SUMMARY

• Over 8 years of extensive experience in the areas of Software Quality Assurance.
• Expert noledge on complete life cycle of Software Development Life Cycle (SDLC), which includes Planning, Analysis, Design, Development, Testing, Integration and Support.
• Highly Proficient in different types of testing like Functional and Regression Testing, System Testing, Performance Testing, Smoke & Sanity Testing.
• Experience in working on Different Environments.
• Experience in understanding Business Process from the requirements.
• Experience in creating Test Plans, Test Scenarios, Test Cases, Test Procedures, Traceability Matrix.
• Sound noledge and understanding of preparing various documents required in testing environments.
• Experience using the International Classification of Diseases (ICD) tool to validate the patient condition codes for EDI transactions.
• Have performed XML validations manually and using SOAPUI.
• Have worked very closely with the Product team to understand the perspective of an end user
• Experience using version control tools to manage test case development and push code changes.
• Used IBM DB2 to validate data on the server.
• Working with Development team to accommodate testing and suggest solutions.
• Good understanding of Database Management Systems (Oracle, SQL Server MS - Access).
• Used TestComplete to script and run Functional, smoke, regression tests
• Experience with .net, Java, HTML, Oracle 9i/8i/7.x applications on Windows XP/2000.
• Experience in implementing Quality Assurance and Testing Methodologies
• Performed Smoke Testing on the Daily Builds
• Experience in Administration of Bug Tracking Tools
• Worked in an agile environment for over 3 years and halped refine the process on various occasions.
• Developed scripts using Descriptive Programming and Object Repository to develop Smoke and Regression suites.
• Experience in working on Different Environments (Test, Stage, Demo, Dev, smoke)
• Six Sigma Green Belt certified.
• Helped create a continuous integration system that kicked off a smoke test right after completion of a build.
• Worked with AppDev team to visualize and create a regression suite to reduce manual time, effort and mitigate risk.
• SME for various projects in Automation and halped management in recruiting new hires with similar skillset.
• Technically oriented team player with ability to anticipate, identify and resolve problems with minimum supervision.
• Reputation as strong dependable and responsible employee with good interpersonal and communication skills

TECHNICAL SKILLS

Testing Tools: QTP 10.X/9.x/8.x, TestComplete, TestExecute,MDMBug Tracking Tools Quality Center 9.2/10, Testdirector 8.x/9.x, Jira

Database: Oracle 9i, SQL DB

Operating systems: Windows 95/98/2000/2003/ NT4.0/XP, Windows Server 2008/03

Other: Microsoft suite, TeamCity, SQL Management studio

Version Control tool: Git Hub

PROFESSIONAL EXPERIENCE

Confidential

QA Engineer

RESPONSIBILITIES:

• Established a process to identify functionality, which can be automated or to reduce manual effort.
• Worked with the Product & Development team to understand the applications and prioritize wat needs to be automated.
• Leading and guiding a team of 6 manual and automation resources
• Developed smoke and Regression test suite using QTP
• Reviewed and approved testing strategy and test plans.
• Provided formal sign-offs for various production releases
• Was responsible for managing all Quality Assurance functions
• Worked with various teams, managers and leads to establish time lines
• Ensured documentation of QA processes and tools agreed upon by team.
• Managed off-shore resources, prioritized and evaluated the work. Analyzed and reported the results to the management.
• Worked on testing the Master data from the back end during the release period
• Participated in the MDM process and halped minimize manual effort
• Worked with business and technical leads to figure out scope and gaps in testing and made sure its documented and addressed
• Used keyword driven methodology for script development and maintenance
• Organize and maintain teams current and upcoming tasks and present them to the business when needed
• Provided guidance to different departments within the company on automation using QTP
• Prepare Test cases after getting a deeper understanding of the product from discussions with Product, Development and QA team.
• Used SoapUI to test web services and as a method to isolate issues in the environment.
• Demo of the suites was done to various teams to spread automation across and halp them minimize repetitive effort.
• Work closely with entire Scrum team, participate in stand- Confidential and sprint retrospectives.
• Reviewed scripts from off-shore and other teams to improve maintainability and efficiency.
• Analyzed applications and created a roadmap for the regression suite
• Used Rally to track the user stories and analyze test cases
• Demo the script development activity to the managers from time to time
• Develop automation metrics for the higher management to calculate the ROI
• Worked with the entire team to improve the Automation process and how, automation was used by the team to halp them with their day-day activities.
• Train fellow colleagues on QTP and the Automation framework
• Developed scripts for web based, .NET, PowerBuilder applications

ENVIRONMENT: QTP11, Quality Center11, SharePoint, toad, Windows Server 2003/2008, Rally, SoapUI, DB2

Confidential, NJ

Sr. Quality Analyst

RESPONSIBILITIES:

• Performing Stress & Performance tests on the PFT (Package Flow Technology) application.
• Reviewing the QTP scripts flow and creating requirements to improve the performance of the scripts and reduce Script related errors
• Execute QTP scripts, record and analyze test results to make suggestions to improve the process.
• Analyze and improve the testing process.
• Worked on complex applications and was a part of the decision making process for testing strategies
• Testing the application on different environments.
• Created Business Requirements to improve the process and coordinated with the Offshore teams to implement them.
• Coordinated with various teams on issues and improvements in process, sent status reports to all Stake holders
• Running Macros on Excel, executed Shell scripts for data collection.
• Preparing and running tests on fixed daily schedule
• Worked with Performance monitors to add the necessary counters to be measure the desired properties for various servers.
• Was responsible for running Regression tests and preparing necessary data
• Wrote scripts on Quality Center for functional tests
• Used MS Access and SQL Management Studio to clean up and maintain data for tests

ENVIRONMENT: QTP, Quality Center, SharePoint, MS SQL, Windows Server 2003/2008, performance and monitoring tools.

Confidential, IN

Sr. Quality Analyst

RESPONSIBILITIES:

• Designed the Test Automation Framework from scratch on how the application should be tested.
• Scripted Smoke Tests for different environments
• Worked on environments like development, QA, DHS (Demo), smoke (Continuous Integration), Local.
• Part of the SCRUM- Agile team
• Used Test complete, Test Execute to write and run scripts using VB Scripting.
• Worked on the Continuous Integration server (Team City by Jet Brains) to automate smoke tests with the builds and send out emails with results attached
• Worked on Virtual Machines using VNC to run the tests
• Used Git Hub to pull and push code to work on the local, used local to add object attributes, scripted against the local.
• Validated XML to verify data sent
• Set up Database connections using MS SQL to perform various Database validations
• Wrote Regression tests for the application.
• Was a part of the Sprint Demos, Weekly task planning’s and Sprint retrospective meetings
• Wrote defects in Jira, assigned them to developers. Used Jira to track defects.
• Customized an MS Build script to launch Testexecute from TeamCity
• Used Share Point and Google Documents to refer to Business rules and Design documents.
• Interacted with Offshore teams to test certain stories developed by the offshore teams.
• Review offshore work and assign work time - time.
• Trained Junior QA s to understand the application and test strategy

ENVIRONMENT: TestComplete, TestExecute, Jira, MS SQL, TeamCity, Visual Studio, VNC, Git Hub (Extensions), FF, IE, Chrome, Share Point.

Confidential, Alpharetta, GA

Sr. Quality Analyst

RESPONSIBILITIES:

• Worked on AGILE Environment - Participated in the Project planning session for Estimating of the time and labor for executing the test cases.
• Developed Test plans, Test cases and analyzed Test results and involved in Defect tracking using Jira and made sure those defects are efficiently passed from one layer to another.
• Interacted with the Developers and Business Analysts on a daily basis to update the Test Documents.
• Performed Black Box, Ad hoc, Positive, Negative, GUI, System, Smoke, Performance, Functional and Regression tests.
• Tested Business reports and automated scripts to validate the integrity of the data based on end user needs.
• Performed Backend testing by executing SQL queries using SQL Management studio
• Modify and Execute Shell Scripts and Perl Scripts.
• Developed automated scripts for all test scenarios using Test Complete for regression testing.
• Tracked Defects and Interacted with Programmers and the team in resolving conflicting issues by raising MR (Modification Request)

ENVIRONMENT: Test Complete, Jira, SQL Management studio, Version 1, UNIX, Putty Suite 0.60, Oracle 9i

Confidential, Dublin, CA

Sr. Quality Analyst

RESPONSIBILITIES:

• Involved in the review and analysis of Business design summary, Use case document and Screen definition documents.
• Analyzed the functional requirements of the application and developed Test strategy for the application.
• Developed various Test plans, Test cases and analyzed Test results.
• Responsible for performing Functional testing by creating Manual scripts.
• Effectively used Quality center for requirements tracking.
• Developed automation of test cases using Quick Test Pro to perform Regression Testing for different versions of application.
• Analyzed and documented the test results for each build of testing.
• Enhanced and modified the scripts according to the test case scenarios.
• Involved in performing Load, Performance, Stress and Stability testing using Load Runner.
• Responsible for writing PL/SQL Stored Procedures, Triggers and complex queries as part of my testing requirements.
• Analyzed the testing progress by conducting walk through meetings with internal quality assurance groups and with development groups.
• Periodical meetings with Directors, Project Managers and Clients for implementing new approaches and techniques.
• Responsible for user Acceptance testing by giving demos to the client and getting sign off.
• Responsible for documenting the process for future references.

Environment: Quick Test Professional 9.2, quality center 9.0, load runner 9.0, Oracle 8i, Windows NT, Internet explorer, MS Office.

Confidential, Atlanta, GA

Quality Analyst

RESPONSIBILITIES:

• Developed/Reviewed Test Plan, Test cases that are traceable to software requirements.
• Detailed Test designs and Test cases that cover the functionality for release phases.
• Extensively performed Functional, Integration, Regression, Web and User Acceptance Testing (UAT).
• Provided consultation to the Client Coordinator on matters related to the Application.
• Extensively involved in executing and analyzing Test Plan, Test Lab, and Defect Tracking using Quality Centre (QC).
• Performed Test case walk-through from Quality Center with Lead and Business analysts
• Complete Back End Testing with SQL and PL/SQL Queries Using Oracle.
• Developed PL/SQL stored procedures, Functions, SQL scripts to facilitate the functionality for various modules.
• Maintained and Prepared Requirement Traceability Matrix.
• Published Status/Progress/Defect and performance reports on a weekly basis.
• Provided Training, mentoring and guidance to Team members.
• Depending on the priority assigned various tasks to the team members.
• Reviewed and approved the Test cases written by team members.

ENVIRONMENT: Quick Test Pro, Quality Center, Java, J2EE, Struts, Hibernate, Web logic, Java Script, VB Script, JUnit, Oracle, Visual Source Safe

Confidential, Milwaukee, WI

Jr. Quality Analyst

RESPONSIBILITIES:

• Developed and documented Standard Testing Procedures for both manual and Automated testing.
• Constructed and performed Web-Testing Demos for WinRunner to assist billing Dept.
• Played a key role in developing overall quality processes, metrics collection and change management.
• Referred to ICD 9 tool to validate the patient condition codes in the EDI transactions.
• Used LoadRunner testing tool to execute the test programs.
• Developed and executed test cases and test suites for Functionality and Regression testing.
• Executed test procedures and documented test results.
• Developed automated Test Scripts for WinRunner using TSL.
• Reported software anomalies in accordance with the internal procedures.
• Provided testing the GUI consistency against different browsers (running on windows) against various screen resolutions.
• Tested broken links, navigation, forms, printing and usability.
• Analyzed complains and suggestions coming from customers and reproduced them for developers.

Environment: WinRunner 7.6, Test director 7.6, ASP, Java Script, Visual Basic, Oracle 8i, IIS 4.0 Server on Windows NT platform.

Confidential

Jr. Quality Analyst

RESPONSIBILITIES:

• Worked in an AGILE Environment - Participated in Project planning sessions to estimate the time and labor to execute the test cases.
• Developed Test plans, Test cases and analyzed Test results and involved in Defect tracking using Quality Center and made sure those defects are efficiently passed from one layer to another.
• Interacted with the Developers and Business Analysts on a daily basis to update the Test Documents.
• Performed Black Box, Ad hoc, Positive, Negative, GUI, Smoke, Performance, Functional, Regression and Integration Testing.
• Tested Business reports and automated scripts to validate the integrity of the data based on end user needs.
• Performed Backend testing by executing SQL queries using SQL Management studio.
• Developed automated scripts for all test scenarios using QTP for regression testing.
• Created and implemented functional tests using QTP and customized QTP scripts.
• Tracked Defects and Interacted with Programmers and the team in resolving conflicting issues.
• Logged the Bugs in the Bug Tracking System using HP Quality Center.
• Tested web-based Java application functionality and user interface against various Internet Browsers running on different platforms.
• Designed automated test strategy that insures complete coverage of all tested items and complies with the overall test strategy.
• Reviewed and analyzed software requirements/designs to develop test scripts.

ENVIRONMENT: Quick Test Professional, Quality Center, SQL Management studio, Version 1, UNIX, Putty Suite 0.60.