SUMMARY

• With 7+ years of experience in IT industry working as a Sr. Quality Assurance Analyst for various domains such as Banking, Finance
• Strong knowledge of Software Development Life Cycle (SDLC) methodologies such as Agile, Scrum and waterfall models.
• Experience in testing client server and web based applications using HP tools such as Selenium WebDriver, Selenium IDE, Selenium Grid, HP UFT/QTP, TestNG, ATDD, Maven, Junit, HP ALM/Quality Center, SOAP UI, VBScripts.
• Experience in writing Test Plans, Test Cases, Test Strategy, Traceability Matrix, Test data and Test Harness and Test Reports for both manual and automated testing
• Experience with Mobile Compatibility testing and Mobile application testing - iPhone, Android, iPad/ Tablets, Windows phones.
• Expertise in developing and executing scripts using selenium WebDriver and TestNG framework.
• Experience in planning, designing, developing testing strategies for large-scale Web applications, Java and .NET applications, Client/Server and Oracle applications.
• Knowledge in Web Services testing using (SOAPUI) to validate the XML requests with different protocols such as HTTP.
• Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, Python, Ruby, DB validation, Defect reporting with Test and Defect management in TFS, HP ALM/Quality Center, JIRA
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Security Testing, Regression Testing and User Acceptance Testing (UAT), Black Box Testing, Gray Box Testing, White Box Testing, Smoke Testing, Browser Testing.
• Extensive knowledge of 508 compliance standards, Used JAWS screen reader and AMP tools for 508 testing on a project with Federal agency.
• Experience in EDI transaction used in healthcare industry and good knowledge of HIPAA ANSI X12, FACETS, HL7 and set for various EDI standards files (940, 855, 943, 850, 810, 999, 997, 843, and 856).
• Hands on experience in TriZetto Facets 4.71 and 5.10 Membership and Plan/Product business modules.
• Hands on experience in test driven development (TDD), Behavior driven development (BDD) and acceptance test driven development (ATDD) approaches.
• Good database programming knowledge on SQL and T-SQL languages and basic understanding on database objects like tables, views, functions, store procedures, triggers and indexing.
• Excellent understanding of all modules of HP ALM/Quality Center such as Requirements, Release, Test BPT, Test Plan, Test Lab, Defects and Analysis feature.
• Used MS Office products such as Word, Excel, Visio, Power Point, and Project for calculations, graphs, analysis, presentation and documentation throughout the project.
• Experience in Database and Data Warehousing Testing by executing SQL commands
• Proven ability in Windows/UNIX commands, scripts and testing on multiple platforms
• Strong experience in coordinating and leading daily Standup and Weekly Triage Meetings.
• Good in problem analyzing, solving and troubleshooting skills and an outstanding team player with good communication skills and presentation skills

TECHNICAL SKILLS

Testing Tools: Selenium IDE, Selenium WebDriver, and Selenium Grid, HP UFT/QTP, Junit, SOAP UI, WebServices, Cucumber, Jbehave, Jmeter, Postman, Appium

Languages: C, C++, C#, JAVA, JSP, CSS, XSD, AJAX, ASP, ASP.NET, Xpath, HTML, DHTML, JAVAScript, VB Script, XML, Perl, Ruby, JQuery, Python, VB Scripts, PL/SQL

Bug Reporting Tools: HP ALM/Quality center, JIRA, ClearQuest, Bugzilla, Rational ClearQuest

RDBMS: SQL Server, Oracle, DB2, MS SQL, MySQL, TeraData, MS Access

Business Applications: MS Office, MS SharePoint

Mobile Testing: Android, Iphone, Ipad, HTC, Blackberry, Perfecto

Operating Systems: Windows, Android, IOS, UNIX, LINUX, ubuntu

PROFESSIONAL EXPERIENCE

Confidential - Charlotte, NC

Sr. QA Automation Engineer

Responsibilities:

• Actively interacted with the business users, product owner and the developers in the agile team to understand the test scenarios
• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Performed manual and functional testing on various parts of the application and used HP ALM/Quality Center for defect tracking and reporting.
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Data Warehouse Testing, ETL testing, Database Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Used Selenium WebDriver API to automate tests on cross browser and cross platform environment. Good knowledge on Object Oriented Programming concept and Java Language.
• Able to use firebug and HTTP watch basic to determine various tags required.
• Created Data Driven scripts for adding multiple customers, checking online accounts, user interface validations, reports management
• Created data entry forms using MS Access that use those tables to store your information and later create reports with the data.
• Involved in testing the Credit Transactions, which includes Master Card, Visa Card, Third Party Credit Cards like Discover/Novus, AMEX Cards Etc.
• Facilitated and managed meeting sessions with committee of SME from various Wholesale lines of business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Identified test cases to automate. Automated those test cases using Selenium WebDriver, TestNG and Java technologies (Eclipse IDE).
• Used TOAD for Oracle in creating & executing SQL queries for testing ETL process.
• Installed DB platform environment including Squirel platform, SQLdbx, MS SQL Server to connect Sysbase and MS QL database
• Tested the functionality of the ATM and VTM applications which includes the transactions like Deposit, withdrawal, Balance Inquiry, Set Preferences, Transfers and Payments.
• Worked with Trizetto based software called QNXT to obtain members information.
• Executed the UNIX shell scripts that invoked SQL loader to load data into tables.
• Developed XML test data and implemented Functional and Data Driven tests using SOAPUI.
• Utilized various methods such as XPath, CSS Locators to identify object/elements in the application.
• Performed Data Validation of the data flow from the front-end to the back-end by executing SQL scripts.
• Involved in the team of creating the functional testing framework using TestNG and using Selenium WebDriver to automate the UI components.
• Loaded the Test Data into the HP ALM to prepare for the execution of Test Cases
• Created Automation Scripts using Cucumber and selenium and API Performance testing using jmeter
• Used Informatica ETL tool for Extraction, Transformation and Loading the data into target database.
• Used SQL queries to validate the data between the backend and the front end.
• Involved in create user Defined Functions and function Libraries using VB Script and load them as Resource Files.
• Created test cases for various modules in MS Excel and exported them to HP ALM for Test Case Management.

Environment: Selenium, Windows, HP ALM/Quality Center, ASP.Net, JAVAScript, EMV, MS SQL Server, API, SOAP UI, CSS, Xpath, QNXT, JAVA CRM, ATDD, BDD, Maven, TOAD, BugZilla, JIRA, Junit, Jbehave, DB2, SQL, VB Scripts, visual studio, MS Office, MS Project, Agile

Confidential - Columbia, MD

Sr. 508 Compliance Tester/Web Accessibility Tester

Responsibilities:

• Executed test cases using different testing techniques such as positive testing, Accessibility Testing and negative testing.
• Performed backend data validation by using LDAP browser, SOAPUI and SQL queries to verify the integrity of the data across multiple systems.
• Tested the applications in scope using Wave, JAWS, NVDA, VOICEOVER, TALKBACK and WAT
• Tested documents and software applications to meet the Section 508 compliance and software technical regulations
• Provided WCAG 2.0 AA compliance audits, remediation strategy, and both formal and informal knowledge transfer and mentorship.
• Participated in discussions for the Change Requirements or in development implementation.
• Performed testing of data conversion and data migration from legacy Identity Management System (SUN Identity Manager) to the new Identity Management System (OIM).
• Responsible for design and delivery of training for all clients on the topics of web accessibility, web standards, accessible application development, and accessibility testing
• Reported, documented and followed-up on the change requests using the defect-tracking tool JIRA
• Worked on Web Content Accessibility Guidelines and HHS requirements
• Coordinated Compliance Testing with WCAG (Web Content Accessibility Guidelines) using A-checker
• Tested functional section and user guide 508 compliances, operation and retrieval of information not requiring vision or hearing, verified data tables and frame labels for frame identification and easier navigation of JAWS software.
• Responsible for ensuring compliance with Section 508 accessibility standards, completing a Product Accessibility Template document, and educating the rest of the team about accessibility issues.
• Wrote Section 508 compliance reports which delineate an application's compliance with the appropriate set of technical standards;
• Tested the application using WCAG 2.0 Guidelines. Provided feedback to developers using WAI-ARIA Techniques.
• Created RTM (Requirement Traceability Matrix) to map the requirements with test case coverage using excel sheets.
• Tested for data in the database by writing SQL queries for SQL Server before testing the module
• Escalated Defects while studying Project Requirements and writing Test Cases by using HP ALM and followed logged defects throughout its lifecycle in JIRA.
• Created and delivered custom workshops to train staff in accessibility development and testing techniques
• Performed Defect Tracking & Management in JIRA. Generated automated daily reports using JIRA API
• Hands on experience in creation of test cases for Web services testing using SOAP UI.

Environment: MS Office, MS SharePoint, Agile, Selenium, HP ALM/Quality Center, WCAG 2.0 AA, AAA, VBScript, SQL, WAI-ARIA, 508 Compliances, JAWS, NVDA, VOICEOVER, WAT, Accessibility, JIRA, SOAP UI, API, Zoom Text, Selenium, Oracle IDM, MS Access, Unix, Windows

Confidential - Iselin, NJ

QA Engineer

Responsibilities:

• Developed Test Plan, Test strategy, Requirement Traceability Matrix, Test Coverage, Test Cases, and Test Scripts in HP ALM/Quality Center and JIRA for testing the applications.
• Analyzed business requirements and module-specific functionalities to identify test requirement.
• Used ASP.NET grid view control, Data List and Repeater controls for displaying the data in a clear format.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database.
• Integrated the HP UFT/QTP scripts with HP ALM and executing the same from Test Lab from HP ALM.
• Primarily worked on testing of Utilization Management/Case Management cases in Trizetto FACETS and Medical Management Platform, Clinical Care Advance as well as with patient care management.
• Worked with end-users (Doctors, Lab technicians, Billing) and patients to understand the requirements and in corporate them into design.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Involved in End to End encounter processing of various encounter file types such as 837 (I/P/D), NCPDP and Proprietary file types for submission to State health systems
• Wrote custom CSS Selectors, XPath expressions to identify web elements
• Involved in testing the EDI Transactions 270, 271, 276, 277 for the HIPAA mandate.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Wrote PL/SQL scripts to verify the database updates, inserts and deletes of the records.
• ICD-9 coding experience and patient billing code charges input into STAR navigator system for patient visits.
• Worked on the HTML and JAVA script codes and tests the web applications using JAVA.
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Validated the presence of failed data in TriZetto MEET application and validated error correction feature.
• Development and Execution of Automation scripts for functional Testing using HP UFT/QTP and VBScript
• Tested ICD-9 Claims parallel to ICD-10 claims to make sure claims are getting processed without any issue with ICD-10 codes.
• Conducted Back-End Testing for Oracle databases using complex SQL queries.
• Conducted Data Driven Testing using parameterization in HP UFT/QTP to test the application with different sets of data.
• Performed comparison of actual report with the expected values by querying the database.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Used HP ALM for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.
• Interacted with developers and team members for verification and validation aspects.

Environment: Windows, SQL, HP UFT/QTP, PL/SQL, HTML, ASP.Net, HP ALM/Quality Center, SQL Server, Maven, CSS, JSP, JAVA, UNIX, HIPAA, EDI, Trizetto Facets, BizTalk10, SOAP UI, Web Services, API, SOA, VB Scripts, XML, MS Project, MS Office, DB2

Confidential - Chicago, IL

Software QA Engineer

Responsibilities:

• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Verified test results on Database testing using query skills using SQL and validation
• Created test plans, test scripts using HP ALM/Quality Center and JIRA.
• Created and tested standard check list for e-commerce regression scenarios search algorithms, Product details, Shopping cart, Payments, Feature and Related Products
• Involved in Integration, Regression, Performance, Validation, Functional and End-to-End testing on store and merchandising applications that interface with POS
• Performed System Testing, Functional Testing, Black Box Testing, White Box Testing, Gray Box Testing, End-to-End and Regression Testing.
• Performed security testing for Card details and Passwords (Bcrypt- PCI compliance)
• Worked with UNIX/LINUX machines to validate End to end Point of sale (POS) transaction work flow.
• Involved in end-to-end business process on OMS module. Also analyzed the performance of the systems involving many orders from OMS.
• Used SSIS tool to extract, transform and consolidate data from multiple relational databases as well as sources such as XML data files and flat files, then load the processed information into target systems/data warehouse.
• Implemented Page Objects, Data Driven, Keyword Driven, Hybrid automation frameworks using Selenium WebDriver, Java
• Attended Daily Stand Up meetings and provided QA automation status updates on different user stories.
• Used Firebug, FirePath to debug, edit and locate the objects based on ID, Name, dynamic XPath, CSS Selector, Link, Partial Link, Attributes and Tags
• Took the Application Screenshots and copied the images whenever exceptions occurred and at important checkpoints of application execution.
• Involved in accessing links, alerts, pop-ups, Tables, Forms, Iframes and Listeners using Selenium WebDriver
• Designed and maintained test case, test schedules, test plan, test strategy, test assignment documents for various testing activities using MS SharePoint and Microsoft Test manager (MTM).
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.

Environment: Windows, MS Office, POS, Xpath, CSS, SSIS, PCI Compliances, Postman, SSIS, HP ALM/Quality Center, SQL, Selenium, TFS, MTM, Rally, XML, HTML, JIRA, UNIX, Linux, OMS, SOAP UI, VBScript, JAVA, Agile, Oracle

Confidential - Chicago, IL

QA Analyst

Responsibilities:

• Analyzed system requirements specifications, developed Test Strategy, Test plans, Test Cases, Test Data for testing the functionality, GUI, Compatibility, performance, usability and User Acceptance of the application.
• Involved in Joint Application Requirement (JAR) gathering with business analyst and developers.
• Developed smoke test cases using Selenium tool and regression test cases Selenium web drivers integrated with Java
• Created Test plan, developed Test cases and Test scripts for Mobile Application testing for Android, SDK, Iphone, Ipad
• Performed functional testing to identify various critical points in the application and automated it by using Selenium WebDriver.
• Created test cases, test scenarios and test matrix to perform exploratory testing to meet the deadline of the project for Campaign Management and Third Party Agent squads
• Used Data Driven Framework to implement automation testing using Selenium WebDriver and IDE
• Tested Applications by using iOS (iPhone, iPod and iPad) and Android device and log defects in JIRA
• Developed Test Framework in selenium for UI Regression Test Automation and when necessary, and potentially execute Unit Test Automation
• Performed data validations at various levels using Oracle to check the data integrity, also conducted testing by executing complex SQL queries using TOAD.
• Involved in Mobile testing includes app testing, test automation for web application and tested mobile native applications by using Appium
• Involved in analyzing System Requirement specifications, Design, Development and Execution of Test cases for manual testing.
• Performed User Acceptance Testing (UAT) of the Functional Requirements of the Viewpoint system and business processes.
• Performed GUI interface testing at client side, defects and monitored resolution via defect tracking toolHP QualityCenter.
• Prepared Automation Test Scripts using Selenium WebDriver, Java and Eclipse IDE.
• Wrote User defined Functions using VB Scripting for calculating the check Price and verifying Credit Card verification.
• Extensively used HP Quality Center for Test planning, Bug tracking, and Reporting
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment: HP Quality Center, Agile, Mobile Testing, Load Runner, SalesForce, JAVA, Jenkins, Eclipse, CRM, Junit, Selenium, Junit, JIRA, SOAP UI, VB.NET, VBScript, Oracle, DB2, Mainframe, (Anti Money Laundering) AML, Data Warehouse, SQL Server, IBM WebSphere, Windows, UNIX (Sun Solaris), MS Project, MS Office

Confidential - Rochester, MN

Manual Tester

Responsibilities:

• Conducted Test Plan and Test case reviews to communicate all the test objectives with the Team.
• Performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Database testing, Integration testing, Regression testing, back end testing etc.
• Used HP Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module.
• Prepared test requirements, test cases in MTM, Team Foundation Server (TFS).
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using QTP.
• Used JAWS using for accessibility/508 compliance
• Tested Confidential App and web using mobile both android and iOs devices along with emulator and simulator.
• Verified the application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
• Developed and executed SQL queries for back-end testing in DB2 and Oracle
• Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Involved in using MS Visio to diagram processes for different state diagrams and to create 3D map diagrams, pull in live information from an external source etc.
• Tested the GUI functionality of each module in the application according to the guidelines of the Test Plan.
• Automation of applications, VB scripts, Functions, Object repositories, Data tables in QTP
• Developed and maintained Confluence page in JIRA for the entire project.
• Conducted weekly progress and defect status meetings and co-ordinate defects with the team
• Logged defects in HP Quality Center and interacted with the developers to resolve technical issues.

Environment: JAVA, CSS, HTML, HP Quality center, SQL, Sun Solaris, QTP, MS Visio, MTM, TFS, 508 compliance, Web Accessibility Testing, MS SharePoint, Sybase, Unix, SOAP UI, API, QNXT, Web Service, SOA, ETL, Informatica, Data Warehouse, Agile, JIRA, MS Office