SUMMARY

• Over 7+ years of diverse experience in Information Technology with emphasis on Quality Assurance, Manual Testing, Automated Testing, System Testing of Web and Client/Server applications.
• Expertise in Full Pega Implementation cycle including Business Process Modeling, Analysis, Designing, Development, Integration, Testing, and Deployment of BRE and BPM Applications.
• Experience in testing Web - based, Banking, Financial, Health care, and Insurance applications on different environments.
• Strong experience in developing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Experience in reviewing requirements, Business requirements Gathering, Data warehousing, and Evaluating Data Sources.
• Proficiency in Defect management, including Defect creation, modification, tracking, reporting using Industry standard Tools like Selenium, QTP, Quality Center
• Experience in Installing, Configuring and Administering Rational tools, Mercury Automated Testing Tools
• Expertise in performing different types of Testing: Integration, Black box, Stress, Volume, System, UAT, Regression.
• Proficiency in end to end testing and back-end testing using Oracle 9i (SQL, PL/SQL), 10G and MS-SQL Server 2000/2005.
• Strong knowledge of Software Development Life Cycle (SDLC), Testing Methodologies and Techniques
• Understanding of XML, HTTP, HTTPS, TCP/IP, FIX, SMTP and SOAP protocols.
• Excellent interpersonal and customer relational skills. Proven communication, presentation skills and Leadership qualities.

TECHNICAL SKILLS

Testing and Defect Tracking Tools: Selenium, QTP, QuickTestPro, Test Director, Quality Center, Load Runner, Rational Clear Quest, Rational Test Manager, Requisite Pro.

Operating Systems: Windows-98, 2000/NT, ME, XP, UNIX and MS-DOS.

Languages: Java, PHP, HTML, Unix Shell Scripting, JavaScript, CSS, VBScript, SQL, PL/SQL

RDBMS: Enterprise Data warehouse, Oracle 10g, SQL Server, DB2.

Tools: Pega V6.1, Agile, TOAD, SQUIRREL, Dreamweaver, Flash, MSVISIO, Para soft SOA tool, CVS, SVN, VSS, VSAM, ISAM, SPUFI, AbInitio, Informatica, Data Stage.

GUI Tools: Oracle Developer 2000 and Visual Basic 6.0,Crystal Reports, BO.

Application and web servers: TFS, IIS, Apache Server, Web Sphere.

Version Controls: SVN, CVS, Microsoft Visual Source safe, Clear Case.

PROFESSIONAL EXPERIENCE

Confidential, MD

QA Specialist

Responsibilities:

• Involved in executing and managing User Acceptance Testing (UAT), Quality Assurance (QA) in reviewing Test Procedures and Test cases, reviewing and maintaining Test script manually
• Manually writing elaborate and detailed test cases and executing them
• Preparing failed documents list
• Preparing test plans
• Presenting Demo’s to the Client on regular bases
• Smoke testing and Regression testing
• Tracking the bugs and resolving the issues
• Entering the defects in QC environment
• Testing in Q A environmentRaising the defects and prioritizing the issues based on severity
• Coordinating with Onsite team in various issues relating to Testing and defect validation
• Coordinating with the Team in the regular testing activities and assisting the Manger with the updates for discussions with Onsite Manager in daily status appraisal calls.
• Imparting training to the new members of the team on the application and various processes involved in the project.
• Ensuring the customer satisfaction by providing appropriate/possible end-to-end solutions as requested/feasible
• Other assignments entrusted by the Manager

Environment: Agile, SDLC, Pega V6.1, Java, Quality Center Selenium, TFS, Manual Testing, MS-Visio, MS Office, TOAD, MS SQL Server.

Confidential, NJ

QA Specialist

Responsibilities:

• Manually Created and executed various test procedures and test cases
• Analyzed system specifications, requirements and developed detailed QA documentation that included test plan, test cases, test procedures, test reports and QA best practices.
• Designing the applications using the PegaRULES Process Commander
• Preparing the application to transition to development using the Pega application readiness assessment tool
• Involved in creating and executing Integration testing for Enterprise Data warehouse,
• Worked closely with the Architects, Business Analysts, Developers and DBA team for knowledge sharing and to resolve issues
• Coordinated with the QA Team for testing activities across multiple systems and managed Conversion test execution
• Used MS Visio for flow-charting, process model and architectural design of the application
• Involved in regression testing for overall business process and executing them in QA Environment
• Defects were tracked, prioritized, fixed, reported and analyzed variation between Expected and Actual results
• Worked with developers and business users to ensure defects are resolved.
• Responsible for collecting and analyzing the Test metrics and then submitting the reports, keeping track of the status and progress of the testing effort
• Backend testing of the Oracle PL/SQL database by writing SQL queries to test the integrity of the application
• Created test data and performed testing on various modules like Members, Authorizations and Benefits etc
• Logged the defects in Quality Center and maintained track of the defects throughout the life cycle
• Participated in QA Team meetings and bug tracking meetings

Environment: Agile, Pega V6.1, Java, Quality Center 10.0, Selenium, TFS, Rational Clear Quest, Manual Testing, MS-Visio, MS Office, TOAD, MS SQL Server.

Confidential, NY

QA Analyst

Responsibilities:

• Involved in writing Test Cases, and Static reports for Integration testing (IT), User Acceptance Testing (UAT) and System Testing (ST), in accordance to the Use Case and Technical Design Specifications
• Involved in testing the Pharmacy Claims adjudication and Billing processing is done through PBM (Health Trans) and Claims Accumulation and Adjudication is done through Diamond.
• Design and Development of QA documentation like Test Plans, Test Cases and test scenarios from business and functional requirements
• Building and Maintaining the General Tables and Bridges Translation mapping tables with variety of types including Translation, Category and String types.
• Coordinated with Ancillary teams and resolved interface related issues, performed on-call support in pool rotation basis
• Participated in the connectivity testing, IET, with the legacy systems and with the middleware called IB (Integration Broker)
• Involved in testing the various transitioned members like Part D to HDHP, HDHP to Non HDHP, Hospice, SNF
• Involved in Data validations, Content Validations, File Lay out Validations and Uploading the Files into AccuTraq and Dtraq
• Resolved software defects by interacting with developers and Reviewed to Code to ensure quality software
• Manually Created and executed various Test Procedures and Test Cases (Manual Testing)
• Tested data migration to ensure that integrity of data was not compromised
• Resolved software defects by interacting with developers and Reviewed to Code to ensure quality software
• Coordinate with the different teams like PRIME, Middleware and IRX Gateway to resolve the PBM IRX Production support issues
• Involved in validation of the HL7 messages between Epic and Ancillaries
• Involved in System testing for verifying Pulling Records into PIMS, View Summary Record, View Detail Record, Demographics, Add/Edit Patient details, Patient Lookup Lines, Inquiry screen, Benefit Summary, Rx Dispensing & Claim Submission, Refills, Trial Claim, Claim status, Claim Submission/Refunds, Mail Order Rx Dispensing, Claim status, Claim Submission/Refunds, Review, View the order, Print Label and Reversals.
• Involved in validating the Critical field reports and running the Java Scripts for the Critical Fields Reports on Historical Extracts and Content Validations
• Validated Extracts and its transformation rules and logged all the issues and defects in Quality Center. Provided Screenshots to identify & reproduce the bugs.
• Resolved software defects by interacting with developers and Reviewed to Code to ensure quality software

Environment: Diamond 950, Selenium, QTP, Health Trans, HL-7, Quality Center 8.2, DB2, Mainframes, XML, J2EE, AbInitio, TOAD, Oracle 9i.Web Sphere, Linux, MQ Series.

Confidential, RI

QA Analyst

Responsibilities:

• Involved in writing the test plans, test conditions, test data, test cases specifications
• Analyzed the user/business requirements, functional specifications and created the Test Plan in Test Director
• Manually Created and executed various Test Procedures and Test Cases (Manual Testing)
• Performed GUI, Functional, Integration and Regression Testing using Win Runner
• Reported bugs to developers using Test Director
• Detected bugs & classified them based on the severity and Provided Screenshots to identify & reproduce the bugs. Also prepared Traceability Matrix, Test Metrics
• Developed shell scripts and scheduled them to automatically start tests, generate reports and send email notifications/attachments to Outlook express.
• Verified ETL mappings, DW Reports are done correctly or not using SQL Statements In a Data Warehouse Environment.
• Ran workflows created in Informatica by developers then compared before and after transformation of data generated to ensure that transformation was successful

Environment: Test Director, Informatica 7.1, Crystal Reports 9.0, DB2, Mainframes, Windows NT, TSO, FileAID, J2EE, J-Unit, UNIX, Oracle 9i.

Confidential, IL

QA Analyst

Responsibilities:

• Conducted Manual and Automation Testing
• Data was standardized to store various Business Units in tables. Summaries for Scripts Status and Daily Transaction were stored in Summary Tables for Analysis Involved in Setting up Test Environment
• Interacting with Developers and Business Analyst regarding requirements, test scenarios and defects
• Performed Black Box testing, Integration testing, Regression testing, System testing on application and Supported User Acceptance Testing
• Writing and executing software System test plans and test cases. These Scripts were developed after reviewing the business requirements document, and technical specifications document
• Performed End-to-End testing manually
• Documented Test cases corresponding to business rules and other operating condition in Test Director
• Tested the backend database using SQL queries
• Tested the application in different web browsers
• Developed test cases for Functional, Integration and System testing.
• Wrote and executed detailed test cases with step by step procedure and expected result.
• Tested to verify that all data were synchronized
• Tested data migration to ensure that integrity of data was not compromised
• Defects were tracked, reviewed, analyzed using mercury Test Director
• Performed database validation according to the business logic by comparing the source to the target

Environment: Test Director 7.2, Oracle 9.2.0.5, Crystal Reports 9.0, Visio 2000, Windows Professional Server, TOAD, Java, J2EE, JDBC, Web sphere, HTML, DHTML,JDK, MS Excel. Windows NT and UNIX.