SUMMARY

• 11 years and 10 months of professional experience in Software testing including several web and client - server based application as well as in Test management Activities.
• Proficient as QA Test analyst and expertise in both manual and automation testing process in Banking and Financial, Core banking, Retail Banking, Commercial Banking and E-commerce domains projects.
• Extensive experience in Payment processing US and SEPA - in Retail and wholesale banking Front, Mid office applications.
• Expertise in Anti-Money Laundering - Customer Due Diligence application testing of Deposit and Commercial Banking projects in Appian env.
• Experienced in working in Software Development Life Cycles (SDLC) including Waterfall, Agile/Scrum and V Model.
• Expertise in performing testing using SOAP UI. And Knowledge of Selenium testing tool.
• Experience in analyzing business specification documents, developing test plans, defining test strategy, Test scenarios and cases, developing and automating test scripts.
• Excellent in providing business walkthroughs on test artifacts.
• Comprehensive experience in Cross Browser and Accessibility testing and in management as per American Disability Act guidelines using Sortsite, JAWS testing tool, Color contrast tools.
• Expertise in Defect Tracking and Bug Reporting Tools like HP Quality Center/Test Director.
• Experience in Validation, Acceptance, Compatibility, Functional, Unit, Integration, Regression, Performance, GUI, Back-end, and Smoke Testing.
• Experience analyzing test results and communicating via Bug tracking systems.
• Excellent oral and written communication skills with strong problem solving skills and a result oriented attitude.
• Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, and Mainframe DB2.
• Extensively involved in testing Client/Server and Web applications and Middleware Applications.
• Experience UNIX, Linux, AIX, Windows operating systems, VMware. Strong knowledge in Six Sigma, SEI-CMM, ISO standards, Automated Software Testing Maturity Model and Automated Testing Life-Cycle Methodology.
• Worked closely with production team and other vendors’ team to coordinate.
• Experience in working with the UAT team.
• Perform ad-hoc testing on the application to test how it performs when it encounters unexpected data.
• Experience as QA Analyst, Business Tester and onsite/offshore coordination.
• Able to work collaboratively with testers, developers and business teams for testing complex and large projects and maintain detail QA documentation.
• Created PowerPoint Presentations and Project Updates for management review.
• Excellent communication and interpersonal skills.

TECHNICAL SKILLS

Test Management: HP Application Lifecycle management, HP Quality Center 11.5

Defect Management: BugZhilla, Quality Center 11.5

Testing tools: SOAP UI, QTP10.0, Win Runner

Accessibility testing tools: JAWS, Sortsite

Performance testing tools: Load runner, WAPT

Web Technologies: HTML, JAVA Script, Appian.

Database: Oracle, SQL server, DB2, MS Access

Other tools: MS office, MS project and Visio, VSS.

Operating systems: MS-DOS, Windows, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, San Ramon CA

QA lead Test Analyst

Responsibilities:

• As QA lead test analyst, understanding business requirements, creating Test Plan, test strategy, identifying test scenarios, test cases.
• Preparing Test scenarios, Test cases using Test preparation Techniques - OAT, Logical diagram and Black box testing techniques.
• Providing business walkthrough, updating Test scenarios, test cases.
• Executing test cases, reporting defects and following the defects until closure.
• Preparing Test summary reports, providing functional Testing, SIT sign off to management team.
• Daily reporting of Test progress and updating status of test activities to management / stakeholders’ team.
• Coordinating between various teams involved in Project development - Technical and business team.
• Arranging and leading calls, meetings on Defects and functionality testing issue.
• Attending, providing inputs on functionality under development related walkthroughs.
• Coordinating among Development, business and other teams involved in Testing from various different vendors.
• Also acted as a bridge between client and technical team.
• Completing day to day testing activities of project under test. Help technology teams with business queries. Educated business on the feasible technical options available
• Completing the testing team -daily work and providing the updates in project updates calls to various stakeholders.
• Coordinating and providing support to Functional testing, Integration testing, Regression testing, smoke testing and Production support testing.
• Planning test activities and estimated work - based on required coverage and risk analysis
• Updating the project work to senior management, providing flagship reports.

Environment: SOAP UI, Quality Center 12, XML, HTML, Java Script, J2EE, Oracle SQL, IE11, and MS Windows, Appian, XML, HTML.

Confidential, Pittsford - New York.

UAT Test Analyst

Responsibilities:

• Planned Test activities, provided test estimations based on requirements analysis
• Assigned tasks to offshore team, coordinated between offshore and client’s Test team.
• Represented and provided walkthroughs to business team on Test scenarios /Test cases
• Provided requirements analysis and participated in Business requirements walkthroughs.
• Closely worked and provided inputs on functionality improvements to Business Analysts.
• Prepared Test Plan, Test strategy and walkthroughs to senior management team and Client business team.
• Explained and provided detailed walkthroughs on functionalities to offshore testing team.
• Test analysis and prepared Test scenarios using OAT techniques to minimize the number of Test cases that reduced the count significantly.
• Prepared and performed Test cases execution using Black box testing techniques.
• Performed manual testing, also using SQL testing to validated entries in Database.
• For Discover - deferred payments testing used Mainframe DB2, uploading loan files, calculation of deferral payments, interest rates and checking various reports in system.
• Using Test scenarios preparation techniques, Optimized the test cases preparation that assisted to perform effective testing in less time.
• Helped management team to reduce the effort and cost on projects.
• Performed test management using HP Quality Center.
• Performed Test execution - UAT test execution and assisted to functional testing team in understanding the functionality and business Use cases.
• Acted as bridge between UAT test team and Functional test team
• Coordination between Offshore team and client test team as well as other vendor teams- development team and database teams.
• Performed test execution from Onsite for functionality related to calculation of rewards on Good grades - backend database testing and integration different front end systems.
• Performed regression testing using QTP testing tool; assisted and prepared report from Automation test execution results and presented to management team.
• Performed Smoke Testing, Functional testing, UAT testing, Regression Testing, GUI testing using Black box testing techniques.
• Performed Discover website - search engine optimization Robots.txt is modified, tags and Search engine search results modified to direct to new site of lending.
• Assisted in performing Load testing and Application security Testing.
• Performed and assisted in Integration testing, Sanity testing.
• Provided sign off on functionalities and Test summary reports.
• Prepared and walkthrough Defect analysis report, Defect leakage matrix and updated to stakeholders team.
• Perform ad-hoc testing on the application to test how it performs when it encounters unexpected data.
• Defect management is performed using Quality Center,
• Follow up on defects until closure, Analysis of Defects and issues - provided feedback on improving the functionalities.
• Updated Test activities status to Management and business team
• Prepared Test status reports, Test summary report and updated to Client management team.
• Updated and provided daily test activities status report to UAT Testing team of Client and provided status updates to management team.
• Created and maintained team building activities to make team more effective and efficient.

Environment: JAVA, Mainframe DB2, SQL Server, HTML, XML, QTP, Windows, AJAX, Web platform

Confidential

Responsibilities:

• Worked on and good understanding of accessibility laws required to make ‘A’ and ‘AA’ certified - Web Content and followed Accessibility Guidelines (WCAG).
• Followed and implemented the WCAG rules to make HSBCnet website compatible.
• Prepared and defined the test strategy for Accessibility testing tool - JAWS and Sortsite.
• Prepared Test plan for Confidential Cross browser and accessibility Testing project, created test strategy.
• Performed Testing estimations and schedules, provided to management team.
• Vendor resource management and provided resource management.
• Involved in Resources onboarding and trained them for testing.
• Reviewed Test scenarios and walkthrough the test scenarios and test cases to business team and client team.
• Identified Risk and developed contingency and mitigation plans.
• Mentored and guided 40 associates for the project.
• Delivered the testing tasks as per planned milestones, prepared daily status reports.
• Analysis, design, & developments of various enhancements based on client requirements.
• Followed efficient agile methods, worked on Agile software development lifecycle (iterative and incremental) including scrum.
• Provided updates and status reporting to onsite test manager.
• Prepared and walkthrough the Project status reports to clients team and Senior management team,
• Tracked and maintained defects in Quality Center, followed on defects until closure.
• Created and provided test summary report.
• Testing performed by manual testing techniques, as well as using JAWS, Sortsite and Color contrast tools.
• Performed and designed Regression testing, Accessibility testing, functional testing and Cross browser testing.
• Coordinated and worked together with various teams in project - Clients development, Testing, UAT and business analysis team.
• Assisted in continuous process improvements in testing management.

Environment: JAVA, .net, JAWS, Sortsite, Color contrast tool, QTP, IE, Chrome, Safari, Firefox, Windows, MAC OS, Quality Center 9.5. Web platform 2.0, XML.

Confidential

Responsibilities:

• Participated in all phases of the IT Project Delivery Framework, including review of complex business and functional requirements.
• Helped Development team in running Data Integration job flows and tested tables to reflect the accuracy of data.
• Created test plan and test cases and sets and Involved in Functional, Integration, system and UAT testing.
• Managed and acted as Sr. analyst for the US and UK tools payment processing functionalities, projects.
• Performed Regression testing to verify various sections of the system to ensure that changes or fixes in the system not only work, but also do not adversely affect the remainder of the system.
• Focused on enhancing the user experience in the Web 2.0 platform, also worked closely with the technical and programming team to design a simple yet effective user experience for process improvement.
• Used Quality Center to maintain Test Casesand Defects.
• Developed Test cases for each functional specification to ensure quality performance.
• Analyzed requirement documents to identify manual test cases.
• Used SQL queries to verify data integration from front end to backend.
• Provided Test scenarios walkthroughs to business team as well as clients of Confidential bank
• Participated in Business walkthroughs, design walkthroughs and provided Gaps in technical and requirements.
• Presented and Managed HSBCnet payment processing for US region - ACH and Wire payments processing.
• Worked as Analyst between Polish Confidential business bank and Confidential GLT - Technical teams.
• Managed and performed testing for offline authorization Confidential project – where security testing is performed to validate users can be able to do offline authorization for the payment items in batch.
• Supported and involved in Automation regression testing using QTP.
• Mentored and guided junior testing associates within testing team.

Environment: JAVA,.Net, Mainframe DB2, SWIFT, QTP, IE, Chrome, SQL, AJAX, Flash, Quality Center 9.5, Web platform 2.0, HTML, XML

Confidential

Associate

Responsibilities:

• Participated in various stages of IT solutions project delivery activities, SDLC and V-model testing phases.
• Worked for Functional testing team and module lead for several projects.
• Functional testing performed for Payment processing system – ACH, Priority payments, Checks, Wire transfers, Salary ACH payments.
• Worked on SWIFT messaging system – MT 101, MT 940, MT 942, MT 999 payments messaging testing.
• Manual testing of Payments processing – File uploading to MQ channels and Data verification in back end system using SQL queries.
• Involved in Integration testing of bank’s Mid office and back office system. Performed testing of payments clearance system, and reconciliation projects.
• Using PUTTY to access and run UNIX commands.
• Extensively used SQL Queries for data validation.
• Captured the SQL statements from the application execution and manually checked the results.
• Involved in data mining and mapping using SQL Server.
• Prepared estimation, planning and execution for the assigned module / project.
• Plan test activities and estimate work based on required coverage and risk analysis.
• Configure/setup test environments including test tools.
• Review of requirement and design documents for testing modules.
• Prepared test scenarios and test cases using Test design techniques.
• Executed functional test cases and provided daily status reports to management team.
• Presented the Testing team and managed Integration testing activities.
• Performed COB database testing using SQL queries and data verification as part of Integration testing.
• Performed bulk payment file processing system – 1000 payments in Batch, FINCAN messages processing testing using manual testing techniques.
• Involved in SEPA payment processing system and changes related to regulations project testing, prepared Test scenarios and performed manual testing.
• Created automation XLS micro to generate payments bulk files which converts xls data to .txt files to upload in bulk processing module.
• Performed Balance calculations on Accounts- credit and debit calculations and verifications and reporting of balances, testing performed using black box testing techniques.
• Performed Functional testing, Integration testing, GUI testing, and Regression testing and load testing of Payment processing system.
• Sr test analyst work in Testing of ABN –AMRO and RBS bank integration project – where ABNAMRO accounts are converted to RBS bank.
• Created Testing suites – Smoke, Sanity test and regression testing suites.
• Test management is performed using Quality Center 9.5.
• Prepared Automation testing test data, and supported automation testing results verifications.
• Provided input to the onsite team for those issues which require clarity.
• Provided Test Scripts walkthrough to Business/UAT Testing teams.
• Reported defects in Test Management tool quality center and also Test Metrics reports.
• Guide and mentor team members from a technical perspective to ensure delivery of the module.
• Prepared guidelines and checklists for the team, track issues to closure.
• Conducted knowledge transfer sessions for new joiners in the project team.

Environment: .Net, JAVA, SWIFT, SEPA, HTML, XML, Web platform, Oracle, QTP, Windows, Quality Center, VSS, PUTTY, MSSQL, UNIX.

Confidential

Sr. Software Testing Engineer

Responsibilities:

• Conducted Testing –Functional Testing, Integration testing, Regression testing, of web sites related to E-commerce business.
• Requirement review; writing and execution of test cases, design test scenario.
• Performed Manual Testing using Black box testing methodologies and Automation testing- Performed Load testing by WAPT.
• Worked on all phases of SDLC and V –model
• Fill defects in the BUGTRACKER tool.
• Worked on various e-commerce domain projects – retail and small business websites.
• Provide suggestions to improve quality of product.

Environment: php, JAVA, .Net, AJAX, Web platform, e-commerce, Client-Server, SQL, MS- Access, Windows, MAC, WAPT, Load Runner, BUGTracker, Bugzilla.

Confidential

Software Testing Engineer

Responsibilities:

• Understanding of requirements, Requirements review and providing inputs.
• Create, write and execute test cases for functional testing, System testing, regression testing and GUI testing.
• Prepared Ad-hoc testing suite, Sanity checks and smoke test cases.
• Used Test director for manual testing using Black box testing techniques.
• Reported defects and explained in details if required to development team.
• Prepared Defect status reports and testing progress reports- Test execution status.
• Performed Integration testing and supported various team, business team, development team.

Environment: .Net, VB, windows, MS -SQL, Web-logic server, Oracle, Test Director.