SUMMARY:

• 13+ years of experience in the Quality Assurance Industry
• A motivated and result - oriented leader, I have a strong, proven track record in leading strategic relationships and program management encompassing global IT development teams
• Strong expertise in global service delivery for large transformational programs
• Experienced in wide range of projects portfolio analysis, application maintenance and support, incident management, change management, risk management, release management, estimation methodologies, Off-shoring (working with virtual teams), application automation, documentation and requirements management.
• Experience does not just limit to QA Practice but also in working with Project Management team (PMO) in preparing RACI chart, Project Plan, Timelines, Scope Management, Stakeholder, Vendor Management.
• As an Excellent communicator leverage technical, business/ domain knowledge to communicate effectively with client executives and their respective teams.
• Always been a driver for customer-focused efficiencies and service delivery that improved end-user experience.
• Successful in Streamlining the complete QA Process and Methodology for 2 Client
• Define and implement the QA Road map and Test Management Approach
• Re-Organized QA Teams along Project lines and Release lines which resulted reduced execution timeline and rapid turnaround of Release issues.
• Expert in agile and waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Diverse business and technical background covering Technology, Banking, Healthcare and Insurance domains.
• Facilitated Joint Application Development (JAD) sessions and Joint Requirement Planning (JRP) sessions, Interviews, Workshops, Requirement Elicitation sessions, Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the IT groups, experience in performing Feasibility Analysis, Gap Analysis, Project Scheduling and drafting remedy procedures
• Worked with the Project Management and Creative teams, develops clear and inspiring creative briefs and an extensive point of view for new business and current clients
• Won QA Automation Project after presenting technical solution to a Financial Client, this solution was provided based on a 1 week assessment conducted at Client Site
• Won Project for Insurance Client for Mobile Automation by presenting a prototype on Android Device using C# and Selenium.

PROFESSIONAL EXPERIENCE:

QA Automation Manager / Release Manager

Confidential

Responsibilities:

• Streamlined the complete QA Process and Methodology which included the major aspects of People/Process/tools.
• Ensured Customer Satisfaction for the First Time of critical client on a delivery of a Single platform banking solution - Alloy
• Defined the Road map - test approach, also key metrics for monitoring the test coverage, defect prevention
• Identified appropriate testing tools, evaluating the overall quality experience and thus ensuring a successful testing implementation.
• Provide leadership to implement right level of processes and methodologies related to Quality Assurance.
• Actively encouraging key stakeholders in development of knowledge capital (e.g., innovative system solutions, development techniques, and implementation strategies).
• Ensured on-time delivery of work including monitoring of external and internal dependencies, tracking of progress, and monitoring of project milestone s.
• Ensured high standards and quality of process by identifying root causes of incidents and quality issues.
• Smooth execution of testing with vendors like VISA and Western Union
• Quality Process Improvements helped in reducing the overall cost of Quality, and highly reduced the post production defects.

Tools: Used: Java, BDD using Cucumber, Gherkin, Selenium, Jenkins for Continuous Integration

Test Automation Manager

Confidential

Responsibilities:

• Managed the complete automation delivery for about 15 projects
• Presented QA Automation Strategy/Roadmap to VP’s and C-levels
• Overall Cost Saving for the Benefits Configuration Team was about 300K in a span of 6 months.
• Co-ordinate with Vendors for New Tools POS’s / Licensing’s Options.
• Defined and monitored QA Manual Test Process / Automation Process
• Roll out of Automation tool to Configuration Development Teams for Unit Testing which reduced the overall QA cost.
• Automation Suite used Service Oriented Architecture, SOA helped easy coupling between the Automation tool components for easy reusability
• Implemented HP ALM(Quality Center) for Complete Test Management
• Managed weekly, sprint based and quarterly metrics reporting to Quality, Development and Senior management
• Managed both DEV & PROD Environments for HP ALM for Database backups/Security updates.
• Ensured Smooth Data Migration and Data quality checks using the tool iceDQ.
• Leveraging the Test Tool iceDQ saved more than 250K in savings to overall testing Budget.

Automation Lead

Confidential - Chevy Chase, MD

Responsibilities:

• Developed Framework using C# and Visual Studio for Data Migration Testing
• Deployment of the SSIS Package to SQL Server by executing packages
• Reviewing of Test Cases/Test Result of the team.
• Maintenance of the automation Framework to do the comparison for huge data sets.
• Managing the QA Manual and Automation Team offshore.
• Extended the Automation Framework for API Testing, validation of Response XML and integration of TFS and MTM into the Framework using TFS API’s.

Test Automation Specialist

Confidential

Responsibilities:

• Won a QA Automation Project after presenting technical solution to a Financial Client, this solution was provided based on a 1 week assessment conducted at Client Site
• Won Another Project for Insurance Client for Mobile Automation by presenting a prototype on Android Device using C# and Selenium.
• Automation Strategy/Prototype for client application using See Test for Tablets (IPad) created for Business Development team.
• Presented Automation Strategy/Prototype for PowerBuilder application using C# and Selenium.
• Presented a ALM - Quality Center OTA Add-In Solution to HP.

Tools: Used: Selenium Web Driver for Android, Android Driver, Visual Studio Coded UI C#.

Test Automation Specialist

Confidential

Responsibilities:

• Created and maintained the automation scripts and Framework.
• Supporting tools development along with the automation framework
• Documented test automation requirements, estimated time required for project completion, prepare schedules, create design documents, conduct design reviews and coordinate script development, execution and maintenance
• Successfully implemented a set of requirements using the Open Test Architecture of Quality Center 10.
• Framework orientation and to Vanguard QA team
• Created Performance Analysis tools using Excel - VBA programming - to identify the performance of different calculators like Benefit Estimate, retirement calcs etc.

Automation Lead

Confidential

Responsibilities:

• As a Test Automation Lead, Successfully Implemented Automation framework for the automation requirement.
• Developed Automated Solution for Comparing source systems (Mainframe) and then the target system IBM WCC (WebSphere Customer Center)
• Leveraged ETL Tool Informatica - PowerCenter Workflow Manager and Monitored Results using Workflow Monitor.
• Automated Validation of XML’s which are output of ETL were carried out with to mapping documents
• Automation of CDC Validation of EDI transactions(837P/ 837I,834)

Technologies Used: MQ Client, Informatica, IBM Rational Functional Tester - Java Scripting, IBM Rational Functional Tester Mainframe Add-in

QA Lead

Confidential - Irvine, CA

Responsibilities:

• Analyzing the scope, Estimating and communicating the timeline with the Business team and the QA Manager.
• Major contribution was creating the test automation framework using QTP and creating for regression test scripts.
• Create and Maintain QTP Scripts based on the automation requirements.
• Identifies the changes which are scheduled for the week’s site migration these change are tracked in Rational Clear Quest.
• Involves in the change control board meeting to identify and understand the changes which are planned for the coming weeks
• Performed Web Analytics using Site Catalyst from Omniture
• Creation of Test Status Reports and was delivered for each iteration.
• Responsible for Band width testing using the tool Net Limiter

Onsite Lead

Confidential

Responsibilities:

• As an Onsite test lead, actively involved in understanding the business requirement of Well Point Confidential project from the Business Analyst here.
• As an onsite lead was responsible for managing 8 team members at offshore and was responsible for all deliverables from offshore
• Documents the business understanding and delivers it to the team in India.
• Verify the claim processing for the contracts where the benefits are changed, identifies the Claims (837I / 837P) with to contract codes and checks if the Claims are processed with the benefits marked for the contract.
• Responsibilities included creation of Test effectiveness matrix, Productivity, Accuracy and Coverage Matrix
• Presentations were created on the progress of the team on a bi-weekly basis.
• Analyze the results of the automation scripts and Give a detailed report.
• Designed and planed the automation test suit and was highly involved in building the basic framework and guided the team in getting scripting done at offshore for the various automation modules.

Environment: Mainframe-Extra Attachmate IMSN, MS-Excel, Bugzilla, Share-point

Test Manager

Confidential

Responsibilities:

• As the Test Lead, actively involved in all phases of the project and ensured that the quality is maintained.
• Risk analysis was done based on similar projects reports available and added to the Risk Tracker as soon as we encountered a risk.

Tools: Win-XP, IE, SQL Squirrel Client for Database testing, MS-Word, MS-Excel, Bugzilla