SUMMARY

• Around 9+ years of professional experience in Software Testing as Software Quality Assurance Engineer on different platforms and environments
• Experience in full Software Development Life Cycle (SDLC), in - depth knowledge of contemporary QA/test principles, methodologies.
• Efficient in analyzing System Requirements, Use Cases and other documents to gain overall understanding of the new application to determine the appropriate level of testing required and designing end-to-end testing framework that supports both manual and automated
• Possess good knowledge on SAP tool
• Hands on experience on Mobile App Testing (iOS, Android and Blackberry)
• Working knowledge of Callidus TrueComp Compensation System.
• Experience testing EHR software
• Good testing experience in banking, retail, and pharmaceutical domains along with public sector project
• Strong testing Quality Assurance experience within agile environment.
• Extensively Worked in Quality Assurance using Testing methods for both Manual and Automation tests with all phases of Software Development Life Cycle (SDLC) in Requirements gathering (FSD/SRS).
• Experience in Analysis, Design, Development, Implementation, Testing, and Production & Maintenance Methods using Waterfall, CMMI, and Agile/Scrum.
• Used SoapUI to test Webservices (SOA).
• Knowledge in testing and validating XSD, XPath Syntax, MQ, REST, HTTP and SOAP Messaging
• Working knowledge of SQL, HTML and XML and Internet browsers.
• Adept at developing automated test scripts using Load Runner, Quick Test Pro, QC/ALM.
• Experienced in developing and maintaining Test Plans, Test Scripts and Test Cases, Defect Tracking, and Report Generation.
• Proficient in usingQC, Team Foundation Server, and Test Manager
• Configured test environments, install and customize VMware
• Good experience in preparation of test bed, Installation testing, Replication of problems and Generations of bug report
• Strong knowledge of Jmeter and SoapUI for automation and performance testing
• Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members in fixing the defects.
• Working knowledge of collaboration tools like Microsoft Word, Google Docs and wikis.
• Expertise in Unit Testing, Integration Testing, GUI testing, Functional testing, System testing, Regression Testing, User Acceptance testing, end-to-end testing and Black Box testing methodologies.
• Experience in writing and executing SQL queries to perform Data Validation and Back end testing of databases to check the integrity of data.
• Experience in creating the Requirement traceability matrix and performing the corresponding analysis.
• Experienced in recording tests, debugging tests, editing scripts, running test scripts and analyzing results using testing tools like Rational ClearQuest, Rational Quality Management, Rational Functional Tester, WinRunner, QuickTestPro, LoadRunner
• Excellent communications skills, strong problems solving skills, leadership skills and a good team player.
• Ability to meet deadlines and handle pressure and co-ordinate multiple tasks in a work / project environment.
• Ability to work individually with strong desire to achieve quality results.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro 10.0,9.5/9.2/8.2, RFT, Test Director 8.0/7.6, HP QC/ALM 8.2,9.0, 9.2,9.5, Clear Quest, Winrunner7.0/6.0, Microsoft Test Manager, Load Runner 7.8/8.0/11.0 , Rational Quality Manager, Rational Functional Tester

Defect Tracking Tools: JIRA 4.0/4.4/5.0, Bugzilla 3.0/4.0, Rational Team Concert

Platforms: MS-DOS, Windows 95/98/2000/NT/XP, UNIX

Languages: C, C++, Python, Java, VB Script, TSL, Visual Basic, .Net, SQL, PL/SQL

Virtualization: VMware Server and client

Internet Technologies: VBScript, JavaScript, XML, HTML

Database Technologies: Oracle 8i/9i, MS-SQL Server 2000

Other: MS-Word, MS Excel, PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, Elkridge, MD

Quality Assurance Specialist II

Responsibilities:

• Prepared test plans, created test cases and executed scripts to test each software component and demonstrated the business condition accordingly to specifications under test and the expected results for each project and software release
• Analyzed documentation (BDSD) and technical specifications of any new application under deployment or consideration to determine its functionality
• Conducted all types of application testing as needed, such as integration, functional, system, regression, stress and acceptance testing methods in Rational Quality Manager test management application
• Gave specific testing criteria, evaluate, troubleshoot, and tested software for bugs and errors
• Logged errors in Rational Team Concert tracking system and communicate this information to the appropriate project stakeholders (Test Manager, Test Lead, Project Manager)
• Provided reports and documentation for all testing efforts, results, activities, data, logging, and tracking for assigned software releases
• Attended bi-weekly project status meetings and communicated test progress, test results, and other relevant information to the Test Manager and Project Manager
• Assisting with other project related tasks as necessary
• Attended Scrum meetings with System Test team and UAT team
• Generated variety of reports for testing purpose using Business Objects
• Efficient at utilizing BMC Remedy Action Request System for issue/incident resolution
• Worked closely with Business Analysts, Developers, and Project Manager
• Trace test cases and results back to specific requirements and quality risks
• Maintained and reported periodic/daily status of assigned activities to Test Lead
• Interacted with development engineers to design and implement functional, performance interface applications when necessary
• Collaborated with Test Lead, Managers, Development Leads, and other Business partners across locations
• Helped ensuring the quality and completeness of team deliverables
• Provided effective communication with geographically distributed team members
• Ability to learn and apply new technologies and learn and understand details of third party applications and technologies
• Took security awareness training lessons using Security Mentor

Environment: Rational Quality Manager, Rational Team Concert, BMC Remedy, WebSPD, Sharepoint, .Net, Confidential DB2, Windows 7, Microsoft Office Suite 2007, SQL, Microsoft Office Outlook 2007, Microsoft Office Communicator 2007, Security Mentor

Confidential, Tallahassee, FL

System Solution Tester/Test Lead

Responsibilities:

• Prepared Test Plan and Test Cases for Functional and Regression testing
• Facilitated Defect Triage meeting. Informed Test Manager of Risks/Issues discovered while testing
• Worked with bug tracking tools like Confidential Rational Clear Quest 7.0.1 for identifying, analyzing and documenting defects and support requests.
• Performed Functional, Negative, Positive, Integration, Regression, Ad hoc, End to End, Smoke and User Acceptance Testing
• Identified the Test Cases and documented them in MS Excel
• Worked with Developers and the Test Leads to verify the Test Cases
• Assisted Agile team and implemented all test plans in accordance to need of development projects
• Observed test plans and procedures, recommended new processes and tools to Agile team
• Designed and Analyzed Test Case design document basing on the Functional Requirement Specifications to implement through testing process
• Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement
• Supported End-to-End testing for downstream systems
• Regularly followed up with the development team to discuss the defects identified during testing
• Retested the failed Test cases based on the Priority
• Participated in weekly project status meetings, reviews, and walkthroughs, related to testing
• Performed Browser Compatibility testing on IE 8 using SortSite application
• Analyzed input and output of test data and identified discrepancies between requirements and expected results via Rational Quality Manager
• Proficient in using Microsoft CRM system
• Assisted developers and off-shore QA team members in upgrading System Browser from IE8 to IE10
• Experience in Migration of data and files from Windows 7 to Windows 8
• Tested the application onBlackberry andiPhonewhen the operating system was unveiled and made sure the application was enhanced to be compatible with theAndroid devices
• Test various mobile devices with various platform (iOS, Android and Blackberry)
• Tested the application on mobile devices like iPhone, Android and Blackberry under different networks and Internet speeds including while on 4G, 3G, and Wi-Fi.
• Created Test Data and setup the test environment
• Updated validation/verification test procedures
• Worked closely with Developers, Business Analysts and Quality Analysts
• Review and Signoff on the Help Text files for various FSFN application web pages
• Train, Support and Knowledge Transfer on the Customization of the SortSite Application
• Provided Go-Live support to the Florida State clients and customers

Environment: Confidential Rational ClearQuest, Confidential Rational Quality Manager, Confidential Rational Functional Tester, HP ALM, JIRA, Bugzilla, JAVA, C#, SQL, DotNET, Oracle, MS Access, Windows Microsoft Office 93-2010, UNIX, LINUX, VB, DB2, and Windows 8, Microsoft CRM

Confidential, Framingham, MA

SQA TESTER / AGILE TESTER/Performance Tester

Responsibilities:

• Attended the review meetings of functional and technical specs with developers and Account Managers.
• Formulated Test Plan that contains test scenarios for testing the Module, Functional, System, Conformance, Integration and Regression Testing.
• Tested functionality and performance of web services.
• Developed test requirements and test plans for comprehensive testing of back-end systems like Web Services.
• Performed Functional and Regression testing of the ISM Middleware application for the clients
• Created test plan, test strategy, test cases, test data for automated testing using Microsoft Test Manager
• Created and executed Performance test scripts using LoadRunner
• Developed Scripts in HTML/HTTP for Loadrunner
• Independently develop LoadRunner test scripts according to test specifications /requirements.
• Good understanding of Agile software development lifecycle.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Communicate with other management, engineers, product managers and support specialists on product issues
• Have good knowledge of testing SAAS applications
• Strong knowledge of Extraction Transformation and Loading (ETL) processes using UNIX Shell scripting
• Responsible for testing and reviewing of ETL mapping and transformation specifications based on the business requirements from various teams and the business teams.
• Experience in using PL/SQL, SQL, UNIX Shell Scripting
• Observed test plans and procedures, recommended new processes and tools to AGILE Team
• Experience in building web parts, custom list and custom content type using Visual Studio 2010
• Used SOAPUI for checking the correct transmission of data
• Worked on Parasoft SOAtest for API integrity and testing
• Extensively worked on QTP scripts in analyzing the business processes and created automation scripts.
• Used QTP for functional and regression testing of the application.
• Worked closely with the QA Lead in co-ordination and Implementation of the QA methodologies/QA processed and generating Test Scenarios.
• Expertise in usingTFSto open bugs, create tasks and user stories, initiate change requests.
• UsedTFSsource control to deploy application.
• Tested critical bug fixed including critical fixed and coordinated with developers in release of bug fixed meeting in tight timeline
• Automate the major functionalities of the application and the bugs reported using Jmeter
• Created test scripts using Shell and Python scripting methodologies
• Create virtualized service models using ITKO LISA services
• Participated in Integration, System, Smoke, and User Acceptance Testing, SOA Testing and production testing using ITKO LISA
• Assisted in designing and customization of automated test cases through ITKO LISA testing tools.
• Performed Functional Testing of the Web services using Soap UI and ITKO LISA
• Analyze input and output of test data and identified discrepancies between requirements and expected results.
• Involved in the compatibility testing of the application with different browsers including UNIX, Windows XP and Windows 2000.
• Actively participated in daily bug scrums, reviews and walkthroughs.
• Maintained Traceability Matrix for latest test results information and matching requirements to Test Cases.
• Generate Reports using HP ALM at the time of execution and releases.
• Involved in creation of automation Scripts.

Environment: TFS, QTP 9.5, HP ALM, ITKO LISA, Java, Windows, Excel, Jmeter, Microsoft Test Manager, HTML, XML, Web Services, JavaScript, LoadRunner, JIRA.

Confidential, SOUTHPORTLAND, ME

Test Lead/Performance Tester

Responsibilities:

• BRB, FSD and ADD reviews
• Create Test Scenarios, Test Cases and Test plans based on BRDs and ADDs
• Manual Testing on Test Scenarios
• Create automation Scripts for the Test scenarios
• Maintains the scripts to HP ALM
• Analyzing Functional and Non-functional Requirements of company’s E-Commerce web site to develop and maintain test scripts and defining entry and exit criteria.
• Created and Executed Automated Coded UI Tests.
• Track defects using ALM and discuss on the issue with the developers and Business people
• Raise the defects to TAR (Technical Assistant Request) and update the TAR for global defects tracking and resolving the issue with global team
• Reported defects in timely manner and logged the same into defect tracking tool
• Was involved in developing reports using Crystal reports of Visual Basic 4.0
• Created unit and functional test cases through use of testing tools such as Python
• Created test scripts using Shell and Python scripting methodologies.
• Created and executed Performance test scripts using Load Runner
• Reviewed test assignments, developed test plans and scripts, and conducted test as assigned, developed test procedures and test cases
• Performed Integration Testing and Batch Testing in QTP
• Used Parameterization for using various data to test the application using QTP
• Enhanced the QTP Scripts in expert mode in order to implement efficient test scenarios
• Have good knowledge of testing SAAS applications
• Strong experience in SOA Testing
• Performed Functional Testing using Jmeter and SoapUI
• Reported, tracked and resolved faults using Microsoft Test Manager.
• Performed tests on various features of AGILE development process
• Assisted AGILE teams and implemented all test plans in accordance to need of development projects.
• Performed negative and positive testing for the application
• Data Driven Testing by extracting data from an Oracle Database
• Implemented HP's leading edge Business Process Testing (BPT) module for driving test automation.
• Weekly Status meeting with Development and Management teams to discuss bugs and other issues Load and upload the data to the database tables
• Query database tables with SQL using TOAD 9.0.1 for verification and validation of the data uploads
• Worked closely with developers and the Business team to fully understand the scope and functionality of the proposed systems requirements.
• Created test scripts using LoadRunner tool and performed interface, functionality, and regression testing on new builds of the software
• Worked on collaboration tools like Microsoft word, Google Docs and wikis.
• Developed and configured the GUI map files for AUT.
• Discussed and Derived Test Plans with the Manager.
• Confirm the results into the True Comp Application
• Lead UAT efforts during Truecomp 3.7 Comp plan changes and Truecomp 5.1 implementation.
• Developed UAT test scenarios making sure all business requirements are covered during testing
• Responsible for Integration testing during implementation and maintenance phase and supporting existing Truecomp 3.7 environment
• Prepared Application test plan, Integration test plan and Production Ready test plans for Truecomp 5.1 integration projects
• Check the final reports to reflect the data changes
• Documenting the Runbook file for future verification
• Hosting the meetings with Onsite and Offshore team
• Train the testing team
• Processed feedback from users in order to analyze and reproduce software problems. Communicated with offshore development team to resolve various issues.

Environment: Oracle 11i, QTP 9.2, HP ALM, Toad 9.0.1, HP-UX, JIRA, Microsoft Test Manager, LoadRunner, Callidus (Truecomp 3.7, 5.x)

Confidential, Dallas, TX

Sr. Automation Tester/Test Lead

Responsibilities:

• Interacted with Business Analysts, Developers and End-Users to design detailed test plan document for application testing.
• Provided assistance to team members to clarify functional and technical difficulties...
• Analyzed functional specifications from the front-end application with reference to requirement documents.
• Tested the brokerage and financial services applications like Equities, Fixed Income, Investment Research, Investment Deposits, Accounts (Accounts Activity, Balance & Holdings, and Portfolio Management), E-statements, Retail Consumer Lending, Mortgage Modules and Integration Modules.
• Worked on Scrum methodology.
• Set up the Hybrid Automation Framework for QTP
• Tested the transmission of messages by using the SWIFT application.
• Involved in the creation of test plan, test cases and test scripts for a cash-wire application.
• Validating the SWIFT and CHIP messages to have a correct format.
• Involved in the System Integration Testing of the Cash-wire application.
• Tested the front-end application where the Wire Transfers transaction took place from one bank to another bank.
• Also tested the brokerage and financial services applications like Equities, Fixed Income, Investment Research, Investment Deposits, Accounts (Accounts Activity, Balance & Holdings, and Portfolio Management), E-statements, Retail Consumer Lending, Mortgage Modules and Integration Modules.
• Test GUI and functionality on Android and iOS
• Test GUI and functionality on Android and iOS platforms using VMWare and report numerous software defects in that area
• Experience in Unit, Integration, System Testing using different devices (Iphone and Android)
• Executed mobile testing on both Native and Web version using different carriers with 3G and Wi-Fi networks
• Prepared test environments using VMware workstation and Web Browsers for cross-browser testing
• Performing a load test using LoadRunner script by configuring Load Controller and Load Generator.
• Scripted new product activity and wrote scenarios using LoadRunner and VuGen for web based applications.
• Performed Load/Performance/Stress using Load Runner with Web (HTTP/HTML) protocol.
• Extensively used HP ALM to upload requirements, write test cases.
• Performed manual testing executing all the test cases in ALM before switching to automation testing.
• Reported defects using HP ALM Verified fixes and closed bugs during regression testing.
• Used HP ALM to Report, track and, monitor defects.
• Produced Requirements Traceability Matrix to support the application development.
• Imported and exported data from and to Excel to and from QTP.
• Created best practices documents for QTP.
• Inserted XML checkpoints.
• Integrating QTP with ALM, Creating custom reports from ALM Database.
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
• Strong hands-on experience in maintaining and using Confidential Rational Clear Quest for Defect reporting, tracking & Change Management.
• Created User Defined Functions in QTP
• Worked on both Expert view and Keyword view in QTP.
• Performed Integration Testing and Batch Testing in QTP.
• Used Parameterization for using various data to test the application using QTP.
• Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
• Ability to develop automated scripts from scratch which are unable and maintainable
• Used QTP for functional and regression testing of the application.
• Involved in Keyword driven and hybrid approaches for automation to minimize the changes for QTP Scripts for future use.
• Extensively worked on QTP scripts in analyzing the business processes and created automation scripts.
• Enhanced the QTP Scripts in expert mode in order to implement efficient test scenarios.
• Performed data driven testing, designed Input/output check points to validate the data and develop effective automated QTP Scripts.
• Developed SQL Queries for checking the Data Transaction.
• Used SQL for Data base queries on UNIX operating systems.
• Responsible to help UAT team to get familiarized with the functionality of application and help them in designing the UAT scenarios.
• Provided regular status updates to the project manager on high priority issues.
• Attended Turnover and Product move meetings.

Environment: HP ALM, QTP 9.0, VB Script, UNIX, .Net, Windows 2000, LoadRunner, Clear Quest, VMware, Windows XP, SQL Server, Microsoft Excel, Oracle ERP Application

Confidential

QA Tester

Responsibilities:

• Involved in analyzing the applications using SDLC and development of test cases.
• Involved in Integration testing, regression testing using Win Runner
• Involved in executing the WinRunner Test scripts and Reporting Test Results in Test Director
• Performed Data Driven Testing using WinRunner
• Performed Database Testing using Database checkpoints in WinRunner
• Applications are tested manually and partially Automated
• Used HP QC for tracking and managing the defects
• Designed application using VB and SQL.
• Tested Various Modules manually.
• Identified the test requirements based on business requirements.
• Responsible for doing System testing of the entire applications along with team members
• Analyzed Results with Business Analysts.
• Worked with technical analysts to develop functional specifications for the features and requirements
• Use the Requirement Traceability Matrix.

Environment: Win Runner 7.0, Test Director7.2, VB, HP QC, SQL