  • Performed End-to-End testing after bug fixes and modifications.
  • Participated in daily/weekly status meeting, Coordinated with the Project Manager, Business team (PA Admin team), Developers, Business Analysts and Testers to resolve the defects & close them.
  • Extensively worked on Production tickets and made sure the system works right in the UAT (User Acceptance Testing) environment. Also provided the RCA for the production tickets to Business team.

Environment: JIRA, Quality Center, HIPAA, CAS, MEDHOK, iOS, Windows XP, MS-OFFICE, FACETS, SharePoint, MED-D Dashboard.

Confidential, Philadelphia, PA

Testing Coordinator / Sr. QA Tester

Responsibilities:

  • Reviewed the Business Requirement Documents (BRD) and the Functional Specifications.
  • Created Test Plans by going through the design and functional specifications.
  • As a Test / Quality Center / Quality Control Coordinator for HIPAA 5010, I was responsible for Monitoring “review and rejected scripts”, Identifying scripts that are passed but not “reviewed and approved”, Ongoing review and approval maintenance, Ongoing detailed status of transaction, Updating defects and conducting daily meetings.
  • Involved in developing Test Scripts as per the business requirements in Quality center
  • Involved in daily defect meeting with testers, developers and Business analysts.
  • Followed Agile - Scrum testing methodology
  • Extensive knowledge of working on Paper claims and testing the applications based on it.
  • Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
  • Developed various test cases for testing HIPAA 837I/P (4010, 5010).
  • Worked extensively in converting 4010 production claims to 5010 and test various applications in the entire system.
  • Worked extensively on Paper claims which are in NSF and UB92 format.
  • Performed End to End testing and tracked the claim status in CIS.
  • Prepared different kinds of claims based on the nature of test requirement like 837, 835, NSF, UB92.
  • Experience in Testing HIPAA X12 4010 & 5010, transaction 837, 835. Have knowledge on 270, 271, 276 and 277.
  • Validated the reports and files according to HIPAA X12 enforced standards.
  • Worked on the claim routing and claim processing Scenario in MAINFRAME legacy system.
  • Worked extensively and navigated the claim routing on EDI, CIS, MHS through the GUI
  • Worked extensively on ITS systems navigating through Mainframe
  • Experience working on Diagnosis codes, ICD-9 codes, Procedure codes, Revenue codes.
  • Involved in Change Request process and performed System and UAT as the project is in Production.
  • Performed Manual Testing for the entire Host MAPPO, FEP, other LOB application systems (E2E testing).
  • Identified defects while executing and reported the defects using HP Quality Center. So, used Quality Center as a defect tracking tool.
  • Interacted with Business Analysts for UAT (User Acceptance Testing), and tested the possibilities of system failure with UAT.

Environment: QC 10.0, XML, HIPAA 4010/5010, EDI, ClearCase, HTML, JavaScript, Lotus Notes, DB2, SQL, IBM Mainframe, VMware, AS400, SharePoint, Win XP, Java.

Confidential, Holtsville, NY

Quality Test Engineer

Responsibilities:

  • Involved as a team member in ADC where my contributions supported TNV.
  • Performed complete testing in manual, semi automated and automated for barcode scanners.
  • Automated Tests for System and Regression Testing using C++ scripts in Tessa.
  • Worked in all phases of Manual Testing including Integration Testing, System Testing, Business Functionality Testing and Regression testing of the application.
  • Manually executed test cases for Smoke and Functional Testing.
  • Reported the defects in Tessa.
  • Obtained test plans from ClearCase, which can be viewed in Windows format and dynamic view.
  • Interacted with Test Leads and Software Team regarding issues in the test plans and application which are being tested.
  • Developed Test Summary Reports and participated in GO / NO-GO meetings.
  • Conducted Automated Testing on basic functionalities of the application.
  • Provided data to the Business Analysts during UAT.
  • Reported the bugs and defects in ClearQuest.
  • Looked into code for automation testing and performed the automated script manually.
  • Used ClearCase to manage and explore network files.
  • Used many Hosts for different type of testing like Simple COM port, Keyboard Wedge Host, HID Emulation, OPOS, SNAPI, CDC Emulation, SADE box, ROOT box and gunsling.

Environment: Tessa, IBM Rational ClearQuest, ClearCase, IE, MS Office, C++, Windows 2000/XP/CE

Confidential, Philadelphia, PA

QA Tester

Responsibilities:

  • Extensively involved in gathering the business requirements and the in preparing the test strategy documents.
  • Ensured and tested the applications are according to the design and compliance for seamless migration.
  • Implemented the testing dividing in Phases and in turns in Wave testing patterns which impacts only certain to systems that are to test.
  • Involved in testing the applications which span from Ordering, Provisioning, Credit evaluation and the Billing systems in telecom.
  • Involved in UAT testing for migrating the data.
  • Prepared the test deck and test steps for the Self Service Applications based on the requirements and systems to impact.
  • Extensively involved in performing integration, system, connectivity and End2End testing.
  • Implemented Agile testing methodology for web ordering and billing cloning and migration..
  • Extensively used the test plan and test lab of Quality Center for test development, execution and reporting of the test strategy.
  • Successfully implemented the End2End testing and UAT (User acceptance testing) for ORT on agile mode for Spin co Go Live (Production).
  • Created a test bed pool of live accounts for the Spinco Go Live to avoid the revenue reorganization for the organization.
  • Involved in creating test databases using Microsoft Access and SQL Server 2005 with live pool which is helpful for management and reporting, which is handover to Frontier as the part of agreement.
  • Worked closely with the developers and the reporting teams, to ensure the timely delivery of the test data and test results.
  • Extensively involved in timely reporting the status of migration to CIO, executive-vice-presidents and the auditors.

Environment: C#.Net, QTP, Windows XP, SQL Server 2005, MS Access, MS Office, JavaScript, HTML, UNIX, Windows XP & Vista, Quality center.

Confidential, Los Angeles, CA

QA Tester

Responsibilities:

  • Reviewing and analyzing the BRD, FRD, and SRD documents, and understanding the RUP methodology of the organization.
  • Developed detailed Testing Strategy for the entire application and developed test plans and test cases based on technical specifications and Requirements in Quality center.
  • Involved in the complete test methodology and Test life cycle (Initiation, Inception, Elaboration, Construction, Deployment and Support)
  • Regularly participated in reviews and walkthrough meetings to understand the requirement documents and the behavior and functionality of the application and tool.
  • Analyze Use Case specifications from user requirements and develop test cases
  • Perform peer-review of the test cases before reviewing them with project team
  • Used Quality Center 9.0 for planning, scheduling and executing the test cases, test sets, track and report system defects.
  • Created Traceability Matrix to map test cases to requirements
  • Extensively involved Functional .Integration, System, Regression and User Acceptance testing.
  • Wrote SQL queries to verify GUI front-end results and to extract and manipulate data to satisfy test cases requirements, using DB Visualizer.
  • Worked closely with the developers and the reporting teams, to ensure the timely delivery of the test data and test results.
  • Facilitate User Acceptance walk-through sessions.
  • Gather, analyze and report out finding of the tests

Environment: QTP, MS SQL Server, Websphere App Server, SQL, TOAD for MS SQL Server, UNIX, Shell Scripting, Rational Test Manager.

Confidential, Rockville, MD

QA Tester

Responsibilities:

  • Developed detailed Testing Strategy for the entire application and developed test plans and test cases based on technical specifications and Requirements in Quality center.
  • Actively participated in all phases of testing life cycle including document reviews, inspections, and project status meetings
  • Prepared complete Test Result Reports (TRR) in the MS-Word format for each build of the application
  • Manually did the Functional and Regression testing by executing the Program files from the command line using UNIX commands.
  • Manually executed Test Cases for batch programs. dis testing involved running the shell scripts and executables at the command line and involved in partial UNIT testing.
  • Responsible for validating database changes implemented on the tandem database.
  • Extensively used SQL and wrote complex SQL Queries for manual backend testing.
  • Used Mercury Quality center for updating the status of all the test cases & test scripts that are executed during testing process
  • Defects were tracked, reviewed, analyzed and compared using Mercury Quality center and Clear Quest.
  • Performed End-to-End testing after bug fixes and modifications.
  • Participated in weekly status meeting, Coordinated with the developers and testers to resolve the defects and close them

Environment: SQL Server, UNIX, and Windows XP, Mercury Quality Center, SQL

Confidential

Test Analyst

Responsibilities:

  • Understood the business requirements and obtained a clear understanding of the software to be tested.
  • Analyze business requirements and segregated them into high level and low level Use Cases, activity diagrams and Robustness Diagram using Rational Rose according to UML methodology thus defining the Data Process Models.
  • The requirements were managed using Rational Requisite Pro.
  • Laid down the complete set of processes for the entire Testing lifecycle including, Integration Test, User Acceptance Test and System Test along with the Entry / Exit criteria for each phase of testing.
  • Documented Test Plans and Test Cases using Rational Test Manager.
  • Prepared positive and negative test data for the functional test cases.
  • Executed the test cases, gathered and evaluated results and generated test summary reports.
  • Performed data driven testing using Data pool in Rational Robot and verified that the application was working properly with different country specifications.
  • Used SQL queries extensively to validate and manipulate the data in the Oracle database.
  • Maintained a track of the various versions of the Robot test scripts using Rational Clear Case tool.
  • Reported and tracked the status of the bugs, assigning severity ratings to them using Rational ClearQuest tool.
  • Interacting with the developers on resolving the reported bugs and various technical issues.

Environment: SQL Server, Windows NT and 2000, UNIX, MS Office, Test Director.

Confidential

Software Tester(Intern)

Responsibilities:

  • Developed Test plan and Test cases.
  • Interacted with developers and Business analysts.
  • Written manual test cases according to functional documents and requirements.
  • Included both manual and automated testing.
  • Responsible for testing functionalities of the application.
  • Involved in Front End, Backend, Regression, and Stress tests.
  • Was involved in White Box and Black Box Testing.
  • Conducted Functionality, Security, End to End, Performance Testing.
  • Conducted backend testing of the application by writing SQL queries.
  • Used Test Director for test documentation management and defect tracking.
  • Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Test Director, MS SQL Server, Oracle, Java, HTML

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