QA Manager Resume

SUMMARY

Over 10 years of Combined experience in Software Development, Testing and Quality Assurance Management.
Certified Software Quality Analyst (CSQA) By Quality Assurance Institute, US.
Certified Project Management Professional - by PMI.
Certified Six Sigma Green Belt .
Have a thorough knowledge in ISO 9001:2000, CMM, CMMI methodology and processes.
Have a through knowledge of SIX Sigma and its corresponding integrated implementation in Projects.
Experience with multiple quality management models and methods (e.g., ISO, CMM, CMMI, PCMMI).
Experience in Test execution, Test planning, Test case Review and Test Management. Manual and Automated testing tools QTP, WinRunner, Test Director, Quality Center, for both client/server applications and web applications.
Excellent verbal, written skills in English and interpersonal skills.
Awarded “Above and Beyond”, “The Incredible” and “perfectionist” Performance award .

TECHNICAL SKILLS

Application Server/Web Server: IIS 4.0

Operating Systems: MS-DOS, UNIX, Windows 9x/NT/2000/XP

Database: Oracle, SQL Server 2000,MS Access

Testing Tools: Win Runner, Load Runner, Quick Test Pro

Defect Tracking Tools: Test Director, Quality Center

Configuration Management: Visual Source Safe, Clear case, CVS

Project Management: MS Project 2000

Scripting Languages: TSL, Java Script, VB Script, UNIX shell and Perl

Code Profiling: JProfiler

Code Coverage: Clover (coverage of Junits)

Requirements Traceability: Requisite Pro, Test Director

Code Review: PMD, Checkstyle.

Metrics Trend/Data Analysis: Microsoft excel, Microsoft Power point, Minitab.

Languages: C, C++, J2EE, ASP.NET,C#,VB.NET

PROFESSIONAL EXPERIENCE

Confidential

QA Manager

Environment: Visual Studio .Net, SQL Server 2000, Visual Source Safe 6.0, Windows 2000,Winrunner,Test Director.

Responsibilities:

Manage QA teams towards delivery excellence for all logistics testing projects within Confidential .
Project planning, status tracking and reporting.
Responsible for Estimation and Budget planning
Responsible for understanding of requirements and ensuring adequacy of test coverage.
Review of Use Case Specification / Software Requirement Specification documents.
Ensure Process compliance to set standards such as CMMI Level 5.
Ensure Timely completion of projects and deliverables.
Perform periodic performance appraisal for QA personnel
Develop,Manage and control statistical analysis of data and Metrics
Onvolved in QA personnel selection for upcoming projects.

Confidential

Software Test Engineer

Environment: ASP, Oracle 9i, Visual Source Safe 6.0, MS Windows 2000, Win runner, SQL, PL/SQL

Responsibilities:

Involved in writing and executing manual Test Cases.
Involved in preparation of Test Plans.
Involved in Functionality Testing and Regression Testing
Generated Test Scripts using Win Runner for Automated Testing.
Involved in Test Cases execution and preparing review reports and tracking.
Co-coordinating with the Development team for defect analysis.
Converted manual test cases to automated scripts using Win Runner.
Participated in Smoke, Regression and Functional Testing.
Wrote SQL queries to ensure database integrity.
Bug verification and Customer support.
Discussed extensively with developers, customer care in depth about the problems in design, functionality to make the application more robust and user friendly.
Communicate and work with people of all technical levels in a team environment.
Maintain excellent performance and exceed Client's expectations consistently throughout project.

Confidential

Software Test Engineer

Environment: ASP, SQL Server 2000, Visual Source Safe 6.0,MS Windows 2000,MS Project, LoadRunner, Winrunner,Quality Center

Responsibilities:

Preparation of Test Cases for Functional testing.
Tested the application against all functional test cases and cross checked the functionality with use cases.
Tracked bugs using test director and coordinated with development team members for bug closure.
Maintained the bug repository for future reference
Analyzed the user requirements and interacted with system architect, developers and business users.
Reviewed Business Requirements Documents and the Technical Specifications Documents and developed test plans, Test cases
Generated Traceability Matrices to ensure that all the requirements are covered by the test cases.
Recorded, maintained & tracked defects, assigned type & priority/severity levels using Quality Center.
Prepared Test Summary Report