SUMMARY

• 13+ years of progressive experience in Information Technology in the field of Software Quality Assurance & Testing in Client Server & Web Applications. Proficient in Manual Testing & the use of leading edge Automation tools like QTP, Selenium and Empiric eTest Suite.
• Experience in Automation tools on QTP, Selenium Web Driver, Emprix’s E - Tester, E-Loader, E-Manager.
• Good knowledge and skills in Java
• Wrote automated test scripts using QTP and Selenum Web Driver
• Experience in Automation process and developed QTP Automation Framework using the Customs Functions, Descriptive programming
• Good Knowledge in Load Runner
• Experience in Bug reporting and management tools- Jira,Quality Center,Xqual, Team Track, Rally, Confluence
• Experience in testing application on different mobile Platform such as iOS and Android devices, multiple browsers and operating systems.
• Experience in leading testing teams, ability to manage multiple projects and meet deadlines.
• Team co-ordination between Offshore and onsite teams
• Coordinated resource allocations, created work assignments for team, maintained timelines / milestones, and ensured compliance with quality standards.
• Mentor and train new members on project environment, tools and skills.
• Experience in estimation of test effort and co-ordinate test schedule with overall project schedule.
• Experience in interacting with client in all aspects of testing cycle.
• Executed SQL queries on SQL Server and Oracle database in order to validate the backend data.
• Well versed in testing webservices using SoapUI by creating/modifying request XMLs
• Ability to take initiative, prioritize and work independently to meet deadlines.
• Experience in performing Unit, functional, integration, system,End to End, performance, regression, and UAT
• Strong Experience in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Strong experience in reviewing and analyzing Business Requirements and writing detailed Test Plans, test strategy, Test Cases, and Test Scripts, Test Reports
• Experience in Agile/Scrum
• Good experience in Visio/process flows
• Strong with analytical, problem solving, technical, interpersonal and communication skills with Good planning, organizational & time management qualities
• Strong knowledge on - Motive/ Confidential product suites: SMP (Service manager platform), CDP (Connected Devices Platform) or MSM (Mformation Device Manager), HDM (Home Device Manager), Amdocs CRM Clarify /AMSS, OMS products
• Strong knowledge in Telecom domain, Self Care Portal - User Experience
• I have worked on assignments for various clients such as Confidential &T, Telstra,Century link, BT,Rogers
• Knowledge in Unix (Solaris/Linux) and Windows.

TECHNICAL SKILLS

Testing Tools: QTP, UFT,LoadRunner,E-Tester,E-Loader, E-Manager, Mindreef

Defect Tracking: Jira,Quality Center,Xqual, Team Track, Rally

Version Control: SVN,Visual Source Safe

Databases: Oracle, SQL Server, MS Access, DB2.

Operating Systems: Windows UNIX Solaris/LINUX, Mac

Office Communication: MS Outlook, MS Project, MS Word, MS Excel, MS Power Point

Networking: TCP/IP, DHCP, SNMP,DNS.

Languages: Java, java script, Python, VB Script, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

QA Lead

Responsibilities:

• Prepared automated scripts using Selenium
• Prepared automated scripts for Data creation purpose, generated bulk user ids, device-make/ models, Firmware.
• Prepared Automated sanity scripts to test environment’s Health-check and generated reports.
• Prepared automated scripts for Content validations on different builds
• Prepared Automated test scripts for Regression testing
• Wrote SQL queries for reporting and business validations
• Tested application on different mobile Platforms such as iOS and Android devices, multiple browsers and operating systems.
• Team co-ordination between Offshore and onsite teams
• Assigning work to team members, daily status tracking, attending calls with the clients, weekly status meetings with the team and was responsible for meeting the project deadlines.
• Monitoring team’s daily status and resolving queries related to work and sharing application knowledge.
• System test defect management in HP ALM/JIRA/Rally,assigning the defects to right developer, conducting working sessions, status tracking, sends DRs, retesting system test defects on QA environment, Updating defects with current status with all the attachments and comments etc.
• Preparation of daily/weekly status reports, attending daily/weekly status meetings, discuss status and pending issues regarding to completion of project as per schedule
• Participate in regular meetings with the client to report testing progress and status.
• Simulated Test data setup.
• Mitigate risks as and when they arise.
• Create test summary/defect reports and share the same with manager.
• Participate in test execution, defect logging and reporting using HP ALM, JIRA, Team track,Rally etc
• Performed testing on live devices-Legacy, TR069 devices
• Tested web services using SoapUI.
• Wrote and executed the test cases manually and automated.
• Performed Functional, Integration, regression, positive, negative and UAT testing.
• Attending and involving day to day scrum meetings
• Interacted with dev team to resolve production issues.
• Extensively worked on JIRA, QC, Rally for bug reporting/tracking.
• Performed UAT testing, POC for UAT testing
• Extensively Tested Service operations and workflows.
• Validate mobile device management solution for different make model devices and firmwares
• Mentor and train new members on project environment, tools and skills.

Confidential, Austin, Texas Oc

QA Lead

Responsibilities:

• Team co-ordination between Offshore and onsite teams
• Provide updates on daily scrum meetings and JIRA stories which are completed
• Developed test plans, automated test cases and scripts, and manage test artifacts/deliverables
• Analyzed Business, Functional and System Specifications and Use Cases
• Logged software defects in defect tracking tool (HP/ALM) and track to closure.
• Lead software testing strategy, identify and implement improvements in testing methodologies and tools
• Lead and provide guidance to QA resources and other agile team members
• Document and review plans, schedules, data needs and scenarios for end-to-end integration testing including areas such as database impacts, software scenarios, or usability
• Provided support during UAT testing phase including defect review and resolution
• Created metrics of test results for management and project stakeholders
• Enhanced Regression Test Cases to implement complex testing scenarios, increased permeations of Functionality Testing and increased code coverage using QTP
• Enhanced QTP automation scripts with synchronization points, data table, Parameterization and functions.
• Acted as the point of contact for business team in case of any issues identified during testing
• Prepared plan and execute sanity testing in Production during go live and subsequent releases
• Provided post production testing support for bug fixes and changes that need to be migrated to production
• Maintained all the documents related to system and Regression testing
• Mentor and train new members on project environment, tools and skills.

Confidential, SANRAMON, CA

Senior QA Analyst

Responsibilities:

• Team co-ordination between Offshore and onsite
• Analyzed and reviewed BRD, SRS, FRS, TRS documents to design quality test cases.
• Involved in generating Requirements Traceability Matrix (RTM) for functional requirements.
• Participated in peer reviews of all the documents and Test Cases.
• Involved in executing test cases manually and reported defects using Quality Center.
• Effectively interacted with business analyst and technical team in providing clear solutions to requirements.
• Designed test cases using Test Plan in Quality Center and mapped with requirements.
• Involved in execution of test cases using Test Lab in Quality Center and linked the detected defect with requirements and test cases.
• Generated test scripts using Quick Test Professional to check the functionality of the system.
• Involved in Integration, system and UAT testing of the application.
• Linked detected defects during automation to requirements and test scripts using Quality Center.
• Actively participated in status meetings to report issues.
• Involved in system and User Acceptance Testing.
• Documented test procedure documents and test results using Quality Center.
• Database validation using SQL queries.
• Closely interacted with clients, developers, and system engineers to identify application defects, reviews, and follow ups.
• Validation of test results and update RTM with test case-ids and status.
• Creation of test summary report.
• Mentor and train new members on project environment, tools and skills.
• UAT support.

Confidential, Hoffman Estates, IL

Senior QA Analyst

Responsibilities:

• Team co-ordination between Offshore and onsite.
• Day to day test management, reporting, status tracking and defect management.
• Converted Manual Regression test cases into automated scripts using QTP.
• Involved in creation of automation framework.
• Prepared automated scripts for Data creation purpose, generated bulk user ids, BANs Billing Account Numbers .
• Prepared Automated sanity scripts to test environment’s Health-check and generated reports.
• Prepared automated scripts for screen comparison on different builds ex: Content, images etc.
• Executed Automated scripts for Production support testing
• Executed Automated scripts for Regression testing.
• Done Usability, Content validation testing
• Migration and maintanence of scripts for different releases.
• Executed Automated scripts scripts when Hot Fixes deployed in Application for health check.
• Logging the defects in Quality Center detected during Regression and Production support testing.
• Prepared status reports for management.

Confidential

QA Analyst

Responsibilities:

• Involved in Manual Testing and automated testing
• Developed high level Test Plan and Test cases using requirement documents.
• Logging the defects in JIRA detected during Functional and Regression testing.
• Automation tools used Emprix’s E-Tester, E-Loader, E-Manager.
• Performance testing done using E-Loader.
• As Team member, was involved in System, Security, Regression Testing .
• Performed the data driven test by pumping different sets of data.
• Prepared Automated scripts for Data creation purpose: generated bulk user ids,
• Executed automated test scripts for regression testing.
• Worked with SQL quries to test the database integrity.
• Conducted training for new team members and shared application knowledge.
• Prepared PCA, SQA reports
• Involved in reviewing the Test Cases, Test Plans written by the peers.