SUMMARY

• Highly motivated and experienced Software QA Analyst having working experience in Health Insurance, Educational, marketing, and Banking sectors with Web based, Client Server and Mobile/Tablet technologies.
• Results - oriented and deliverables-focusedSoftware Quality Analystwith 9 yearsof professional experience in Web based and Client Server technologies.
• ExtensiveQuality Analysis experiencein leveraging appropriate tools, methodologies, and experience to deliver TEMPeffective business solutions for clients in diverse industries.
• Extensive experience inSDLCandProject Life Cycle Issue.
• Possess experience asQA Tester,which includes bothManualand Automatedtesting usingHP Quality Center and HP Functional Testing.
• Adept technical skills inFunctional and Regression testingof various organizations.
• Experienced in testing applications developed in .Net, HTML, HTML5, CSS, XML, Java, and Duck Creek.
• Involved in analyzingBusiness and Technical Requirements.
• Experienced indeveloping Test Strategies and Test Plan to prevent defects from leaking into production.

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

Sr. Software QA Engineer

Responsibilities:

• Test planning and test case creation.
• Performed front-end, back-end, and API testing on the applications developed for iOS, Android, and desktops.
• Tested WordPress to validate data on the front-end.
• Tested Google Analytics for any errors and user tracking purposes.
• Used JIRA for reporting purposes, to track the progress and to enter bugs. Created test cases from the user stories. Used Zephyr add-on as a defect tracking tool.
• Wrote SQL queries to pull data for testing purposes.
• Performed cross-browser testing using Browserstack.
• Performed testing on emails on different platforms using Litmus.
• Proficient with Selenium IDE.
• Analyzed theuser requirementsand interacted with system architect, developers and business users
• Interacted with developers in case any errors or defects are observed and reviewed it after fixing.
• Executed the test cases and tracked and documented defects if any. Change Requests were implemented in this case.

Environment: JIRA, Zephyr, WordPress, Google Analytics Debugger, SQL Server, iOS, Android, OS X, Win 7, Litmus, Browserstack, Agile, Selenium IDE

Confidential - Atlanta, GA

Sr. Software QA Analyst

Responsibilities:

• Performed front-end, back-end, web services, API testing on the application mainly developed for iPad and Android tablets.
• Used Zephyr as a defect tracking tool.
• Used JIRA for reporting purposes, to track the progress and to enter tasks. Also created test cases from the user stories stored in it.
• Used Poster and Cocoa REST Client for API testing.
• Applied Agile methodology for application development with 3-week sprints.
• Wrote SQL queries to pull data for testing purposes.
• Analyzed theuser requirementsand interacted with system architect, developers and business users
• Interacted with developers in case any errors or defects are observed and reviewed it after fixing.
• Executed the test cases and tracked and documented defects if any. Change Requests were implemented in this case.
• Interacted with business analysts, developers and other QAs for in-depth understanding of the user requirements, specification documents and codes.

Environment: JIRA, Zephyr, Poster, Cocoa REST client, JSON, HTML5, PostgreSQL, iOS, OS X, Google Chrome, iPad, Macbook Pro, ASUS Android Tablet, Android Jelly Bean 4.1.2, Agile

Confidential - Atlanta, GA

Software QA Analyst

Responsibilities:

• Performed functional, integration, system, and regression testing in Dev and QA testing environments.
• Used Quality Center 10.0 as a defect tracking tool.
• Used VersionOne for reporting purposes, to track the progress and to enter tasks. Also created test cases from the user stories stored in it.
• Executed automated test scripts for regression testing using QTP 10.0.
• Applied Agile methodology for the application development.
• Participated in daily Scrums.
• Involved in monthly User Acceptance Testing (UAT) for business approval.
• Used SoapUI Pro to test the end-point web services.
• Participated in Load Testing for the application.
• Wrote SQL queries to extract testing data from the databases.
• Used SharePoint to access user-stories so the test cases can be created.
• Reviewed business requirements and design specifications for completeness and logic; developed and maintained test plans, test environment, test cases, test scripts, and workflow use.
• Analyzed theuser requirementsand interacted with system architect, developers and business users
• Interacted with developers in case any errors or defects are observed and reviewed it after fixing.
• Developed test cases and test queries for Change Requests and approved the same after analyzing.
• Executed the test cases and tracked and documented defects if any. Change Requests were implemented in this case.
• Interacted with business analysts, developers and other QAs for in-depth understanding of the user requirements, specification documents and codes.
• Participated in walkthroughand defect report meetings periodically.

Environment: VersionOne, Quality Center 10.0, QTP 10.0, SoapUI Pro, Duck Creek, AS400 (Genius), MS SQL Server 2008, Sharepoint, xPression, Webtop Documentum, SharePoint, Win XP

Confidential - Atlanta, GA

Software QA Analyst

Responsibilities:

• Performed functional, integration, system, and regression testing in Dev and QA testing environments.
• Used Quality Center 10.0 as a defect tracking tool and was used as a means of documenting the whole QA process.
• Applied agile methodology for the application development.
• Reviewed business requirements and design specifications for completeness and logic; developed and maintained test plans, test environment, test cases, test scripts, and workflow use.
• Analyzed theuser requirementsand interacted with system architect, developers and business users
• Used Team Foundation Server (TFS) and SharePoint for reporting purposes, to track the progress and to enter tasks. Also created test cases from the user stories stored in it.
• Prepared, maintained, and reviewed test case documentation; tracked metrics on defects and test results.
• Tested end-point services using SoapUI.
• Created XML mapping using MS Excel.
• Developed and communicated test strategy and software test plans and workflows, including hardware, software test data requirements, and established test environment criteria within the software development life cycle.
• Involved in the entire QA lifecycle starting from test design to successfully implementing the code and test data.
• Interacted with developers in case any errors or defects are observed and reviewed it after fixing.
• Developed test cases and test queries for Change Requests and approved the same after analyzing.
• Followedblack box testing methodologyfor the application.
• Attended daily status meetings for reviewing status of workbooks, data status and tracking sheet and discuss priorities and critical deadlines for data loads.
• Prepared the Requirements Traceability Matrix for the Requirements module in Quality Center, developed test cases, test plans in Excel and exported them to QC using the Excel Add-ins.
• Executed the test cases and tracked and documented defects if any. Change Requests were implemented in this case.
• Interacted with business analysts, developers and other QAs for in-depth understanding of the user requirements, specification documents and codes.
• Participated in walkthroughand defect report meetings periodically.

Environment: Quality Center 10.0, SoapUI Pro, .NET, XML, BlueZone Mainframe, Windows 7/Vista, IBM DB2, Team Foundation Server (TFS), SharePoint

Confidential - Northbrook, IL

Software QA Analyst

Responsibilities:

• Involved in complete QA Life Cycle.
• Recorded, maintained & tracked defects, assigned type & priority/severity levels.
• Detected Defects, communicated to the developers using Bug Reporting Tool and tracking the Defects using Quality Center.
• Followed Black Box testing Methodology for the application.
• Performed functional testing in integration, system, and regression testing environments.
• Used Quality Center as a defect tracking tool and was used as a means of documenting the whole QA process.
• Reviewed business requirements and design specifications for completeness and logic; developed and maintained test plans, test environment, test cases, test scripts, and workflow use.
• Analyzed theuser requirementsand interacted with system architect, developers and business users
• Prepared, maintained, and reviewed test case documentation; tracked metrics on defects and test results.
• UNIX was used to change user accessibility for testing purposes.
• Extensively usedSQL to perform backend databasetesting for data integrity.
• Validated and documented completion of testing and development processes.
• Developed and communicated test strategy and software test plans and workflows, including hardware, software test data requirements, and established test environment criteria within the software development life cycle.
• Interacted with developers in case any errors or defects are observed and reviewed it after fixing.
• Developed test cases and test queries for Change Requests and approved the same after analyzing.
• Followedblack box testing methodologyfor the application.
• Attended daily status meetings for reviewing status of workbooks, data status and tracking sheet and discuss priorities and critical deadlines for data loads.
• Prepared the Requirements Traceability Matrix for the Requirements module in Quality Center, developed test cases, test plans in Excel and exported them to QC using the Excel Add-ins.
• Executed the test cases and tracked and documented defects if any. Change Requests were implemented in this case.
• Interacted with business analysts, developers and other QAs for in-depth understanding of the user requirements, specification documents and codes.

Environment: Quality Center 9.2, .NET, SQL, SQL Server 2008, UNIX

Confidential - Tampa, FL

Jr. Software QA Analyst

Responsibilities:

• Performed manual and automated testing of the web based application.
• Performed end-to-end functional testing in integration, system, and regression testing environments.
• Ensured high quality and accuracy using applications like HP Functional Testing (Quick Test Pro), Quality Center (Test Director).
• Assisted in load/stress testing using Load Runner.
• Performedregression testingto ensure dat introduction of new component into application doesn't effect the existing functionality.
• Performed installation, operational, and performance qualification on computer systems.
• Analyzed the user requirements and interacted with system architect, developers and business users.
• Reviewed business requirements and technical specifications documents and developed test plans and executed test cases, test scenarios using Quality Center to test the functionality.
• Interacted with the end users in collecting the requirements.
• Prepared requirement specifications and system design specifications document based on the business requirements.
• Gatheird reporting requirements to build the reports.
• Involved in understanding business issues and developing quick solutions.
• Developed test procedures, and test reports, and conducted system testing.
• Followedblack box testing methodologyfor the application.
• Created various SQL Scripts for checking the data integrity.
• Participated in all appropriatetest scenario inspections, test case reviews, work and functional mapping sessions.
• Participated in enhancement meetings, investigated software bugs, and helped the developers to resolve technical issues.
• Responsible for security testing which was accomplished by creating and logging in under different fictitious login IDs.
• Participated in walkthroughand defect report meetings periodically.

Environment: Quality Center, QTP, Load Runner, VB.NET, HTML, XML, Java, Oracle RDBMS, Windows XP