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Quality Analyst Resume

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St Louis, MO

SUMMARY

  • Over 6 years of Professional Experience in Software Quality Assurance and Testing in different environments and platforms.
  • Expertise in Automated Software Quality Testing & Manual Testing of Web based and Client - Server applications.
  • Possess excellent skills in Automation Testing using Mercury´s Quick Test Pro (QTP), Win Runner and Quality Center.
  • Well versed with various types Software Development methodologies- Waterfall, Agile, RUP, Iterative and Extreme Programming.
  • Extensive experience in reviewing Business Requirement Documents, Software Requirement Documents and preparing Test Cases, Test scripts and Execution.
  • Experience with Agile Methodology.
  • Good Knowledge on Business intelligence, OLAP, Dimensional modeling, Star and Snowflake schema.
  • Strong technical Knowledge of UNIX Utilities, Shell Script to automate process.
  • Ability to develop complicated SQL script for Data validation testing by running SQL script, procedures.
  • Experience in data retrieval methods using Universes, Personal Data files, Stored Procedures, and free hand SQL.
  • Proficient in SQL, Shell Scripting and PL/SQL coding and experience in Performance Tuning of SQL and Stored Procedures.
  • Experienced in writing test cases, test scripts, test plans and execution of test cases reporting and documenting the test results using Mercury Quality Center.
  • Written complex SQL queries against every database including Oracle, DB2, Sybase, Teradata and SQL Server
  • Experience in Black box testing with a complete QA cycle - from testing, defect logging and verification of fixed bugs
  • Extensive experience in Functional testing, Integration/System testing, Regression testing and User Acceptance testing.
  • Well versed in GUI application testing, Database testing and Front-end testing.
  • Strong verbal and written communication skills.
  • Good organizational and interpersonal skills.
  • Ability and willingness to tactfully challenge assumptions
  • Quick learner, self-motivated, excellent analytical skills.
  • Team-player, strong work ethic, detail-oriented, fast learner, highly motivated, eager to meet and exceed objectives and take on more responsibility.

TECHNICAL SKILLS

Automation Frameworks: Quality Test Pro (QTP)

Testing Tools: LoadRunner, SOAP UI

Operating Systems: UNIX, LINUX, Mac OS and Windows

Databases: Oracle, MS SQL Server, MySQL, DB2, Sybase, Access

Database Language: SQL, PL/SQL, T-SQL

IDE/Editor: Toad, Oracle SQL Developer, MS SQL Studio, Eclipse IDE

Web Technologies: HTML, JSP, ASP, XML, CSS JavaScript, J2EE, AJAX

Programming Languages: C++, JAVA, PL/SQL, Visual Basic

Scripting languages: VBScript, Shell Scripting, JavaScript

PROFESSIONAL EXPERIENCE

Confidential, St Louis, MO

Quality Analyst

Responsibilities:

  • Developed Test Cases for Functional, Integration, System and Regression Testing.
  • Performed Smoke, Integration, End to End, System Testing Regression Testing.
  • Participated in Creating and Execution of Test Plans, Test Cases and Test Scripts.
  • Worked on GAP Analysis for Identifying the Missing Scenarios
  • Written and maintain automated testing scripts using QTP under Hybrid Framework.
  • Identified the test scenarios for the Regression testing.
  • Generated traceability matrix to track requirements and associated test cases.
  • Worked in Agile methodologies such as SCRUM
  • Performed data validation testing writing SQL Queries
  • Identified the test data requirements for testing and created the test data for multiple phases of testing.
  • Responsible for creating Traceability Matrix report and Test Completion Progress and defects Report in Quality Center
  • Identified the test scenarios to be automated and involved in writing automated test scripts using Quality Test Pro.

Environment: JAVA, SQL/PLSQL, Eclipse, Oracle TOAD, AJAX, Quick Test Pro 10, Load Runner 9.1, Mercury Quality Center 10, Oracle 11g, UNIX, Windows.

Confidential, Tallahassee, FL

Quality Analyst

Responsibilities:

  • Gathered business requirements from the end users and reporting team.
  • Participated in the entire life cycle of the project, which involved understanding scope of the project, functionality, Data modeling, documentation of technical architectural design and complete development.
  • Involved in data validation, Extract, Transform and load from one database to another by doing SQL query.
  • Performed Positive and Negative testing, Black Box testing, and End User testing.
  • Involved in extraction of data from various sources like flat files, Oracle and SQL Server.
  • Coordinated with the ETL team to come up with processes for ETL involving Oracle/Informatica.
  • Review the test cases based on the Change Request document.
  • Wrote Test Cases in excel sheet and executed Test Cases and logged defect.
  • Involved in Defect tracking-assigning defects to the developers and making sure defects are fixed and retested and closed out.
  • Developed Traceability Matrix to track requirements during the QA Testing Phase.
  • Assisted informational needs in mapping of Test Cases by the help of Quality center.
  • Created test scenarios, test cases and test data for member module.
  • Executed the regression test cases manually before it was handed over to UAT.
  • Actively involved in documentation of UAT (User Acceptance Test), Functional Test, Integration Test Scenarios and Bug Log.
  • Involved in Back end testing to write the SQL queries and execute the queries.
  • Constructed Test Design, Test Cases and involved in creating/updating Test SummaryReport
  • Used SQL Plus to query the oracle database.
  • Participated in Automated regression and Non-Functional test plans.
  • Co-ordinated with the offshore teams and mentored junior developers.

Environment: Oracle, UML, HIPPA EDI, Mercury Test Director, QTP,Windows, MS office Tools, MS Visio, Requisite Pro, Cognos,Rational Unified Process (RUP), Facets

Confidential, Pleasanton, CA

QA Engineer

Responsibilities:

  • Performed black box, Functional, Integration and Regression testing of the website.
  • Involved in creating UAT test plan and subset of Functional test cases for UAT.
  • Used Quality Center to maintain Test Case and Reports Repository.
  • Participated in daily/weekly status meetings, conducted walkthroughs, and documented proceedings.
  • Linked business requirements to functional groupings and system components.
  • Documented defects found throughout UAT and mitigated their resolution with IT.
  • Provided the management with test metrics, reports, and schedules.
  • Gather detailed requirements by performing document analysis, conference calls, business process descriptions, and use cases to customize and test Sales force EMR and integrate new applications to meet the needs of end users.
  • Performed black-box, smoke, functionality, integration, GUI, system, database, regression testing.
  • Used Quality Center to create, manage, and generate reports for percentage of failures with proper Severity, Priority, test cases status etc.
  • Experience with test data set-up and data conditioning for the application.

Environment: SQL/PLSQL, Eclipse, Oracle SQL Developer, Quality Center 10.0, Oracle 10g, UNIX, Windows.

Confidential, Harrisburg, PA

QA Analyst

Responsibilities:

  • Involved in manual testing of test cases.
  • Used Quality Center for bug tracking and reporting.
  • Participated in the creation and execution of automated test cases using VBScript in QTP.
  • Performed automated testing using Silk.
  • Maintained Test Matrix and Traceability Matrix.
  • Created and executed test plans that improved data warehouse report quality using Word, Excel and Access.
  • Worked in the agile development environment with frequently changing requirement and features set review product requirement document, functional requirement, test plan and test case document.
  • Involved in documenting bugs using Test Director.
  • Written SQL queries for data extraction and data setup.
  • Designed relational data models based on application system data requirements. Validated models with the application team.
  • Created automated test scripts using Win Runner and Load Runner.
  • Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and Integrity Testing.
  • Conducted Unit Testing, Integration Testing and System Testing.
  • Participate in weekly meeting with the management team and walkthroughs.
  • Performed Smoke Testing, Security Testing, White Box Testing, GUI Testing and User Acceptance testing.
  • Performed Performance, Load and Stress Testing of the application by creating virtual users.

Environment: QTP 10.0 Quality Center 10.0, Test Director, Win Runner, Load Runner, MS SQL Server 2008, SQL, Java, Windows

Confidential, Greenwood Village, CO

QA Manual Tester

Responsibilities:

  • Preparing a Test Plan as per the requirement/Specifications.
  • Used Quality Center for Test management and Defect Tracking.
  • Supporting and testing multiple applications individually.
  • Manually executed the test cases and also used Quality Center to open defects.
  • Reviewing FSD and BRD documents to prepare test plans and test scripts.
  • Performing complex analysis of business requirements and system analysis.
  • Performing data conditioning, regression testing and test validations.
  • Testing contract management application which was developed in .Net.
  • Analyzing the business requirements, specifications, creating and executing Test plans, Test cases and Test Scripts.
  • Estimated time lines for testing the entire Call flows.
  • Created test scenarios and test cases based on vision flows, call flows and flow charts.
  • Analyzing the specifications and communicating the spec-related issues to the client.
  • Involved in high level meetings with Project Manager, Business Analysts, Developers and all other team members to resolve issues.
  • Attending the regular client call and discuss weekly status with the client.
  • Checked for timely delivery and different milestones.
  • Motivate team members.
  • Checked for timely delivery and different milestones and motivate team members.
  • Produce Test Scripts in such a form that they can be used by trained users during UAT and signed-off with results recorded.
  • Performed compatibility testing with different vendors.
  • Extensively involved in Regression Testing.
  • Determined security issues and proposed technical solutions.

Environment: Quality Center 9.2, Oracle 9i, QTP, C#, UNIX, SQL, Agile, MS-Office, Windows

Confidential

Application Manual Tester

Responsibilities:

  • Written test cases and performed testing likedGUI, Functionality, Integration, Regression, UAT, Black box testingand performed positive/negative testing for system validations.
  • Performed data accuracy, data validation and data integrity testing by querying thedatabase using SQL queriesto check the data table on server.
  • Responsible for keeping test schedule working directly with developers and project manager to ensure clear communications onrequirements and defect reports.
  • Work in the agile team to test the functionality of web based applications using AJAX.
  • Involve the database management usingSQL/PLSQL.
  • Worked on complex, multi-threaded distributed web software application as test engineer.
  • Involved Web application testing and portal testing for different applications.
  • Involved in Functional Testing as Unit test, Method test, Test Suite.

Environment: Java/J2EE, Quality Center 9.0, SQL, Windows XP.

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