SUMMARY

• Total 11 Years and 4 Months of IT Experience as QA Analyst covering OMS, POS, Cloud & Datacenter Based Web Applications, iOS & Android Mobile Apps, WebService Testing, UI Automation using Selenium WebDriver
• 11 Years of Experience in Requirement Gathering, Test Estimation, Test Documents, Test Plan, Test Approach, Test Strategy, Test Data & Environment, Test Script Creation & Execution, Defect Reporting, Test Closure Memo, Requirement Traceability Matrix
• 11 Years of Experience in usage of Test Management Tool like HP - QC, Change & Configuration Management (CCM), OnTime for Text Execution and Defect Tracking Tools, Rational Clear Quest, JIRA for Agile, Wiki for Documentation
• 11 Years of Experience in Functional Testing, Integration Testing, Regression Testing, UAT, System Requirement Analysis, GUI Testing, BlackBox Testing, Smoke Testing(On Initial Build), Sanity Testing(On Stable Build), Monkey Testing and Spoof Testing
• 11 Years of Experience in Leading Projects across multiple Geographic Locations and involving multiple Applications, Vendors & Third Party Systems
• 7 Years of Experience in Preparing and presenting Status Reports. Risk Assessments to Senior Management
• 7 Years of Experience in Large Electronic Retailer responsible for testing the IBM Sterling Commerce OMS, POS, Cloud & Datacenter Based Web Applications, iOS & Android Mobile Apps, WebService Testing, Web Application Automation using Selenium WebDriver
• 4 Years of Experience in Agile Methodology & JIRA
• 4 Years of Experience in Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective
• 4 Years of Experience in POSTMAN HTTP Client (REST&SOAP Protocol) to test Web-Services & API for different HTTP Clients ( GET, PUT, POST, DELETE )
• 3+ Years of Experience Managing People. 3 Years of Experience in Storage Domain
• 2 Years of Experience in Banking Domain
• Experience in Database testing using Joins, Sub-queries, Views, Stored Procedures, Triggers and Indexes of Oracle and SQL Server
• Experience in Automating Web Application using Selenium WebDriver
• Worked onCross-Browser, Cross-Functional Testing, browsers like Mozilla Firefox, Google Chrome and IE usingWebDriver
• Knowledge ofObject Oriented programmingConcepts(OOPS)andJavaSkills
• Used web-debugging tools like XPath and Firebug to locate elements

TECHNICAL SKILLS

Test Methodologies: Waterfall, Agile/Scrum, SDLC, STLC, Bug life Cycle

Testing tools: Selenium WebDriver, HP Quality Center/ALM, TestNG, JIRA, SOAPUI, QTP, Eclipse, Manual Testing, Mobile Testing (iOS and Android Testing)

Web Technologies: HTML, CSS, XML, XPATH

Make up Languages: Core Java, C, C++

Databases: MySQL, SQL, Oracle, Apache Cassandra

MS Office Tools: MS Project, Outlook, Excel, PowerPoint, MS Access, Word

Defect Tracking tools: HP ALM, Quality Center, JIRA, Wiki, OnTime, CCM

Operating System: Windows 95/98/2000/NT/XP/Professional, iOS, Android

Browsers: Internet Explorer, Firefox, Chrome & Safari

Mobile Manual Testing: Android, iOS

Other Utilities: Eclipse, Microsoft Visual Studio, IntelliJ, SQL

Mobile Manual Testing: Android, iOS

Logs Analysis Tools: Putty, Splunk, Kibana

Cloud Computing Services: Google Cloud Platform (GCP)

PROFESSIONAL EXPERIENCE

Confidential, Richfield, MN

Automation & Manual QA Tester

Responsibilities:

• Perform a variety of Manual & Automated testing activities to include: Database Testing, Unit and System Testing, Functional Testing, Interface Testing, Client UI Testing, Stress and Load Testing
• Leverage Agile Testing methodology for test cases and scenarios pertaining to various component of the application that ensure the software meets the intended requirements
• Perform and participate in Front-End and Back-End testing
• Work closely with Product-Owners to understand products specifics and to create corresponding test plan, quality standards for the product
• Define Quality Metrics, Preparing Test Approach, Test Strategy, Test Planning, Test Preparation, Test Data Preparation, Test Execution, Test Reporting & Defect Tracking, Test Closure Memo and Requirement Traceability Matrix
• Coordinate with Developers and Project team members to Triage, Troubleshoot and Resolve issues
• Perform the Integration Product Testing (IPT) and coordinate with Downstream System
• Escalate Risks that will directly impact project Timelines and Deliverables
• Send Crisp & Clear Status Report to the higher management
• Provide input on Go / No-Go decisions for Production Releases
• Create RTM and test cases using Quality Center (ALM) for Manual testing
• Create & Maintained Automation Selenium Automation Scripts for the Scrum Stories.
• Execution of Automated Test Scripts
• Involve in testing Web services (SOAP and REST) and XML with tool called SOAPUI, for the local WSDL/with URL and created Test cases, run them, do load testing, security testing
• Work in Agile (SCRUM) Methodology and use JIRA for defect tracking

Key Skills:

• IBM Sterling Commerce Order Management System OMS 9.5:
• OMS Experience with modules like SKU Page, Search/Browse, Reservation, Checkout, Order Tracking, Recommendation, Promotions, Order Modification, Inventory Management, Product Information, Fulfillment, Returns&Exchanges, Catalog, Pricing, Customer Prospects, Order Management, Customer Service, Financial Processing, and Alerts Notification
• Experience with RedPrairie, Exeter and Manhattan Warehouse Management Systems
• SQL and Database Testing TOAD, Oracle 11i, Microsoft SQL Server
• Guiding customers through OMS upgrades and solution rewrites as appropriate to leverage new tech stack or features
• Support UAT, QA and Performance tests to meet functional and non-functional requirements
• Build Trusted client relationships through proactive account management and effective project delivery
• Translate client’s business needs into detailed business requirements documents, use cases and systems interaction diagrams
• Point of Sale E3 Code:
• POS Experience with modules like Sale, SKU Page, Dotcom Order Search, Retail Order Search/Browse, Reservation, Cart, Checkout, Order Processing, Order Modification, Return&Exchange, Promotions, Offers, Pricing, Customer Service, Financial Processing and Alerts Notification
• Experience in Analyzing Electronic Journals (EJ)
• Experience in Testing Peripheral Devices like Printer, Scanner and SigPad
• Experience in Selling Warranty, Subscription, Protection Plans & GeekSquad Protection
• POSLog Validation and POS Transactions Validation in various Downstream Systems
• Coordinated with Downstream systems likeOMS, EC/CIRIS, STH/ReSA, EDW (PDW& RASC), Apptalk, MQ Broker, OCIS, Vertex, TAS, RMS
• Experience in ‘Sale of an Grab&Go Item’, Pulling an OMS Order in POS and Tender with different Tender Types DebitCard/CreditCard/ GiftCard/StoreCreditCard/Cash/Check/Travelers Check/Manufacturing Coupons, Sale, Adjustment, Returns, Employee Purchase, Price Match, Tax Modification, etc
• Experience in processing PreOrder, Mobile Activations, Subscription, Inventory Adjustments using RMS (REPL), Adjustment (TAX, PriceMatch, Loyalty), Disposition
• Dotcom / Online Store OLS:
• Experience in Customer Identity, Profile Creation and Management. BackEnd & FrontEnd Validations
• WebService calls to Identity Providers to Create and store Customer Entity
• Experience on managing the crucial Projects like Social Integration with Google, Facebook, CitiBank for BestBuyPay and CitiSSO. Google Chrome API and Authentication, Small&MediumBusiness, RememberMe, TwoFactorAuthentication, Associate Facing Application, Digital Downloads
• POSTMAN HTTP Client (REST&SOAP Protocol) to test WebServices. JSON, Putty, Client-Server Logs and Validation of Request&Response XML
• Mobile Testing, TouchID/FaceID. NativeApp Testing
• Testing for Cloud and DataCenter Based Applications. Migration from Data-Center to Cloud
• Experience in Testing with HTTP, SAML and OAuth2 Clients
• Experience in Fraud Testing. Experience in paulLogging, SplunkLog, CassandraDB, RabbitMQ, KafkaConnect
• Experience in Google-Cloud-Platform (GCP) & Data Analytics
• Automation Testing:
• Experience in Creating, Executing and Maintaining Automation Test Scripts using Selenium WebDriver in Java
• Develop and plan all automation testing activities related to enterprise software development with enthusiasm and a natural ability to deliver on short timelines
• I have good experience in writing code using Keyword Driven Framework, Data Driven Framework and Hybrid Framework
• Understand the requirements and identify the automation test cases, test data and technical limitations
• Work with Business, functional QA lead, UAT to help getting them familiarized with the developed scripts
• Raise a defect which are identified by Automation tools as well as manual in JIRA

Confidential

Sr. QA Lead

Responsibilities:

• To get the environment defects from Test Command & Center and coordinate Environment Coordination Team to get it fixed by Infrastructure Technology Solutions and communicate back to tester that Defect has been fixed

Confidential

QA Lead

Responsibilities:

• Coordinate with the client Test Manager for defining timelines of various test cycles-System Testing, Regression Testing and UAT testing
• Test Planning, Test preparation, Test Execution, Test reporting & Defect Tracking
• Analyze and document Business Requirements specifications, write Test Plans, Test Cases
• Regularly communicate with project managers, development managers, release managers and developers to ensure comprehensive test planning and execution
• Prepare Traceability Matrix to ensure the adequate coverage of the test cases
• Prepare required documentation for testing signoff by various parties as required by the project plans
• Participate in weekly assessment meetings with business analysts and developers
• Update Test Plans and Test Cases periodically to manage changes in requirements
• Upload Test cases and logged defects in Mercury Quality Center
• Track the requirements and test cases to ensure complete test coverage in the Quality Center
• Debug the test scripts, verified the test results and reported the defects using Quality Center
• Actively participate in status reporting and interact with development to discuss the technical issues
• Connect to database to Query the database using SQL for data verification and validation
• Work extensively with business users to define scope and prepare ‘Documents of Understanding’ for various change requests by analyzing the feedback from user groups

Confidential

Manual QA Tester

Responsibilities:

• Test Approach, Test Strategy, Test Planning, Test Preparation, Test Execution, Defect Tracking, System Testing, Regression & UAT
• Coordinate with developers and project team members to triage and resolve issues
• Interaction with the client analyst and communicating the gained knowledge to Developers and fellow testers
• Conducting the system testing (front-end, Backend, Database) (Using Quality Center)
• Conducting the Pair (Intersystem) testing (Using Quality Center)
• Conducting the Validation (Production) testing
• Review of Deliverables like Test scripts, Test Scenarios produced by Team Members
• Risk assessment for the Projects
• Involve in developing detailed test cases and test scripts using Quality Center for Functional, Security and Regression Testing
• Perform End to End Testing and involved in User Acceptance Testing
• Design efficient manual test cases based on analysis of Business Requirements, Functional Specs, Technical design documents, Use Cases, Supporting documents
• Perform Browser Testingunder various browser environments like Chrome, Firefox etc
• Create Test Plans, Test Cases and Manual Scripts to create greater coverage for all initiatives assigned