SUMMARY

• QA Professional having 12 years of experience in Software Testing through full life cycle technology solutions encompassing products and services.
• Developed detailed test plans, specifications, test cases, and test data sets that validate functional, performance, and load test requirements, and update existing test procedures based on requirement changes and test analysis.
• Expertise in defining test strategies for product releases encompassing manual and automation testing on multiple platforms. Scope includes Functional Testing, Regression Testing, Performance Testing, Usability and UAT.
• Sound knowledge of test methodologies, test planning and test automation framework. Created detailed work breakdown structures and scheduling as per available resources. Estimations for various phases of test life cycle.
• Expertise in Black box testing techniques such as BVA, ECP, Decision Tables and use case testing. Identify test scope based on CTQ (critical to quality) parameters.
• Designed automation frameworks using keyword driven, data driven, hybrid models. Experience in deciding what and how much to automate based on CTQ, time to market and available budgets.
• Proven experience in complete software development lifecycle including test environment change management.
• Proven experience in managing Agile environment. Experience in managing audits; well versed with quality management related concepts.
• Proven expertise in designing SQL queries for testing databases, data integrity and data validation. Created ERD (entity relationship diagrams) through Toad for mapping data flow and data structure.
• Extensive experience of installations and maintaining test labs. Well versed with database backup/restore to create desired test bed.
• Basic programming skills in Perl, Awk and Java.
• Proven expertise in testing of applications developed in Java, .NET, C++.
• Extensive experience in web based and client server architecture testing.
• Rich experience in Client facing roles across geographies (NA, Europe and India). Proven experience in managing onsite and offshore teams. Enabled teams to early identify the bottlenecks and debottleneck them.
• Experience across verticals - voicemail, intraday trading, content management, billing systems encompassing various technologies.
• Consistently delivered on quality objectives and financial parameters.

TECHNICAL SKILLS

Project Management: MS Project, Excel

Automation Testing Tools: JMeter, Selenium, QTP, Win Runner 7.x, Silk Test

Scripting: PERL, AWK

ERP: Dynamics AX

Data base: Oracle, SQL

Operating System: Windows, Solaris, HP UX, Linux

Application Servers: WebSphere, WebLogic, JBoss, Tomcat

Web Server: IIS

Defect Tracking Tools: Bugzilla, Jira, TFS, PVCS Bug Tracker

Development Process: Agile, Waterfall

Configuration Tools: VSS, Perforce, SVN

Test Management: Test Director 7.x

Functional Areas: Intra Day Trading, Soft Phones, Electronic Invoice Presentment and Presentation, Document Management SystemsTelecom

SIP: System performance monitoring Pacmon, Nmon

Other Tools: Toad, JUnit, Curl, Pacmon, Nmon

Finance Protocols: FIX, ITCH

User Management: LDAP

Web Technologies: HTML, XML

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

QA Manager

Responsibilities:

• Create test cases to test entire lifecycle of sales order from web to ERP(Dynamics AX) to warehouse and various integration points.
• Test case designing, test case review and execution. Test reporting & tracking. Agile testing methodology.
• Test Planning & Bug Triage.
• Scope includes functional testing, regression testing. Looking for options to introduce automation testing framework.
• Participate in the product development lifecycle, from requirement analysis and design through testing and rollout to ensure that the product meets business needs, and that system and software requirements are verifiable and quantifiable.
• Analyze test results, and identify, document, and report root causes for test failures.
• Review of design docs and requirements detailing. Installations for test bed preparation and test lab management.
• Managing onsite and offshore teams.

Confidential, Redwood City, CA

QA Lead

Responsibilities:

• Create detailed test plan for scope, entry/exit criteria, risks associated for the releases
• Test case designing, test case review and execution. Test reporting & tracking. Agile testing methodology.
• Bug Triage to monitor open bugs and reprioritize as per business needs.
• Perform Impact Analysis and Root cause analysis for the bugs reported.
• Created and analyze various quality metrics to monitor progress of testing with respect to release. Standard metrics included bugs logged by severity/priority, bugs reopened, bugs reported in production, number of bugs per person qa hours as factor of total project hours etc.
• Monitoring system statistics for performance using pacmon and nmon tools. They captured various system parameters such as memory, cpu utilization. identify if any memory leak is observed.
• Maintained and modified a propriety framework coded in PERL for api testing. Designed and coded a framework in JMeter for migrating api testing from PERL based framework to JMeter.
• Load testing for apis in JMeter. Analyzed load results for throughput, %errors, number of simultaneous threads etc.
• Users created in LDAP through JMeter, performed operations on users through api calls and deleted users from LDAP.
• Load testing of voicemail message deposit/retrieve using propriety tools(UDPBENCH). Modified the scripts as per changes in call flow.
• Participate in the product development lifecycle, from requirement analysis and design through testing and rollout to ensure that the product meets business needs, and that system and software requirements are verifiable and quantifiable.
• Performed functional testing, system testing, regression testing, load testing etc.
• Analyze test results, and perform impact analysis and root cause analysis.
• Review of design docs and requirements detailing. Create traceability matrix for ensuring proper test coverage.
• Installations for test bed preparation and test lab management.
• Managing onsite and offshore teams.

Confidential, Fremont, CA

QA Manager

Responsibilities:

• Create sprint plans for the team using Scrum methodology of Agile process of development.
• Create detailed test plan for scope, entry/exit criteria, risks associated for the releases.
• Requirements detailing and creating traceability matrix for ensuring appropriate test coverage.
• Test case design, review & execution. Test reporting & tracking.
• Scope includes functional testing, regression testing, database testing, integration testing etc.
• Front end web portal automation in QTP. Designing automation scripts, record and play, report framework. The framework was implemented using keyword driven automation.
• Designed SQL queries for testing huge data produced by running various strategies of trading. The data had to be analyzed for data consistency and data integrity and ensuring that square off happens on daily basis.
• Navigating through large volume of data, analyzing patterns and suggesting various analytics to be developed. Protocols exposure to FIX, ITCH etc.
• Integration testing with broker network and various live feeds from NASDAQ.
• Managing team spread across geographies.

Confidential, Fremont, CA

QA Lead

Responsibilities:

• Create sprint plans for the team using Scrum methodology of Agile process of development.
• Test case design, review & execution. Test reporting & tracking.
• Requirements detailing and creating traceability matrix for ensuring appropriate test coverage.
• Create detailed test plan for scope, entry/exit criteria, risks associated for the releases.
• Bug Triage to monitor open bugs and reprioritize as per business needs.
• Performed functional testing, regression testing, and database testing.
• Defined framework for automation and managed automation delivery in selenium.
• Coded scripts in Java to be used with Selenium RC and integrated with JUnit. The scripts were executed using Ant in batch mode during off-peak hours.
• Review of design docs and requirements detailing. Create traceability matrix for ensuring proper test coverage.
• Coded in AWK to parse flat files to generate data for test bed.
• Backup and restore of databases for reproducing various scenarios of test data.
• Created build using Ant and deploy the war files in JBoss in Linux environment.
• Managing team spread across geographies.
• Processing various flat files from third parties such as BBDO, NOVA, editing flat files to create various test scenarios.
• Designed and executed SQL queries for testing data integrity and full lifecycle of payments and settlement.
• Managing staging environments and production deployments.

Confidential, San Francisco, CA

QA Lead

Responsibilities:

• Test case design, review & execution. Create traceability matrix for ensuring proper test coverage.
• Testing through instrumented dlls for ensuring code coverage of test cases.
• Test reporting & tracking. Testing done across multiple browsers - IE, Firefox, Safari etc. for cross browser compatibility.
• Create detailed test plan for scope, entry/exit criteria, risks associated for the releases.
• Conduct Bug Triage for all reported bugs for tracking the progress of release as well as revising priority of bugs logged as per business need.
• Defined test strategies for product releases encompassing manual and automation testing on multiple platforms. Scope included Functional Testing, Regression Testing, Performance Testing, Usability and UAT. Establish test labs.
• Task scheduling and resource allocation. Used MS Project to create detailed tasks and team allocation.
• Define automation framework and maintaining automation scripts. This was done using Test Harness methodology and scripts were coded in Java. Basic programming in Java.
• Design and execute SQL queries for database testing. SQL queries written for tracking entire lifecycle of invoice in the database. Performed SQL injections for insertion of corrupt data and handling by the application.
• Editing of flat files returned from ACH to test various scenarios related to bank settlement and associated errors.
• Decided upon and strategize product upgrade and releases based on the client requirements and industry involved.
• Consistently delivered on the financial goals, and enabled the teams to early identify the bottlenecks and debottleneck them.
• Installing and maintaining test labs for multiple platforms including databases, application servers, OS(Linux, Solaris, Windows). Configured distributed systems such as application servers (websphere, weblogic), webserver (IIS) and database (SQL, Oracle, DB2)
• Backup and restore of databases for creating desired test bed.
• Perform Impact Analysis and Root cause analysis for the bugs reported.
• Created and analyze various quality metrics to monitor progress of testing with respect to release. Standard metrics included bugs logged by severity/priority, bugs reopened, bugs reported in production, number of bugs per person qa hours as factor of total project hours etc.

Confidential, WA

Sr. QA Engineer

Responsibilities:

• Automation of test cases in Silk Test. Coded scripts for testing client server product. Debugging the code, creating test run reports.
• Test Case design and execution.
• Designing and executing SQL queries for database testing.
• Requirements study and performing traceability in Test Director. Preparing Execution Reports and Document Generation in Test Director
• Logging and tracking defects in Rational Clear Quest. Bug Triage.
• Established test labs to ensure comprehensive testing of the products. Used ghost images to set up servers.