SUMMARY:

• Extensive 10+ years of experience in IT with expertise in Software Quality assurance, performing Testing and implementing test plans, test cases and test processes fuelling swift corrective actions, significant cost savings and fault - free audits.
• Performing role of Lead onsite Tester - working very closely with business clients, Designers, Developers, offshore team and other back end teams to ensure timely and successful delivery of critical projects.
• Expertise in test management skills, Handling client communications, test documentation and managing multivendor teams split across different locations.
• Experience leading and coordinating mid-sized test teams based on an onsite-offshore model in a fast paced and dynamic agile environment.
• Good experience performing system, Integration, Functional, Regression, User Acceptance, Smoke and Sanity testing of web-based applications (on desktops and mobile/billing support devices).
• Good experience of writing test Automation scripts using Selenium WebDriver on Eclipse with java to establish a hybrid automation framework for web applications.
• Automated data read write operations using Selenium, Apache POI and JDBC concepts.
• Worked in both OSS and BSS systems with Telecom Domain and retail banking applications.
• Experience working on Unix servers in order to pull out logs, identify API request responses, copy/back up files etc.
• Proven hands-on experience on quality assurance best practices, including test project plan development, test estimation, test case & test data reviews, RTMs and test metrics.
• Strong involvement in understanding business requirements, mapping them on to the application design and creating detailed test scripts by visualizing extensive scenarios.
• Experience working with Xpaths, HTML, CSS, Java Script, Ajax elements etc. for object identification in selenium scripts with experience using utilities like firebug, firepath, MS Developer tools etc for supporting automation.
• Experience using SQL for test data creation, performing data validations and data management.
• Good OOPs concepts - with focus on problem solving using Java programming language.
• Excellent communication and interpersonal skills with problem solving abilities, effective in working independently and an exceptional team player.

TECHNICAL SKILLS:

Expertise/Skills: SQA Methodologies Automated Testing frameworks Test Documentation Requirements Analysis Data Mining and validations Test management Defect management ISTQB Certified Test Engineer Test Coordination

Tools: and utilities: Selenium WebDriver and Selenium IDE, Grid, Firebug, Firepath, HP ALM, Test Director, Bugzilla, MS Office, MS Sharepoint, MS Developer tools, HP QC, Webtrax, Github working knowledge

Language/Protocols: OOP - Java, SQL

Operating systems: Windows, Unix

Database: Oracle, MySql

PROFESSIONAL EXPERIENCE:

Confidential

Lead QA Analyst

Responsibilities:

• Working on test plan documents and test schedules, test exit reports, etc.
• Lead Onsite tester POC for business clients as well as development/design teams.
• Participating in requirement analysis and design reviews along with business and design teams.
• Project risk identification and contingency planning.
• Working on designing automation test scripts using selenium webdriver to support hybrid framework.
• Utilizing developer tools, firebug and firepath utilities to create automation scripts.
• Working on writing extensive test cases to validate end to end functional requirements.
• Managing setting up of test plans and labs in HP ALM and mapping requirements with test cases
• Worked on OSS testing which includes Provisioning/Networking apps.
• Coordinating peer reviews and business reviews of test cases and ensuring any corrective actions are implemented.
• Experience of testing Telecom retail POS and billing applications (BSS) and retail banking applications.
• Working on test data mining, data creation and data validations using SQL.
• Working on Telegence billing engine to perform CRM activities/validations as needed in test cases and data.
• Executing both manual and automated test scripts to validate functionality on computers as well as Mobile devices/tablets and capturing test evidence.
• Logging defects in ALM for any issues identified and following them up till closure.
• Reviewing XML files to validate API request and responses at the back end.
• Performing defect management - coordinating defect resolution and status meetings, generating defect status reports.
• Continuous monitoring of CRs that might get introduced and incorporating tests to cover the updated scope.
• Ownership and maintenance of Sharepoint site used by UAT team for document, test data, application URLs, user IDs, defect status reports etc.
• Handling UAT testing support tasks including test environment preparation, user configurations, ALM set up (including RTMs) for UAT.
• Handling Status reporting to top project and business managers (including Directors and Snr. TDs) on daily basis.
• Involved in determining updated regression scope for each release.
• Working on Lessons Learnt document at end of each release with aim of test process improvement.
• Imparting technical s to team members, performing team mentoring and performance appraisals.
• Participation in test sign offs and test closure activities.
• Involved in creation of test project artefacts and demos of the application to be used for s to representatives and end users in production environment.
• Supporting audits by representing test team during internal audits.

Technology & tools: HP ALM, Java, SQL, SQL Developer, Oracle, IE, Selenium WebDriver, MS Sharepoint, MS Office, Telegence

Confidential

Systems Test Lead & UAT test support Lead

Responsibilities:

• Led the team that took project transition from another vendor and imparted KT to own team.
• Understood the business requirement and technical specification documents.
• Worked on test plan document, test effort estimation and schedules.
• Creation of test cases as per project test requirements.
• Involved in test plan and test case review meetings.
• Updating the test plan document and test cases according to review comments.
• Worked on designing of automated test framework using Selenium web driver.
• Executing manual as well as automated test cases to validate various end to end transactions.
• Risk identification, analysis and contingency planning.
• Performed ad-hoc validations to uncover errors while executing test case.
• Pulling out logs from Unix servers to validate backend APIs
• Used SQL to verify the data integrity and validation between the front-end values with the backend database values of the application.
• Created Call Data Records using CBS instruction manuals and used the CDRs for validating the rating and billing.
• Performed Smoke tests on new builds, Functional and Regression testing.
• Performed Bug Tracking- Logging and reporting bugs using Quality center and followed them to closure
• Team task allocations, and follow ups, team mentoring, team s and performance appraisals.
• Worked on daily status reports and weekly test reports to clients.
• Worked on Quality Center test plan and lab set up and requirements mapping.
• Managed overall defect management and coordination with development to ensure SLAs are not breached.
• Handled test sign offs and participated in Go/No Go Meetings to represent test team along with manager.
• Managing support to UAT to handle their adhoc requests to perform specific tests, provide specific data or provide regression updates.

Technology & tools: Quality Center, Oracle, HTML, Java, SQL, IE, Unix and Windows, Selenium WebDriver, CBS Billing system.

Confidential

Tech Lead/Snr. QA

Responsibilities:

• Senior QA system test working closely with the client.
• Identifying Test Scenarios, writing test case & performing data set up.
• Interaction with Client/Designers/Developers for better understanding of Business requirements, requirement reviews, design reviews and finalization.
• Participated in creating automation test scripts to support regression using QTP.
• Validation of XMLs to uncover API related errors and get them resolved via development.
• Test execution using HP Quality Centre
• Participated in automated regression testing using QTP.
• Utilized HP QC for defect management and tracking and for generating defect reports.
• Tested various critical flows, and raised defects and ensured highest quality of deliverables without any slippages
• Participated in all phases of Software Testing Life Cycle (STLC) from requirement analysis, reviews, test planning, execution and reporting followed by contribution to test closure reports.
• Mentoring and of new team members and their performance reviews.

Technology & tools: UNIX, Windows, Quality center, SQL, HP QC, Java, QTP.

Confidential

Module Lead

Responsibilities:

• Member of the onsite(London) test team that worked closely with business team.
• Contribution to the Test approach document.
• Set up of Quality Center test plan (via excel) and test sets in lab for execution purposes.
• Impart module to peer testers.
• Working closely with business design and development teams for requirement and design baseline work.
• Creation of test scenarios and detailed test cases using HLD and SR documents
• Execution of test cases to uncover defects and follow them up to closure after performing retests.
• Participation in Peer Reviews for evaluation of test documents and test cases.
• Preparation of RTM using Quality center.
• Created SQL Scripts to perform back-end data validations on oracle database.
• Worked with core automation team and created automation test scripts using QTP, utilizing Check Points, descriptive programming etc.
• Worked on a UNIX server for pulling out transaction logs to catch exceptions.
• Generated Project status reports using Quality Center for team meetings and Management review.
• Interacted with the developers to report and review defects and defect retests.
• Took care of sanity, regression and smoke tests apart from functional testing.

Technology & tools: Windows, QTP, Quality Center, SQL, Oracle, Unix, Java.

Confidential

Tester

Responsibilities:

• Analysis and review of the requirement document and HLD.
• Worked closely with clients at onsite (Manchester, UK) location as a tester.
• Developing test scenarios and detailed test cases.
• Discussing Domain and Technical issues with Team members.
• Involve in design, development of Test scenarios and test cases
• Imparting to the peer testers and new team members.
• Performing Functional, integration, and Regression testing.
• Performing transaction tests on ATMs and kiosks using Iliad Fastest - an ATM automation tool.
• Ensuring closure of critical Bugs Logged in the Bug Tracker (Test director)
• Involved Signoff for each release to deployment team which also includes release of Help and User Guide Manuals
• Involved in sanity and smoke test on various test builds pushed in to test environment.

Technology & tools: Window XP, SQL, VSS, MS Office, Test Director, Fastest

Confidential

Software Engineer

Responsibilities:

• Creation of test cases using MS Excel.
• Execution of test cases using actual mobile hand sets and simulators.
• Raising defects identified in the defect management tool Bugzilla
• Follow up on open defects to closure upon retest
• Contribute to best practices of STLC via internal meetings, reviews and intranet forums.
• Develop understanding of J2ME code and perform code analysis per requirement.