QA Engineer Resume

SUMMARY

Detail - oriented QA Engineer with experiences as a QA Manager, Supervisor and Team Lead.
A team player who thrives in a challenging environment.
Has actively been involved in agile processes, writing acceptance tests; have a strong ability of communicating with the clients and customers and developers, writing technical manuals, FAQs, and test cases without any formal requirement documentation.
Also has experience training and mentoring junior level QA Engineers and testers.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

QA Engineer

Responsibilities:

IVR system: tested from both customer side and customer care service side. Often left to my own devices to gather test data and execute test cases.
Customer Care Application - this included simple functional testing to more complicated user permission levels, actions and specific information only allowed to selected users.
Tested the export of product and transaction reports. Tested location and product transactions, and terminals information to ensure correct display, correct order by date range, and “cherry picking”.
Tested required API and Postgres SQL gray-box testing. Frequently deploy latest code to QA and UAT environments.
Often required gray-box testing in SQL database. Responsible for deployment documentation to Production site.
Warehouse Management System - including incoming/outgoing shipments, inventory data, and inventory scanning, and printing of shipping labels. Included SQL gray- box testing.

Environment: s: Java, SQL, Jira and Postman-Rest Client.

Confidential

QA System Test Engineer

Responsibilities:

Environment: s: Telematic, Linux, Python, Java, Rally

Confidential

QA Manager

Responsibilities:

Designed and executed black box test plans, test cases using Rally without any formal written requirements for acceptance criteria.
Tested functionality and compatibility of website in several browsers and operating systems.
Led and directed a team of testers in India via phone and email.
Defect and bug management using Rally
Basic automated test cases suing Test Complete 7

Environment: s: TestComplete, Rally, Agile/Scrum/ C, C#

Confidential

Senior QA Engineer

Responsibilities:

Designed and executed black box test plans and test ceases u sing XPM
Tested functionality and compatibility of software of various servers and operating systems.
Defect and bug management using Mozilla Bugzilla
Basic automated tests using Selenium and DOM Inspector for web based testing
Responsible for product release gating and final quality assurance
Lead and directed efforts of junior QA Engineers

Environment: s: Selenium, DOM Inspector, XPM, Bugzilla, SQL