SUMMARY:

• 4+ years of successful experience in Leading QA teams for testing complex applications for small, medium and large - scale projects.
• 7+ years of progressive and broad-based experience in Software Quality Assurance Testing on Client-Server, GUI, Web and Mobile applications using both Manual and Automated techniques.
• Possess extensive experience in analyzing Business Requirement Documents, Functional and Design specifications, Technical Specification Documents, creating Test cases, Test Scenarios and Test Plans for both Manual and Automated tests.
• Excellent knowledge in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience in establishing, implementing QA infrastructure from scratch, including setting up process and hiring QA Analysts.Hands-on experience in creating test scripts for automation testing using Selenium Webdriver, Quick Test Pro (QTP).Expertise in setting up and utilizing Project and Test Management tools Quality Centre -ALM, Jira, Xray, Teamwork. Expertise in Black Box, Functional, Integration, System, Cross Browser, Smoke, Sanity, Ad-hoc, End to End, Regression, User Acceptance Testing, Production, Maintenance, and Database testing. Sound knowledge in Performance testing using JMeter. Experience in manual and automated API, Web services testing using Postman, SOAPUI and REST assured.Experience in creating and maintaining process and documentation for the QA team. Worked on multiple projects within aggressive time schedules and worked diligently towards achieving team and project goals.

PROFESSIONAL EXPERIENCE:

QA Team Lead

Confidential

Responsibilities:

• Responsible for daily activities of QA team of 6 members and client support team of 3 members assigned to multiple projects and monitor the successful completion of the quality initiatives at every step of the Software Development Life Cycle (SDLC).
• Developed Test Plan, Test Strategy for Web and Mobile applications for Manual testing, Automation testing, Database testing, Accessibility testing, Performance testing as per business requirements.
• Organized daily standup and weekly meetings with the QA team to build a positive work environment where all team members could contribute to increasing the quality of software and processes.
• Built an effective QA team from scratch by hiring QA Analysts, mentored the team and efficiently managed the resources to support the projects and ensure the quality.
• Acting Scrum Master helping the Agile team to reach consensus during the daily scrum and remove any obstacles that are impeding the team’s progress. Also organized bi-weekly sprint review and retrospective meetings.
• Setup and utilized Xray & Jira extensively to establish traceability between requirements, test plans & defects. Prepare test plans, test sets and traceability matrix for every release and prepared test closure reports to measure QA performance at the end of every release cycle.
• Coordinated Accessibility testing using Total Validator Pro, NVDA (Screen Reader), Color contrast tools for WCAG 2.0 Level A compliance, UAT.
• Setup AI and Machine learning integration testing for Data mining project. Setup Postman for manual and automated RESTT API testing.
• Responsible for Bamboo deployments to Testing and Pre-production environments including editing environments to assign custom branches and setting up scheduled builds for Continuous Integration (CI), Continuous Development (CD) and Tests Driven Deployment (TDD) within DevOps timeline.
• Developed Automation testing framework from scratch using Selenium Webdriver with Java, Maven, TestNG. Used Jenkins for Continuous Testing to execute automated test cases at regular intervals as per the schedule and for nightly executions for production releases.
• Setup mobile testing processes and strategies from scratch. Implemented BrowserStack for mobile (iOS, Android) manual live testing and automation testing by integrating with the Selenium framework.
• Developed and maintained Performance testing framework of front-end and back-end applications hosted on DigitalOcean using JMeter. Collected average daily load from Google Analytics (GA) and prepared test data as per load. Monitored and prepared reports for Application Response Time, System Resource Utilization, Application Throughput for web servers, DB servers and reports servers using Zabbix.
• Developed and integrated Security testing framework using OWASP ZAP with the Automation testing framework to find security vulnerabilities in web application.
• Introduced measurable Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) in quarterly performance plans using our own CompetencyCore software.
• Developed and maintained regimen for new QA members and client support in confluence resulted in new employees develop the necessary skills faster to execute assigned tasks within the first week.

Environment: Jira, X-ray, Selenium, AutoIT, Maven, TestNG, Java, JDBC, PHP, .NET, DigitalOcean, Jenkins, SVN, MS Excel, JMeter, OWASP ZAP, Confluence, Bamboo, SQL, AODA, Postman, TVP, BrowserStack, Zabbix, MySQL Workbench, PuTTY

QA Lead

Confidential

Responsibilities:

• Attended daily standup meetings to discuss project timeline, check-in on development and QA progress.
• Established, implemented, and improved QA infrastructure; test procedures, process, and quality standards in accordance with overall development and product releases.
• Writing, reviewing and executing test cases for both Manual and Automation testing.
• Developed and maintained Automation testing framework using Selenium web driver, AutoIt with Python for front end applications.
• Improved software quality and reduced defects via introducing defect and requirements management tools, requirements gathering and testing best practices, root cause analysis, and via the creation of standardized tools, processes, and methodologies.
• Planned and coordinated resources needed to implement new test strategies (Smoke testing, End-End, Automation testing) resulting in the development of best practice models.
• Developed Performance testing framework of front and back end applications hosted on AWS using JMeter.
• Mentored and trained team members over changes to the project and supported project manager with the necessary information in a timely fashion.
• Involved in client and business requirements review meeting to ensure the system meets all client requirements.
• Manual REST API testing with GET, POST, PUT, DELETE methods using Postman.
• Actively involved in IT Operations team for Application Support to debug, root cause analysis and application processing investigations.
• Member of Change Advisory Board (CAB) to approve any changes to the project and process.
• Writing, maintaining and executing test cases for AODA testing (Accessibility for Ontarians with Disabilities Act) to meet accessibility requirements using Total Validator tool (for WCAG Compliance), NVDA (Screen Reader), Color contrast tools.
• Testing email campaigns at the Salesforce platform.
• Writing and executing SQL scripts for Database testing and to generate reports and Database comparison and testing using Red Gate SQL compare tool.
• Tableau reports view and data testing by extracting and comparing data from DB.
• Prepared and documented processes, policies, procedures for QA, application support teams.

Environment: Jira, Teamwork, Total Validator, NVDA, Selenium, AutoIt, Tableau, CRM, SQL, MS Excel, Salesforce, .NET, C#, AWS, Python, MS SQL, Red Gate SQL Compare.

QA Lead

Confidential

Responsibilities:

• Manage the development of Test Plan and Test Strategy as per Business Requirements and Project timeline and coordinate activities between QA, DEV and BA team.
• Writing, reviewing and executing test cases for both Manual and Automation testing.
• Developed Automation framework using Selenium web driver with Java for web applications.
• Performed manual and automation testing on desktop and mobile browsers.
• Utilized Jira as a defect management tool and MS Excel as test management tool.
• Writing and executing test cases for Manual API testing, Database testing.
• Provided daily status reports on outstanding issues and issues that are being addressed.
• Writing, maintaining and executing test cases for AODA testing.

Environment: Jira, JanRain, Android, iOS, Windows, Macintosh, XML, MS Excel, SmartSource (XML Feed), Selenium, Java, Chrome, Firefox, IE, Safari

QA Consultant

Confidential

Responsibilities:

• Attended requirements review meetings to ensure that the system meets all primary requirements.
• Developed, maintained and executed test cases and test scripts for manual and automation testing.
• Involved in all stages of the testing process - Smoke Testing, Functional Testing, Regression and Ad hoc Testing, UAT.
• Performed Integration, Cross-Browser, Cross-Platform, System, Regression and Production testing.
• Used Quality Center for reporting defects.
• Performed SQL queries to test the database.
• Wrote VB scripts for regression testing using QTP.
• Executed performance testing scripts developed in the Load runner.
• Developed defect summary report and published to the QA, Development and Business Team.
• Writing, maintaining and executing test cases for Accessibility testing.

Environment: VB Script, Windows, Macintosh, Quality Center, QTP, SQL, MS Excel, Load runner

QA Consultant

Confidential

Responsibilities:

• Analyzed System requirements specification document, models for testability and identified test scenarios.
• Created, Reviewed and executed Test cases, participated in Test Case walkthroughs and inspection meetings.
• Worked on iPhone, Android and BlackBerry’s operating systems.
• Generated and executed manual tests on the mobile application for specific Mobile devices.
• Raised bugs in Team Foundation Server with the defect summary, description, components, environment, versions and attached screenshots for giving more insight to the development team.
• Worked hand to hand with Business Systems Analysts and Development teams on mobile application root cause analysis, research and debugging.
• Automation testing for mobile Apps using Appium on Android and iOS.

Environment: IOS, Android, RIM, Symbian, JavaScript, TFS, Oracle, MS Excel, Android Studio, Appium, Genymotion, UIAutomator, SDK tools.

QA Consultant

Confidential

Responsibilities:

• Participated in the requirements review session with the business analyst to understand the project requirements in detail.
• Reviewed the test plan and understood the testing deliverables.
• Created Test scenarios and Test cases and mapped them to the requirements to ensure requirement coverage.
• Executed test cases from the Quality center test lab to perform Black box, Regression, Functionality, Load, performance, and Smoke Testing.
• Reported defects in Quality Center with proper priorities and severities.

Environment: JAVA, XML, Linux, Oracle, Windows, Quality Center, Quick Test Professional.

Software Test Consultant

Confidential

Responsibilities:

• Performed functional testing, system integration testing, smoke testing based on business requirements.
• Performed Cross Browser testing on Firefox, Chrome, Safari and IE browsers.
• Analyzed System requirements specification document, models for testability and identified test scenarios.
• Created and executed Test cases, participated in Test Case walkthroughs and inspection meetings.
• Sent daily and weekly Test case execution report to QA Manager.