Objective

• Analytical and self motivated QA Analyst with several years of experience in the HealthCare industry.
• Diverse experience in Information Technology with emphasis on Quality Assurance Testing, Business Analysis, EDI Analysis and support activities.
• Experienced in testing standalone, client server and web based applications both manual and automatic.

SUMMARY

• Experienced Healthcare Consultant with over 5 years of vast knowledge in information technology.
• Expert in Software Development Life Cycle models such as waterfall, RUP and Agile Environments focusing on analysis, design, development, testing and deployment phases.
• Vast knowledge and experience in the Health Care Industry; experienced in testing different healthcare ERP solutions such as FACETS, AMASYS and other Claim Processing Solutions.
• Experience in HIPAA EDI 837 (Professional, Institutional, Dental Claims), 835 (Claim Payment/Remittance Advise), 270/271 (Eligibility/Enquiry Response), 276/277 (Claim Status Eligibility and Response) Transactions.
• Experience in interacting with business analysts, developers and technical support and help them base line the requirement specifications.
• Flexibility to working with the quality analysis team, create test plans, test cases, test scripts, facilitating User Acceptance Testing (UAT) and ensuring timely resolution of defects.
• Thorough knowledge of Functionality Testing, GUI Testing, End to End Regression testing, System Integration Testing (SIT), User Acceptance Testing (UAT)
• Proven experience in understanding requirements and specifications document, design Test Plan, automated Test scripts, and Test cases for Manual Testing as well as Automated Testing.
• Good understanding of Software Development Life Cycle (SDLC) like RUP and Agile model.
• Proficient in Manual and Automated testing using tools like WinRunner, LoadRunner, Quick Test Professional and Test Director.
• Experience in logging and tracking defects using HP Quality center, Test Director.
• Expertise in Back - End Testing by writing SQL queries.
• Expertise in understanding Release Management.
• Strong communication skills, both verbal & written with particular emphasis on the production of clear & detailed written Test Plans, Business Requirements & Functional Specifications.
• Capability to adapt and learn new tools, techniques and approaches.

TECHNICAL SKILLS

HealthCare Skills: HIPPA X 12 4010/5010 , Facets 4.31, 4.51, 4.71

Testing Tools: HP Quality Center, Quick Test Pro, Win Runner, Load Runner

Languages: HTML, SQL, PL/SQL, TSL, VB script, J2EE, COBOL, JCL, Perl

Operating Systems: UNIX/Linux, Windows NT/95/98/2000/XP, Vista

Databases: SQL Server, Oracle, MS Access, DB2, Sybase

Others: Microsoft Office Suite 97/2000/2007

PROFESSIONAL EXPERIENCE

Confidential, Seatle, Washington

QA ANALYST

Responsibilities:

• Analyzed the test Scenarios based on the Business Requirements and Business Use-Cases.
• Written maximum numbers of test cases in a detailed manner for all modules of Facets Application
• Created Claims for Medical / Hospital and Dental.
• This project was built on agile methodologies; I was actively involved in all collective efforts to design, build, test and deployment of story cards.
• Design Test Plan and test strategies based on high level business, technical and agile story cards.
• Actively participated in Scrum Meetings.
• Implemented agile process throughout the software Development Life Cycle (SDLC).
• Compared and Validated the Reports between Facets 4.51 and 4.71.
• Extensively involved in Electronic Data Interchange (EDI) designing and Implementations
• Analyzed different HIPPA 837 transactions.
• Involved in testing of both HIPPA X12 4010 and HIPPA X12 5010
• Extensively involved in enrolment of new members in Facets through HIPPA 835 transactions.
• Involved in testing of HIPPA 270/271, 276/277 and 997 transactions.
• Imported the Test Scenarios or Test Scripts, which are written in MS-Excel into HP Quality Center.
• Identified the Regression Test Scripts and supported the Automation team to construct in QTP.
• Wrote test plan and test cases, prepared input data for test scenarios, executed test scripts manually or using In-House tool.
• Participated in various meeting and discussed Enhancement and Modification Request issues.
• Involved in the Review of Requirements Specification with Functional Manager and Technical Specialists of the Application.
• Validated different EDI formats and transactions under HIPPA compliance.
• Performed back-end testing by extensively using SQL Commands to verify the database integrity.
• Created and maintained SQL Scripts and UNIX shell scripts to perform back-end testing on SQL Server.
• Participated daily in Triage meeting to discuss defects issues.

Environment: Windows, HP Quality Center, JAVA, Oracle 8i, SQL Server 2005, MS-Office, Mainframes, UNIX, Agile Methodologies.

Confidential, HARTFORD, CT

QA/HIPAA Test Analyst

Responsibilities:

• Used PVCS for the version control and was involved in doing the Check-in and Check-out of the TSL scripts from it.
• Analyzed the test results and graphs by generating different reports reflecting the stability of the application with the QA, development and business team.
• Performed Functional (Black Box) and Structural (White Box) Testing Manually
• Conducted System and Regression testing identified application errors and interacted with developers to resolve technical issues.
• Tested HIPAA Transactions and Code Sets Standards (820- Premium Payment for enrolled health plan members, 835,837, 834, and 270,271,276,277).
• Tested all Types of SNIP Testing for HIPAA including integrity testing, requirement testing, balancing testing, situational testing, code set testing, product or services testing, and guide-specific testing.
• Reported the bugs, Email notifications to the developers using the Test Director
• Worked closely with EDI team for HIPPA transaction procedure and developing test cases and test scenarios.
• Developed test cases to test correct translation of 276, 277, 835 and 837 transactions.
• Create Traceability between Requirements and Test Cases.
• Participated in Integration, System, GUI, Smoke and User Acceptance Testing.
• Maintained Test Logs, Test Suites and Reports in Test Director.
• Creating the data pool in Win Runner for testing.
• Created and implemented performance tests using Mercury Interactive's Load Runner and Win Runner.
• Prepared test data for both positive and negative testing.
• Participated in Integration, System, GUI, Smoke and User Acceptance Testing
• Scheduled and conducted QA final reviews at each phase of testing involving SME’s, Team Lead and Implementation Managers
• Developed Test Strategies, Test Plans and Test Cases, and execute test cases and track defects.

Environment: QUALITY CENTER 9.0,QTP 8.0, Toad, Oracle 9i,SQL Server 2005.Java (JDK 1.3), JSP, MS-SQL Server, Win Runner, Macromedia Flash, Gentran Server, EDIFECS, JMS, Unix (AIX4), Win 2K,MS Access, MS Excel.

Confidential, Quincy MA

QA Engineer/Test Co-coordinator

Responsibilities:

• Involved in the creation of the comprehensive Test Plan for the downstream portion of MAIP Implementation.
• Written Test Scenarios for various print files viz. Decs, Welcome Letters, and Notices etc.
• Performed Manual Testing for all the different components of the Downstream.
• Created Test Cases for testing the different policy types (NB, Pre-Renewals, Renewals, Reinstatements, Cancellations etc.)
• Entered defects in Team Track and triaged them on a regular basis.
• Created Test Scenarios for end to end testing of the History File for Quotes, Applications, Requotes( Rate and Issuance )
• Performed functional and regression testing
• Reported the test execution status and Defect Status in the Daily Review Meetings with the group.
• Verified the XML from the PLIS and the flat file from front end (3.2.3) with that of the Database by running SQL Queries.
• Verified Defect corrections.
• Suggested new and followed approved QA process changes.

Environment: XML, Manual Testing, Team Track, PLIS, Stylus Studio, Oracle, SQL, Java, J2EE.

Confidential, Portland OH

Sr. QA ANALYST

Responsibilities:

• Created and maintained a test plan from the functional and technical specifications in release.
• Compiled a list of test cases for testing test case matrices.
• Participated in Scrum Meetings, Reviewed Story cards and followed Agile Methodologies in test preparation and execution.
• Performed Business requirement Analysis, Use-Case analysis, Test Plan, Test Cases and Test scripts development.
• Created and maintained test requirements using Rational Test Managers.
• Created the test data on Mainframes using File-Aid.
• Tested the .NET Web Portals (Member, Provider)
• Extensively involved in testing of HIPPA X12 835 and 837 transactions.
• Tested HIIPPA 997 formats.
• Integrated HIPAA functionality for standard X12 transactions using Facets.
• Performed User credentials and password validations for Web Portals.
• Performed GUI (Graphic User Interchange) testing.
• Followed Agile testing methodology and performed testing in iterations.
• Tested the loading of Claims data into Facets.
• Worked with Members, Providers and Claims in Facets.
• Involved in backend testing of Facets Database.
• Validated the Integration of applications with Facets, which manages the Customer Service, Claims, Membership care facilitation and appeals.
• Performed Defect tracking using Rational Clear Quest.
• Performed Regression Testing for Subsequent versions of the application using Rational Robot.
• Performed back-end testing using SQL commands to verify the database integrity.
• Used SQL queries to check the Data in the backend CRYSTAL to generate reports.
• Attended regular meetings with Developers and participated in discussions regarding unclear technical specifications.

Environment: Windows, Mainframes, UNIX, Facets 4.x, Rational Manual Tester, Rational Robot, Rational Requisite Pro, Rational Clear Quest, Sybase, JAVA, Oracle 8i, SQL Navigator, Lotus Notes, Agile Methodologies.

Confidential, MA

SR QA Analyst

Responsibilities:

• Involved in Business requirements documentation, assisting Project Manager in Test Strategy development.
• Written and executed test plans, test cases and QA procedures, tracking and reporting the defects using Mercury Quality Center (Test Director) on a daily basis.
• Played major role in manual testing, Automation testing and Back End Testing.
• Performed End to End testing of the entire Agent Web application which includes Policy Inquiry(Policy, Billing, Claims, Documents ), New Business (Quick & Full Quote), Web Pay, Security, Preferences and Endorsements in various companies for different Lines of Business ( Personal, Commercial Auto, Home Owners etc ).
• Performed testing with different 3rd Party Interfaces like RMV lookup, Driver Lookup, VIN Lookup, Reverse VIN Lookup (Plate Lookup), MVR, CLUE etc. and comparing the results with that of Standalone applications.
• Prepared Traceability Matrix to map the test cases with the requirements from the Design Requirement Document.
• Reporting the test execution status in the Bug Review Meetings on a weekly basis with the project group.
• Performed regression testing to test the functionality of the application after the bug fixing
• Issued policies in POS(Point of Sale) application “Agent Web” and validated the data translation in Polstar (Policy Star)
• Looked for the Errors in Polstar and corrected them after Policy Issue in POS (Agent Web).
• Entered policies in Polstar directly as part of Regression testing.
• Involved in database testing manually by executing SQL Queries.
• Involved in Load Testing the Application using LoadRunner.
• Developed automation test scripts using Quick Test Pro for Regression testing.
• Reviewed test results Vs Test strategies for evaluation of test effectiveness and continuous quality improvement. Also coordinated and participated in post-implementation testing.

Environment: Java, VB, XML, Oracle 8i, MS-Word, Mercury Quality Center 9.0, Windows NT/2000, Quick Test Pro, Websphere Server, Posltar, (POS) Agent Web, Load Runner, Netscape and IE browsers.