SUMMARY

• QA Analyst with over 2.5 years of experience in the field of Software Quality Assurance in the areas of requirements analysis, test planning, test designing, test automation and production support.
• Well versed with complete Software Development Life Cycle (SDLC) process in Web based and Client - Server Environments.
• Extensive experience in analyzing requirements, writing and executing test plans, designing test cases, preparing test data, setting up test environment, creating bug documentation, requirement traceability matrix and test summary reports.
• Proficient in designing Test scripts using Automation testing tools such as UFT, Silk Test & Selenium.
• Basic understanding of Performance testing with tools such as JMeter, Silk Performer.
• Good exposure to design the hybrid automation framework with scalability, reusability & minimal maintenance.
• Hands on experience on Continuous Integration and Delivery/Deployment using Jenkins.
• Strong experience in database including SQL, PL/SQL, SQL SERVER and ORACLE.
• Good exposure to Testing Methodologies, Web-industry standards & trends and prototyping/design.
• Proficient in Black Box Testing, Integration Testing, System Testing, User Acceptance Testing (UAT), Backend Testing, Regression Testing, API Testing and Mobile Testing.
• Expertise in finding root cause of critical bugs and Tracking Bug Reports utilizing Bug Life Cycle with tools such as HP Quality Center, Bugzilla, Silk Central, Jira and VersionOne.
• Excellent communication and inter-personal skills and engagement with multiple business and technical teams. Ability to handle multiple tasks and work independently as well as in a team.
• Ability to work within tight deadlines, foresight to handle upcoming issues and dedication to solve complex problems through extensive research.

TECHNICAL SKILLS

Software Testing Tools: Quality Center, QTP/UFT, Selenium, JMeter, Appium, Silk Test, Silk Central, Cucumber, Silk Performer, Fiddler, Ant

Languages: VB Script, C, C++, C#, JAVA, JavaScript, Gherkin

Operating System: Windows XP/7/8/10, UNIX, LINUX, IBM AS 400

Bug Tracking Tools: Quality Center, Bugzilla, Jira, VersionOne

Version Controlling Tools: CVS, Accurev, SVN

CI Tools: Jenkins

Web Services: SOAP, REST

Web Technologies: ASP.NET, XML, ASP, JSP, HTML, CSS, JavaScript

DBMS: MS SQL Server 2008, Oracle 11g, Access 2013

Development Tools: Visual Studio .NET 3.5, Eclipse, JetBrains WebStorm, Android Studio

Reporting Tools: Crystal Reports, MS Word, MS Excel, and MS PowerPoint

Methodologies: Agile (Scrum & Kanban), Waterfall

Browser: Internet Explorer, Mozilla Firefox, Chrome, Safari

PROFESSIONAL EXPERIENCE

Confidential, Livonia, MI

QA Test Analyst

Responsibilities:

• Collaborated with Business Analyst and Business Partners in gap analysis and generated high level scenarios.
• Designed, documented, improved and maintained detailed test cases using Silk Central.
• Wrote and executed complex SQL Queries to validate database content and verified correctness of business logic.
• Performed Smoke,Functional, Regression, Integrationand Exploratory Testing to identify defects outside the formal test practices.
• Designed the automation scripts using BDD Framework with JUnit and Silk4J API resulting in higher scalability, maintainability, reusability and adaptability.
• Created and executed Automation Test Scripts for Smoke and Regression Testing.
• Constantly supported cross functional team for production support.
• Empowered the knowledge of various applications through SMEs.
• Configured the Automation Builds to Jenkins and analyzed the execution reports of Test Servers to validate the accuracy of builds and uncover the defects.
• Presented regular progress reports, defect reports and test execution reports to stakeholders.

Environment: Windows, IBM AS 400, JAVA, JUnit, Cucumber, Ant, Jenkins, Silk4J, Silk Performer, Silk Central, Jira, Confluence, Selenium, Eclipse, JSON, REST, SOAP, SQL Server, XML, Share Point, Fiddler, SVN, SoapUI

Confidential, Ann Arbor, MI

QE Test Automation Engineer

Responsibilities:

• Implemented and maintained Chai & Mocha Framework using Page Object Model (POM) Architecture.
• Actively participated in enhancement meetings focused at making the application more reliable.
• Contributed Testing Efforts & Estimates for Mobile Automation in Sprint Planning meeting.
• Analyzed Test Cases & improved scripts with reusability using JavaScript resulting in minimal maintenance.
• Implemented Selenium with Appium to execute automation scripts on Android and iOS Devices.
• Performed Smoke, Functional testing to identify defects outside the formal test practices.
• Presented regular progress reports, defect reports and test execution reports to stakeholders.

Environment: Windows, Java Script, Android, iOS, WebStorm, HTML, Selenium Web Driver, Appium, Accurev, Jira, Confluence, Node.js, Angular JS

Confidential

Responsibilities:

• Analyzed Functional Requirements and Use Cases to create Test Plan, Test Cases and developed automated test scripts using UFT, Selenium Web Driver.
• Contributed support to ROI and developed metrics for testing automation.
• Implemented hybrid driven framework using UFT tool in VBScript with the support of Automation Lead.
• Designed the scripts with reusability resulting in minimal enhancement and maintenance.
• Designed, developed, documented and maintained detailed test cases using MS Excel.
• Performed Smoke,Functional, Regression, Integrationand Exploratory Testing to identify defects outside the formal test practices.
• Helped Business Analyst in gap analysis and generated high level scenarios.
• Wrote and executed SQL Queries to validate database content and verified correctness of business logic.
• Influenced new implement strategies for maintenance and development of test specifications.
• Created and executed UFT Test Scripts for Smoke and Regression Testing.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Consistently recognized for excellent problem-solving and analytical skillsby programmers, project managers and supervisors.
• Conducted Ambiguity Resolution and Bug Triage Meetings.
• Presented regular progress reports, defect reports and test execution reports.

Environment: Windows, SOAP, Java Script, SQL Server, HTML, VBScript, Java, XML, UFT, Selenium Web Driver, TestNG, Bugzilla

Confidential, Sterling, VA

QA Development Engineer

Responsibilities:

• Designed and implemented User Interface Layer using ASP.NET Web Forms.
• Designed and developed web pages using C#.
• Designed, developed, documented and maintained detailed test cases using Quality Center (QC), including import of test cases created in MS Excel.
• Responsible for writing SQL queries to retrieve and update records in databases.
• Performed smoke, functional, regression and integration testing.
• Created User input validation for new & existing users using ASP.NET validation controls and JavaScript.
• Created and executed QTP Test Scripts for smoke and regression testing.
• Implemented Security and Authorization to secure the web pages using Forms based security model and administrative level security in web.config.
• Provided Session Management to preserve the state of session variables.
• Resolved all bugs/issues reported in user acceptance testing.
• Report, Track, review, analyze and compare bugs using a Defect Tracking Database in HP Quality Center and followed bug life cycle to closure.

Environment: ASP.Net, C#, Web Services, Quality Center, ALM, Bugzilla, UFT,XML,SOAPUI, AJAX, Oracle 11g, HTML, JSON,REST, JAVA

Confidential, Arlington, VA

Retail Consultant

Responsibilities:

• Sold company products and services to walk-in customers in retail outlets.
• Provided a high level of customer service support with product expertise and advanced selling skills.
• Guided customer through the purchasing decision and activation process & educating the customers on their new purchase.
• Created new customer prospects or referrals and increased customer relationships to drive sales.
• Improved the company’s retail position in consumer markets.
• Volunteered in outbound calling programs to existing customer base.

Confidential, Alexandria, VA

Sales Representative

Responsibilities:

• Achieved 100% customer satisfaction by greeting every customer with enthusiasm and energy.
• Offered customers cutting-edge solutions in a friendly, confident and knowledgeable manner.
• Managed the execution of non-negotiable standards of store operation including stocking, cleaning, merchandising, etc.
• Created strategies and ideas to develop and expand existing customer sales.
• Worked as a team member to provide the highest level of service to customers.
• Verified that all merchandising standards were maintained on a daily basis.