SUMMARY

• Over 5+ years of advancing experience in Information Technology as Quality Analyst.
• Diversified experience in Software Quality Assurance and Software Testing with in - depth knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases of SDLC such as Requirements gathering, Analysis/Design, Development and Testing.
• Highly Proficient in interacting with business users and gathering user requirements to develop necessary Test Plans, Test Cases and Test Scripts.
• Performed Manual and Automated Testing on Windows and UNIX platform.
• Expertise in using Mercury Interactive Automated Testing tools Win Runner, Load Runner, QTP, and Quality Center.
• Experienced in testing Client/Server and Web-Based Applications.
• Experience in Black Box, Positive, Negative, Data-driven, Unit, Integration and System testing.
• Performed Back-End Testing manually by executing SQL queries and using automated testing tool.
• Experienced in Regression and Functional Testing.
• Experienced in reporting bugs using Bug tracking tools such as JIRA and QC
• Performed Sanity testing, Smoke testing, Usability testing and Security testing of various applications.
• Defect Tracking and Bug Reporting (defect life cycle) using Quality Center
• Monitoring the defect life cycle, generating customized graphs and reports for the client, using Quality Center
• Extensive knowledge of Test Matrix and Traceability Matrix.
• Have inserted many check points using QTP to test availability of the data in the application.
• Performed Parameterization to test the AUT with multiple values using the place holder in Load Runner.
• Expertise in Performance Testing, Stress Testing and Volume Testing of Client/Server and Web based applications using different tools.
• Involved in Waterfall and write down my own test cases, Test scenarios, Negative testing, and positive testing to track down the bugs.
• Extensive experience in SDLC/STLC process development and implementation. Methodologies used include Waterfall and Agile.
• Used Mercury Quality Center for Bugs reporting and communicating to developers, product support and test team members.
• Performed and work closely with scrum master to understand the requirements Under ( AGILE environments )
• Involved in different meetings in AGILE environments such as (daily stand up meeting, Retrospective meeting, Review meeting, Sprint planning meeting)
• Performed also in AGILE write down my own user story and test them in test lab
• Experience in working with open source toolsSelenium (Selenium IDE, Selenium RC, and Selenium Web Driver), J Unit, Eclipseand preparation of automation test framework.
• Recorded and plays back test in Fire fox using Selenium IDE
• Participated in Walkthroughs and Inspection meetings to review Test scripts and results.
• Extensive working experience in Oracle on UNIX Environment.
• Performed837(Institutional/Professional -Inbound/Outbound),834Inbound,835Outbound,997Acknowledgement Inbound and Outbound EDI Transactions
• Extensive knowledge in Databases which includes Oracle, DB2, IMS DB/DC and MS Access
• Involved in testing QNXT Member, Provider, Claims Processing (with proper ICD - 9 and ICD - 10 and HCPCS/CPT codes), and Utilization Management, Contracts, and Benefits modules
• Experienced in ETL (SSIS) and data validation processes and proficient in reporting services such as SSRS as well as SSAS. Participated in UAT and wrote Test Cases for UAT.
• Expertise in EDI transactions used inhealthcareindustry and good knowledge ofHIPAA X12
• Strong knowledge of EDI Claims and member enrollment.
• Extensively worked on SQL for back end testing on DB2.
• Experience with FACETS solution for healthcare.
• Strong HIPAA EDI 5010 with ICD-9 and ICD-10, analysis & compliance experience from, payers, providers and exchanges perspective, with primary focus on Coordination of benefits
• Hands on experience in testing of all EDI X12 HIPAA 5010 standards.

TECHNICAL SKILLS

Testing Tools: Load Runner, QTP, Quality Center, Selenium, Soap UI, Win runner

Bug Reporting Tools: Clear Quest, Mercury Quality CenterOperating Systems LINUX, UNIX, Windows XP/NT/98/2000

Methodology: Waterfall, Agile.

Databases: MS SQL Server, Oracle, MS Access, DB2

Other Tools: MS (word, Excel, Power point, Visio, MP), Microsoft Test Manager

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

SR QA Analyst

Responsibilities:

• Develop, execute, and maintain test designs, including test cases and test scripts, using several tools.
• Assisted in writing efficient and effective Master Test Plan, Test Strategy, System Testing, End-to-End Test and User Acceptance Test Plan
• Involved in Testing of HIPAAEDITransactions (835,837,834) in various phases of implementation.
• Analyzed HIPAAEDItransactions in XML and X12 responses and of 270 and 276 and looked for defects for amendment.
• Experience with FACETS, QNXT, andMedicaidsystems,and ICD 9/ICD 10
• Did data analysis for various version changes ofEDImessages on different sub-systems.
• Performed in Automation test framework using Selenium.
• Performed end-to-endSystem Integrationtesting which covered the entire business process flow from the initial point of sales through to all thedownstream systems and XML output files, including apps/interfaces.
• Tested ICD-9 code Mapping to ICD-10
• Extensively worked onHospital Billing, patient accounting, Lab Billing, Clinical (inpatient/outpatient), and ED, HIM, Ambulatory, ADT, Scheduling, EMRandregistration.
• Develop optimized UFT/QTP scripts for regression testing with data sources
• Developed on various technologies such as Facets, QNXT, J2EE, JSP, Java, SharePoint, VB.Net, Oracle and SQL Server on Windows NT/2000/XP and UNIX environments.
• Involved and developed in Eclipse to start and to stop the selenium server and to execute the tests in browser
• Extensively worked withcreate test files, analyzed all EDI test files with 5010 implementation guides and gap analysis of EDI transactions.
• Designed and developed automated scripts for functional, regression, sanity and integration testing using UFT.
• Extensively worked on Backend Testing of sales & use taxes on DB2.
• Conducted data driven testing using Parameterization using UFT
• Creating and Approving and Modifying PA in both Portal and QNXT.
• Experience in Facets Output generation, Interface development and Facets Migration Projects.
• Daily Status reports to the Business owner, Project executives & Team.
• Worked on, DB2 for Testing needs
• Involved in testing HIPAA EDI Transactions and mainly focused on PA and Eligibility Transactions.
• Analyzed the changes in the upcoming HIPAA 5010 compliance and made clear Graphical Representation
• Performed extensive testing of MappedEDI4010 and 5010 provider claim payment/advice/status (834/837/276).
• Created report and dashboard using SQL queries, and retrieved files usingSQL statements.
• Strong experience in conducting Functional Testing, Regression Testing, User Acceptance Testing (UAT).
• Performed “UAT” for 5010 and ICD 10 codes.
• Performed SQL queries on SPUFI for back end testing on DB2 for conversions to verify the test data
• Experience in testing QNXT Member, Provider, Claims Processing, Utilization Management, Accumulators, Contracts and Benefits with proper ICD - 9 and ICD - 10 and HCPCS/CPT codes.
• Performed in Processing QNXT 837 Healthcare Claims (Institutional and Professional) in PORTAL with valid TPI
• Experience in 5010 and ICD 10 compliance testing in FACETS
• Providedthe required test data for the developers in order to fix the defects
• Worked onUNIX Platformand experienced inback end testingby executing SQL Queries.
• Checked the data flow through the frontend to backend and usedSQL Queries to extract the data from the database.
• Retrieved files usingSQL statements.
• Created and maintainedSQL Queries for back-end testing.
• Established and maintained test cases and test data in Quality Center (QC).

Environment: Quality Center (ALM), QTP (UFT), QNXT,DB2, Windows 2008 Server, SQL SERVER 2008, JIRA

Confidential, Hoover, AL

QA Engineer

Responsibilities:

• Assisted in developing Master Test Plan, Test Strategy, Work Flow, Test Requirements, Test Cases and detailed Test Conditions in Quality Center.
• Attended QA Hand-Off meetings, actively participated with Dev.’s, QA’s explaining the written scenarios or test scripts.
• Derived UAT test cases using different white box, black box and experienced based techniques.
• Coordinated with both On Site and Off-Shore Testing teams for developing and executing Test Cases and Test Scripts.
• Also performed impact analysis. Work with trading partners, clients, management, technical and non-technical personnel to create use cases and system validation artifacts and testing documentation and also performed medical coding testing
• Managed all testing activities for Functional, User Interface, End-to-End, Multi Browser, Application, System, Integration, Regression, UAT and Migration Testing.
• Used UFT to check for broken images on the web page.
• Worked on IMS,DB2 test databases using File-Aid IMS, DB2
• Also worked on 837 and 835 projects, including syntax and business rules for X12 HIPAA 5010 validation for loops, segments, elements, qualifiers and code sets. Create export and XML processes for Lotus Notes
• Used HP Quality Center to track report and resolve System Defects.
• Participated in defect reviews with the developers, managers and business people and presented the Defect reports in the defect review Meetings.
• Experience in testing QNXT Member, Provider, Claims Processing, Utilization Management, Accumulators, Contracts and Benefits with proper ICD - 9 and ICD - 10 and HCPCS/CPT codes.
• Data validation and Database integrity testing done by executing SQL statements.
• Extensively worked on Reports which includes Patient Personal Health Record Reports, Claims Reports, Finance Reports, Member Reports and etc.
• Added Recovery Scenarios at Run-Time using UFT.
• Developed test cases for Back end testing DB2 error messages
• Prepared Test Cases based on business requirements and business rules for HIPPA.
• Configuration and evaluating the impact of proposed changes in rules and regulations.
• Set claim processing data for different Facets Module.
• Created EDI Export and Import processes and work with EDI Trading Partners, Payers or Vendors. Perform a range of telecommunications processes, including FTP, Dial-up, TCP/IP, Web transfers
• Performed Positive and Negative Testing Manually
• Process Medicaid Claims on FACETS 5.0 system
• Designed Test cases, test plan creation and Companion Guide development from stage to production, including both internal and external requirements
• Involved in Claims processing - efficient management of claims processing for various types of claims like Professional, Dental, Pharmacy and Institutional.
• Extensively used SQL queries commands for data verification and backend testing using Toad.
• Developed Traceability matrix from Business and System Requirements documents

Environment: HP Quality Center, Java, TOAD, UFT, DB2, QNXT, XML, UNIX, HTML, Oracle, PL/SQL, Windows XP

Confidential, Irving, TX

QA Analyst

Responsibilities:

• Assisted in developing Master Test Plan, Test Strategy, Work Flow, Test Requirements, Test Cases and detailed Test Conditions in Quality Center.
• Attended QA Hand-Off meetings, actively participated with BA’s, Dev.’s, QA’s explaining the written scenarios or test scripts.
• Coordinated with both On Site and Off-Shore Testing teams for developing and executing Test Cases and Test Scripts.
• •Tracked resolution/all UAT environment and data test issues before code’s released for tes
• Writing down SQL Queries to access data for analysis of data from DB2 database
• Managed all testing activities for Functional, User Interface, End-to-End, Multi Browser, Application, System, Integration, Regression, UAT and Migration Testing.
• Used HP Quality Center to track report and resolve System Defects.
• Participated in defect reviews with the developers, managers and business people and presented the Defect reports in the defect review Meetings.
• Data validation and Database integrity testing done by executing SQL statements.
• Extensively worked on Reports which includes Patient Personal Health Record Reports, Claims Reports, Finance Reports, Member Reports and etc.
• Prepared Test Cases based on business requirements and business rules for HIPPA.
• Configuration and evaluating the impact of proposed changes in rules and regulations.
• Set claim processing data for different Facets Module.
• Performed Positive and Negative Testing Manually
• Process Medicaid Claims on FACETS 4.6 system.
• Also performed with tools to performed well and make sure the product is not defect ( JSON, Soap UI)
• Involved in Claims processing - efficient management of claims processing for various types of claims like Professional, Dental, Pharmacy and Institutional.
• Extensively used SQL queries commands for data verification and backend testing using Toad.
• Developed Traceability matrix from Business and System Requirements documents

Environment: HP Quality Center, UFT, Java, C++, TOAD, XML, JSON, Soap UI, UNIX, HTML, Oracle, PL/SQL, Windows XP

Confidential, Downers Grove, IL

QA Analyst:

Responsibilities:

• As a QA Analyst worked with other QA in Unit Testing tasks, Trading Partners for connectivity issues; liaison between customers and corporate staff or between IT and Business Units as well as performing system matrix testing
• Also performed impact analysis. Work with trading partners, clients, management, technical and non-technical personnel to create use cases and system validation artifacts and testing documentation and also performed medical coding testing
• Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals. This includes HIPAA 4010; 837, 835, 270/271, and others. Provided healthcare provider problem resolution. Work as a medical coding SME, including ICD-9, HCPCS; Procedures and diagnosis testing
• Have experience designing and writing training manual templates, design formatting, project planning and writing technical documents
• Created technical documentation, Reviews, analyzes, and evaluated business systems for end user needs, including Companion Guides, business process reengineering, including GAP analysis and documenting requirements, documenting processes, workflows
• Created test plans and test procedure templates and guidelines to be used by the QA team
• Also worked on 837 and 835 projects, including syntax and business rules for X12 HIPAA 4010 and 5010 validation for loops, segments, elements, qualifiers and code sets. Create export and XML processes for Lotus Notes
• Involved in Backend Database manual testing in Oracle using SQL.
• Developed SQL scripts, to implement business rules Manually performed integration and Regression testing, documented bugs and worked with development team to resolve issues
• Created EDI Export and Import processes and work with EDI Trading Partners, Payers or Vendors. Perform a range of telecommunications processes, including FTP, Dial-up, TCP/IP, Web transfers
• Performed Load, stress and Performance Testing.
• Involved in writing test cases using MQC based on the requirements and also using the tools such as ( Selenium, Load runner, JSON)
• Designed Test cases, test plan creation and Companion Guide development from stage to production, including both internal and external requirements
• UAT testing for HIPAA 4010 and 5010 projects including legacy testing and HIPAA requirements and compliance mandates
• Quality Center administrator and used Quality Center for defect tracking and reporting
• Unit testing documentation developed using Excel. Artifacts were created and listed for UAT validation. Writing/validating Use Case Documents
• Conducted Back-End Testing and Regression Testing using various phases of the application
• Managed Financial Processing that served as primary lead for corporate financial systems, including accounting processes for accounts receivable and accounts payable systems. Manage financial spreadsheets and vendor accounts. Spearhead collection processes and manage accounts receivable personnel
• Completed several HIPAA 4010 and 5010 Projects, included Medicaid and Commercial entities. Projects include claims and enrollment testing as well as NPI and medical coding and ICD-9 EDI testing
• Involved in writing and executing test cases using MQC based on the requirements
• Trading Partner / Vendor Management and managing the requirements and selection for Trading Partners and Vendors
• Used Quality Center Checker Diagnostic, a tool to test many of the QC components.
• Schedule conferences, JAD sessions, participate in negotiations, set/create/resolve EDI TP issues and create legal draft points for corporate attorneys
• Tested and delivered Inbound/Outbound Facets interfaces
• Use Cleared web-based tool to validate HIPAA EDI files. Document errors and artifacts showing success.

Environment: Windows 2000, IIS, C++, JSON, Quality Center, QTP, Load Runner, Selenium, Vb Script, JAVA