Regional Manager Resume

SUMMARY:

Comprehensive management experience in service, prepaid and route industry. Results oriented and people focused with a proven track record in problem resolution and customer service.

WORK EXPERIENCE:

Confidential

Regional Manager

Responsibilities:

Confidential

Service Manager

Responsibilities:

Accountable of all aspects of customer service for over 200 locations
Trusted liaison between the ownership of the company and its clients
Established operating procedures and internal controls to effectively manage revenue collections and service calls of over 500 hundred music, gaming and food vending machines
Responsible for all operating and administrative functions such as:
Scheduling on time delivery and maintenance of Route Drivers
Preparing, reviewing and follow up of all work orders
Buying and selling of vending and amusement equipment
Management of all parts inventory
Effectively negotiated various favorable contracts with outside vendors
Cash management
Instrumental in increasing sales by obtaining referrals from satisfied customers and providing the sales team new locations both within and outside existing routes

Confidential

Service Manager

Responsibilities:

Accountable of all aspects of customer service for over 200 locations
Trusted liaison between the ownership of the company and its clients
Established operating procedures and internal controls to effectively manage revenue collections and service calls of over 500 hundred music, gaming and food vending machines
Responsible for all operating and administrative functions such as:
Scheduling on time delivery and maintenance of Route Drivers
Preparing, reviewing and follow up of all work orders
Buying and selling of vending and amusement equipment
Management of all parts inventory
Effectively negotiated various favorable contracts with outside vendors
Cash management
Instrumental in increasing sales by obtaining referrals from satisfied customers and providing the sales team new locations both within and outside existing routes

Confidential

Service Manager

Responsibilities:

Accountable of all aspects of customer service for over 200 locations
Trusted liaison between the ownership of the company and its clients
Established operating procedures and internal controls to effectively manage revenue collections and service calls of over 500 hundred music, gaming and food vending machines
Responsible for all operating and administrative functions such as:
Scheduling on time delivery and maintenance of Route Drivers
Preparing, reviewing and follow up of all work orders
Buying and selling of vending and amusement equipment
Management of all parts inventory
Effectively negotiated various favorable contracts with outside vendors
Cash management
Instrumental in increasing sales by obtaining referrals from satisfied customers and providing the sales team new locations both within and outside existing routes