SUMMARY

• 7+ years of experience in Software Quality Assurance with emphasis on Manual and Automation testing of Web based, Mainframe and Client Server applications.
• Experience working with Service Oriented Architecture (SOA), Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) which includes Requirement gathering, Analysis, Design, Development, Implementation, Testing, Deployment and Production.
• Experience with Agile (Scrum) and Waterfall iterative development methodologies.
• Extensive experience in developing and executing test plans, test design, test cases, test scenarios, traceability matrix, test scripts and defect reporting based on requirements and functional documents.
• Proficient in analyzing Business, Functional and Software Requirement Documents and Use Cases.
• Extensive work experience in different types of testing like Black box, Smoke, Functional, Regression, Integration, System, Database, Load, Performance, Security, Ad hoc and User Acceptance Testing (UAT).
• Expertise on working with testing tools like Quality Center, QTP, Test Director, WinRunner, LoadRunner, JIRA and Bugzilla.
• Experience in testing and maintenance of enterprise applications developed in Java, J2EE, web services and web technologies.
• Excellent database knowledge using MS SQL Server, MS Access and Oracle with strong backend testing experience and data validations writing complex SQL Queries.
• Experience in developing and analyzing automation test scripts, performance test plan, Virtual User Generator scripts, Wireframes and Test artifacts.
• Expertise in installation and configuration of automation tools and setting quality assurance test environment.
• Experience in using JIRA and Test Director for defect tracking and logging.
• Strong experience working on Windows and UNIX environments.
• Sound knowledge of project schedules, estimations, analysis, issue management and risk assessment.
• Experience in working with various domains like Financial and Pharma.
• Strong communication, documentation, analytical and interpersonal skills with leadership quality and problem solving skills.

TECHNICAL SKILLS

Operating Systems: Windows 98, Windows XP, Windows 2003 Server, Windows Vista, Windows 7, MS Dos, UNIX, Linux

Testing Tools: Quality Center, QTP, Hiperstation, Test Director, WinRunner, LoadRunner, TOAD, JIRA, Bugzilla

Databases: MS SQL Server 2008/2005/2003 , Oracle 10g/9i, MS Access, DB2

Scripting Languages: VBScript, JavaScript, Shell Script, Test Script Language, REXX, COBOL

Packages: MS Office, MS Project, MS Visio, TSO/E, ISPF/PDF, CICS, VSAM, JCL

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Senior QA Analyst

Responsibilities:

• Worked actively and closely with customers, business analysts and developers to collect the business and functional requirements for csA Phase2 automation.
• Intensively involved in estimation and analyses of business processes to evolve functional objectives and implemented suitable Functional Test Automation of phase 1 Quality Center scripts using QTP.
• Designed and implemented Test metrics collection strategies and developed Test Scripts using QTP IDE (Object Identification, Object Repository, Step Generator, Data Table, Checkpoints, Output values, Actions, Recovery scenarios).
• Developed mainframe scripts using REXX and Hiperstation for QUEST to HTF and Fusion VTG Compares and Conversion.
• Developed the test plans, test strategy document and test cases (work flows) for performance testing for all automation work requests (AWR).
• Identified and performed regression runs and rate review for Impact web testing.
• Maintenance of test scripts and Reporting modules as per the client requirements.
• Implemented end to end Functional test automation scripts using Keyword driven technology and created reusable components using hybrid framework in QTP.
• Set up Automation test environment along with the test scripts up gradation for newly introduced modules as per the mapping documents.
• Performed mainframe jobs run in Vantage for CICS, upgraded mainframe scripts on GSO1 and GSO2 environments for Policy Add and Compares and worked on GSO1/2 data retention.
• Developed regression process, driver codes and performed QA and UAT testing using VBA and QTP.
• Created Automation Resources such as Object Repositories and Function Libraries for csA web application.
• Analyzed and performed the Application under Test in terms of Object Identification.
• Tested and upgraded system to Windows 7 for improved performance and execution of scripts.
• Used Regular expressions and Environment variables for global usage in QTP Automation.
• Documented system development, coding standards, review and tested guidelines.

Environment: Mainframe, TSO/E, ISPF/PDF, CICS, VSAM, JCL, Quality Center, QTP, REXX, COBOL, Hiperstation, VB Script, MS Access, DB2, MS Word, MS Excel, Windows XP

Confidential, New Providence, NJ

Sr. QA Analyst

Responsibilities:

• Actively involved in requirement elicitations and acted as Single point of contact (SPOC) for all testing releases and operations.
• Prepared work distribution plan for the team, performed gap analysis and documented them.
• Determined effort and cost estimates for the testing requests and communicated cost estimates for testing activities.
• Extensively performed business workflow, ad hoc, regression, functional, integration, release and database integrity testing using quality center based on system test cases.
• Developed automation test scripts for Lease Sales Quote using QTP and VB Scripting.
• Extensively used quality center to add requirements, test cases, defects, reviewed test plan/bug fix plan and executed them.
• Reviewed and communicated defects using Quality Center and analyzed Test Summary Reports.
• Tested and verified the data for the migrated modules from SQL Server to Oracle Lease Management system database.
• Coordinated with the management team in reducing duplication of effort and accelerate the adoption of best practices across the division through the Enterprise Search feature in Office SharePoint Server.
• Performed defect logging and tracking using JIRA.
• Retrieved data from backend executing SQL queries and performed data comparisons using TOAD.
• Created and reviewed Release manifests and Release matrix.
• Developed Requirements Traceability Matrix to map the test cases with the Requirements.
• Interacted with the developers and project team on day to day basis to discuss about the defects and to make sure the reported defects were resolved.
• Generated various test metrics and shared with the Project Manager.

Environment: Quality Center, QTP, JIRA, C# 3.5, ASP.Net 3.5, ADO.NET 3.5, HTML, JavaScript, Ajax, IIS 6.0, CSS, XML, SQL Server 2008, Oracle 10g, Visual Studio.NET 2008, VSS 2005, UML, SSIS & SSRS

Confidential, New York, NY

Sr. QA Analyst

Responsibilities:

• Interacted with client on day to day basis for Information gathering, analysis of specifications, requirement analysis & design discussions.
• Gathered and analyzed Business and System requirements for all the Insider 2 Applications, performed gap analysis and documented them.
• Developed Test Plan and Test Strategy documents for all the applications as well as data load projects.
• Extensively used quality center for adding requirements, adding test cases development, executing test cases and to add defects.
• Generated the scripts for BSV, Clear sum and Name Editor Projects using QTP.
• Developed automation scripts using QTP and VB Scripting.
• Tested and verified the data for the migrated projects from Sybase to Oracle for different data load projects.
• Tested the changes implemented to support the new File Format for the UAF data loader & UAF data handler.
• Worked extensively on Data conversion of Old cases to new case format to support transition from Legacy ICASS system to new Insider2 Analytics.
• Spanned developed test cases using SharePoint for internal and external web Systems.
• Executed batch jobs for data loading process using Tidal.
• Performed defect logging and tracking using JIRA.
• Worked with the SQL statements to extract data from Oracle 9i tables and verified the output data of the reports.
• Used Load Runner for Load and Performance Testing, created Load Scenarios, scheduled the Virtual Users and parameterized V - user scripts to generate realistic load on the Server.
• Created Load Runner scripts using Virtual User Generator to perform the load, volume, stress testing.
• Developed Requirements Traceability Matrix to map the test cases with the Requirements.
• Interacted with the developers on day to day basis to discuss about the defects and to make sure the reported defects were resolved.

Environment: Quality Center, QTP, VB Script, Java 1.4 & Java 5, RMI, EJB, Hibernate, JDBC, XML, Unix, Linux, Web services, Perl, SAX Parser, ANT, LoadRunner, Castor & Actuate frameworks, Sybase 12.5, Team Foundation Server Oracle 10g, WAS 5.1 & 6, JBoss, Eclipse, TOAD, WSAD, RAD, Business Objects, CVS, Maven, HUDSON, REMEDY, TIDAL, Windows 2000 server, Windows XP

Confidential, New York, NY

QA Analyst

Responsibilities:

• Assisted quality assurance implementation in all the phases of SDLC.
• Initiated scope meetings between System Test Lead and application stakeholders.
• Extensively involved in analyzing business and system requirements by conducting walkthroughs to baseline test deliverables.
• Involved in test case design and test scenario identification for functional, integration, system, regression, security, end to end and UAT testing.
• Extensively used quality center for creating and executing test cases and to add defects.
• Used QTP to develop automation test scripts for system’s core functionality and GUI’s of the application.
• Worked with SQL queries for data verification and validation.
• Handled back office operations using Fpml to enable over the counter derivative transactions.
• Performed cross browser compatibility testing to check the compatibility of the application under test with different browsers.
• Documented workflow and data flow diagrams using MS Visio for Business Process Analysis.
• Provided input to system testing section of Traceability matrix.
• Delivered final versions of deliverables to the Project Team.
• Managed escalations from the Project team and provided inputs to weekly/monthly project status report.

Environment: Quality Center, QTP, LoadRunner, Oracle, Toad, XML, HTML, UNIX, VBScript, Java, J2EE, Windows 2003 Server

Confidential, New York, NY

Test Analyst

Responsibilities:

• Analyzed user requirements and documents for Migration, Transition, Forklift and vendor supported applications to be tested.
• Performed functional, regression, integration, system, database and performance testing.
• Developed, uploaded and executed manual test cases in Test Director.
• Logged and closed defects using Test Director found during test execution.
• Involved in tracking and reporting of the bugs using Test Director.
• Reviewed and re-executed updated test cases received from the application support team.
• Used WinRunner for performing functional and regression testing.
• Created performance test scripts using Load Runner virtual user generator.
• Performed load testing of multiple applications in a suite (deployed on the same server).
• Worked with SQL queries for data verifications in Oracle database.
• Created and reviewed functional test summary report, performance test summary report and updated Production acceptance review report (PARR).
• Used MS Excel for reporting test status.

Environment: WinRunner, Test Director, Load Runner, e-Health Online Server Monitoring Tool, Oracle, SQL Server, Windows XP