SUMMARY

• Over 7 plus years of Software Quality Assurance, Software Testing experience in Client/Server and Web based environment.
• Working Knowledge of Software Test Life Cycle (STLC) and Defect/Bug Life Cycle.
• Extensive experience in Manual Testing which includes Black Box, GUI, Functional, System, Integration, Regression, End to End and UAT testing.
• Developed Test Plans, Test Cases, Test Scripts and Test Scenarios from business, technical and functional requirement documents.
• Proficient in defect tracking system using Quality Center comprising Requirements, Test Plan, Test Lab and Defects Modules.
• Expertise in Black Box testing and White Box testing.
• Experience in Waterfall, Agile - SCRUM, Iterative and V model testing methodologies and good understanding of software development life cycles.
• Well versed in various testing functions such as - Smoke, Sanity, Functionality, Regression, Back-end, Integration and User Acceptance Testing of applications developed on Windows, UNIX.
• Experienced in Automation Testing using QTP (Quick Test Professional).
• Well-versed in Test Management tools like HP ALM (Application Lifecycle Management), HP Quality Center, Test Director and JIRA.
• Experience in Database Backend Testing using SQL queries.
• Good Exposure to Automation tools like Load Runner and Selenium.
• Extensive experience working with Databases such as Oracle, SQL Server and MS-Access.
• Backend database testing by writing several SQL statements to validate the business scenarios.
• Experienced in working with different operating systems like Windows, UNIX.
• Good experience in Client-Server Application Testing, Web Application Testing and Web Service Testing.
• Working Knowledge of Software Development Life Cycle (SDLC), having through understanding of various phases like Requirements, Analysis/Design, Development, Testing, Deployment and Maintenance.
• Experience in Object Oriented Programming language like JAVA.
• Experienced in Unit test, Functional test, Integration test, UAT and Regression testing.
• Knowledge in Mobile App (ios and Android) Testing.
• Extensive experience in technologies like Java Script, VB Script, HTML, CSS and XML.
• Very good knowledge in Banking and Financial services, Insurance and Health care domains.
• Strong ability in communicating with Project Development Team and prioritizing workload.
• Excellent communication and interpersonal skills, also a very good team player.

TECHNICAL SKILLS

Test Management Tools: HP ALM 11.0, Quality Center 10.0, HP QC 9.2, Test Director, JIRA

Test Automation Tools: Win Runner, QTP10.0

Operating Systems: Windows 2000, 2003, XP, NT 4.0, MS-DOS, Unix

Programming Languages: C, C++, JAVA, J2EE, SQL, PL/SQL.

Web Technologies: VB Script, AJAX, JavaScript, HTML, XML, JSP, Servlets

RDBMS: Oracle (TOAD), MS SQL Server, MS Access and DB2

Markup Languages: HTML, DHTML, XML/XSD, XSL/XSLT

Query Languages: SQL, PL/SQL

IDE and Tools: Visual SourceSafe, Excel, CSS, XML Spy

Project Management: Microsoft Office, MS-Excel, MS-Word, MS-Power Point and MS-Outlook

Application Servers: BEA Web Logic, Websphere, Tomcat

PROFESSIONAL EXPERIENCE

Confidential, Grand Rapids, MI

QA Engineer

Responsibilities:

• Reviewed requirements and specifications documents to develop and execute Test Plans and Test Cases
• Participated in meeting with Release Management and coordinators to manage testing activity.
• Perform functional testing, regression testing, UAT Testing and End to End testing
• Manually created, developed and executed Test Cases for both Negative and Positive testing
• Prepared Test Plan for assigned module as a part of the testing team. Test Plan detail included the testing scope, requirement, strategies and all compulsory resources.
• Executed manual testing for all scenarios on products
• Participated in System Integration Testing (SIT) and User Acceptance Testing (UAT)
• Utilized Quality Center for managing the testing process
• Located, analyzed and documented in detail all defects found for development to review
• Conducted regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected
• Worked extensively with development team and created status reporting
• Created SQL queries for backend database testing
• Utilized Quick Test Professional (QTP) for basic automation testing which included recording and playing tests as well as parameterizing values
• Performed Data Driven Tests to validate the same scenario with different test data

Environment: Manual Testing, QTP 10.0, Quality Center 9.2, JDK 1.5, J2EE, VBScript, Servlets, JSP, Spring MVC, Hibernate 3.0, JQuery, Oracle, Web sphere, ANT, Eclipse, JUnit, CVS.

Confidential

QA Tester

Responsibilities:

• Analyzed functional requirements and use cases to develop Test Plans, Test cases for both positive and negative tests.
• Formulated detailed use cases for increasing core component test coverage to facilitate regression and automation testing
• Managed and maintained test repository using Quality Center
• Developed User-Acceptance Test scripts and assisted users in conducting UAT
• Performed functional, regression and integration testing
• Participated in meetings for documenting Test Plan/Test Cases as per business requirements and Verified data by executing SQL queries
• Performed manual testing and Automated regression testing using QTP
• Developed user defined functions to support the automated scripts
• Updated test cases and actual results in Quality Center
• Managed defects and resolutions using Quality Center

Environment: Manual Testing, QTP 9.2, Quality Center, Java, JavaScript, VBScript, JDBC, JSP, Servlets, Struts, Log4j, Xml, TOAD, Tomcat, Eclipse & Oracle 8i

Confidential

QA Analyst

Responsibilities:

• Participated in system specification meetings, analyzed user requirement, coordinated with coders and team members.
• Worked extensively in application testing.
• Responsible for overseeing the Quality procedures related to the project.
• Worked towards the overall features of the application, Involved in Test case design, review and execution.
• Performed Functional, Regression, Sanity, Ad hoc and System testing.
• Defect Reporting, Communicating defects to Development team, Defect Tracking.
• Managed defects using JIRA.
• Interacting with development team to analyze and find the root cause of the defect.
• Understanding change requests and analyze the impact on existing system.
• Working very closely with the developers to understand the functionality and impact of the changes.
• Involved in giving updates to the superiors regarding the application status.

Environment: Manual Testing, JIRA, J2EE, VBScript, Java 6, JSP, Spring MVC 3.0, Jasper Reports 4.5/iReport 4.5, JQuery, Tomcat, Eclipse, Sql Server Management studio, JIRA, CSS3, Ant.

Confidential

QA Tester

Responsibilities:

• Reviewed Business Requirement Documents and Technical Specifications.
• Involved in the preparation of Test Plan specifying an overview of testing approach, testing strategy, roles, responsibilities and its scope.
• Developed Test Cases and executed them manually.
• Included Positive and Negative flow while writing Test Cases.
• Interacted with designers and software developers to understand application functionality and navigational flow.
• Worked with Business system analysts and devolvement team on system-investigated requirements.
• Analyzed the release schedules and maintained the defects.
• Responsible for developing Test Cases utilizing Test Director.
• Provided clear and concise feedback to Development team on recurring errors both on an individual and team basis with the aim of minimizing the defects that can be there in final release.
• Used TestDirector for defect logging and test management.
• Tested all phases of the system and used the existing Test Cases for testing the later phases of the system.
• Extensively used SQL queries for backend testing.
• Interacted with the end users and actively participated in the User Acceptance testing.
• Communicated issues and verified issue resolution.

Environment: Manual Testing, TestDirector 8.0, JAVA, Servlets, JDBC, JMS, JNDI, XML, XSLT, JavaScript, Jakarta-Struts Framework