SUMMARY

• Over 5 years of QA experience in all phases of life cycle, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting
• Experienced in Confidential testing of Web and Mobile applications
• Understanding of SDLC, SQA Methodology and tools
• Certified in SFDC (force.com)
• Develop comprehensive QA documentation based on teh analysis of business requirements and technical specifications
• Completed formal training in Confidential manual and automated software testing
• In depth knowledge of Banking and Finance domain, and Loan Origination systems expertise
• Excellent communication and organizational skills
• Solid knowledge of databases, utilize SQL skills to validate test results against backend data
• Professional SQA career minded

TECHNICAL SKILLS

Platforms: MAC, Windows 7/Vista/XP

Mobile Platforms: Windows Mobile, IOS, Android OS Programming HTML, XML, JavaScript, SQL

RDBMS: Oracle, MySQL

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Test Automation: Selenium IDE/RC/Web Driver Virtualization VMware Server

Bug Tracking: Buganizer, JIRA, Bugzilla, Mantis, Pivotal Tracker, Elementool

Browsers: Opera, Safari, MS Internet Explorer, Mozilla Firefox, Chrome

Applications: MS Office (Word, Excel, PowerPoint, Outlook), SFDC, Oracle Business Critical Services

PROFESSIONAL EXPERIENCE

QA consultant

Confidential

Responsibilities:

• Tested front end of newly developed financial system
• Worked on guaranteeing dat all of teh testing deadlines were met according to schedule provided by Confidential
• Developed an understanding of teh systems to be tested based on provided Product Requirements and extensive exploratory testing
• Managed Defect Tracking process, which included prioritizing bugs, assigning bugs and verifying bug fixes using Buganizer ( Confidential 's defect tracking system)
• Involved in creating various test accounts and assigning appropriate data in order to ensure desired results based on provided entity requirements
• Performed GUI, integration, unit, functionality, regression, positive/negative, UAT testing
• Participated in testing side projects provided by Project Managers from created test cases and appropriate accounts and data dat would fit teh testing criterion ( product: ADX and YouTube)
• Executed existing test cases for various Financial Products in AdWords platform
• Authored new Test Cases in order to meet financial requirements for teh country dat was being tested (Total 13 countries - over 500 Test Cases each)
• Created test strategies dat increased test coverage and improved testing quality and results
• Worked on testing multiple entities with various financial/business requirements and ensured dat all of teh functionality worked correctly based on teh given entities taxation laws
• Tested teh work flow of teh application throughout various aspects of teh system ( ex: Customer creation, Payments, Collections, Invoicing, Billing Modifications, etc.)
• Worked closely with engineers/developers, project managers and other QA team member in order to ensure smooth testing process and resolution of teh system issues in a timely manner with best results possible
• Mentored junior QA analysts throughout teh testing project and verified testing results
• Consulted on signing of on builds ready for deployment to production environment

Quality Assuarance Engineer

Confidential, San Francisco, CA

Responsibilities:

• Performed Smoke, Exploratory, Functional, Boundary, Regression, GUI, Positive/Negative, Unit, Integration testing
• Solely responsible for developing Test Strategy and Test Cases for complete coverage of teh new platform
• Signed off on builds ready to be launched to production
• Prepared weekly productivity reports and submitted test metrics to teh management
• Automated Test Cases using Selenium WebDriver
• Documented and managed detailed Defect Tracking process (created bug reports, assigned priority/severity and verified bug fixes)
• Actively involved in daily scrum meeting for tracking testing progress
• Analyzed customer feedback through direct communication with users and escalated issues to developers for hot patch fixes between scheduled builds using Business Critical Services
• Executed cross platform and cross browser testing (used VMware on MAC OS for Win7/XP OS and browsers)

Software QA Consultant

Confidential

Responsibilities:

• Executed Smoke, Exploratory, Regression, Cross OS/ Cross Browser (through VMWare), Positive/ Negative, Unit, Boundary, etc. testing on builds
• Designed test plans and defined cases to ensure complete test coverage of teh application’s functions by analyzing system requirements document or through exploratory testing
• Automated Test Cases using Selenium IDE and WebDriver to streamline teh testing process
• Heavy concentration on testing quality of digital audio and video files, and still images
• Developed use cases, user interface specifications, and user requirement specification documents
• Analyzed application, system, and security errors. Escalated issues to developers and verified fixes
• Closely worked with development team on identifying root causes for defects and creating solutions by analyzing log errors (both web console and server)
• Analyzed business and system requirements, mange development of specifications to create and execute detailed test plans, and document, prioritize defects and verify fixes (through JIRA)
• Creating an automation test plan in order to save on time and resources for testing frequently utilized features
• Attended daily defect report meetings and presented progress updates
• Verified proper integration of various social media sharing capabilities of teh application
• Responded to client's feedback and analyzed requested design or functionality changes for planning of testing efforts in combination with teh development team

Confidential

Responsibilities:

• Focused primary testing efforts on teh IOS platform
• Validated proper integration of SalesForce data created for testing into teh application dat was being developed
• Created various test accounts using SalesForce systems (using Force.com for developers)
• Performed Smoke, GUI, Integration, Boundary, Positive/ Negative, Unit, Functionality, UAT, Cross OS/Browser, etc.
• Gathered Business process requirements and utilized Salesforce functionality to create test strategies and achieve those objectives
• Heavily concentrated on testing efforts on digital video contents (analyzing quality of video and audio files) of teh application and Social Media integration
• Created detailed test strategy and test cases for teh application and documented and reported testing progress
• Automated test cases through Selenium IDE/ WebDriver to reduce redundancy and increase efficiency
• Participated in daily meeting with development and design team
• Ensured proper documentation of found defects, followed through on teh progress and verification of fixes
• Ensured timely response to feedback from clients through direct contact with clients where appropriate
• Working closely with onsite team to guarantee dat all testing progresses were documented and communicated to SalesForce in order to improve development and design tasks and respond to changes in design or functionality

QA Analyst

Confidential, San Mateo, CA

Responsibilities:

• Performed Smoke, Regression, GUI, Integration, Exploratory, Postive/ Negative, Cross OS/ Browser ( using VMWare), UAT, etc. testing
• Created test strategy for various players (montage player, gallery player, Facebook player)
• Developed test strategy and test cases for various features of teh application
• Emphasized testing of Flash based digital video and audio contents (tested recording of digital files and playback to ensure quality of both video and audio functionality)
• Tested integration of Social Media Sharing with teh application ( Facebook, Instagram, Twitter, etc. )
• Performed testing both in development, production and live environments
• Worked with engineers and developers on adding various additional features to improve teh performance and increase productivity of teh application
• Responded to issues reported by clients through replication of teh defects (required direct contact with clients)
• Reported, tracked and verified defects ( through Pivotal Tracker)
• Represented QA team in daily stand up meetings to report found defects, dependencies and progress of testing activities

Software QA Consultant

Confidential, San Jose, CA

Responsibilities:

• Performed ad---hoc and exploratory testing of teh product features
• Developed test cases for functional and regression testing of numerous on-time objects including various widgets (pop---up windows, side bars, etc.)
• Ensured dat teh video and audio files quality was according to requirement specification and troubleshooting any deviations found
• Tested application sharing and editing capabilities of teh video content uploaded to teh cloud
• Validated integration of teh application with social networking web sites such as Facebook, Twitter, etc..
• Provided installation and configuration of teh Virtual Machines, Operating Systems, Browsers, etc.
• Participated in cross---browser (MSIE, Firefox, Chrome, Safari) and cross---platform (Windows 7/XP, MAC, IOS, Android) compatibility testing in virtual machine (VMware) environment
• Analyzed software failures, documented found defects and ensured verification via Elementool application
• Video game application developed for MAC, PC, IOS and Android platforms
• Web Educational Games for kids (puzzles, word games, geography, languages)
• Web based Classifieds application (similar to craigslist)

Premier Banker

Confidential, Los Altos, CA

Responsibilities:

• Maximized efficiency of all aspects of clients’ life situation (ex: Deposits, Investments, Retirement, Lending, Mortgage, etc.) by analyzing best fitting applicable solutions (individual and business)
• Responsible for meeting teh goals set up by teh company in terms of bringing new business and growing deposit relationships ( exceeded very challenging goals on constant basis)
• Heavily concentrated on Lending products ( Personal Loans/Lines- secured and unsecured, Home Loans and Lines, Business Loans, Credit Cards) using Loan Origination systems
• Mentored junior bankers on maximizing returns of various aspects of banking industry
• Assisted in Bank Audits
• Was nominated and received multiple awards for sales performance and customer service