SUMMARY

• Experience as a Quality Assurance Analyst with extensive knowledge and experience across the project life cycle in Systems Development Life Cycle (SDLC) in the fields of Insurance, HealthCare and Finance.
• Implemented and experienced in various QA methodologies.
• Experienced in every phase of Quality Assurance Life Cycle (QALC) and Software Development Life Cycle (SDLC)
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Proficient in Defect Reporting and Tracking throughout the entire defect life cycle.
• Possess strong problem solving skills with the ability to adapt to a new environment and meet deadlines.
• Expertise in Testing of Client/Server and Web based applications.
• Skilled in bug reporting and tracking using Quality Center, Test Director.
• Strong in IT research, software analysis and design skills.
• Extensive experience in Backend Testing on distributed databases using SQL queries.
• Solid understanding of Membership, Claims Processing, Benefit/Eligibility, COB and have experience in HIPAA standards and corresponding EDI transactions.
• Experience of Medicaid and Medicare Services.
• Followed Workgroup for Electronic Data Interchange standards for testing that need to comply with the HIPAA guidelines.
• Tested the HIPAA EDI transactions 834, 837/835, 276/277, 270/271 according to the requirement test scenarios.
• Hands on experience in testing the claims Adjudication Process using Facets.
• Tested different web services using SOAP UI
• Analyzed the responses of the web service using SOAP UI and validating the data in backend.
• Optimum use of documentation to avoid any form of miscommunication or misinterpretation during the entire software development process
• Excellent communication and organizational skills with the ability to adapt to a new environment.
• Experience in facilitating meetings with clients to discuss and sign - off on the document.
• Conducted User Acceptance Testing (UAT)
• Motivated self-starter with exceptional team building, leadership, and interpersonal skills. Good team player with the ability to work in time sensitive environments.

TECHNICAL SKILLS

Methodologies: SDLC, RUP, Agile, Waterfall

Platforms: Windows, Mainframe

Testing tools: Win Runner, Quick Test Professional, SOAP UI

Change Management Tools: Rational Clear Quest, Test Director, Mercury Quality Center

Office Tools: MS Project, MS Office, MS Visio, Lotus Notes 8.5, Lotus Sametime Connect 8.2

Database: MS SQL Server, MS Access, Oracle

PROFESSIONAL EXPERIENCE

Confidential, Virginia Beach, VA

Sr QA Analyst

Responsibilities:

• Involved effectively in the Software development life cycle (SDLC) from development through testing.
• Involved in creation and execution of test scenarios by reviewing all the business functional specifications, detailed design documents, data model documents, data flow diagrams and architecture documents
• Expert in manually test IVR applications, reports and data outputs
• Prepared Test data to enable the software to be quality checked
• Involved in writing test cases and test scripts
• Developed and maintained the Traceability matrix between requirements and test cases
• Good experience in preparation of documents such as test plan, test exit summary document, High Level documents
• Responsible for updating and maintaining the Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle
• Wrote SQL Scripts to Query Databases tables to check whether Data and Manipulation testing database met Specific test scenarios
• Used SQL for back end testing and ensured the data is updated accordingly
• Closely worked with Business and IT associates to gather requirements and to discuss scope of testing for the Release Notes, FYIs and Optimizations.
• Attended all Business and Technical requirements review meetings and reviewed the Business Requirements Documents.
• Prepared the Test Plans, Test cases from the requirements and from Use cases.
• Created test scenarios for integration testing.
• Performed Functional testing to validate the Routing of data between users.
• Involved in System/Integration Testing, End-to-End Testing and Regression Testing.
• Performed Regression testing as and when required to ensure the stability of the application.
• Logged Defects with the help of Quality Center and assigned them to the development Team.
• Involved in defect management team review meeting.
• Verified the Defects after development Team resolved them.
• Generated various Test Reports/Test Metrics such as Test completion, Test execution, Defect reports, requirements, traceability matrices etc.

Environment: Oracle 10g, Toad, Mercury Quality Center 9.0, Rational Clear Quest Web (2003.06.13.402.000 ), MS Share point 2003, Outlook 2003, DB Visualizer 4.3.5, Rapid SQL 7.3.3, PS Pad 4.3.3, Unix.

Confidential, Wellesley, MA

QA Analyst

Responsibilities:

• Analyzed the business requirements for the Oracle Health Insurance.
• Involved in preparing Test Cases based on business requirements for the web services which are Get provider and OHI Provider Mediator
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center version 10.0
• Inspected and worked on XML web services application using SOAP UI version 3.6
• Responsible for Back-End Testing Using SQL Commands using PL SQL 2010
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using Mercury Quality Center.
• Extensively used SQL statements to query the Oracle Health Insurance Database of providers and members for Data Validation and Data Integrity using inserting, updating and terminating the data when required.
• Used Lotus Sametime Connect to communicating with the team members and conferencing a meeting, also used to ping the member to elaborate the issues.
• Created and maintained Test Matrix and Requirement Traceability Matrix and performed GAP Analysis.
• Performed User Acceptance Testing (UAT)

Environment: Windows 2007, Oracle, PL/SQL Developer 2010, Quality Center 2010, SOAP UI 3.6, Lotus Notes 8.5, Lotus Sametime Connect 8.5.

Confidential, Hartford, Connecticut

QA Analyst

Responsibilities:

• Identified the requirements for accommodating HIPAA 5010 standards for 837P transactions and captured these requirements to develop new GUI for the internet based application.
• Participated in setting up testing environment.
• Involved in preparing Test Cases based on business requirements.
• EDI Conversion from .
• Tested HIPAA Transactions and Code Sets Standards such as 837/835, 270/271, 276/277 transactions.
• Tested 837/ 835, 270/271, 276/277 transactions with File Aid.
• Authored and executed Test cases for Claims and Customer Service Workflow by manually.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality Center.
• Executed Automated Test scripts using QTP.
• Inspected and worked on HTTP web services application and on SOAPUI.
• Recorded scripts in Quick Test Pro to perform Functionality testing.
• Worked with providers and Medicare or Medicaid entities to validate EDI transaction sets or Internet portals. This includes HIPAA 4010; 837, 835, 270/271, and others.
• Responsible for Back-End Testing Using SQL Commands using TOAD.
• Perform functional, exception and scenario testing.
• UAT testing for HIPAA 4010 and 5010 projects including legacy testing and HIPAA requirements and compliance mandates.
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using Mercury Quality Center.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Responsible for performing System and integration testing for release.
• Identified, analyzed and documented defects, error and inconsistencies in the application using Quality Center.
• Created and maintained Test Matrix and Requirement Traceability Matrix and performed GAP Analysis.
• Performed User Acceptance Testing (UAT).

Environment: MS Visio, Word, Excel, PowerPoint, CMMI, Facets, Claredi, SQL, Oracle, J2EE, Java, SOAP UI, EDI

Confidential - Boston, MA

QA Tester

RESPONSIBILITIES:

• Developed Test Plans, Test cases to test the Screens and workflow for Quality Assurance.
• Involved in both Manual and Automated Testing.
• Created and managed testing schedule.
• Provided test team status reports on weekly basis to the project manager.
• Developed a detailed Test plan for the testing effort of the User Interface.
• Performed Backend Testing of the application by writing SQL queries.
• Performed Data Driven Testing using QTP.
• Performed Security Testing using QTP.
• Tested user Interface of the application using QTP.
• Inserted Checkpoints to check for the broken links, standard properties of an object using QTP.
• Created and maintained SQL Scripts to perform Back-end testing on the Oracle database.
• Developed automation test scripts for regression testing on the application using QTP.
• Extensively used SQL queries to perform Backend Testing.
• Specified test requirements and test plans in the Quality Center.
• Report defects and generate reports in the Quality Center.
• Arranged weekly team meeting to assign testing task and acquisition of status reports from individual team members.
• Conducted bug review meeting to discuss resolution of issues.

Environment: Oracle, UNIX, Java, QTP, VP Script, Load Runner, C, Quality Center